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Telcos Say 30m Lines not Properly Linked to NINs

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Gbenga Adebayo, chairman, Association of Licensed Telecom Operators of Nigeria (ALTON), has disclosed that over 30 million lines have not been properly linked to a National Identification Number (NIN).

Telcos Say 30m Lines not Properly Linked to NINs

Gbenga Adebayo, chairman. ALTON

These lines are mainly in car trackers, MiFi units, WiFi devices, and Point of Sale (PoS) machines. He said this during a recent interview with News Central on the back of recent chaos caused by the unblocking of lines not connected to their NINs.

“The numbers are staggering,” Adebayo, the president of the umbrella body of telcos, said. “We are looking at potentially over 30 million SIM cards, including those in various digital devices, that have not been properly linked to the NIN. Many of these SIMS are in car trackers, POS machines, MiFis, WiFis, and many other devices that use SIMs to operate.”

Over the weekend, telcos began barring phone lines not linked with NINs days before the Nigerian Communications Commission (NCC)’s July 31, 2024 deadline.

Since February 2024, telcos have implemented a phased disconnection of lines in compliance with an NCC directive. At the end of 2023, the regulator asked telcos to disconnect lines that had not been successfully linked with an NIN across three phases, ending July 31, 2024.

About 50 million lines have been impacted by earlier rounds of disconnections. Nigeria has 219.01 million connected lines as of March 2024.

Some subscribers affected by this round of disconnections claimed that their SIMs and NIN had been linked. According to Adebayo, these subscribers were disconnected because of discrepancies in records between telecom operators and the National Identity Management Commission (NIMC).

“There are instances where individuals provided their NINs, but the information did not match our records,” Adebayo noted.

“These discrepancies must be resolved at service centers to ensure proper verification.”

While the timing of the disconnections coincided with nationwide protests, Adebayo emphasised that there was no link as the action had begun long before the protests.

“Unfortunately, the disconnection coincided with the planned protests, but it had nothing to do with stifling communication,” he said. “We are guided by our social contract with subscribers and provide services on a non-discriminatory basis.”

The ALTON boss further highlighted the role of accurate data in building a reliable national database. He stressed the importance of individuals providing truthful and consistent information during registration to avoid future complications.

“To have a reliable and equipped national database, all of us must contribute accurate information,” Adebayo urged. “This database can only be as reliable as the information provided by the public.”

Public outcry over the implementation of the last phase of disconnection eventually made the NCC extend its deadline to a yet-to-be-set date.

“The consumer is our priority, therefore, considering the challenges the blockages have caused, the commission has directed all operators to reactivate all lines that were disconnected over the weekend… Reactivated consumers are to note that this is for a limited period to allow them to properly link their NIN to their SIM,” the commission said.

Credit: Businessday

 

 


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New Investment Fund Targets Acceleration of Emerging Technology in Nigeria

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The International Rescue Committee (IRC) has announced the formation of Airbel Ventures, a new humanitarian impact investing fund aimed at accelerating the introduction and scaling of breakthrough technologies in crisis-affected communities.

The fund will invest in companies whose ideas have the potential to change humanitarian response, including digital infrastructure for frontline health systems and climate-resilient agriculture.

The launch of Airbel Ventures follows a period of rapid innovation at the IRC, despite the humanitarian sector facing record funding cuts.

In the past year, the IRC’s Airbel Impact Lab has advanced more than twenty Artificial Intelligence (AI) and technology initiatives—from anticipatory action tools powered by climate and vulnerability data, to frontline service delivery using safe, orchestrated AI systems, to breakthrough diagnostic tools for emerging diseases.

Airbel Ventures’ first impact investment is in Signalytic, a company delivering solar-powered computing devices that ensure reliable electricity and connectivity for remote health facilities.

Following the investment, the IRC will pilot Signalytic’s technology with its Nigeria Health team, demonstrating the viability of next-generation digital infrastructure in humanitarian settings.

“We know breakthrough solutions already exist—what’s missing is the path to scale in humanitarian contexts,” said Dr. Jeannie Annan, Senior Vice President for Research & Innovation at the IRC and head of the Airbel Impact Lab.

 


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MTN Nigeria Suffers 9,218 Fibre Cuts in 2025 as Vandalism, Theft Cripple Network

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MTN Nigeria, the country’s largest telecommunications operator, recorded a historic surge in network disruptions in 2025, suffering 9,218 fibre cuts as of December 31, alongside 211 base station sites affected by theft and vandalism, incidents that disrupted mobile and data services relied upon daily by millions of Nigerians.

MTN Nigeria Suffers 9,218 Fibre Cuts in 2025 as Vandalism, Theft Cripple Network

The data was revealed by Dr Karl Toriola, chief executive officer/managing director, MTN Nigeria via a social media post titled ‘MTN Nigeria 2025 Wrapped’.

The scale of the damage highlights the growing vulnerability of Nigeria’s telecommunications infrastructure, which has come under increasing pressure from road construction activities, cable theft and deliberate acts of vandalism.

MTN said 5,478 fibre cuts occurred within just the first seven months of 2025, with 760 incidents recorded in July alone, underscoring the intensity of the challenge.

Some of the incidents had wide-ranging consequences, knocking out connectivity across multiple states simultaneously and affecting voice calls, data services, digital payments and enterprise operations.

The company described the situation as a national infrastructure problem, rather than an isolated corporate issue, given the economy’s deep dependence on mobile networks.

“These gaps were shaped by real operational challenges such as fibre cuts, theft, and vandalism. Their impact is felt directly by customers and reflected in what they tell us,” Toriola,

The disruptions were reflected in customer feedback volumes, as MTN handled an unprecedented number of complaints during the year. The operator said it resolved 1,624,263 customer complaints in 2025, spanning call centres, social media platforms, emails and physical service centres nationwide.

Despite the setbacks, MTN pointed to signs of operational resilience. The company retained its ranking as Nigeria’s best network by Ookla, returned to profitability after a challenging period, declared an interim dividend, and expanded its subscriber base to over 85 million users by September 2025.

The figures show that while Nigeria’s telecom operators continue to invest heavily in network expansion and customer service, infrastructure sabotage remains a major drag on service quality and operating costs.

MTN acknowledged that performance improvements remain a work in progress. “We are not where we want to be yet. We see you. We hear you. We exist because of you. And we will get better,” Toriola said.

As the company enters its 25th year of operations in Nigeria, Toriola said MTN is doubling down on customer-centricity, treating every piece of feedback as a guide for improvement, while also stepping up engagement with government agencies.

The CEO renewed calls for stronger regulatory and legal protections for telecommunications infrastructure, urging policymakers to classify fibre cables, base stations and other critical assets as national infrastructure and criminalise vandalism to deter repeat attacks.


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NCC Licences Six New ISPs to Challenge Telcos, Satellite Giants

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Nigerian Communications Commission (NCC) has granted operating licences to six new Internet Service Providers (ISPs), effective January 1, 2026, raising the total number of authorised ISPs in the country to 231 from 225 recorded in December 2025.

NCC Licences Six New ISPs to Challenge Telcos, Satellite Giants

NCC

The newly licensed firms are Intellvision Technologies Limited, Granet Technologies Limited, Fiber Sonic Limited, Dasol Solution Services Ltd, Boost ISP Limited, and Amazon Kuiper Nigeria Limited.

Five of these companies are headquartered in Lagos, while Granet Technologies Limited operates from Owerri in Imo State, highlighting the persistent concentration of broadband infrastructure in major commercial hubs like Lagos, Abuja, and Port Harcourt.

This development intensifies competition in Nigeria’s broadband market, which faces pressure from dominant mobile network operators such as MTN and Airtel, alongside rapid expansion by satellite providers like Starlink.

Traditional ISPs continue to grapple with shrinking customer bases, aggressive data pricing from telcos, and satellite disruptions, even as NCC data from Q2 2025 showed Spectranet, Starlink, and FibreOne controlling about 65 per cent of the 313,713 active ISP subscribers.

The inclusion of Amazon Kuiper Nigeria Limited marks a significant entry of global satellite broadband competition, building on Nigeria’s recent approvals for other low Earth orbit providers to enhance connectivity in underserved areas.

Industry analysts view the licences as a strategic push to improve internet quality amid rising demand for digital services, though geographic clustering underscores ongoing infrastructure challenges outside urban centres.

NCC’s move aligns with broader efforts to foster a competitive telecoms sector critical to Nigeria’s digital economy ambitions.


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