General News
Software Implementation Failure not Peculiar to Nigeria – Agada

James Agada, managing director of ExpertEdge and chief technology officer, Computer Warehouse Group (CWG) Plc, is a thoroughbred electronic engineer with over two decade experience in the information technology industry.
Agada has worked with reputable IT companies before helping to form ExpertEdge in 1994.
He spoke to chike onwuegbuchi on issues around software and Computer Warehouse Group Plc.
Certification of Local Software & Role in Marketing and Patronage
Yes, certification has a role to play in marketing and branding. But in the software world, certification is normally done on the Company rather than the product.
Why it is done on the Company is that the product gives you the link to areas you can certify a company. For instance, if you are using word document, did anybody certified it? of course, no. We use Google daily without being certified.
But in some areas the software such as software used in running an airplane, there might be no certifications, but they are of standard, dogged and resilient.
Although, while you want to purchase certain products you might require to know if the software met certain standards, but it is very hard to deduce that, because any software in its composition has a mode it can operate depending on the environment, parameters and the users.
That is why nobody writes software and gives you a guarantee that it is bug-free.
In fact, if you read most licenses for software, there are usually clear disclaimers that they will not be responsible for any loss you might suffer as a result of a bug in the system.
They can only guarantee that when bug cases arise they will use their anti-bug system to fight it. However, companies that provide third party or outsourcing services, when you do not know the man’s competencies, you would want to see some certifications that will assure you that they have the competence. That gave rise to levels of certifications.
These are process certification. The idea is that when you follow these processes, hopefully, the quality of what you produce will match what is requested for.
But there is large portion of the work where people signify Mr. X I want banking software and it should do A, B, C, D&E in the following order.
So, you have that already specified; in other words, you can check if the final product meets the standard.
Basic Causes of Incidences of Failed Software Implementations
If we actually take time to study IT projects in general, there are probably more failed ones than the successful projects.
But it is not peculiar to Nigeria. It is a worldwide phenomenon, because software is trying to capture the way you work; part of the problem is, does the user know all the possible use cases he can have. So, as a banker, you do your processes, but you do not know all the possible ways to go about it.
The failure of IT or software related projects starts with the setting, which is establishing the act. If you fail to establish what your processes are properly, there is a great tendency to failure. Failure here implies that it is not meeting the requirements.
Maybe you set it to calculate interests under this condition, however, in actually use there are more conditions that you thought.
The second thing that causes failure in the software management projects is that the initial plan ought to incorporate all the decisions and at what point they need to be implemented, but bringing it as an adhoc thing will not fly.
Part of the success we’ve had is because the processes were laid down and when the banks came, we told them before you start we are going to take you away for 45 to 52 days and train the people in the bank, so they will understand what the software can and cannot do.
The next two weeks will be used to set the parameters; now you know the software; you have to configure it and establish where there are gaps, adopt the software and close the gaps.
Then, you do training and retraining to keep the update on the processes. We have used this process to deliver our Finnacle successfully.
So, project management is a big issue; you have to set the process correctly.
More so, choosing the wrong partner and wrong software add to the failures. It is your project, not the consultant’s.
You have to be dedicated to it and fight till it is delivered. Such choices as he is my brother, business partner; kickbacks, influential personality, are not supposed to be the standards.
Competence matters. For instance, in changing you bank application; it is like changing the processes engine; the man to do it must be qualified.
Managing Processes in Face of Incessant Project Failures
There is a clear process for implementation. We have adopted that into many projects we are doing. I think you can apply that process to any software project for a better result.
A software provider can be sure of the properties, but you do not know the man’s or client’s business and vice versa.
The first thing is that the man has to learn your software, as you learn his business too. Then, two of you can discuss on how to get the best out of the processes.
A lot of software providers go with the notion, ‘this is the software’, now, come and take it to run your business.
Most times, the providers tend to assume that this is what the people required for their operations.
CWG 2.0 For SMEs
CWG 2.0 is not a product rather an initiative of the company. Most of the time, we have focused on large corporations. But if we look at it in Nigeria, we probably do not have more than 2,000 big corporations.
If you use the Stock market as a yardstick, only 200 are listed on the market. But, if you look at the statistics government gave us, we have more than 17 million medium and small enterprises. So, to have an impact on the economy, it cannot be only the large corporate.
Like somebody said, Dangote on its own can employ about 10,000 or all the corporations that are flourishing employ 100,000 people all together, but how many Dangotes are you going to have in Nigeria.
But the 17million SMEs are individuals doing something and they need support. To us as a business, it is not just going to make impact on the economy. It also means that we are going to sell to the 17 million enterprises.
These smaller companies do not have millions of dollars to spend on; but the smaller amounts they have can be used to transforms their fortunes.
So, how do you support them? How do you use IT to make them increase their profit margins? A large portion of what we are doing in CWG 2.0 is to make this happens.
It will improve their business and they can employ others.
For instance, if most of them employ one person it will reduce the issue of unemployment in Nigeria.
The SMEs platform CWG 2.0, have three initiatives. One of them allows businesses to operate, but you pay only subscription fee and it is delivered over the web.
That solution also ties into the cashless initiative of the government. What we have done is that you can even use your mobile phone to access it or the regular PoS.
Now, as an SME, you may end up not making any investment fee, because you will get the PoS from the bank and can use it to run your business and other commercial activities.
We also know that critical to this segment of business is their inability to sell outside the immediate market. The easiest way to overcome that is to have online shop. We are aware there are several online shops at different combination in Nigeria, but what we have done is that we created a platform in collaboration with Spin, where we have equity holding too.
The solution is where anybody can open an online shop. What we have done to make it easier is by integrating payment and logistics system on it.
Therefore, without doing anything extra, people can go and start accessing you through the internet. And when you sell, our logistics partner will come to your shop, pick it up and deliver it.
What that means is that we have taken away the barrier that prevented them from selling online. Even the question of accepting payment is eliminated, because it is with a proof of delivery that will guarantee you take your money.
Subscription to That
Of course, there is a subscription fee, but the fee is very minimal; an average of about N2,500 for a month.
If you are to go rent a shop, for instance, Tejuosho, do you know how much it will cost. Even the subscription of N10,000 amount, that has not gotten you a shop in that market, but with that you are sure of reaching out to your customers anywhere in Nigeria.
CWG’s Data Centre
The Data centre we have is the Tier 111 with 25 to 45 racks. For now, we are our biggest customer, because we are using a considerable amount. However, there are other customers. We need to make distinctions.
Ordinarily, you build a big house, people come and rent. That is why a lot of people are building data centres in Nigeria.
Why is our different? It becomes different, because when you have such infrastructure, you need to keep something inside. When you do that, you need to manage it.
We have the capacity to support your hardware, software and your obligations. We have the engineers ready to attend to additional services in a jiffy.
However, we also realized that the data centre requirements in Nigeria is not necessarily going to be met by people who build any large data centre. My opinion is that there is already a block of data centres but there is a scarcity of properly managed data centres.
Our programme is that, we are going to maintain the support services; we are not saying build a 100 rack data centre; rather we will follow the trends of businesses.
For instance, we are building a teleport; that alone will consume 5 to 10 racks. Others are coming on board. So, if we look at banks, what many people will quickly find out is that if the banks require putting their data recovery centre, which is what keeps them going, the problem you will have as a datacenter is power.
By the time you have five of those banks putting their servers with you; you will need a power source, not a generator issue, to keep powering them.
That is going to be major challenges in future because most of them are using enterprise servers that consume power. For now, we are not in that business, because of power.
If power situation in Nigeria improves significantly where generator will be your fall-back, then it will become easy to go into that business. Currently, the public power is the fall-back.
General News
Nigeria’s Data Privacy Economy Hits ₦16.2bn – NDPC Commissioner

Nigeria’s data privacy ecosystem has generated an estimated ₦16.2 billion in less than two years, according to the National Commissioner of the Nigeria Data Protection Commission (NDPC), Dr Vincent Olatunji.

NDPC
Speaking during a virtual press conference at a capacity-building engagement held at the Marriott Hotel, Ikeja, Lagos, Olatunji said the figure reflects the growing importance of data protection in Nigeria’s digital economy.
He noted that the Commission’s initiatives have created jobs, boosted compliance, and strengthened trust in digital transactions.
Olatunji explained that Nigeria’s journey in data protection began in 2019 with the establishment of the NDPR framework, which later evolved into the NDPC.
Since then, the Commission has focused on building awareness, strengthening compliance, and creating a robust ecosystem that integrates technology, collaboration, and sustainability.
He highlighted Nigeria’s active role in the Network of African Data Protection Authorities (NARPA), stressing that the country has emerged as a continental leader in privacy regulation.
In December 2025, the NDPC won the Picasso Award as Africa’s most outstanding data protection authority, a recognition he said underscores Nigeria’s growing influence in the global privacy space.
Responding to questions from journalists, Olatunji assured that the Commission is committed to protecting the rights of data subjects, including the ability to correct or ratify personal details on government platforms.
He urged citizens to report violations to the NDPC for immediate intervention.
On concerns about international data transfers, particularly agreements involving Nigeria and foreign governments, Olatunji said the Commission would continue to monitor such arrangements to safeguard national interests and ensure compliance with data protection laws.
He concluded by stressing that data privacy is central to Nigeria’s future economy, calling for sustained investment in human capital, technology, and regulatory frameworks to build trust and confidence in the digital space.
General News
How Plot to Topple Tinubu was Uncovered, Foiled

A covert intelligence operation coordinated by the Army Headquarters and the State Security Service (SSS) helped thwart a deadly plot to overthrow President Bola Tinubu’s government and assassinate key political figures, PREMIUM TIMES can authoritatively report.

Multiple senior administration insiders said the plot began to unravel in late September 2025 after an unnamed military officer with direct knowledge of the coup contacted the Olufemi Oluyede, then Chief of Army Staff.
The officer reportedly disclosed the scheme, saying he feared being implicated as an accessory to treason if he failed to alert authorities.
Our sources said around the same time, the SSS independently gathered intelligence indicating that some serving army officers were plotting to “destabilise the government and undermine Nigeria’s democracy.” An official familiar with the matter said Oluwatosin Ajayi, director-general of the SSS, personally briefed Mr Oluyede on the findings.
Faced with converging intelligence from multiple sources, the two security chiefs agreed to act swiftly. A wide-ranging but discreet joint operation was launched by the army and the SSS, with coordinated arrests planned across different parts of the country to neutralise the coup’s masterminds and other collaborators.
On 30 September 2025, as President Tinubu travelled to Imo State for an official visit, unaware of the plot to depose and possibly assassinate him, the joint operation went into effect. The sweep led to the arrest of the alleged principal architects of the coup, alongside other military and civilian suspects.
Emmanuel Undiandeye, chief of Defence Intelligence (CDI), and the then Chief of Defence Staff, General Christopher Musa, were subsequently briefed.
Mr Undiandeye was then requested to detain the suspects in the underground holding facility of the Defence Intelligence Agency.
Following the initial arrests, President Tinubu was formally informed of the foiled plot. A visibly shaken president immediately ordered the cancellation of the 1 October National Independence Day parade. He also approved the constitution of a special investigative panel, which later led to additional arrests. The investigative panel was led by General Undiandeye.
One of the detained soldiers later escaped custody but was rearrested by SSS operatives in Bauchi, a military insider said.
Meanwhile, a retired officer identified as General Adamu and a former governor, Timipre Sylva, accused of bankrolling the coup plotters, remained at large.
Tinubu later fired and retired General Musa, then Chief of Defence Staff, as well as the chiefs of the navy and air force. My Oluyede was appointed CDS and promoted to the rank of General. Weeks later, Mr Musa returned to government as Minister of Defence.
In a statement issued on 4 October, the Defence Headquarters said the arrested officers were being investigated for “indiscipline and breach of service regulations.”
It added that preliminary findings suggested the officers’ grievances were linked to “career stagnation and failure in promotion examinations.”
Despite mounting evidence and a series of detailed reports by PREMIUM TIMES and other media outlets, the military repeatedly denied that a coup plot existed.
In an 18 October statement, the Defence Headquarters described the probe involving the 16 arrested officers as a routine internal investigation aimed at maintaining discipline and professionalism within the armed forces.
However, on 26 January, the military publicly acknowledged for the first time that officers had indeed plotted to illegally overthrow President Tinubu’s administration. It announced that those indicted would be arraigned before a military judicial panel.
According to the Defence Headquarters, the investigation was “comprehensive” and conducted in line with established procedures, examining “all circumstances surrounding the conduct of the affected personnel.”
It said the findings revealed “a number of officers with allegations of ‘plotting to overthrow the government,” describing such conduct as ‘inconsistent with the ethics, values and professional standards required of members of the Armed Forces of Nigeria.”
“Accordingly, those with cases to answer will be formally arraigned before an appropriate military judicial panel to face trial in accordance with the Armed Forces Act and other applicable service regulations,” the statement added.
In an earlier report, PREMIUM TIMES quoted sources with direct knowledge of the investigation as identifying top officials allegedly marked for assassination. They include President Tinubu, Vice President Kashim Shettima, Senate President Godswill Akpabio, and Speaker of the House of Representatives, Tajudeen Abbas.
“There are other people targeted,” one source said. “But those are the key targets.”
The plotters also planned to detain senior military officers, including the service chiefs. “They did not want to kill them,” the source added.
According to the sources, the conspirators intended to assassinate the political leaders simultaneously. “They were waiting for a day when all of them would be in the country,” one official said. “Wherever they were, they would be assassinated.”
The sources said the plotters relied on informants within the Presidential Villa and around the officials slated for elimination.
“They have people inside the Villa who monitor the movements of these officials,” the source said. “The plan was to kill them at the same time and install a military government.” (PREMIUM TIMES)
General News
Moniepoint Marks 10 Years of Transforming Nigerian Businesses

Moniepoint Inc., Nigeria’s definitive platform for small businesses and Africa’s all-in-one financial ecosystem, today released its 2025 Year in Review, marking a decade of “financial happiness” and a transformative year of growth.

Moniepoint
Highlighting its role as the backbone of Nigeria’s entrepreneurial economy with over 6 million active businesses, the company revealed that its microfinance bank has now disbursed over ₦1 trillion in credit to thousands of businesses from provision stores and supermarkets to building materials sellers.
It is worthy to note that on average these businesses experienced growth by more than 36% after accessing credit, signposting its primacy as a transformational growth level and instrument of deepening shared prosperity.
Moniepoint uses alternative data points that include transaction histories, business patterns and payment behaviours in a bid to accommodate what traditional credit scoring misses to drive financial inclusion and access to credit.
The company’s 2025 performance reinforces its role as a critical financial infrastructure which not only supports the Nigerian economy, but also impacts everyday lives, creating immense value.
Founded in 2015 by Tosin Eniolorunda and Felix Ike, Moniepoint Inc (formerly known as TeamApt Inc) has established itself as the leading financial platform for Nigeria’s vast network of small and medium-sized businesses (SMEs), offering an integrated suite of services, including digital payments, business bank accounts, credit, foreign exchange (FX), and management tools.
During the year, as Nigeria’s largest merchant acquirer, now powering 8 out of every 10 in-person payments made across the country, Moniepoint MFB, the banking and payments subsidiary, processed ₦412 trillion in transaction value handling more than 14 billion transactions. This clearly suggests that Moniepoint is well-positioned to play a greater role in Nigeria’s steady march towards a trillion dollar economy by 2030.
“Our journey has been one of intentional evolution,” said Tosin Eniolorunda, Group CEO and Founder of Moniepoint Inc. “What started as a passion to solve overlooked problems has evolved into a platform powering the dreams of millions.
“As 83% of employment in Africa exists in the informal economy, our mission to create financial happiness is an operational mandate that guides our product development, our market expansion, and our capital allocation decisions.”
Beaming with enthusiasm, Eniolorunda continues, “Yet for all we have accomplished, we approach our second decade with the clarity that our work remains unfinished.
“As we enter this next chapter, we do so with strengthened conviction in our strategy, deepened partnerships with world-class institutional investors, and an organisation scaled to deliver on Africa’s entrepreneurial potential.
“The infrastructure we have built over the past decade provides the foundation. The journey is far from over, but our resolve has never been stronger. To our partners, our customers, and our team: thank you for a decade of impact. We are just getting started.”
In 2025, Moniepoint Inc. reached a series of critical inflexion points, highlighted by the successful completion of its Series C funding round, which raised over $200 million in equity financing from leading institutional investors, including Development Partners International, Google’s Africa Investment Fund, Visa, the International Finance Corporation, and Verod Capital.
The year also marked the launch of MonieWorld in the United Kingdom, extending Moniepoint’s platform to serve the African diaspora by strengthening key remittance corridors and laying the foundation for the delivery of comprehensive cross-border financial services.
Moniepoint MFB re-launched its savings product in a firm demonstration of the company’s commitment toward its’ oft stated mantra of providing financial happiness. Data reveals in terms of savings behavioral patterns, the majority of users choose to save on a daily basis, with focus across business operations (24%), rent (16.5%), and education (10%) representing top savings priorities.
The launch of Moniebook and the acquisition of a national Microfinance Bank license for Moniepoint MFB further expand the company’s regulated capabilities and product depth.
TeamApt Ltd, the switching and processing subsidiary of Moniepoint Inc., also achieved major regulatory and operational milestones in 2025 that have solidified its position in the global payments landscape. After a rigorous certification process, the company successfully secured licenses from Mastercard and Visa to act as a processor and acquirer for these global card schemes..
This strategic move allows TeamApt to support international card payments directly and offer these critical switching services to other businesses across the continent.
Monnify, the web payment gateway processed N25 trillion in the period under review, demonstrating remarkable resilience and industry confidence firmly positioning it for more business-to-business transactions.
Moniepoint’s impact extended beyond banking into critical social interventions even as the company partnered with the Federal Government to support the Rice Intervention Programme, reaching nearly 850,000 beneficiaries, and worked with the Kaduna State Government in grants disbursement to vulnerable citizens.
Through these initiatives, Moniepoint continues to build the infrastructure required to unlock Africa’s entrepreneurial potential, positioning itself as a trusted partner for the delivery of large-scale economic empowerment programmes.
As Moniepoint Inc. enters its second decade, its well chronicled decade-long evolution from a backend technology provider to a household name, directly complements the Nigerian government’s vision of a more inclusive, data-driven, and productive financial landscape. To read more about the 2025 Year in Review Report:, visit http://2025.moniepoint.com
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