Telecom
Telcos Preparing for Next Frontier in Service delivery
The liberalization of telecommunications sector of the country’s economy some nine years ago has witnessed a lot of transformation and challenges mostly associated with developmental stage in evolution of telecommunications in any society especially; one with infrastructural challenges such as is the case in Nigeria.
The sector has managed to surpassed such problems as government ownership of a monopoly telecommunications company, government funding of telecom infrastructure development, slow pace of network rollout, long waiting line for services and consumers limited to only one service provider among others. Today, Nigeria has become one of the fastest growing markets in the world for mobile communications.
It was not all rosy for the operators and Nigerian Communications Commission (NCC) the regulatory body in the first phase in development of the sector as they had to address problem of interconnectivity, effective competition, monitoring, compliance and enforcement as well as consumer education.
Having addressed these teething problems to greater percentage of success, telecommunications sector is now preparing to face the next frontier of the developmental process.
The next frontier
The question that arises is what are the expectation of both consumers and operators for the next frontier in this developmental process? This was explained by Dr. Ernest Ndukwe, executive vice chairman, NCC, that Nigerian operating companies are paying rather high bandwidth charges for satellite links in the country. This he said has discouraged extensive use of the satellite as alternative medium for long distance transmission requirements.
These high charges have prevailed in spite of the fact that the Nigerian business represents over 60% of the African business portfolio for a number of the International Satellite Organisations.
He emphasized the need to open up discussions on how to drive down the charges perhaps, by consolidating the requirement on a national basis and using that to negotiate better bandwidth prices.
“This is especially critical at this time when satellite can be employed to bridge the gap, while the roll out of the terrestrial alternatives is being implemented,” he said. This issue will be addressed in the next frontier as Glo 1, MainOne and West Africa Cable System will soon come on stream to complement South Altantic Undersea Cable (Sat-3). These initiatives are expected to provide enough bandwidth that will reduce the cost and over dependent on satellite.
National fibre optic ring project initiated by Globacom has reach 80 percent completion as well as those of MTN, and Zain will as reduce the high cost of network rollout even as NCC has expressed its readiness to ensure that such important transmission facility is shared by operators.
Outsourcing
Outsourcing is one of the features in the next frontier of development in telecommunications sector. However, some operators have adopted and are currently implementing outsourcing as the way to go in the emerging next phase of development in the sector. Outsourcing is the transferring of certain business functions from internal staff to outside contractors. Outsourcing commonly is applied to non-core functions, such as accounting, information technology, human resources, facilities management, fleet management, parts manufacturing, payroll, press relations, and real estate management for reasons that include lowering costs, avoiding liabilities, and allowing management to focus on the core business. Outsourcing also is an excellent way for management to shift or even avoid responsibility.
A recent report published by Analysys has emphasized the benefits of judicious outsourcing of business processes by telecommunication companies. According to the report, telecom companies need to have a relook at their outsourcing policy, and be open to agreements with third party outsourcing firms in areas that were formerly considered "core" concerns. By redefining their outsourcing outlook, companies can leverage the benefits of cost cuts, flexibility, and profit growth.
There are some key factors that telecom companies must consider in shaping their outsourcing policies, such as their market positioning, strategy, internal expertise and current efficiency. The Analysys report looks into the possible benefits that can be derived from outsourcing, and also the risks involved in handing over management of business processes to a third party. There is also evidence that outsourcing can help operators to achieve significant cost savings.
Number portability
Nigerian Communications Commission (NCC) has indicated its preparedness to implement Number portability in the sector as part of next phase in the development of the sector. Number portability is a telecommunication network function, which allows subscribers to switch services, service providers, or locations without changing their telephone numbers. Near-term number portability is typically implemented by existing telecommunication services such as remote call forwarding. Long-term number portability can be implemented under the advanced intelligent network (AIN) platform. Portability is possible in fewer countries with respect to cellular service. There are restrictions, however. For example, it is generally not possible to port a number across landline and cellular domains. Neither can numbers be ported across countries.
The Dominican Republic is the most recent country out of over 30 that have implemented number portability; it did on September 30, 2009. It is the second country in the Caribbean to launch NP after Puerto Rico, and the fourth country in Latin America to have fixed and mobile NP. Brazil and Mexico launched its NP last year, while Panama has had fixed line NP in place for several years but does not have mobile NP.
The benefits of number portability are seen not necessarily in the amount of people porting to other operators but in the fact that operators are obliged to up their game and focus on quality service and customer retention. That obliges them to keep investing in their networks.
José Magana, analyst with Pyramid Research, reiterated that view, saying that experience in other markets shows that few numbers end up being ported and the benefits lie elsewhere.
"Even though number portability may not end in a lot of numbers being ported, it moves competition to other things like efficiencies and offering good quality services, offering better handsets. We’re positive that the DR’s move into number portability will be important and benefit customers," Magana said.
Service assurance
In the extraordinarily competitive telecom sector, customer satisfaction is the ultimate metric of success. The surest path to a strong business bottom line is assuring that customers receive the highest appropriate Quality of Service (QoS) across multiple applications and delivery mechanisms. At the same time, however, isolating and resolving technical problems across a complex telecom infrastructure, and evaluating them in the context of the customer experience, is no simple trick.
As a result, service assurance evolves as a discipline along two paths. First, within service management, growing from rudimentary root cause analysis—based on element managers and low-level network interfaces—to a more sophisticated, integrated and mature function of Operations Support Systems (OSS).
Second, service assurance will grow in relevance across the organization, developing gradually into a key business intelligence source which delivers performance and service delivery analytics to even the highest level of the organizational hierarchy.
Performance management
Just as it has grown and matured, the essential theory and implementation of service assurance will see significant change. The automation of fault management, for instance, will become important when networks reached a level of maturity and complexity that rendered simple readouts useless. An analysis layer will be required, and the fault management sector born.
Similarly, it becomes clear that the robustness of network architectures meant that network fault events will not always translate directly into degraded network performance. Performance management, as a subsection of service assurance, should be created to distinguish performance-impacting faults from those requiring a prioritized response—from lesser faults.
These two systems—fault management and performance management—have come to represent different views of network integrity and, considered as a whole, comprise a fairly comprehensive view of network robustness.
Are operators prepared?
Having gone pass different operating and environmental challenges in the course of service delivery, telecommunications operators have shown some level of preparedness for the next frontier in the developmental process of the telecommunications sector. Nigeria CommunicationsWeek investigations have revealed that most of components in the next phase are initiated by operators, such as undersea cable initiative, outsourcing and collocations of infrastructure. More so, industry watchers are of the view that the most important aspect in the next level rest on number portability which assert some level of responsibility on the operators that will require performance management and service assurance.
They however, expressed optimism that most of the operators in the country have their parent company or its affiliate operating in countries that have reach the level at which the country’s telecommunications sector is moving to, which will afford them the opportunity of adjusting their operations fast to meet with the expectations of the new frontier.
Telecom
NCC Begins Review of Nigeria Telecoms Policy after 26 Years

Nigerian Communications Commission (NCC) has commenced a review of Nigeria’s 26-year-old telecommunications policy, saying the current framework no longer reflects the realities of the country’s fast-changing digital economy.

Aminu Maida, EVC, NCC
Speaking at the national telecommunications policy review workshop in Lagos, Hadiza Usman, special adviser to the president on policy and coordination, said the review had become necessary because Nigeria’s economy, technology ecosystem, and security environment had changed significantly since the national telecommunications policy was introduced in 2000.
“A policy that was fit for purpose in the year 2000 cannot simply be assumed to remain adequate in 2026,” Usman said.
She said telecommunications had evolved beyond voice connectivity and now supports financial technology, digital commerce, education, healthcare, agriculture, innovation, public service delivery, and national security operations.
“Telecommunications is no longer a standalone sector. It is an enabling platform for almost every other sector of national life,” she said.
Usman warned that outdated or poorly coordinated policies weaken implementation, discourage investment, create institutional overlaps, and reduce measurable national impact.
According to her, the revised framework must address broadband penetration, affordability of digital access, quality of service, infrastructure resilience, consumer protection, and inclusion of underserved communities.
“The revised policy must not become another document that sits on shelves. It must become a working instrument,” she said.
The presidential aide also identified fibre cuts, vandalism, multiple taxation, delayed approvals, right-of-way bottlenecks, insecurity, and energy constraints as major obstacles slowing telecommunications infrastructure expansion across the country.
She said resolving the challenges would require coordinated action among federal institutions, state governments, local authorities, regulators, operators, investors, and infrastructure providers.
Earlier, Aminu Maida, executive vice-chairman (EVC) of the NCC, said the telecommunications industry had outgrown the assumptions behind the national telecommunications policy 2000.
Maida said the policy was introduced at a time when Nigeria’s focus was on liberalisation, competition, increased access, and private sector participation in telecommunications services.
According to the EVC, the industry has since evolved into a broader digital ecosystem supporting banking, commerce, education, cloud services, entertainment, digital identity systems, and government operations.
“This is no longer a narrow telecommunications conversation. It is no longer just one sector within the economy; it is a productivity infrastructure for the entire economy,” he said.
Maida added that emerging technologies such as 5G, artificial intelligence, satellite broadband, cloud infrastructure, Internet of Things (IoT), and cybersecurity regulation have further transformed the sector.
He said the review process would also address structural issues including rural connectivity gaps, multiple taxation, vandalism, high energy costs, fibre cuts, and delays in obtaining permits.
“The commission aims to develop a modern policy framework capable of supporting innovation, protecting consumers, improving quality of experience, strengthening investment, and advancing Nigeria’s digital economy ambitions,” Maida said.
The EVC said the workshop was organised to assess implementation of the existing policy, identify gaps, engage stakeholders, and develop recommendations for a new national telecommunications policy 2026.
Telecom
MTN to Turn its African Tower Network Into a Distributed AI Compute Grid

MTN Group plans to convert its African tower estate into a distributed AI compute fabric, installing open GPU infrastructure at base-station sites so that the same hardware can run both the cellular network and edge AI inference workloads.

The plan was set out by Charles Molapisi, group chief technology and information officer, MTN, at an event hosted by law firm Bowmans in Johannesburg recently— the company’s most detailed explanation yet of how it intends to position itself as the infrastructure layer of Africa’s AI economy.
Every cellular tower today has a baseband unit at its base — single-purpose hardware that exists only to drive the radio access network.
Molapisi said MTN will replace these with open GPU configurations capable of running the radio plus AI inference, in what the company has described as a “distributed AI grid.”
A key pay-off, he argued, is latency. AI workloads that today must be hauled back to a central data centre could instead be processed at or near the tower.
He gave the example of children playing PlayStation on an estate served by a nearby tower: with edge compute installed, the workload could be served locally rather than backhauled to a distant data centre and returned, freeing capacity and cutting round-trip time.
The edge layer sits alongside the centralized half of MTN’s AI infrastructure plan.
The group confirmed in its 2025 financial results in March that it will build two new AI-enabled data centres — one in South Africa and one in Nigeria.
Molapisi described an MTN AI strategy spanning a relatively full stack — procuring silicon, building data centres, running its own cloud platforms, curating models and co-developing applications with partners. The company is also building terrestrial fibre across multiple African markets, including some where it has no GSM licence, to plug what Molapisi called the continent’s missing “rails.”
The investments sit inside MTN’s Ambition 2030 strategy, which reorganized the group around three platforms: connectivity, fintech and digital infrastructure. The tower-to-inference push is the most concrete articulation yet of a thesis MTN has been laying out for more than a year — including an investment in March in U.S. AI-native networking start-up ORAN Development Company alongside NVIDIA, Cisco, Nokia, AT&T and Telecom Italia.
At the time, Mazen Mroué, CEO, Digital Infrastructure CEO, framed the move around “sovereign AI” — the principle that African countries should host AI compute locally rather than relying on offshore infrastructure.
Molapisi said MTN is developing the edge AI grid alongside technology partners, with the ambition for MTN to become “the biggest distributor of edge inference in the continent.”
The strategic case rests on Molapisi’s wider argument that Africa risks repeating its commodity history in the AI era.
With about 1% of global computing power on the continent today, he said, Africa stands to “export raw data” the way it has long exported raw minerals — only to import the intelligence built from it at a premium.
Molapisi conceded that chip generations are turning over quickly enough — NVIDIA’s Hopper to Blackwell inside two years, for example — that procurement decisions made today can be obsolete by deployment. He said MTN is being deliberate about its chip mix and the balance between training and inference silicon, “because if you get that wrong, you’ll get the economics terribly wrong.”
Telecom
MTN Nigeria Boosts Public Revenue with N878.7bn Tax Remittance

As Nigeria intensifies efforts to expand non-oil revenue and improve tax collection under its fiscal reform agenda, corporate tax contributions from major private-sector operators are becoming increasingly critical to government financing.

MTN Nigeria
Supporting that drive, MTN Nigeria paid NGN878.7 billion in taxes, levies and duties to federal and state authorities in the 2025 financial year, representing a 15% increase from the previous year, according to the company’s just-released 2025 Sustainability Report.
The trajectory tells its own story: the company paid NGN543.9 billion in taxes and levies in 2023, before that figure climbed to NGN764 billion in 2024 a cumulative rise of roughly 62% over two years, tracking the company’s recovery from deep forex-driven losses to a profit after tax of NGN1.11 trillion in 2025, with total revenue surging 54.8% to NGN5.20 trillion and operating profit climbing to NGN2.08 trillion from NGN778.2 billion.
The NGN878.7 billion remitted to government in 2025 covered corporation tax, value-added tax, spectrum fees, import duties, NCC levies and contributions under the Rural and Urban Terrestrial Infrastructure (RUTI) tax credit scheme, an initiative with deep roots in MTN Nigeria’s public-private partnership playbook.
The company has long embraced such mechanisms: it participated in the Road Infrastructure Tax Credit Scheme, under which it committed NGN202.8 billion towards reconstructing the 110-kilometre Enugu-Onitsha Expressway.
In 2025, the RUTI scheme reached 50% completion after securing approval for an additional NGN23 billion tax credit aimed at expanding fibre and telecoms infrastructure in underserved communities, a model the company argues supports infrastructure development without requiring direct public expenditure.
The report also highlighted the company’s growing domestic economic footprint, with 62% of procurement spending directed to Nigerian suppliers in 2025.
This was up from 59.6% a year earlier. MTN said the policy aligns with the Federal Government’s local-content objectives and supports sectors including civil construction, logistics, software services and power infrastructure.
The company’s operational footprint expanded to 2,087 active base stations nationwide, while active mobile subscribers stood at 85.4 million by the third quarter of 2025. Active data users rose to 51.1 million, supported by smartphone penetration of 65.1%.
During the year, MTN Nigeria renewed its 800MHz spectrum licence for another ten years to December 2034 and secured regulatory approval to lease additional spectrum from T2 Mobile, formerly 9Mobile, across 17 states and the Federal Capital Territory.
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