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Telecom

Telecom Subscribers Spend N335.94Bn on Calls, SMS, Data in May

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Telecommunications consumers in the country spent some N335.94 billion in May, according to findings by Business A.M.

Telecom Subscribers Spend N335.94Bn on Calls, SMS, Data in May

In arriving at the figures, Business A.M, estimated that each active telephone line averagely spent N1, 747.26 ($4.50) during the month.

Similarly, total active telephone lines in the country increased to 192.27 million in May, rising by additional 1.46 million lines from April’s record of 190.81 million, according to the latest industry statistics obtained from the Nigerian Communications Commission (NCC).

As active subscriptions increased, so also did the Average Revenue per User (ARPU), which is a measure used primarily by consumer communications, digital media, and networking companies, as the total revenue divided by the number of subscribers.

The upward movement has been observed in two consecutive quarters as ARPU went up by 20 per cent to hit $4.25 in Q1, 2020 from $3.87 in Q4 of 2019; and sustained to settle at $4.50 in Q2, 2020.

This is in contrast to the conventional trend whereby rise in the number of active lines often distributes estimated revenue to total subscriptions and thus trigger contraction in ARPU.

Recall that industry observers had earlier projected increase in revenue for telecoms operators as lockdown and social distancing employed as preventive measures for COVID-19 have kept people at home and forced enterprises to divert operations and activities to the virtual space, resulting in more reliance on data and telephony in its entirety.

This has been supported by disclosure by Muahamed Rudman, chief executive officer of the Nigerian Internet Exchange Point (iXPN) who reported more than 10 per cent in internet traffic less than two weeks into lockdown in Nigeria.

As this development seems to ignite insinuations that operators are cashing in big on the development and that active telephone lines are rising, industry experts have been quick to call for a critical digestion of the figures.

Olusola Teniola, president, Association of Telecommunications Companies of Nigeria (ATCON), has cautioned that the figures must not be celebrated yet, hinting that the observed rise in revenue is claimed by just a few operators, leaving the majority of other telecoms players on the other side of the divide.

He noted that only the Mobile Network Operators (MNOs) consisting of MTN, Glo, Airtel and 9Mobile and just a few others have their operations immune to the pandemic.

He said there are many other ATCON members who provide enterprise solutions for companies that are now under locks, and thus losing money to the lull on a daily basis.

He said: “We have to note that obviously, the industry is not just made up of the MNOs alone, there are other players in the market that have had to demonstrate negative numbers

“Negative numbers in the sense that, during the lockdown, employees of enterprises and businesses have stayed at home naturally. So, there have been no services to these enterprises by our members. So we can say this contributed to the change in consumer behaviour in terms of internet usage.

“However, as these slightly uplifted the numbers, they do not compensate for the losses in voice and they do not compensate for the losses in the enterprise segment of the market,” Teniola explained.

This is further supported by data from the industry regulator, NCC, showing that of the current 192.27 million active lines, the MNOs or GSM operators have 190.48 million subscribers on their networks, representing 99.82 per cent market share.

Other players by technology are Voice over Internet Protocol (VoIP) players controlling 0.12 per cent market share; the fixed wireless and wired operators have 0.06 per cent while code division multiple access (CDMA) have completely lost relevance in the Nigerian telecoms market, with 0.0 per cent market share.

In the GSM segment of the market, MTN Nigeria is leading with 76.06 million active lines on its network, which translates to 39.61 per cent market share, followed by Globacom that has 52.06 million customers on its network to cover 27.12 per cent of the Nigerian market.

Similarly, Airtel Nigeria, which remains the closest competitor to Glo serves 51.5 million subscribers on its network, equivalent to 26.83 per cent share while Emerging Market Telecommunications Service (EMTS), operating as 9Mobile in the country, controls 6.37 per cent market share with its remaining 12.23 million subscriptions.

Meanwhile, Visafone, whose subscribers now run on MTN network but captured separately in the NCC data had 137,086 active subscriptions as at May, and this secured for it 0.07 per cent, the smallest market share.

Analysis of trends in telecoms market also shows a sustained uptick in the number of active lines which grew from 184.7 million in December 2019 to 186.02 million in January, 187.44 million in February and 189.28 million to seal the first quarter in March.

The figure moved up again in April by 0.81 one per cent as 1.53 million new subscriptions were recorded on the networks of operators, extending the growth in May by 0.77 per cent with 1.46 million new subscribers.

Similarly, teledensity which stood at 99.96 per cent in April inched up to surpass 100 marks at 100.72 per cent.

Telephone density or teledensity is the number of telephone connections for every hundred individuals living within an area and is calculated based on a population estimate of 190 million people in Nigeria.

The latest rise in teledensity, according to the ATCON president, Teniola, indicates that something is not right with network distribution patterns in Nigeria, noting that despite the rise in the figures, millions of Nigerians, particularly in rural areas still lack access to telecoms services.

He said: “If you look at the increase in subscriptions, you will see that existing customers are picking up other new lines in addition to the ones they have to ensure that they can enjoy many offers and partake in virtual meetings and so on since the COVID-19 lockdown.

“The teledensity is above 100 per cent and anything above 100 per cent suggests saturation of accounts, network coverage and usage. Basically, concentration of services is in the triangular cities of Lagos, Abuja and Port Harcourt. But we have to think about those who don’t have access to services at all.

“The narrative around the number suggests that there are a lot of people who have access and can afford cost of data but they are concentrated, particularly in those cities of the country where penetration of broadband is, predominantly Lagos which takes about 15 per cent of the country’s current 40 per cent broadband penetration by subscription, and not by individual,” he explained.

As he cited the issue of young Nigerians who cannot access education online because of lack of access and affordability, he said solving the problem will depend primarily on expanding the service to them.

“I think that what we need to do is to look at the Nigeria National Broadband Plan (2020-2025) and see those areas that we really need to plug in to get a diminutive unique subscriber number that reflects the GDP increase that we are expecting in the country,” Teniola concluded.


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Telecom

9mobile Nigeria Inks Agreement to Roam with MTN

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9mobile, Nigerian operator, has reportedly gained approval for roaming on the MTN Nigeria network in a deal that some commentators suggest could improve its position in the market and, more specifically, tempt back lost subscribers.

9mobile Nigeria Inks Agreement to Roam with MTN

After finally gaining regulatory approval from the Nigerian Communications Commission (NCC), 9mobile plans to launch national roaming services on the MTN network from this month.

Under the agreement, 9mobile subscribers will gain access to MTN’s infrastructure for calls, texts and data in areas where 9mobile’s coverage is weak or unavailable.

For 9mobile, the deal offers a cost-effective way to expand coverage without the heavy investment required for nationwide infrastructure.

According to ITWeb Africa, the decision comes nearly five years after initial discussions – much longer than expected due, the Techloy news service said, to regulatory bottlenecks, shifting market conditions, and unclear execution timelines.

It may, however, prove pivotal for 9mobile, whose market share has dwindled to 1.72% in April 2025, down from 6.6% in 2020 when the proposal was first submitted. Indeed, in 2015 the company once known as Etisalat Nigeria had over 23 million subscribers and a 15.7% market share.

Of course, there’s also something in this for MTN. In exchange for network access, MTN gains utilisation rights to 9mobile’s underused spectrum in the 900MHz, 1800MHz, and 2100MHz bands – key frequencies for expanding coverage and improving data capacity.

For MTN, which serves over 84 million subscribers, this additional spectrum could reduce congestion and improve service quality.

The company has also had financial difficulties in the Nigerian market due to the naira’s substantial depreciation; this deal could support better service provision at a reduced cost.

That said, MTN Nigeria’s results for the first quarter to March 31 2025 were apparently much improved, and the company recently announced a massive capital expenditure drive for 2025 of some NGN900 billion (US$568.5 million) as it seeks to significantly enhance network service quality in major cities like Lagos and Abuja and extend improvements to other areas.


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Banks, Telcos to Start Deducting USSD Charges from Airtime  Today

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Banks and telecom companies will begin deducting USSD banking charges directly from customers’ airtime instead of their bank accounts beginning from today, June 3.

Banks, Telcos to Start Deducting USSD Charges from Airtime  Today

USSD, otherwise Unstructured Supplementary Service Data, is a communications protocol used by GSM cellular telephones to interact with a mobile network operator’s computers.

First City Monument Bank (FCMB) announced this change in an e-mail message to customers, following a directive from the Nigerian Communications Commission (NCC).

Key details:

Each USSD session will cost ₦6.98 per 120 seconds, charged by your mobile network.

You will be asked to approve the charge before it’s deducted from your airtime.

If you prefer, you can use other banking channels like ATMs, mobile apps, or internet banking.

This change is part of a move to end the long-standing debt dispute between banks and telecoms over unpaid USSD fees.

As of late 2024, banks owed telecom companies ₦160 billion. For example, MTN was owed ₦42 billion by Nigerian banks.

By shifting USSD fees to customers’ airtime, the telcos aim to recover these debts and avoid future issues.

 

 

 

 

 

 

 

 

 

 

 

 

 

 


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IHS Nigeria Moves to Enhance G4S Secure Solutions Site Patrols and Increase Operational Efficiency with Patrol Vehicles

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L-r: Sylva Ifedigbo, Associate Director, Corporate Communications, IHS Nigeria, Dominic Ekesiobi, Electronic Systems Service Director, G4S Secure Solutions, Sadisu Jibrin, Director, Administration Operations, and Jubril Saba, Vice President, Operations, both from IHS Nigeria with Jonas Ahl, Managing Director, G4S Secure Solutions, Bukky Bademosi, Head of Sales, G4S Secure Solutions, and Bukola Konkwo, Associate Director, Operations Excellence, IHS Nigeria, at the commissioning of 65 response
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IHS Nigeria, a subsidiary of IHS Holding Limited and one of the largest independent owners, operators, and developers of shared telecommunications infrastructure in the world by tower count, has formally commissioned 65 Response, Patrol, and Escort (RPE) vehicles to G4S Secure Solutions Nigeria Limited, its long-standing security partner.

The commissioning ceremony which held in Ikeja GRA, Lagos, underscores IHS Nigeria’s commitment to operational excellence, safety, and strategic partnerships.

The fully equipped vehicles, customized with radio systems, public address systems, medical kits, ladders, and amber lights, are expected to significantly enhance G4S’s patrol capabilities and enable proactive risk mitigation across IHS Nigeria’s infrastructure footprint in the country.

Speaking at the event, Jubril Saba, Vice President, Operations at IHS Nigeria, remarked: “IHS Nigeria is delighted to formally hand over these Response, Patrol and Escort (RPE)  vehicles to our valued security partner, G4S Secure Solutions Nigeria Limited. As a company, we recognize that the success of our operations lies not only in our technology and infrastructure but also in the strength of the partnerships we build and sustain.

G4S has been an essential partner in protecting our sites, supporting our teams, and ensuring operational continuity across the country. This initiative is more than just a commissioning of vehicles; it is a reaffirmation of our commitment to the safety of our people and assets, our drive for operational excellence, and our belief in strong partnerships.

We understand that securing our infrastructure and communities is critical to sustaining high-quality services nationwide, and we are confident this fleet will enhance G4S’s capacity to support us.”

Also speaking at the event, Jonas Ahl, Managing Director of G4S Secure Solutions Nigeria Limited, expressed his appreciation for the partnership:

“We are proud to receive these 65 custom-built patrol vehicles from IHS Nigeria. Each unit is fully outfitted to meet the specific security needs of our operations, equipped with communication systems, emergency response tools, and visibility-enhancing features. These vehicles will not only improve our response times and field presence but also enable us to reduce risk and deter criminal activity more effectively.

I would like to thank the IHS team for their excellent collaboration throughout this project. We are proud to serve IHS and remain committed to protecting the assets that power connectivity across Nigeria.”

This strategic gesture reinforces IHS Nigeria’s position as a socially responsible and security-conscious industry leader, while highlighting the value of operational synergy with trusted partners like G4S.

The deployment of these vehicles marks another milestone in IHS’s mission to secure its infrastructure and deliver uninterrupted service to millions of users across the country.

 


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