General News
Social Pressure Impact on Quality of Service Delivery

Unstable power supply remains the major challenge on improving service delivery. In spite of the fact that prize of diesel has stabilized since last year the burden is now on transporting it to base stations. Today, the road networks we have in the country is worst than it was few years ago, operators need to move diesel by road.
This means that if an operator orders for diesel in Abuja, he will have to move it to farest part of the North by road. Same in West, for instance, if diesel is ordered in Lagos it has to moved to some parts of Ogun state or even Oyo by road.
For instance, Lagos to Ibadan is a journey of about one hour ten minutes when the road is good, but today one spends about three hours on the same road. Operators are not operating outside the social framework of Nigeria. The fact remains that those issues operators are faced with, two years ago has gone worst by the day, it is convenient to come out and say ‘we blame operators for every thing, ‘because operators have the least voice.
More so, infrastructure that operators have built is now being attacked by contractors of government. When Lekki/ Epe expressway were been constructed, many fibre cable were excavated at operators cost. This situation is still going on in many states as at today. Those are infrastructure that were built some three years ago not ten or fifteen years ago. The rebuilding of these infrastructure is to be bowed by operators without recourse to the owners. Dualisation, expansion and rehabilitation of roads is going on across on the country, operators have laid optic fibre to improve network back bone across the country, those infrastructure are suffering major attack due to road works by contractors of government, without regard to valid ‘right of way’ for which operators paid several millions of naira to government.
The painful aspect of it is that there is no notice that there will be road works; all of a sudden network goes down, visit to site or location of failure, government contractors on site. This result to starting the journey of recoil you don’t know many points of failure. Because they are government contractors, operators can’t do anything, government has the power, and operators can only count their losses. It is the consumer that suffers at the end of the day.
Telecom doesn’t work in the air, it works with physical infrastructure and you must lay the infrastructure for it to work. If government refuses to allow operators lay infrastructure or make it difficult for them through high ‘right of way’ approval, one wonders how service quality won’t be poor. It is ‘Ok’ for government to say service quality is very poor and can sanction operators from now till tomorrow; if those fundamentals are not addressed we cannot improve service quality.
In recent times, base station masts owned by telecommunication companies have come under public focus largely due to the activities of the National Environmental Standards and Regulations Enforcement Agency (Nesrea).
The agency has shut down many base stations in certain areas of the country based on alleged violation of environmental laws and regulations by the companies. The agency reportedly mandated telecom companies to submit Environmental Impact Assessment (EIA) reports of where their masts are located and because there had been alleged default, some base stations were therefore shut down.
Thus, the onslaught on telecoms mast by the agency strikes somewhat of a populist chord with the citizenry. But not everything that is popular is necessarily right or even legal. Other considerations must be taken into account in the overall interest of the people. This allows for a holistic problem-solving approach for which government, as the final arbiter of our social existence, is imbued with.
While government must ensure compliance with environmental standards and regulations, the same government is also saddled with the responsibility of ensuring that telecom companies offer services in an efficient and qualitative manner to guarantee value for money spent by consumers.
There is no gainsaying the fact that base station masts are an integral infrastructure in the deployment of telecoms service. Thus, the quality of service offered by the companies is invariably linked to the existence/maintenance of the masts. In other words, the issue of getting value for money is seriously jeopardized when telecom masts are often shut down or vandalized.
More so, when people talk about congestion, they are in different ways. The engineering is not something one can explain to one who does not have the background. Today, no network operator is working without the right ‘headroom’- this is the tolerance you have to coup with when there is upsurge in subscriber demand or capacity demand. Operators work with suitable ‘headroom’ what happens is that the demand for services sometimes prove wrong of the entire world known theories on projections for ‘headroom’ and others.
Mr. Gbenga Adebayo, chairman, Association of Licensed Telecommunications Operators of Nigeria (Alton), explained that the industry is embracing co-sharing of infrastructure. “Alton has championed the issue of co-sharing and we are glad that our members have embraced it to a very large extent. Presently, we have a number of roads where fibre infrastructure is being co-shared. Our concern is not that one operator will not allow the other to co-share infrastructure, but when you co-share and there is damage to that common infrastructure the impact is more”.
“We agree with the idea of co-sharing, we are supporting it, and encouraging our members to embrace it. After the infrastructure is co-shared, how to collectively protect the co-shared infrastructure that those brought together will not have colossal damage is an important issue”.
He noted that part of responsibilities of government is to provide enabling environment and to protect operators in the environment. He cited instance of Central Lagos area, where as an operator lands a diesel truck, he will have to pay for landing, when he discharges he will be forced to pay for discharging the truck. “When you are taking away the truck from site you have to as well pay for taking away the truck from the site. It is called dispatch money; otherwise you don’t come next time.
This happens in many other local governments in the country. All these are on the neck of service providers and should be addressed for quality of service to improve.
General News
T2 Backs Youth Excellence as NCBC Wins Bosun Tijani Foundation Basketball Tournament

T2 has reaffirmed its commitment to youth development and excellence through sport as the NCBC basketball team, adopted by the brand, emerged champions of the Bosun Tijani Foundation Youth Basketball Tournament held at the Alake Sports Complex, Ijeja, Abeokuta.

The tournament, organised by the Bosun Tijani Foundation in collaboration with the Ogun State Government and supported by several partners including T2, brought together 12 competitive teams from across Nigeria, positioning basketball as a powerful platform for youth engagement, discipline, and opportunity.
NCBC’s championship run reflected the values T2 seeks to champion, work ethic, intelligence, teamwork, and resilience. The team recorded commanding victories over Team Vision, Warlords, and Elevate before defeating the Ilupjeu Raiders 66–52 in a gripping final.
Commenting on the adoption of the team, Seni Ogunkola, Vice President, Brands and Communication, T2 stated “NCBC embodies the qualities we believe in, exceptional work rate, intelligence on the ball, discipline, and a hunger to excel. By supporting them, T2 is investing in potential, purpose, and the next generation of leaders on and off the court.”
The climax of the event saw His Royal Highness, Oba Adedotun Gbadebo, the Alake of Egbaland, alongside Nigeria’s Minister of Communications and Digital Economy, Bosun Tijani, present the trophy to the victorious team, drawing rapturous applause from spectators. The event was also attended by the Chief of Staff to Ogun State Governor Dapo Abiodun, Mr. Lere Olayinka, and the Ogun State Commissioner for Sports, Honourable Wasiu Isiaka, underscoring strong institutional support for youth-focused initiatives.
Through its participation in the tournament, T2 continues to position itself as a brand that goes beyond sponsorship, championing platforms that unlock talent, inspire ambition, and create lasting social impact for Nigerian youth.
General News
Ecobank Guarantees Seamless Digital Banking Services Throughout the Christmas and Year-End Period

Ecobank Nigeria, a member of Africa’s leading pan-African banking group, has assured customers of uninterrupted access to banking services throughout the year-end holiday period via its secure and robust digital platforms. The Bank also urged customers to remain vigilant against fraud and scams during the festive season.

Ecobank Bank
Speaking on the development, Victor Yalokwu, Head, Products & Analytics, Consumer & Commercial Banking, Ecobank Nigeria, said the Bank’s digital channels – including the Ecobank Mobile App, Ecobank Business App, USSD *326#, Ecobank Online, OmniPlus, Omnilite, EcobankPay, RapidTransfer, Ecobank Cards, ATMs, PoS terminals, and over 35,000 Ecobank Xpress Point (Agent Banking) locations nationwide – will remain fully available to support customers throughout the yuletide and year-end holiday period.
He noted that customers will continue to enjoy a wide range of services during the period, including local and international funds transfers, bill payments and airtime top-ups, merchant payments, balance inquiries and account statements, as well as cardless cash withdrawals via ATMs.
According to Yalokwu, “Ecobank encourages customers to leverage these digital solutions for safe, fast, and efficient banking, especially during the festive season when convenience and reliability are essential.
“While physical branch operations may be subject to adjusted working hours in line with public holidays, customers can be assured that Ecobank’s digital platforms are designed to deliver uninterrupted service and enhanced security at all times.
“Ecobank remains committed to providing innovative financial solutions and exceptional customer service, and we wish all our customers a joyful festive season and a prosperous New Year.”
Yalokwu also cautioned customers to remain vigilant against fraudsters and scammers during the period. “Before you wrap up the year, tighten your security. December brings online sales, travel, and year-end distractions—this is exactly when scammers are most active. From fake festive deals to cloned merchant sites and suspicious messages, staying vigilant helps keep your money safe.”
He advised customers to shop only on trusted websites, never share their PINs, passwords, or one-time passwords (OTPs), avoid banking on public Wi-Fi networks, be cautious of urgent or emotionally charged messages, and regularly review their account activity.
General News
Woherem Proposes Pragmatic Roadmap to End Terrorism and Banditry in Nigeria

Dr. Evans Woherem, an award-winning African technology researcher, analyst, and writer, has proposed a comprehensive and implementable strategy to end terrorism, banditry, and criminal violence in Nigeria, warning that the country’s prolonged insecurity has reached a critical point that demands urgent, coordinated action.

Titled “A Comprehensive Strategy for Ending Terrorism, Banditry, and Criminal Violence in Nigeria: A Pragmatic, Multi-Layered, and Implementable Framework,” the paper presents a holistic roadmap designed to reverse more than a decade of escalating violence that has claimed thousands of lives, displaced communities, weakened local economies, and eroded public trust in governance.
According to him, insecurity has become deeply entrenched in everyday life across the country. “Terrorism, banditry, and criminal violence have become so commonplace that they now dominate daily conversations among Nigerians,” Dr. Woherem noted, adding that while the crisis is most acute in the North-East, North-West, and North-Central regions, “its effects are now being felt even in the southern parts of the country.”
Citing the 2025 Global Terrorism Index, which ranks Nigeria sixth globally in terms of terrorism impact, Dr. Woherem described the ranking as “a sobering statistical confirmation that terrorism still weighs heavily on the Nigerian state.”
The paper traces the roots of the crisis to the emergence of Boko Haram in 2009 and the subsequent rise of splinter groups such as ISWAP. It recalls high-profile incidents including the 2014 abduction of schoolgirls in Chibok, the Dapchi and Kankara kidnappings, and a series of mass abductions and attacks on schools and places of worship recorded in 2025.
Dr. Woherem observed that banditry, largely driven by ransom payments, “has spread across the entire nation, creating fear, weakening productivity, and pushing millions of households deeper into poverty.”
While acknowledging the role of military action, the author cautioned against relying on force alone. “Nigeria cannot defeat insurgency and violent crime through arms and ammunition alone,” he said. “Any sustainable solution must confront the internal conditions that allow insecurity to thrive.”
Among the key drivers identified in the paper by Dr. Woherem, are porous borders, arms proliferation, youth unemployment, economic stagnation, and persistent conflicts over land and resources, challenges Dr. Woherem stressed can be addressed through “a deliberate, intelligence-led, and whole-of-society approach.”
At the heart of the proposed framework, Woherem noted, is a call for intelligence-driven security operations, including the establishment of a National Counter-Insurgency and Intelligence Fusion Centre. “Security operations must be guided by accurate, actionable intelligence rather than fear-led mass actions that often harm civilians and undermine public trust,” he stated.
The paper also advocates comprehensive policing reforms, including the creation of constitutionally backed state police systems supported by a more specialized federal police structure. “Nigeria’s over-centralised policing model is structurally incapable of effectively addressing widespread criminality across such a vast and diverse country.”
Recognising the realities at the grassroots, Woherem calls for the formal regulation of community-based security groups, and noted that “ignoring vigilante groups is dangerous, and banning them outright is unrealistic,” but stressed that their roles must be clearly defined, regulated, and subject to strict oversight.
On border security, particularly in the Lake Chad Basin, the author warned that instability in neighbouring countries continues to fuel Nigeria’s insecurity. “No permanent solution is possible without deep regional cooperation,” he said, advocating an Integrated Border Management system supported by joint operations with neighbouring states.
The paper places strong emphasis on prevention through economic inclusion, youth employment, and skills development. “Jobs and income remain the most powerful tools for preventing recruitment into violent groups,” Dr. Woherem asserted, adding that immediate livelihood opportunities significantly weaken the appeal of extremist narratives.
He also called for structured deradicalisation and reintegration programmes, noting that “a humane, community-accepted process is essential for breaking cycles of violence and preventing relapse into extremism.”
Dr. Woherem further emphasised the need for governance reforms and accountability in the security sector. “Without transparency, oversight, and institutional integrity, even the best security strategies will fail,” he warned.
The white paper outlines a phased implementation plan from 2025 to 2030, beginning with intelligence fusion, pilot state police initiatives, community security registration, drone surveillance, and financial crackdowns on terror networks, before expanding into nationwide reforms and long-term consolidation.
Concluding, Dr. Woherem expressed cautious optimism about Nigeria’s future. “Nigeria can overcome this prolonged phase of insecurity,” he said, “but only through political will, coordinated institutions, and the active participation of society.”
He added that the proposed framework offers “a realistic pathway to restoring security, rebuilding public trust, and unlocking Nigeria’s vast human and economic potential.”
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