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Telecom Subscribers’ Expectations in 2010

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Telecommunications industry in the country coming from the tortuous 2009 occasioned by global economic meltdown and Central Bank of Nigeria reform in the banking which have affected both operators and subscribers adversely resulting in reduction of Average Revenue Per User (ARPU) as well as expansion plans is looking forward to bounce back to growth path this 2010.
Operators and subscriber have entered 2010 with high hopes of a turn around experience in every sphere of telecommunications service delivery. These hopes are based on the facts that the economic meltdown which has started showing signs of recovery in America and Europe will reflect on Nigeria going by the fact that major telecom equipment vendors that supplies the country’s operators are based in America and Europe which will metamorphose into availability of credit facilities for operators to embark on network expansion projects among others.
More so, it is the expectation of both operators and subscribers that the ongoing reform in the banking sector will be concluded soon and banks positioned to start lending money to businesses that will increase liquidity in the sector and thereby increase ARPU.
SIM Card Registration
Nigerian Communications Commission (NCC) has concluded all the necessary modalities for the smooth commencement of SIM card registration from March this year.
The SIM card registration an idea of Association Telecommunications Companies of Nigeria (Atcon) being implemented by NCC requires pre-pay SIM cards to have their ownership details registered with the network operators. The registration process which starts next March will last for six months. SIM cards that are not registered after then will be shut out of the mobile networks.
Lolia Emakpore, head of Consumers Affair at the Nigerian Communications Commission, said the SIM card registration is in line with complaints that the commission had gotten that mobile phones are used to aid crimes and that government instructed the commission to adopt a mode to help curb it.
She said that Nigeria does not have an effective database, which is why six months is enough to cover the six geo-political zones in the country and even get to the local government areas.
According to her, the process will require subscribers to produce their National Identity card. Biometrics will also be taken, to curb fraud, during the process of registration.
Broadband Penetration
The importance of broadband internet service to development of information and communications technology cannot be over emphasized. This has led to different initiatives by both private and government geared towards making broadband internet services affordable and available to Nigerians. Among such initiatives are the state accelerated broadband initiative (SABI) project embarked upon by NCC and the laying of undersea submarine cable, Glo 1 to Nigeria from Europe by Globacom.
This year, many Nigerians are going to witness the availability of broadband services in their homes and offices expected to spring up small businesses. This projections are based on the fact that, the partnership entered into between NCC and Information Communication Technology company, ipNX and other companies to drive the state accelerated broadband initiative (SABI) project which began last year in the ancient city of Kano state will be extended to more towns and cities this year.
The project initiated by the Nigerian communication commission (NCC) contains retail product like the iwireless broadband which is a reliable, high speed wireless broadband solution designed to offer residential and small business subscribers the ability to browse, talk and fax documents all at the same time.
The 9,800 km long Glo1 submarine cable that will carry internet traffic between Nigeria and the rest of the world landed in Lagos last year.
The cable which is of the 32 STM 64 type has virtual infinite capacity and therefore offers sufficient capacity for traffic for the Globacom’s mobile, fixed, and internet telecommunication services. This service complemented by the launch of Glo fixed line service as well as the national fibre optic project is expected to be available to Nigerians this 2010.
MainOne another undersea cable initiative pioneered by MainStreet Technologies is expected to berth in Lagos by December this year.
More so, the renew bid to license 2.3 Ghz spectrum band will be concluded this year and operators that will emerge winners are expected to roll out service on this spectrum which is also NCC’s effort to make broadband affordable and available to Nigerians no matter where they may live.
Mobile Number Portability
One major challenge in the country’s telecommunications space especially in the voice service has been poor quality of service. This issue has generated a lot argument among industry stakeholders, while operators are blaming absence of infrastructure such as power supply, subscribers and the regulatory authorities are accusing operators of congesting their networks.
In all of these NCC decided that it will implement Number Portability expected to address the problem of poor quality of service. However, this is expected to be implemented this year.
The Commission however said Number Portability is one of the important tools it has at its disposal to foster open competition, stimulate improvements in Quality of Service and expand coverage in the Nigerian Telecommunications Market.
For the NCC, number portability must be implemented by all operators in Nigeria including fixed exchange operators, VoIP, Next Generation Networks Operators and Mobile Operators. This is even as transit of Interconnection Operators will also implement the service as it relates to direct routing of calls to the proper serving or terminating network as calls traverse their network avoiding unnecessary routing of calls.
It is also expected that NCC would consider including the porting of Toll Free/Free phone as well as Premium Rate Numbers, as it seeks inputs from the industry stakeholders on its implementation and timing.
Mobile Number Portability when implemented, allows mobile customers to port their telephone numbers between mobile operators, first while Fixed and Interconnect Operators will implement within their networks the ability to perform direct routing of calls originating in or transiting through their networks to the proper terminating mobile network.

Mobile number portability (MNP) enables mobile telephone users to retain their mobile telephone numbers when changing from one mobile network operator to another.
MNP is implemented in different ways across the globe. The international and European standard is for a customer wishing to port his/her number to contact the new provider (Recipient) who will then arrange necessary process with the old provider (Donor). This is also known as ‘Recipient-Led’ porting. The UK is the only country to not implement a Recipient-Led system, where a customer wishing to port his/her number is required to contact the donor to obtain a Porting Authorisation Code (PAC) which he/she then has to give to the Recipient. Once having received the PAC the Recipient continues the port process by contacting the Donor. This form of porting is also known as ‘Donor-Led’ and has been criticised by some industry analysts as being inefficient. It has also been observed that it may act as a customer deterrent as well as allowing the Donor an opportunity of ‘winning-back’ the customer. This might lead to distortion of competition, especially in the markets with new entrants that are yet to achieve scalability of operation.
Reduction in Tariff
Nigerian Communications Commission in an apparent move to reduce call tariff paid by telecommunications subscribers in the country, on December 21, 2009 released a new interconnect rate.
Interconnect rate is the rate at which operators terminate calls to one another’s network.
Interconnection is critical to the proper functioning of a competitive communications market. This is recognized in the Nigerian Communications Act 2003, which requires network facilities providers and network service providers to provide other licensees with interconnection on request at any technically feasible location.
The last regime of interconnection rate regulation was implemented through the
Commission’s Interconnection Rate Determination issued on 21 June 2006. Since then, the Nigerian communications market has seen further market entry by new operators, the introduction of a Unified Access Service Licence (UASL) regime, and tremendous growth in both subscriber numbers as well as call and data volumes.
In the current determination the interconnection rate for mobile (voice) termination provided by new entrants in Nigeria irrespective of the originating network is now N10.12 which took effect from December 31, 2009; N9.48 from 31.12.2010; N8.84 from 31.12.2011; and N8.20 from the 31.12.2012. The interconnection rate for mobile (voice) termination provided by other operators in Nigeria irrespective of the originating network is now N8.20 from December 31, 2009.
The interconnection rate for fixed (voice) termination in Nigeria irrespective of the originating network shall be: N10.12 from December 31, 2009; N9.48 from December 31, 2010; N8.84 from 31.12.2011; and N8.20 from the 31.12.2012.
NCC also put the interconnection rate for SMS termination provided by new entrants in Nigeria irrespective of the originating network as follows: N1.94 from December 31, 2009; N1.63 from December 31, 2010; N1.32 from December 31, 2011 and N.1.02 from the 31.12.2012.
The interconnection rate for SMS termination provided by other operators in Nigeria irrespective of the originating network which took effect from the 31st of December 2009 is now N1.02.
The implications of the reduction in the interconnect rate means that both voice calls and short message service have been reduced and will continue to drive down each year according to the determined rate as published by the commission.

 

 


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Airtel Nigeria Commits to Upgrade of its Network Infrastructure for Improved Quality of Service

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Airtel Nigeria has unveiled a robust update on a range of network, infrastructure and technology advancements that position the company at the forefront of quality of service leadership in Nigeria’s telecommunications industry.

Announced at its first media roundtable of 2026, the updates reflect sustained investments made over the past 12 to 24 months and signal an accelerated push to stay ahead of surging data demand in a rapidly digitising economy.

Speaking to senior editors and industry correspondents, Airtel Nigeria Chief Executive Officer, Dinesh Balsingh, said the company’s strategy is anchored on deliberate scale, depth and resilience.

“Over the last two years, we have invested with discipline and clarity to strengthen our network nationwide. Those investments are now translating into measurable improvements in performance, customer experience and reach, including in underserved and hard to reach communities,” he said. “In 2026, we are accelerating these upgrades because Nigeria’s data appetite is growing, and leadership in this industry will belong to those who plan ahead.”

At the core of Airtel Nigeria’s quality of service drive is the rapid expansion of its network footprint. Since December 2023, the company has increased the number of network sites by 15.5%, adding 2,242 new sites and bringing its total to nearly 16,711 nationwide. Further deployments are planned in 2026 to strengthen coverage, capacity and resilience across urban and rural locations.

Network capacity upgrades have also reached significant scale. In 2025, Airtel completed capacity enhancements on 30% of its sites, covering over 5032 sites nationwide.

Today, 99% of Airtel Nigeria’s sites deliver high-speed 4G mobile broadband, establishing the operator as a full nationwide 4G network. This year, capacity upgrades are being extended to more sites to sustain performance as data usage continues to rise.

According to Harmanpreet Singh Dhillon, Chief Technology Officer, spectrum depth and optimisation remain critical to network quality. “We have increased our 4G spectrum by 10MHz and we are actively optimising our holdings. These actions allow us to support higher data throughput, better speeds and more consistent service, especially in high-traffic areas,” he said.

Airtel Nigeria is also accelerating its 5G rollout. Over the last three months, the company has more than doubled the number of active 5G sites. The accelerated 5G upgrade happening now will connect the top 20 Nigerian cities to high-speed 5G networks, with a significant part of Airtel’s network in these cities becoming 5G-enabled in the coming year.

Beyond terrestrial infrastructure, Airtel is extending connectivity through space-based solutions. The company has established and signed partnerships with satellite providers OneWeb and Starlink, enabling enterprise-grade connectivity for businesses in remote locations, hard to reach areas and operational outposts. Recently, Airtel announced Nigeria’s first Direct-to-Cell partnership with Starlink, a breakthrough that will allow customers to remain connected while travelling through deep remote areas and enable small rural communities to access Airtel’s digital and fintech services.

The backbone supporting these services continues to expand. Airtel Nigeria has built an extensive fibre footprint across almost all states, developed through years of sustained deployment. Following the announcement to double capital expenditure last year, the company committed to expanding its fibre network by 25%, and intensive rollout activity is ongoing across cities and states. Airtel has also confirmed plans to extend its fibre footprint even further, both within major cities and between states.

A pivotal national milestone is also on the horizon. Nigeria currently relies on a single internet submarine cable landing and breakout point in Lagos. Airtel Nigeria has announced that it will launch a second internet breakout from the South of Nigeria, leveraging the 2Africa submarine cable. In partnership with 2Africa, Airtel will shortly begin carrying internet breakout traffic from Kwa Ibo in Akwa Ibom State.

“This will create a faster and alternative path for large parts of the North and South, improve resilience for the entire ecosystem. Airtel is proud to take the lead in making this happen,” Balsingh said.

Underpinning these advances is a robust IT and cloud backbone. Airtel Nigeria operates an enterprise-grade private cloud with thousands of virtual machines, managing massive storage and compute power across locations.

The infrastructure includes large GPU clusters, supporting AI-driven applications such as fraud detection, intelligent network self-healing and advanced customer analytics.

The company recently announced the upcoming launch of its hyperscaler-ready 38 megawatt data centre in Eko Atlantic. This is designed for Nigeria’s next phase of digital growth, powered by AI.

From a customer access perspective, Airtel Nigeria maintains one of the largest retail footprints in the country. Its products and services are available in over 200,000 outlets nationwide, supported by more than 4,000 exclusive shops across all local government areas and 250 flagship stores.

Balsing added that, “Quality of service today is about resilience, redundancy and intelligence, and that is what Airtel is delivering. From fibre to cloud to satellite-enabled connectivity, we are building a platform that allows Nigerian businesses to scale with confidence, regardless of location.”

He reaffirmed Airtel Nigeria’s long-term commitment to the country. “Our focus is consistent investment, disciplined execution and deep confidence in Nigeria’s future,” he said.

Aside from Singh Dhillon, other members of the Airtel Nigeria leadership on hand with subject matter expertise at the roundtable included Director, Airtel Business, Ogo Ofomata; Director, Marketing, Ismail Adeshina; Director, Information Technology, Kemi Ariyo; and Director, Corporate Communications and CSR, Femi Adeniran.


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MTN Guns for $2.76bn IHS Towers Buyout in African Telecom Power Grab

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MTN Group, the continent’s telecom behemoth, has plunged into advanced negotiations to acquire the outstanding 75 percent stake in IHS Towers for a staggering $2.76 billion, a seismic move that would hand Africa’s largest mobile operator full reins over one of the world’s premier independent tower companies and redefine infrastructure control across emerging markets.

MTN Guns for $2.76bn IHS Towers Buyout in African Telecom Power Grab

MTN

The proposed transaction, pegged to IHS’s latest New York Stock Exchange closing price where it trades alongside a Frankfurt listing, builds on MTN’s existing 25 percent holding forged in a landmark 2014 deal that saw the operator offload most tower assets to IHS in exchange for cash and long-term leases.

Sources close to the talks confirm discussions remain fluid with no binding agreement yet inked, and both sides caution that negotiations could shift or stall entirely—MTN has signalled readiness to pivot to alternative value-unlocking strategies for its stake if a full buyout eludes grasp.

Strategically, the power play catapults MTN toward vertical integration in a sector where operators increasingly crave direct grip on passive infrastructure to slash lease bills, streamline upgrades, and rocket-roll 4G/5G amid Africa’s insatiable data deluge.

IHS Towers, MTN’s anchor tenant across swathes of Africa with tens of thousands of masts from Nigeria’s 13,500 tenancies—renewed amid naira-dollar tussles—to South Africa and beyond the Middle East into Latin America, represents a golden infrastructure war chest primed for the operator’s 20-nation blitz.

The saga traces to 2014’s seismic sale that freed MTN capital for spectrum wars while birthing enduring lease pacts, now ripe for reversal as governance dust-ups over shareholder nominations and agendas underscore the buyout’s boardroom chess.

Market tremors rippled through IHS shares post-leak, underscoring the $2.76 billion tag’s gravity as MTN eyes cost efficiencies, network agility, and expansion muscle in oil-volatile economies where tower mastery spells survival.

Should the ink dry, MTN vaults to ownership of a colossus fuelling digital bridges from Lagos megacities to rural frontiers, slashing third-party dependence while supercharging investments in fibre-deep data dreams and 5G horizons.

Analysts buzz that the mega-deal heralds telecom consolidation waves, with operators reclaiming tower turf to fortify against rivals and unlock synergies in a landscape where infrastructure crowns kings.

Neither MTN nor IHS commented officially by press time, but the high-stakes huddle spotlights Africa’s telecom arena hurtling toward an era where owning the poles decides who dominates the digital skies.


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NCC, NSCDC Warn Construction Firms Against Damaging Fibre Optic Cables

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Nigerian Communications Commission (NCC) and the Nigeria Security and Civil Defence Corps (NSCDC) have issued a forceful warning to road construction companies, government contractors and civil engineering firms across the country, declaring that the era of unchecked fibre-optic cable damage during excavation works is over, with perpetrators now facing criminal prosecution.

NCC, NSCDC Warn Construction Firms Against Damaging Fibre Optic Cables

NCC, NSCDC

The two agencies, in a joint statement, highlighted the alarming surge in avoidable fibre cuts caused by negligence, poor planning or outright disregard for infrastructure protection protocols, stressing that such incidents severely disrupt Nigeria’s digital backbone and will attract the full weight of the law moving forward.

They described fibre optic cables as indispensable national assets that fuel the nation’s burgeoning digital economy, ensuring uninterrupted communication services, powering emergency response systems, linking businesses for commerce and trade, and enabling seamless government operations at all levels.

Any destruction of these cables, whether through careless excavation, lack of coordination with telecom operators or deliberate sabotage, directly endangers national security, undermines economic stability and compromises public safety, the organisations warned, painting a grim picture of the cascading effects of even brief network outages on hospitals, financial institutions and security agencies nationwide.

Under the Designation and Protection of Critical National Information Infrastructure (CNII) Order 2024, telecommunication fibre infrastructure has been officially classified as Critical National Information Infrastructure, making any damage from unauthorised digging, construction activities or failure to collaborate with relevant authorities a clear-cut criminal offence punishable under existing statutes.

Individuals, private construction companies and even government contractors found culpable will face immediate prosecution and stiff sanctions as stipulated in the Cybercrimes (Prohibition, Prevention, etc.) Act 2015, with the agencies vowing zero tolerance for what they termed economic sabotage disguised as construction mishaps.

“Future damage to fibre optic infrastructure caused by excavation, road construction or any civil engineering activity conducted without due consultation or collaboration with network operators and relevant regulators will attract strict legal consequences,” the NCC and NSCDC declared categorically, underscoring their resolve to safeguard this vital ecosystem through heightened enforcement.

To forestall further incidents, the agencies implored federal, state and local government bodies, road construction firms, utility service providers and private property developers to adopt proactive measures including thorough pre-construction verification of underground fibre routes using approved mapping tools, early collaboration with the NCC, telecom operators and NSCDC both before and during project execution, strict adherence to national guidelines on excavation procedures and right-of-way management, and prompt reporting of any accidental damage to facilitate swift repairs and minimise downtime.

They emphasised that these steps represent the bare minimum for compliance in an era where digital connectivity is non-negotiable for Nigeria’s progress.

Members of the public have also been enlisted in this protection drive, with calls to report suspected sabotage, vandalism or unintended damage to fibre optic installations at the nearest NSCDC office, via email to [email protected] or [email protected], or by dialling the toll-free line 622 for immediate action.

This collaborative approach, the agencies believe, will not only deter would-be offenders but also foster a culture of accountability among all stakeholders handling earth-moving equipment or infrastructure projects in a country racing towards full digital transformation.


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