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TDPlus, Samsung Offer 50 Per Cent Discount on Screen Repair

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TDPlus, a subsidiary of Sub-Saharan Africa’s leading technology, lifestyle and solutions distributor, TD Africa, has signed a partnership to provide quality support services to customers of Samsung, a global Original Equipment Manufacturer (OEM)in Nigeria and beyond.

Specifically, TD Plus has been certified as an Authorized Service Centre for Samsung Mobile and Consumer Electronics.

Equally important, TD Plus has also partnered with Samsung to offer free screen repairs for mobile devices at fifty per cent discount. The offer covers the first 50 Samsung mobile users, with interested persons expected to call 08129851224 and 08129851226 to take advantage.

A top-notch after-sales support company, TDPlus is expected to bring its years of premium support and unmatched swift service delivery to millions of Samsung electronics and mobile device consumers in Nigeria.

The partnership is expected to strengthen Samsung’s support offerings and reduce average waiting time for customers.

Further, the partnership represents a watershed in Samsung’s ambition to secure a bigger share in the Nigerian electronics and mobile devices markets, which requirean efficient, responsive and round-the-clock-support service to navigate.

Mr Karthik Ramachandran, head of TDPlus, urged consumers to take advantage of the partnership and experience the best of TDPlus and Samsung.

Ramachandran said: “The partnership between TDPlus and Samsung is a welcome development. The partnership is an extension of what TDPlus has been doing for major OEMs in the consumer electronics and mobile devices market.

“TDPlus is well known for swift issues resolution, zero downtime culture and long-standing tradition of rendering tough engineering and support services to clients. Therefore, Samsung electronics and mobile device consumers should expect the best.

“This partnership holds a great opportunity for Samsung customers to resolve their issues, relating to their home appliances such as television sets, refrigerators, air conditioners, washing machines, irons, microwaves, wireless speakers, blenders, as well as mobile devices such as phones, tablets, among others in record time.

“Warranty and out-of-warranty bound products will greatly benefit from this collaboration. TDPlus remains the support service brand of first choice in Nigeria,” he disclosed.

TDPlus is a leading Information Technology (IT) support company with proven competence in the deployment of solutions, maintenance and after-sales support borne out of years of unmatched service delivery to millions of IT infrastructure and mobile device users in Nigeria and the West African sub-region.

Founded over a decade ago, TDPlus boasts of world-class professionalism, technical competency, quick service delivery, a nation-wide reach, pool of experienced engineers and renowned customer service orientation, all of which have set it apart in the marketplace.

The company has existing service support partnerships with other renowned OEMs such as HP, Microsoft, Dell EMC, Toshiba, Acer, APC by Schneider, among others.


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

Telecom

ALTON Rues Vandalism, Others as Critical Infrastructures Suffer Attacks

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Association of Licensed Telecoms Operators of Nigeria (ALTON), has decried persistent challenges such as vandalism, high operating costs, and regulatory bottlenecks threatening service delivery despite recent improvements in investment inflows.

ALTON Rues Vandalism, Others as Critical Infrastructures Suffer Attacks

Gbenga Adebayo, chairman, ALTON, warned that the continuous attack are putting strains on Nigeria’s telecom sector which serve as the backbone of the country’s economic and digital systems,

Adebayo, speaking in an interview on ARISE News, described telecommunications as the critical foundation supporting all sectors of the economy.

“Telecom operators are the infrastructure of infrastructures that supports all other sectors,” he said, stressing that the industry remains central to power, transport, security, and financial services.

Adebayo noted that the recent 50% tariff adjustment has helped restore investor confidence in the sector after years of underinvestment.

“It has restored confidence in the sector… we are seeing investment, we are seeing now the impact of that investment,” he said, adding that the sector is now beginning to recover gradually.

But, he warned that improvements in service quality remain constrained by multiple external challenges, including vandalism, insecurity, and regulatory bottlenecks.

“Things can be better… but there are also other external factors… vandalism, behavior of public actors, behavior of non-state actors,” he explained.

Adebayo highlighted the scale of infrastructure damage, particularly on fibre networks, noting a major disparity between international and domestic connectivity routes.

“The fiber optic in the Atlantic… has witnessed probably one outage in two years… the one running from Lagos to Kano, we record an average of about 40 cuts a day,” he said.

He explained that such disruptions significantly increase operating costs and affect service quality across the country.

Beyond vandalism, he pointed to theft of telecom equipment such as batteries and generators, as well as security challenges that prevent timely restoration of services in some regions.

“Issue of security… people are stealing batteries, they’re stealing generators,” he said, noting that some areas remain inaccessible during outages until security conditions improve.

Adebayo also called for urgent reforms in right-of-way charges and taxation policies, arguing that telecom infrastructure should be treated as essential national infrastructure.

“Right of way should become free of charge across the country… issue of multiple taxation… it has to be a thing of the past,” he stated.

On rising energy costs, he said operators are gradually adopting hybrid and renewable energy solutions, although the transition is slow and still exposed to vandalism risks.

“We are doing a lot on renewable energy and providing hybrid solution… but that takes time,” he said.

Adebayo concluded that while policy support and investment inflows are improving the outlook of the sector, sustainable progress will depend on stronger protection of telecom infrastructure and coordinated action among government, regulators, and communities to address vandalism, insecurity, and regulatory inefficiencies.

 

 


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Uber Expands Beyond Rides, Launches Hotel Booking With Expedia

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Ride-hailing company Uber has introduced a new feature that allows users to book hotel rooms directly through its app, as part of its strategy to evolve into a broader lifestyle and services platform.

Uber announced that the hotel booking service is being launched in partnership with Expedia Group, giving users access to more than 700,000 hotel properties worldwide.

The company said the collaboration is also expected to expand in future to include short-term rental listings from Vrbo.

According to Uber, the hotel booking tool offers features similar to traditional online travel platforms, including destination search, maps, and filters based on pricing, amenities and guest ratings.

Users can also complete bookings using payment information already saved on the app.

Speaking during a presentation in New York City, Uber Chief Executive Officer, Dara Khosrowshahi, said the company was broadening its offerings beyond transportation and food delivery.

“We’re no longer just an app for rides, or even a family of apps for rides and eats. Uber is now an app for everything,” he said.

Chief Executive Officer of Expedia, Ariane Gorin, said the partnership was aimed at simplifying travel planning for users.

“Together, we can reduce the number of steps, save people time and money,” she said.

Uber’s latest move builds on its expansion strategy which began with the launch of Uber Eats in 2014.

Initially focused on food delivery, Uber Eats has since expanded into retail services, allowing customers to order products such as cosmetics, groceries and electronics.

Industry analysts say the development reflects the growing global trend toward “super apps” — digital platforms that combine multiple everyday services within one ecosystem.

This model is already widely adopted in markets such as China, where platforms like WeChat and Alipay integrate messaging, payments, travel bookings and e-commerce services.

Competitors are also broadening their offerings.

For instance, Airbnb has expanded beyond accommodation to include bookable local experiences, wellness services and mobility options.

Uber also disclosed plans to integrate more artificial intelligence-powered tools into its platform.

The company said upcoming features would enable users to plan meals, generate shopping lists and arrange deliveries through conversational prompts, while a voice assistant is also in development to support hands-free navigation within the app.


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FG Okays 112 as Toll-Free National Emergency Response Number

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National Economic Council (NEC) of Nigeria has officially approved 112 as the unified, toll-free national emergency number to streamline responses to security, medical, fire, and natural disasters.

FG Okays 112 as Toll-Free National Emergency Response Number

It is part of measures to strengthen Nigeria’s emergency lifeline and build a unified and coordinated national response to emergencies.

NEC also approved the establishment of a multi-agency implementation committee and programme coordination led by the Office of the Vice President and the National Communications Commission (NCC).

The approval was part of decisions taken at the 157th meeting of the NEC held virtually and chaired by Vice President Kashim Shettima.

Shettima said the 112 emergency lifeline had become necessary to prevent delay caused by bureaucratic bottlenecks, noting that what the citizens seek urgently when confronted by a natural disaster or insecurity is an urgent response and not bureaucracy.

“This is not only a technical reform. It is a test of the state’s humanity. In moments of fire, accident, robbery, medical emergency, flood, violence, or panic, citizens do not need bureaucracy.

“They need a response. They need to know one number to call, one system to trust, and one coordinated chain of action that moves quickly enough to save lives,” he stated.

He explained that while Nigeria is not beginning from zero, as the emergency number had been in existence, what is required at the moment “is coordination, adoption, standard operating procedures, public awareness, institutional ownership, and trust”.

The vice president described NEC as the nation’s economic engine room, where the federal government and the states must convert the Renewed Hope Agenda of President Bola Tinubu into practical outcomes.

 

 


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