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Telecom Operators as Socially Responsible Organizations

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The impact of telecommunications operators’ business in the country goes beyond service delivery and expansion of telecommunications facilities to giving back to their immediate communities where they are operating. Also referred to as corporate social responsibility (CSR), telecommunications operators have over the past eight years of liberalization of the sector contributed in no small measure in uplifting individuals, communities as well as supporting some government initiatives aside their core business of providing services to Nigerians.
There have been increased demands from employees, customers and government bodies for businesses to be more open about their activities and that they reach and maintain acceptable standards in their business practice.  For employers, CSR is now seen as an important way to increase competitive advantage, protect and raise brand awareness and build trust with customers and employees.
It is a form of corporate self-regulation integrated into a business model. Ideally, CSR policy would function as a built-in, self-regulating mechanism whereby business would monitor and ensure its adherence to law, ethical standards, and international norms. Business would embrace responsibility for the impact of their activities on the environment, consumers, employees, communities, stakeholders and all other members of the public sphere. Furthermore, business would proactively promote the public interest by encouraging community growth and development, and voluntarily eliminating practices that harm the public sphere, regardless of legality. Essentially, CSR is the deliberate inclusion of public interest into corporate decision-making, and the honoring of a triple bottom line of People, Planet, and Profit.
The practice of CSR is subject to much debate and criticism. Proponents argue that there is a strong business case for CSR, in that corporations benefit in multiple ways by operating with a perspective broader and longer than their own immediate, short-term profits. Critics argue that CSR distracts from the fundamental economic role of businesses; others argue that it is nothing more than superficial window-dressing; others argue that it is an attempt to pre-empt the role of government as a watchdog over powerful multinational corporations.
In this regard virtually all telecommunications operators be they Global System for Mobile communications (GSM) or Code Division Multiple Access (CDMA) operators have executed or are executing one CSR initiative or the other depending on their ability to do so.
Nigeria CommunicationsWeek investigations have revealed that MTN Nigeria has a broad approach in its corporate social responsibility initiative, expanding over different sphere of human endeavour.
The telecommunications giant having realized the importance of supporting groups and individuals making its business grow in the country established a foundation in 2004 four years after it launched service to focus corporate social responsibility initiative geared towards reducing poverty and foster sustainable development in Nigeria.
The focus of the foundation is to give back to society and impact the quality of lives in the communities where they operate in a meaningful and sustainable fashion.
For MTN, corporate social responsibility is about making a practical, positive impact on the lives of Nigerians. It affords the company the opportunity of understanding clearly the issues that concern the society and to intervene in the most critical areas.
In less than four years, MTNF has launched over 100 projects which are executed in collaboration with 26 partners in 107 sites across 28 of the 36 states in Nigeria. The projects are delivering tangible value to a growing number of beneficiaries where the company operates.  At the last count, MTNF’s projects were estimated to have touched and helped uplift the lives of over 1,000,000 people.
The SchoolsConnect project is implemented in collaboration with SchoolNet, a local NGO focused on ICT in education. This award-winning project has delivered digital laboratories that serve over 85,000 students and 3,800 teachers in more than 49 secondary schools in poor inner-city and rural communities across Nigeria.
Working with NetLibrary Nigeria, another NGO, MTNF has linked two top Nigerian universities – with one more on the way – to the world’s largest collection of digital resources from over 5,500 libraries and 300 publishers.  A typical online research library is equipped with 125 networked computers, servers, printers, photocopiers, alternative power supply, internet connectivity and a two-year subscription to electronic resources through NetLibrary’s network.  Based on the experience of the local environment and the need for sustainability, detailed written rules are pre-agreed and enforced with the institutions regarding the maintenance of the equipment and upkeep of the library premises.
MTNF is also partnering with UNICEF Child Friendly School Initiative (CSFI) to improve the quality of basic education.  In the first phase, the project has rehabilitated three schools in three states (Bauchi, Lagos and Delta) – providing water and sanitation, as well as text-books and writing and teaching materials to ensure a decent and conducive learning environment for young primary school children.
The MTNF- Partnership Against Aids in the Community (PAAC) is a private sector led initiative which adopts a multi-faceted approach in addressing the HIV/AIDS pandemic.  The project aims to raise awareness and educate approximately 30 million people through mass media and individual contact.  It also aims to provide counseling and testing to over 6,000 people, provide mother-to-child prevention to 600 women and provide capacity building for health care providers. In addition, two out of a projected six Voluntary Counseling Centres have been commissioned and 12 HIV/AIDS self-instruction screens have been installed in strategic locations across the country. The self-instruction screens provide information in English and major Nigerian languages. We believe that they are the first of their kind in Africa.
Through these and other projects, MTNF has acted as a catalyst for change in Nigeria’s evolving social and economic development landscape.  Elements of the MTNF model are now being studied and replicated by a growing number of corporate organizations in and outside the country.
Another telecommunications company Zain Nigeria, recently commissioned several projects worth $1,000,000.00 (one million USD) in University of Ibadan as part of its Corporate Social Responsibility programmes and its brand philosophy of empowering Nigerians to enjoy a wonderful world.
The commissioned projects including a Solar Energy Centre, renovation of Mellanby Hall and construction of a Basketball Court in the Hall, and construction of Car Parks, convenience and offices on Oduduwa Road, are designed to help improve the lives and health of the University community.
Speaking at the ceremony, Gamaliel Onosode, chairman of Zain Nigeria, said the projects was intended for improvement of infrastructure in the nation’s oldest University as part of the company’s Corporate Social Responsibility programme.
The solar energy centre or Solar Module hub houses a series of photovoltaic panels which are capable of transforming solar radiation directly into electricity. The centre is capable of generating about 4.8 kilowatt-hour of electricity which will supply power the lighting system in a section of the campus including the University gate and Oduduwa Road.
The Gymnasium which is located at the University’s Sports centre is equipped with a vast array of modern exercise and fitness equipment including treadmill, free weight, trampohness, weight benches, walker, and electronic exercise bikes amongst other equipment. Also, the fitness facility house evaluation room where exercise pre-test such as resting and exercise ECG are conducted on those who intend to use the centre, particularly, the elderly, to determine their fitness level/ state of health and the type of exercise their body and heart condition can cope with before they are allowed to use the equipment.
University of Ibadan also emerged overall winner of this year’s edition of the Zain Africa Challenge.
For Globacom, affinity with the society is second nature. It has chosen sport as major focus of its corporate social responsibility initiative as the company wholesomely sponsors the Nigerian league, Super four league and Confederation of African Football Awards.
More so, Globacom partners with Niger Delta Development Commission (NDDC) towards the eradication of poverty in the region. The programme, named Self Employment Business Support provides employment opportunities for youths in the region. The initiative is to empower Nigerians and help them become self reliant.
Visafone on its part is not left out as it flagged off its corporate social responsibility (CSR) initiative early this year with the presentation of some helmets and reflected jackets to some Okada riders. Visafone presented over 200 protective helmets and reflective jackets to Okada riders drawn from Victoria Island – Law school and Eko Hotel Roundabout units.
Working in conjunction with Arrive Alive, an NGO committed to ensuring the safety of motorists and road users across Nigeria, the Visafone official said it launched the initiative as a means of contributing to the safety of road users as well as cushioning the traumatic head injuries suffered by okada drivers who usually drive without helmets while also providing reflective jackets for night time operations.
Speaking at the event, Chike Nwaka, Zonal Commanding Officer, Zone II Head Quarters of the FRSC who was represented by Assistant Corps Commander, M. L Abdullahi commended Visafone for the initiative which he called a “timely and worthwhile venture that will reduce fatalities on our roads and protect the lives of both okada riders and their passengers.”
According to the company, the Bar Beach event is a pilot scheme and will be replicated across the state and country in due course.
Other telecommunications operators such as Etisalat, Zoom Mobile, Starcomms and Multi-Links Telkom have executed some corporate social responsibility projects aside products designed to give telecommunications access to less privilege people in the society. All these have positioned telecommunications operators among organizations that are helping in changing life of Nigerians through corporate social responsibility initiative.

 


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Telcos in Nigeria, other Emerging Markets Squeezed by Diesel Crisis

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The blockade of the Strait of Hormuz caused by the US and Israel’s war with Iran is placing fresh pressure on emerging market telecom operators, many of which remain heavily reliant on diesel generators to keep their networks running.

Telcos in Nigeria, other Emerging Markets Squeezed by Diesel Crisis

According to developingtelecom, with around 20% of the world’s oil supply disrupted and crude prices climbing above US$120 per barrel for the first time since 2022, operators across Africa, the Middle East and Asia are being hit by soaring energy costs at a time when demand for connectivity continues to rise. Markets including Pakistan, the Philippines and parts of Sub-Saharan Africa are among the hardest hit due to their dependence on imported fuel and unreliable national electricity grids.

Industry analysts warn the crisis could accelerate the telecom sector’s shift towards renewable energy and alternative network back-up solutions such as satellite connectivity, as diesel becomes increasingly expensive and operationally unsustainable.

Emerging markets bear the brunt

Crude oil prices rose above US$120 per barrel at the end of April, their highest level since 2022.

Emerging markets have been hit hardest, particularly countries that have failed to diversify their energy supply chains.

The Philippines is currently facing a major crisis, with 98% of its oil imports sourced from the Middle East. Pakistan has also seen supplies of liquefied natural gas disrupted, making daily life increasingly difficult for households and businesses alike.

For the telecoms sector, it is unsurprisingly operators in emerging markets that are bearing the brunt of the energy shock.

Many rely heavily on diesel generators to power base stations and telecom towers, particularly in remote areas with little or no access to national electricity grids. As a result, the challenge of connecting underserved communities is becoming even steeper.

According to environmental certification organisation Gold Standard, developing countries host an estimated 350GW to 500GW of diesel generator capacity spread across 20 million to 30 million sites, in many cases exceeding the capacity of national grids themselves. Even before the latest conflict, diesel power was already costly, averaging around US$0.30 per kilowatt-hour and significantly more in remote regions where the unconnected often live.

Gold Standard estimates annual spending on generator fuel reaches between US$30 billion and US$50 billion.

Diesel dependence driving operational pressure

CrossBoundary Energy estimates that around 70% of Africa’s half a million telecom towers rely on diesel generators, accounting for between 30% and 60% of tower operating expenditure. Fuel costs for operators across parts of Africa have surged by 40% to 60% over the past two years, with the Strait of Hormuz disruption adding further pressure.

Nigeria has been highlighted as one of the markets facing the most acute energy challenges, with grid availability in some regions falling as low as 40% to 50%. In rural areas of the Democratic Republic of Congo, telecom infrastructure is almost entirely dependent on diesel due to the absence of national grid access.

Across Sub-Saharan Africa, between 60% and 80% of telecom towers experience daily grid outages lasting between eight and 12 hours.

The demand for energy is only expected to rise further as operators continue expanding 4G coverage and rolling out 5G networks across emerging markets.

Renewable energy gains momentum

According to MTN Consulting, renewable energy accounted for just 23% of global telecom energy consumption in 2024, up from 10% in 2019.

However, much of that progress has been driven by operators in Europe rather than developing regions.

Operators including Turkcell, Tele2, Telia, Deutsche Telekom, KPN, Swisscom, A1 Telekom Austria, Telefonica, Telecom Italia and Liberty Global were highlighted by MTN Consulting as benefiting from long-term “foresight” as competitors elsewhere face increasingly volatile energy costs.

Operators forced to rethink network resilience

Ismail Patel, senior analyst for Enterprise Technology and Services at GlobalData, said energy concerns are now becoming inseparable from telecom strategy in emerging markets.

“Energy policy is increasingly being integrated into telecoms policy,” Patel said.

“Diesel is used in markets where there are unreliable electricity grids or frequent loadshedding. Thus far, diesel has been a core part of the business model, not just as a back-up for powering towers. The whole ecosystem of diesel – which involves manually delivering fuel to towers and manpower – is also part of the model.”

Patel warned that rising diesel costs caused by geopolitical instability will ultimately push up the price of connectivity or squeeze already-thin operator margins in highly price-sensitive markets.

“Operators will be forced to re-evaluate the most optimal back-up power mechanisms for their networks, including clean energy upgrades,” he said.

“This includes solar panels, which are susceptible to theft but do not have the immediate resale value of diesel, which is even more prone to unauthorised misappropriation.”

He added that satellite connectivity could emerge as a medium-term alternative for network resilience, particularly as direct-to-device (D2D) satellite services mature.

“Within this context, satellite as a back-up coverage mechanism might feature in the medium term, with both US and Chinese LEO satellite operators in a prime position to offer back-up connectivity to devices in place of towers,” Patel said.

“As the digital divide decreases and more underserved communities become dependent on connectivity, it will become far less economical for operators and governments to tolerate outages.”

Rather than being driven primarily by sustainability goals, Patel argued the shift towards renewable and satellite-powered infrastructure may ultimately become an economic necessity.

“Operators will start to look at greener options and satellite not because they are green or necessarily offer better coverage, but because they are becoming more cost-effective compared to diesel,” he said.

Patel identified Pakistan, Bangladesh, much of Sub-Saharan Africa including Nigeria and South Africa, Lebanon, and rural regions of India, Indonesia and the Philippines as among the markets most exposed to the crisis.

 


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Nigeria gets AI-ready Lagos data centre

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Kasi Cloud Datacentres has launched an AI-ready hyperscale data centre in Lagos, marking a significant step in Nigeria’s digital infrastructure expansion and cloud localisation ambitions.

The company said the facility, known as LOS1, was developed on approximately four hectares in the Maiyegun area of Lekki, Lagos, adjacent to six subsea cable landing stations, including Equiano and 2Africa.

According to Kasi Cloud Datacentres, the campus is designed to scale to about 100MW of critical IT capacity once fully developed.

The company added that LOS1 has been engineered to support high-density artificial intelligence (AI) and accelerated computing workloads alongside enterprise cloud and connectivity platforms, while delivering sub-50ms latency for in-country services.

Kasi Cloud Datacentres said Nigerian enterprises currently spend an estimated $850 million annually on foreign cloud infrastructure, resulting in capital outflows and data being hosted under foreign legal jurisdictions.

The company said LOS1 provides what it describes as Nigeria’s first institutional-grade, AI-ready alternative built locally and aligned with the country’s National Cloud Policy 2025, which requires sensitive government and financial data to be hosted domestically.

Johnson Agogbua, founder and CEO of Kasi Cloud Datacentres, said: “For too long, Africa’s data has powered someone else’s economy.

“Today, that changes. This flag-off marks the transition from development into commissioning and operational readiness as we deliver world-class sovereign cloud and AI infrastructure, built in Lagos, for Africa’s digital future.”

Aminu Umar-Sadiq, managing director and CEO of the Nigerian Sovereign Investment Authority (NSIA), a foundational investor in Kasi Cloud Datacentres, views digital infrastructure as a key driver of Nigeria’s long-term economic transformation.

NSIA said in its 2025 annual report that Kasi Cloud Datacentres is helping to advance Nigeria’s digital infrastructure as an indigenous hyperscale data centre platform.

Umar-Sadiq added: “We target high-impact projects that transform critical sectors of economic growth, including initiatives like Kasi Data Centre.

“We expect that the transformative impact of this infrastructure on the domestic tech space will reposition Nigeria. The board and management of the Authority are proud to be associated with this development.”

Mark Adams, Co-Founder of Kasi Cloud Datacentres, said: “Africa represents one of the most compelling long-term digital infrastructure growth markets globally.

“As global cloud, AI and content platforms continue expanding into emerging markets, Nigeria — and Lagos specifically — is uniquely positioned to become the strategic digital gateway for the continent. Kasi LOS1 is the infrastructure that makes that possible.”

 


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ipNX Seeks Coordinated Action on Fibre Deployment @ National Dig-Once Forum

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ipNX has called for stronger policy enforcement across government and industry to address the persistent challenges affecting fibre infrastructure deployment, following key discussions at the 8th Policy Implementation Assisted Forum (PIAFO) National Dig-Once Event held in Lagos on 16th April, 2026 at the Radisson Blu, Ikeja.

The forum, themed “Accelerating Nigeria’s Digital Backbone: Dig-Once Policy, Project BRIDGE and Strategies for Effective Fibre Deployment,” brought together industry stakeholders to address inefficiencies in broadband rollout and the growing rate of network disruptions across the country.

In his keynote address on the day, President of the Association of Telecommunication Companies of Nigeria (ATCON), Tony Emoekpere, reinforced the need for improved execution of existing policies.

“We have strong policies in place, but execution remains our biggest challenge. The dig-once framework presents a clear opportunity to reduce inefficiencies, minimise service disruptions, and optimise infrastructure investment across the sector,” he said.

Speaking at the forum, Dr Olusola Teniola, Director, Strategic Business Initiatives, ipNX, emphasized the importance of aligning infrastructure development with Nigeria’s digital ambitions.

“The future of Nigeria’s digital economy depends on how efficiently we deploy and protect our fibre infrastructure. A coordinated dig-once approach is not just a cost-saving mechanism; it is a strategic imperative that ensures resilience, scalability, and sustainability of our networks.

At ipNX, we believe that collaboration between public and private stakeholders is critical to unlocking the full value of broadband connectivity across the country” he said.

A major highlight of the discussions was the revelation that road construction accounts for approximately 60 per cent of telecom network outages in Nigeria, underscoring the urgent need for a coordinated “dig-once” approach. The policy advocates the installation of fibre ducts during road construction or rehabilitation, enabling multiple operators to deploy infrastructure without repeated excavation.

On the first panel session, “Who Digs, Who Deploys, Who Protects: Developing the Ultimate Framework for Aligning Roles in Sustainable Fibre Expansion” Deputy Director, Strategic Business Initiatives, ipNX, Segun Okuneye, highlighted the shared responsibility required to safeguard critical telecom infrastructure.

“Protecting fibre infrastructure must be a collective effort involving government, operators, and local communities. While regulatory frameworks such as the Critical National Information Infrastructure designation are steps in the right direction, enforcement and awareness remain key to reducing the frequency of fibre cuts and ensuring service continuity for millions of Nigerians,” he noted.

Stakeholders at the forum collectively identified several critical issues and recommendations for improving fibre deployment in Nigeria, including, the adoption of shared infrastructure models to reduce duplication and unnecessary road excavation and leveraging emerging technologies, including real-time fibre monitoring systems, to improve fault detection and response times.

The discussions also highlighted the gap between Nigeria’s existing broadband capacity and actual utilisation, with significant infrastructure still under-leveraged due to distribution and access challenges.

ipNX reaffirmed its commitment to supporting initiatives that enhance connectivity, drive digital inclusion, and enable sustainable infrastructure development. As a pioneer in Nigeria’s broadband FTTH ecosystem, the company continues to advocate for policies and partnerships that will strengthen the nation’s digital backbone and unlock new opportunities across sectors.


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