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Stakeholders Seek Use of Wireless to Achieve Universal Access

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Information and Communications Technology stakeholders have advocated for the use of wireless technology to connect the unconnected in achieving universal access.
They spoke at the fourth edition of the annual Stakeholders Forum of the Nigerian Communications Commission (NCC) in conjunction with IT& Telecom Digest, an ICT magazine held in Lagos.
Engr. Ernest Ndukwe, executive vice chairman and chief executive officer of the Nigerian Communications Commission (NCC), who was represented by Funlola Akiode, NCC’s head of economic analysis and corporate financing; said that the theme of the forum which was ‘Wireless Technology as a Means to Achieving Universal Access,’ rightly captures the way the country should be going at a time like this especially in an attempt to capture the rural underserved people.
The NCC boss further reiterated the activities of the Commission in the last two years as a deliberate attempt at promoting wireless connectivity to rural areas of the country.
“In the past two years the NCC has declared each year as the year of Broadband. What the Commission has done within this period is to encourage the roll out of broadband facilities in the country so as to encourage people, whether in the cities or in the rural areas to develop broadband attitude and learn t deploy the technology for daily operations,” he said.
This he said has been supported by the deliberate policy of encouraging new technologies that will enhance the nation’s communications backbone. According to him, through the various licensing regimes at the NCC, we have made deliberate efforts to encourage new technologies including the various genres of wireless by way of building a strong communications backbone which we currently missed in fixed network. If properly deployed, all the operators including, Fixed Wireless, GSM, Gateway, and other licensees including the recently licensed 2.3GHz, will build the kind of backbone that can carry the needed traffic for the country. Such operations will feature various technologies, including: 2.3G, 3G, 3.5G, CDMA 2001X, EVDO, WiFi, WiMAX, UMTS, EDGE, and other next generation networks, NGN.
Ndukwe added that the foundation for today’s success in the telecommunications sector of the country was laid in 2001 through the widely acclaimed Mobile auction, “which initially made provisions for four operators to hit the market with products initially was a major step forward. Apart from the money raked into the country at the time, at $285 million per license, growth ever since has demonstrated that the NCC took the right decision.”
As a result, today, Nigeria has 67 million lines as at February this year according to the NCC boss, he said this has been made possible through the combination of various technologies – GSM technology, satellite and fixed technology, among others.
Speaking as an integral part of what has become known as the Nigerian telecommunications  revolution, Bekele Tadesse, sales director of Harris Stratex for Nigeria and West Africa, described the NCC as a most innovative and sensitive regulator whose policies have further strengthened the country’s telecom development.
He described the transparent and open liberal processes of the NCC as worthy of commendation.
Bekele took time out to inform the gathering of the various new products and services that Harris Stratex has in store to facilitate easy and efficient roll-out for operators in the various market segments of the telecoms industry in Nigeria and the West African sub-region.
Engr. Ajayi, president, Nigeria Internet Group, corroborate Engr Ndukwe’s optimism when he announced that the country was most certainly going to experience a Broadband revolution by December 2010 at a time when he said the Main One Cable, a first ever private undersea cable initiative by a Nigerian company, would have become operational. The NIG boss said this cable would reduce the cost of internet by about 90 per cent or more and this he said was bound to reduce the overt dependence on the SAT-3 cable that has enjoyed a monopoly of the sector for a long time.
In a remark, Dr. Emmanuel Ekuwem, president, The Association of Telecommunications Companies of Nigeria (Atcon)  who was the chairman of the occasion said that the power and advantage that Broadband would bring into the hands of Nigerian people especially the rural underserved population which is more than 70 per cent of the country’s population, is enormous and would be difficult to be quantified in mere currency value.
He agreed with Engr. Ajayi that the new cable systems due for launch in the country would cause a massive change in attitude of the way and manner the people of the country communicate, stating that the capacity for Broadband would be further increased with the likely launch of the Glo-1 Cable due for launch by the second national operator, Globacom sometime this year.
In his modest assessment of the massive growth in the nation’s telecom industry, Romain Weryk, Commercial Attache in the French Embassy wondered why many French companies are not involved in the growth and gains of the Nigerian telecommunications segment of the economy. He urged French telecom companies to take the advantage in the astronomic growth in the country’s telecoms sector and launch into the largest market in Africa.
Reacting to the revocation of the 2.3GHz license Dr. Ekuwem described it as a mere rumour saying that until it is appropriately communicated to him, he would not take it as a fact. He however said that if it turns out to be the truth, then there would be a need for a thorough investigation of what went wrong.
The annual NCC-IT& Telecom Digest Stakeholders Forum is a programme designed to bringing together the regulator of the industry and the various industry stakeholders to discuss common issues and matters that concern the industry and seek solutions on how best to move forward in the best interest of Nigerians.

 


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From Import Dependency to Local Capacity: Nigeria’s Tech Manufacturing Journey

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The recent escalation in the US-Israel conflict with Iran has delivered a sharp reminder of Nigeria’s economic vulnerability. As oil prices surged past $100 per barrel and fuel costs climbed by 35% at Nigerian pumps, a troubling paradox emerged: Nigeria, a major crude oil producer with Africa’s largest privately-owned refinery now operational, still found itself buffeted by global energy shocks originating thousands of miles away.

From Import Dependency to Local Capacity: Nigeria's Tech Manufacturing Journey

Zinox

The closure of the Strait of Hormuz and resulting disruptions to global energy markets exposed the deeper structural challenge facing Nigeria’s economy. Despite domestic crude production and the operational Dangote Refinery, Nigeria has struggled with rising inflation, which reached approximately 27% in 2025. The crisis illuminated an uncomfortable truth: decades of import dependency have left Nigeria’s economy precariously exposed to external shocks, even in sectors where the country possesses natural advantages.

This vulnerability extends beyond energy. Nigeria’s technology sector offers a particularly instructive case study in the costs of import reliance, and the transformative potential of local capacity as the pathway to economic stability and technological sovereignty.

Against this backdrop, Zinox Technologies stands as a compelling counternarrative. Founded in 2001 by technology entrepreneur Leo Stan Ekeh, Zinox operates West Africa’s only computerized digital assembly plant. As Nigeria’s first indigenous computer manufacturer, Zinox demonstrates what becomes possible when vision, investment, and commitment to local capacity converge.

The company’s reach extends beyond traditional computing. Zinox’s innovation spans renewable energy through iPower and home electronics with iTEC, addressing Nigeria’s chronic power challenges with locally-assembled solar solutions and backup systems designed for Nigerian conditions. This diversification reflects sophisticated understanding: true technological sovereignty requires integrated capabilities.

Zinox’s journey offers a clear case study in how indigenous companies can drive transformation. By focusing on local assembly and manufacturing of computer hardware and digital devices, the company has contributed to building a domestic technology ecosystem that supports government institutions, educational systems, and private enterprises. This approach not only reduces reliance on foreign imports but also creates jobs, transfers knowledge, and strengthens national capacity.

The implications are significant. Every locally assembled device represents a step away from foreign exchange exposure. It also signals a shift in mindset — from consumption to production. In a country where demand for technology continues to rise, especially with the acceleration of digital adoption, the importance of local manufacturing cannot be overstated.

Beyond economics, there is also a strategic dimension. Technology is no longer just a commercial tool; it is a defense tool and a national asset. Countries that control their technology supply chains are better positioned to innovate, secure their data, and compete globally. In this context, companies like Zinox are not merely businesses; they are enablers of national development.

Furthermore, local capacity development has a multiplier effect. It stimulates ancillary industries such as logistics, retail, maintenance, and technical services. It also fosters entrepreneurship, as more Nigerians gain access to affordable and reliable technology tools needed to participate in the digital economy.

Yet, while progress has been made, there is still work to be done. Scaling local manufacturing requires sustained policy support, infrastructure investment, and a deliberate focus on skills development. It also calls for stronger collaboration between the public and private sectors to create an environment where indigenous innovation can thrive.

Encouragingly, the momentum is building. There is a growing recognition that Nigeria must move beyond being a consumer market to becoming a production hub. This shift is not only necessary, it is urgent. Global uncertainties will continue to test economies, and only those with strong internal capabilities will remain resilient.

The current global crisis offers clarity. If the Strait of Hormuz is not reopened or supply chains to imports are fractured, only countries with strong domestic manufacturing capacity will weather the storm. Those dependent on imports suffer disproportionately.

The story of Zinox Technologies underscores what is possible. It shows that with the right mix of vision and execution, Nigeria can chart a new course, one defined by self-reliance, innovation, and sustainable growth. As the country navigates an increasingly complex global landscape, the message is clear: the future belongs to economies that build, not just buy.


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Airtel Becomes World’s Second Largest Telco as Global Customer Base Surpasses 650 Million

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Bharti Airtel has announced a major milestone in its global operations, crossing 650 million mobile subscribers worldwide, a scale that now positions the company as the second-largest telecommunications operator on the planet by customer base.

Crossing this threshold reflects a network of immense scale, the capacity to reach customers across diverse markets with consistent quality, and the ability to deliver experiences shaped by sustained innovation.

In Nigeria, Airtel has continued to scale infrastructure at a pace unmatched in its recent history. Over the past three years, the company has increased its national site count from just above 13,000 to nearly 17,200 sites, including more than 1,560 added in the last twelve months. This expansion deepens capacity in high-demand corridors and extends high-speed coverage to previously underserved regions.

The latest industry data from the Nigerian Communications Commission (NCC) underscores the significance of this growth. As of December 2025, Nigeria recorded 145,141 base stations across 2G, 3G, 4G and 5G layers. Of this national infrastructure, Airtel accounts for 46,918 base-station layers, reflecting its substantial contribution to the country’s radio access network and its push to absorb rising data consumption.

Nearly 99 percent of Airtel Nigeria’s sites are now 4G-enabled, positioning the operator as one of the few with a near-ubiquitous high-speed broadband footprint. Thousands of sites have been upgraded for capacity in the past year alone, enabling improved speeds and more stable performance during peak usage.

That expansion underpins Nigeria’s rising internet adoption. According to the latest regulator figures, Nigeria’s internet penetration recently climbed above 50%, with Airtel recording among the largest monthly increases in new internet subscribers, driven by network upgrades across states and rural corridors.

Strategic Connectivity and Redundancy

Airtel is also tackling a critical infrastructure challenge for the Nigerian digital economy: reliance on a single international internet gateway. The company is advancing plans for its second submarine cable internet breakout point at Kwa Ibo in Akwa Ibom State, early in the 2Africa cable system rollout, to provide faster and more resilient national connectivity across regions. This significant investment aligns with global best practices in network diversity and redundancy, ensuring a more stable digital experience for consumers and enterprises alike.

Digital Finance at Scale: SmartCash

Airtel’s digital finance arm, SmartCash, has gained traction in Nigeria’s competitive mobile money ecosystem, now serving over 3 million active users. The platform is supported by an expansive agent network and digital services that lower barriers for everyday financial transactions and savings.

Outstanding Human Touch: Retail Reach

Across Nigeria, Airtel’s retail distribution network stands as one of the sector’s most extensive, with approximately 4,000 exclusive outlets bringing services, support, and products closer to customers in small towns, communities, and high-traffic urban hubs. That footprint drives both access and engagement in a market where localized presence remains a competitive differentiator.

As Nigeria’s digital economy continues to evolve, Airtel is committed to sustained innovation — from expanded fibre backbones and advanced mobile broadband to future-ready services that include satellite-enabled solutions and enterprise-grade digital platforms. These efforts help ensure that connectivity, commerce, and creativity thrive across Nigeria and beyond.


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Compensation for Poor Service Quality is Automatic- NCC

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Nigerian Communications Commission (NCC) has said that compensation of subscribers for poor service quality, such as persistent network outages or failed calls is automatic.

Compensation for Poor Service Quality is Automatic- NCC

This initiative aims to ensure fairness by mandating that operators provide automatic compensation, such as airtime credits, for failing to meet regulatory Quality of Service Key Performance Indicators (KPIs).

According to the NCC, operators are required and mandated to identify affected subscribers and provide compensation directly.

In a framework for compensation of consumers published on its website, NCC said that it has directed Mobile Network Operators (MNOs) to compensate subscribers affected by prolonged or repeated poor quality of service experience within specific Local Government Areas where operators fail to meet regulatory Quality of Service Key Performance Indicators (KPIs).

The NCC also stated that the directive does not replace existing consumer protection mechanisms.

The NCC, said the directive adds a direct compensation mechanism for affected subscribers and aligns with measures set in existing legislations such as the Consumer Code of Practice Regulations 2024 and the Quality of Service Regulations 2024.

This directive applies to only Mobile Network Operators licensed and operating in Nigeria that have failed to meet their Key Performance Indicators on Quality of Service. For Internet Service Providers (ISPs) operating in Nigeria, a compensation framework is already in place.

To be eligible to receive compensation

. You experienced poor network service in an affected Local Government Area; and

  • You made at least one outgoing revenue generating event (billed call, SMS, or data session) during the relevant period.

The compensation covers service failures affecting voice, data, or SMS services.

Operators are required and mandated by existing regulations to monitor their network performance across locations and service disruptions against Quality of Service KPIs.

This enables them to identify affected subscribers without the need for individual complaints.

Only service failures that fall below the defined thresholds set by the Quality of Service Regulations issued by the NCC will qualify for compensation.

Short, isolated interruptions and immediately remedied interruptions may not qualify

Compensation will be provided in the form of airtime credits.

This airtime credit will not have utilisation restrictions, and subscribers will be able to use it for voice calls, USSD sessions, data subscriptions, etc on the operators’ network.

 


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