Telecom
Telcos Berate NCC over Call to Sue Operators

Stakeholders in the telecommunications industry at the weekend, said that the call on subscribers of telecoms services in the country to take operators to court for poor quality of service by the Nigerian Communications Commission (NCC), was damning indictment of the regulator, Nigeria CommunicationsWeek can report.
According to them, the regulator is abdicating its responsibility and understanding of the basic challenges of the industry.
NCC is a purposely built public institution standing on the tripod of the government; operators; and the consumers.
It is supposed to withstand pressures from the three and do the right thing according to the law.
Gbenga Adebayo, chairman, Association of Licensed Telecommunications Operators of Nigeria (ALTON), berated NCC for taking sides with the consumers, arguing that the Commission was well aware of all the issues responsible for poor quality of service.
Adebayo said that, “they (NCC) cannot deny that the environmental issues are not there. They manage the system. If a man says I am unhealthy, how healthy is he. We just received a report from one of the States (Osun) that they are mandating their Agencies to prevent diesel trucks from providing diesels to operators’ sites. What people will not understand is that when the sites run out of fuel, they power-down. When that happens, subscribers at such area should know that is will be difficult for calls to originate or be received from such zone.”
“More than that, has NCC ensured that the issues are resolved, the site re-opened and subscribers are back on traffic. On situation like this, everybody blames the service providers for poor quality service,” he added.
He said that, “it is easy to apportion blames and see things from a particular angle. The question I would like to ask is: What is the NCC doing or what have they done to deal with the issues we put before them? Yes, operators need to work on capacity and technology, but as the regulators, what practical steps have they taken to resolve those issues
“It is even wrong for NCC to go to the extent of supporting subscribers to prosecute the operators.” Adebayo added.
But DeoluOgunbanjo, president, National Association of Telecommunications Subscribers of Nigeria (NATCOMMs), said that NCC as the industry regulator has the right to sanction operators for poor quality of service which she has done previously.
He reiterated the demand by his Association for N5,000 worth of airtime per subscriber as compensation for poor quality.
“We will meet on Wednesday this week with our lawyer to decide the next line of action on the case in court,” Ogunbanjo added.
Elsewhere, Engr. LanreAjayi, president, Association of Telecommunications Companies of Nigeria (Atcon), explained that a consumer can sue an operator if there is breach of agreement.
Ajayi said that “I don’t know if operators entered into any agreement with subscribers to provide quality of service.
“More so, I don’t think any operator will deliberately provide poor quality of service in a competitive business environment. If operators are unable to provide quality of service, there must be issues that are preventing them, I think it is those issues that must be addressed and not going into legal battle.” He added.
It would be recalled that Reuben Muoka, spokesperson of the commission, had last week, said that NCC will give necessary support to any consumer ready to prosecute any telecommunication operator in the country over poor services.
According to Muoka, prosecution of telecommunication service providers for poor services was another way to compel them to get their acts together in service delivery.
He said that the NCC Act did not permit NCC to prosecute any service provider based on individual complainant.
Telecom
Airtel Nigeria Commits to Boosting Nigeria’s Digital Infrastructure

Airtel Nigeria has reaffirmed its long-term commitment to strengthening Nigeria’s digital infrastructure and data access to bridge gaps in connectivity and unlock new opportunities in the country.

The company restated this commitment during a recent high-level inspection tour of the Nxtra Data Centre that is being developed through Nxtra by Airtel Africa at Eko Atlantic, Lagos, the highly rated smart city with ambition to become the Data Centre hub of Nigeria.
The inspection tour was led by the Chief Executive Officer of Airtel Nigeria, Dinesh Balsingh and the Chief Executive Officer of Nxtra by Airtel Africa, Yashnath Issur, with the esteemed chairman of Eko Atlantic Mr. Gabbi Massoud, the CEO of the lead Engineering firm Design Group Limited, Mr. Bayo Odunlami and tech journalists.
The Nxtra Data Centre went through a stringent design validation process and cleared the approval to proceed construction from Eko Atlantic.
Commenting on the developments, Mr Issur said the site visit was a milestone marker and an indication of the company’s commitment to delivering the world-class digital facility on time and ensure that, ultimately, the investments deliver reliable, secure, world-class services for Nigeria and the rest of the continent.
“This Nxtra Data Centre in Lagos represents a critical part of our long-term vision for Nigeria’s digital ecosystem. Today’s visit allows us to review progress, engage our stakeholders, and ensure that our infrastructure investments continue to meet global standards and local needs.
“This data centre will deliver critical high multi megawatt capacity in line with hyperscale customers and enable high density environment. We are putting the infra to bring the cloud to Nigeria,” he said.
The data centre, set to be the largest in Nigeria, is being established to deliver hyperscale and edge facilities across key African markets. With a load of 38 Megawatts, the Lagos facility is expected to serve as a major hub for data hosting, cloud services, content distribution, artificial intelligence, and enterprise solutions in West Africa.
In his remarks, Mr Balsingh reiterated that the data centre was progressing steadily towards the previously announced 2028 go live date.
“Since the announcement of this project, our focus has been on building a world-class facility that supports Africa’s digital transformation agenda. We are encouraged by the progress recorded so far and remain committed to delivering a secure, energy-efficient, and future-ready data centre for Nigeria,” he said.
During the tour, stakeholders were ushered through key sections of the site, including piling zones, where required structural requirements have been tested. Technical teams provided briefings on infrastructure design, security architecture, redundancy systems, and sustainability measures being implemented to ensure reliability and operational excellence.
Strategically located close to major fibre routes and undersea cable landing stations, the Eko Atlantic data centre is designed to enhance Nigeria’s data sovereignty, reduce latency, and improve access to reliable digital services for private and enterprise customers, significantly boosting the country’s data hosting capacity and supporting emerging technologies such as artificial intelligence and cloud computing.
Mr. Massoud noted that the inspection tour underscored the city’s dedication to infrastructure of global relevance.
“Eko Atlantic as a city with high quality infrastructure will contribute positively to boost the economy of Nigeria and is a perfect place for the development of the digital infrastructure of Nigeria. The Nxtra data centre reflects the calibre of projects we seek to attract — long-term, technology-driven investments built to the highest global standards.
Today’s visit affirms the rigour of the planning and execution process by Nxtra, and the commitment of Eko Atlantic to facilitate and promote the Nigeria’s evolving digital ecosystem,” he said.
Through this ongoing investment, Airtel Nigeria and Nxtra continue to demonstrate their commitment to building infrastructure that enables innovation, supports economic development, and accelerates Nigeria’s digital transformation.
Nxtra by Airtel is developing a network of hyperscale data centres across the continent. Besides Lagos, construction of a new data centre has also commenced in Nairobi, Kenya and the Democratic Republic of Congo.
Telecom
Google, African Partners Launch WAXAL to Empower 100m Africans in AI Era

Google has partnered with top African research institutions to unveil WAXAL, a massive open-access speech dataset aimed at giving over 100 million people across Sub-Saharan Africa a stronger voice in the AI future.

The initiative, announced Monday, targets a key digital gap by supplying high-quality data for 21 local languages, such as Hausa, Yoruba, Luganda, and Acholi. It includes 1,250 hours of transcribed natural speech and more than 20 hours of studio-grade recordings for advanced synthetic voice tech.
Voice AI has exploded globally, yet Africa’s 2,000-plus languages suffer from severe data shortages, sidelining hundreds of millions from native-tongue tech access. WAXAL, three years in the making with Google funding, changes that equation.
“This dataset lays the groundwork for students, researchers, and entrepreneurs to craft tech in their own languages, impacting over 100 million lives,” said Aisha Walcott-Bryantt, Head of Google Research Africa.
She highlighted its potential for African innovators to develop educational tools and voice services that spark economic growth continent-wide.
Community-led from the start, the project involved Makerere University (Uganda), University of Ghana, Digital Umuganda (Rwanda), and others. These partners own the data outright, pioneering fair AI collaboration models.
Covered languages: Acholi, Akan, Dagaare, Dagbani, Dholuo, Ewe, Fante, Fulani (Fula), Hausa, Igbo, Ikposo (Kposo), Kikuyu, Lingala, Luganda, Malagasy, Masaaba, Nyankole, Rukiga, Shona, Soga (Lusoga), Swahili, Yoruba.
WAXAL goes live today. Details at goo.gle/IntroducingWaxal.
Telecom
NCC Hails $1Bn Telecom Surge as Networks Hit New Highs

Nigerian Communications Commission (NCC) has unveiled its Q4 2025 Network Performance Reports, showcasing nationwide quality boosts fueled by over $1 billion in industry investments and sharper regulatory focus.

NCC
Speaking at the launch, Dr. Aminu Maida, executive vice chairman, NCC, hailed the Ookla-backed data as proof of NCC’s drive for transparent, evidence-driven oversight of Nigeria’s digital growth.
The reports track real-user experiences across cities, villages, highways, and nascent 5G areas, revealing faster median download speeds in both urban and rural spots versus Q3 2025.
Video streaming quality gaps between city and countryside have shrunk, thanks to a beefed-up 4G network—yet 5G rollout lags, upload speeds falter, and coverage holes linger in spots.
Maida said NCC is leaning on operators to fix these via spectrum tweaks, infrastructure drives, and stricter service rules, with 2025’s 2,850 new sites already paying off in broader reach and capacity.
Operators pledge even bigger spends in 2026 to keep the momentum, aiming for top-tier connectivity and economic inclusion for all Nigerians.
“We’ll turn these insights into real gains in service and access,” Maida affirmed, calling for sustained industry teamwork.
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