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Smile Telecoms Holdings Makes Significant Changes in Leadership

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Smile Telecoms Holdings Ltd., (Smilecoms.com) a Pan-African telecommunications group with operations in Nigeria, Uganda, Tanzania, and the Democratic Republic of the Congo, has announced after its board meeting held on January 15, 2021, significant changes in the leadership of the Group’s board and management.

Smile Telecoms Holdings Makes Significant Changes in Leadership

The Group announced the retirement of Ms. Irene Charnley and Mr. Mohammed Wajih Sharbatly from the Group’s Board and all boards of the operating companies, effective January 1st 2021.

Ms. Irene Charnley, founder of Smile, has retired as Deputy Chairman from the Smile Telecoms Limited Board.

Mr. Mohammad Wajih Sharbatly is a co- founder of Smile and has acted as Co-Chairman of the Group through December 2020.

Commenting on the announcement, Mr. Ibrahim H. Sharbatly, chairman of the Group said “Today we say farewell to our founder and deputy chairman, Ms. Irene Charnley. We wish her all success in her new endeavors.

I am looking forward to working with the new Board Members and counting on their diverse experience to prepare for the company’s future

“We also want to say farewell to our Co-Founder and Co-Chairman Mr. Mohammad Wajih H. Sharbatly.”

“May God bless them both.”

Smile Telecom Holdings, in its Board meeting on January 15th, 2021, also announced the following Nominations:

Mr. Osman Sultan has been appointed as Vice Chairman of the Group.  Mr. Sultan, the founding CEO of EITC (du) in the UAE, was at its helm from 2006 until the end of 2019. Before that, he was the founding CEO of Mobinil in Egypt (now Orange Egypt) from 1998 until the end of 2005.

Mr. Sultan sits on several ICT Companies and Academic Boards. He has been actively involved with Smile as the Chairman of the Restructuring and Transformation Committee of the Group since July 2020.

Mr. Albert Momdjian has been appointed as Board Member of the Group and Chairman of the Group’s Audit Committee. Mr. Momdjian is a former corporate and investment banker with 27 years of corporate Investment banking and restructuring experience primarily in Media and Telecoms across Europe, the Middle East and Africa, having been involved in over USD 100 bn worth of M&A, capital markets and restructuring transactions.

Mrs. Caroline Chang, recently appointed as a Board Member of the Group in November 2020, has been appointed as a member of the Group’s Audit Committee. Mrs. Chang is an experienced board member and former EMEA General Counsel of Farallon, the leading US hedge fund that has been active in Africa and Emerging Markets.

These nominations come in addition to the appointment of Mr. Raihan Shaikh-Khaleel as Board Member of the Group in September 2020. Mr Khaleel is a Partner at Swinton Capital and an experienced restructuring advisor across EMEA, sitting on various Boards of companies involved in restructurings. He has 20 years of EMEA and other cross border experience, spending the last 10 years restructuring companies for a leading US hedge fund.

“While we understand the desire of our Founders to retire after a challenging journey, we have been preparing over the past months for the future. We want to ensure that we bring the best competencies on board to enable the Group to face the various challenges and transformations that the Telecoms sector faces and take advantage of the opportunities ahead. Africa is the fastest-growing continent globally, and data is the new future in the world we live in,” concluded Mr. Ibrahim Sharbatly.

Commenting on the changes Ahmad Farroukh, Group CEO, added, “I am looking forward to working with the new Board Members and counting on their diverse experience to prepare for the company’s future in the challenging times the industry is going through.”

Finally, Smile announced that the Group Board approved the Head Office and Centre of Main Interest (COMI) of Smile Telecoms Holdings Ltd to shift from Mauritius to England and Wales.


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Lebara Nigeria, MVNO Oils Machine for Q3 Launch with Personalized Number Reservations

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Lebara Nigeria is building excitement for its upcoming Mobile Virtual Network Operator (MVNO) launch, giving customers a chance to secure a personalized piece of their mobile identity.

Lebara Nigeria, MVNO Oils Machine for Q3 Launch with Personalized Number Reservations

The company has opened a Number Reservation Portal, allowing users to reserve their preferred mobile numbers before the official service goes live in the third quarter of 2025.

This strategic move is all about giving customers a sense of ownership from day one. Using the carrier’s 0724 prefix, users can choose a number that’s meaningful to them, whether it’s a birthday, a lucky number, or an easy-to-remember pattern.

The reservation process is straightforward. Users must be at least 13 years old and provide a few basic details to get a one-time password via email.

Once verified, they’ll need to enter their National Identification Number (NIN), which the system uses to confirm personal information.

After this, a list of available numbers appears, and a final confirmation email completes the reservation.

Lebara, a London-based global MVNO, according to yozzo.com,  is no stranger to the telecom world, with a strong presence as a mobile virtual network operator (MVNO) across Europe and other regions.

Its entry into Nigeria is a calculated move to carve out a space in the highly competitive market.

By allowing customers to pick their numbers early, Lebara hopes to build loyalty and highlight its customer-first philosophy.

The company plans to operate a lean, technology-driven model by leveraging existing network infrastructure, which will help keep costs low and make its pricing competitive.

At launch, Lebara will offer nationwide coverage, a dedicated 0724 number series, and both SIM and eSIM options.

Beyond traditional connectivity, Lebara is also partnering with local government and the Ministry of Arts, Culture, Tourism, and Creative Economy to launch public Wi-Fi hubs and promote digital inclusion for creators and underserved communities.

The core of its proposition is affordability, transparent billing, and a strong customer service model designed to challenge established players.

Lebara’s entry won’t be without its challenges.

It will face off against many other competitors in Nigeria’s emerging MVNO space.

This wave of new entrants comes after the Nigerian Communications Commission (NCC) issued 46 MVNO licenses, with many of the licensees expected to have already launched.

Despite this, the local media’s focus has largely been on only a couple of them, Vitel and now Lebara.


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Why Half of MVNOs in Nigeria May Collapse- Experts

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Telecoms stakeholders have cautioned that many Mobile Virtual Network Operators (MVNOs) in Nigeria could struggle to survive unless they address infrastructure gaps, target niche markets, and adapt to local realities.

Why Half of MVNOs in Nigeria May Collapse- Experts

The warning came during the sixth edition of the Telecoms Sector Sustainability Forum, organised by Business Remarks in Lagos on Tuesday.

According to the stakeholders, securing a license from the Nigerian Communications Commission (NCC) is not enough to ensure survival in a market dominated by major Mobile Network Operators (MNOs) like MTN, Airtel, and Glo.

Chidi Ajuzie, director of USK Mobile, highlighted the stark reality facing MVNOs, noting that none of the over 40 licensed operators have fully launched services.

“Licenses are not cash cows. Too many people think that once you get a license, the money will start rolling in. The truth is, you must build infrastructure, study the market, and create services that meet consumer needs. Without that, many MVNOs will die out quickly,” Ajuzie said.

Ajuzie pointed out that smaller operators, particularly those in Tier 4 and Tier 5 categories, face significant financial hurdles in building their own infrastructure to support capacity.

However, he sees this as an opportunity for innovation, urging MVNOs to target niche markets such as youth, migrant workers, or fintech services, as seen in successful models in South Africa and India.

“Half of us may launch, but only those with clear strategies will survive,” he warned, predicting mergers and consolidations in the coming years.

Tony Emoekpere, president of the Association of Telecommunications Companies of Nigeria (ATCON), echoed Ajuzie’s concerns, stressing that market differentiation is critical for MVNO survival.

“The MNOs already provide enterprise services, internet, and fintech. MVNOs must find gaps and focus on those,” Emoekpere said.

He cited Kenya’s M-Pesa, which revolutionized payments by targeting rural and low-income users, as a model for local innovation.

Emoekpere suggested that MVNOs could capitalize on Nigeria’s underserved rural areas, where millions lack access to reliable telecom and financial services. “Something as simple as a low-data package for POS machines in rural areas could be a game-changer,” he added.

Olusola Teniola, director, IPNX, cautioned against adopting foreign business models without considering Nigeria’s unique environment. “In some villages, people still travel by canoe or horse for hours to access basic services. If your business model doesn’t account for that, it will fail,” Teniola said.

He urged MVNOs to focus on the bottom of the pyramid, where millions lack basic connectivity, rather than competing for urban smartphone users.

Teniola also warned that failure to strengthen indigenous companies could lead to more profits leaving Nigeria through foreign-owned operators, emphasizing the need for policies to protect data sovereignty and foster local innovation.

The stakeholders said while MVNOs have the potential to expand Nigeria’s telecom sector and increase consumer choice, their survival hinges on strategic planning, niche targeting, and a focus on rural connectivity.

Without urgent action to address infrastructure challenges and adapt to local needs, many MVNOs risk disappearing before they can establish a foothold in Nigeria’s competitive telecom landscape.

 

 

 

 


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NCC Claims Nigeria’s Telecom Tariffs among Cheapest despite 50 Percent Hike

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Nigerian Communications Commission (NCC) has defended the recent upward review of telecom tariffs, insisting that Nigeria’s rates remain among the cheapest in the world due to strong industry competition.

NCC Claims Nigeria’s Telecom Tariffs among Cheapest despite 50 Percent Hike

Speaking at a media briefing in Abuja recently, Dr. Aminu Maida, executive vice chairman, NCC, said that despite a 50% hike in tariffs, call rates have only moved from ₦15 per minute in the early 2000s to about ₦18–₦19 per minute today.

“Even with the increase, not all operators adjusted their tariffs. Some are still undercutting others. That is competition at work,” Maida explained.

He assured that the commission will continue to strengthen regulations to encourage competitiveness and transparency.

According to him, NCC is adopting an information disclosure strategy to enable consumers to make informed choices.

Maida also cautioned Nigerians against relying on Truecaller for identity verification, stressing that it is not linked to Nigeria’s SIM registration database and often provides misleading results.

He noted that while all SIMs in use are registered, some individuals deliberately use proxies, including domestic staff, to register SIMs an act he described as a crime.

The NCC boss disclosed that in September, the commission will launch a coverage and tariff map to help subscribers compare network quality and pricing across operators.

He further revealed plans for spectrum trades and leases to optimise usage and improve service delivery, adding that most Nigerian phones already support 4G, which remains the “sweet spot” for mobile broadband.

Maida emphasised the need for fresh capital and stronger corporate governance within the sector to sustain growth, enhance service quality, and strengthen national security.


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