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SON,ThistlePraxis Hail Etisalat on ISO 26000 Adoption Process

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Etisalat, Nigeria’s most innovative network has been commended for its role in the adoption of the ISO 26000 by the Standards Organization of Nigeria (SON) and ThistlePraxis Consulting Limited.

The commendation was given recently at the launch ceremony of the ISO 26000 Guidance Standard on Social Responsibility in Nigeria.
 
The event witnessed the gathering of representatives from different stakeholder groups including Government, Corporate Organizations and NGOs, converge at the Southern Sun Hotel, Ikoyi in Lagos for the historical event that is aimed at assisting organizations address their social responsibilities while respecting cultural, societal, environmental and legal differences as well as economic development conditions.
 
 Ms. Ndidi Okpaluba, director, PMO and Operational Strategy,  Etisalat Nigeria who stood in for Mr. Steven Evans, chief executive officer, said that some of the goals of ISO 26000 is to integrate and implement social responsibility throughout an organization and its sphere of influence, including its supply chain as well as to provide practical guidance to operationalize social responsibility, identify and engage with stakeholders, and enhance the credibility of reports and claims about social responsibility.
 
Speaking further, Okpaluba said that Etisalat is driving the practice of sustainability through its development of projects that add value to the environment they operate in.

“We run the Etisalat Corporate Social Responsibility Centre situated at the Lagos Business School which is designed to advance CSR knowledge and encourage best practices; and recently we commissioned the Etisalat Telecoms Engineering Program at the Ahmadu Bello University Zaria. This is the first Masters in Telecoms Engineering in the whole of West Africa”, she said.
 
She concluded her speech by reiterating Etisalat’s commitment to promoting the practice of CSR in the country through strategic partnerships.

“We believe that with the partnership between Etisalat and the Standards Organisation of Nigeria, we will provide a joint leadership to both public and private sectors on the way to behave in a socially responsible way”, she said.
 
Describing Etisalat as “Champions of CSR”, Mrs. Ini Onuk, chief executive officer, ThistlePraxis, said, “Etisalat is one of the brands we have closely monitored and we can attest that the CSR activities they have undertaken are really sustainable. It shows a clear thought out strategy which is what we advocate as a company”.

In addition, she said that for Etisalat to be part of the adoption process goes to show that they still intend to be in the forefront of sustainability in Nigeria.
 
Speaking also at the event, Dr. Joseph Odumodu, director-general, Standard Organization of Nigeria (SON), during his address said the adoption process marked the hallmark of advocating the benchmarking of organizational behavior against a set of internationally negotiated and agreed criteria for social responsibility.

On Etisalat’s involvement as technical partners and lead sponsors, Dr. Odumodu said that it was a move worthy of emulation. He called on business organizations and various Government agencies to integrate their business strategies with the ISO 2600 Guidance Standard.

ISO 26000 is an international guidance document on social responsibility that was first released on 1 November 2010.

It provides organisations with an outline of the principles and core subjects that it should be managing in order to identify societal risks and associated impacts.

The core subjects covered by the guidance includes but is not limited to areas such as organizational governance, human rights and labour practices, the environment, fair operating practices, consumer issues and community involvement and development.
 


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New Investment Fund Targets Acceleration of Emerging Technology in Nigeria

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The International Rescue Committee (IRC) has announced the formation of Airbel Ventures, a new humanitarian impact investing fund aimed at accelerating the introduction and scaling of breakthrough technologies in crisis-affected communities.

The fund will invest in companies whose ideas have the potential to change humanitarian response, including digital infrastructure for frontline health systems and climate-resilient agriculture.

The launch of Airbel Ventures follows a period of rapid innovation at the IRC, despite the humanitarian sector facing record funding cuts.

In the past year, the IRC’s Airbel Impact Lab has advanced more than twenty Artificial Intelligence (AI) and technology initiatives—from anticipatory action tools powered by climate and vulnerability data, to frontline service delivery using safe, orchestrated AI systems, to breakthrough diagnostic tools for emerging diseases.

Airbel Ventures’ first impact investment is in Signalytic, a company delivering solar-powered computing devices that ensure reliable electricity and connectivity for remote health facilities.

Following the investment, the IRC will pilot Signalytic’s technology with its Nigeria Health team, demonstrating the viability of next-generation digital infrastructure in humanitarian settings.

“We know breakthrough solutions already exist—what’s missing is the path to scale in humanitarian contexts,” said Dr. Jeannie Annan, Senior Vice President for Research & Innovation at the IRC and head of the Airbel Impact Lab.

 


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MTN Nigeria Suffers 9,218 Fibre Cuts in 2025 as Vandalism, Theft Cripple Network

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MTN Nigeria, the country’s largest telecommunications operator, recorded a historic surge in network disruptions in 2025, suffering 9,218 fibre cuts as of December 31, alongside 211 base station sites affected by theft and vandalism, incidents that disrupted mobile and data services relied upon daily by millions of Nigerians.

MTN Nigeria Suffers 9,218 Fibre Cuts in 2025 as Vandalism, Theft Cripple Network

The data was revealed by Dr Karl Toriola, chief executive officer/managing director, MTN Nigeria via a social media post titled ‘MTN Nigeria 2025 Wrapped’.

The scale of the damage highlights the growing vulnerability of Nigeria’s telecommunications infrastructure, which has come under increasing pressure from road construction activities, cable theft and deliberate acts of vandalism.

MTN said 5,478 fibre cuts occurred within just the first seven months of 2025, with 760 incidents recorded in July alone, underscoring the intensity of the challenge.

Some of the incidents had wide-ranging consequences, knocking out connectivity across multiple states simultaneously and affecting voice calls, data services, digital payments and enterprise operations.

The company described the situation as a national infrastructure problem, rather than an isolated corporate issue, given the economy’s deep dependence on mobile networks.

“These gaps were shaped by real operational challenges such as fibre cuts, theft, and vandalism. Their impact is felt directly by customers and reflected in what they tell us,” Toriola,

The disruptions were reflected in customer feedback volumes, as MTN handled an unprecedented number of complaints during the year. The operator said it resolved 1,624,263 customer complaints in 2025, spanning call centres, social media platforms, emails and physical service centres nationwide.

Despite the setbacks, MTN pointed to signs of operational resilience. The company retained its ranking as Nigeria’s best network by Ookla, returned to profitability after a challenging period, declared an interim dividend, and expanded its subscriber base to over 85 million users by September 2025.

The figures show that while Nigeria’s telecom operators continue to invest heavily in network expansion and customer service, infrastructure sabotage remains a major drag on service quality and operating costs.

MTN acknowledged that performance improvements remain a work in progress. “We are not where we want to be yet. We see you. We hear you. We exist because of you. And we will get better,” Toriola said.

As the company enters its 25th year of operations in Nigeria, Toriola said MTN is doubling down on customer-centricity, treating every piece of feedback as a guide for improvement, while also stepping up engagement with government agencies.

The CEO renewed calls for stronger regulatory and legal protections for telecommunications infrastructure, urging policymakers to classify fibre cables, base stations and other critical assets as national infrastructure and criminalise vandalism to deter repeat attacks.


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NCC Licences Six New ISPs to Challenge Telcos, Satellite Giants

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Nigerian Communications Commission (NCC) has granted operating licences to six new Internet Service Providers (ISPs), effective January 1, 2026, raising the total number of authorised ISPs in the country to 231 from 225 recorded in December 2025.

NCC Licences Six New ISPs to Challenge Telcos, Satellite Giants

NCC

The newly licensed firms are Intellvision Technologies Limited, Granet Technologies Limited, Fiber Sonic Limited, Dasol Solution Services Ltd, Boost ISP Limited, and Amazon Kuiper Nigeria Limited.

Five of these companies are headquartered in Lagos, while Granet Technologies Limited operates from Owerri in Imo State, highlighting the persistent concentration of broadband infrastructure in major commercial hubs like Lagos, Abuja, and Port Harcourt.

This development intensifies competition in Nigeria’s broadband market, which faces pressure from dominant mobile network operators such as MTN and Airtel, alongside rapid expansion by satellite providers like Starlink.

Traditional ISPs continue to grapple with shrinking customer bases, aggressive data pricing from telcos, and satellite disruptions, even as NCC data from Q2 2025 showed Spectranet, Starlink, and FibreOne controlling about 65 per cent of the 313,713 active ISP subscribers.

The inclusion of Amazon Kuiper Nigeria Limited marks a significant entry of global satellite broadband competition, building on Nigeria’s recent approvals for other low Earth orbit providers to enhance connectivity in underserved areas.

Industry analysts view the licences as a strategic push to improve internet quality amid rising demand for digital services, though geographic clustering underscores ongoing infrastructure challenges outside urban centres.

NCC’s move aligns with broader efforts to foster a competitive telecoms sector critical to Nigeria’s digital economy ambitions.


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