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The dematerialized office: A Vision of the Internet of Senses in the 2030 Future Workplace by Ericsson

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The Ericsson IndustryLab report, The Dematerialized Office explores the white-collar employee perspective on a potential future reality where digital technology by 2030 could interact with our senses of sight, sound, taste, smell and touch.

The pandemic as a digital tipping point

Welcome to the future workplace. But what does that workplace look like?

We surveyed over 8,400 white collar workers who are early adopters of AR, VR or virtual assistants from 16 countries, representing around 133 million people, about their expectations of the future workspace. They anticipate:

  • A digital workstation that transforms with each task
  • A virtual cake from a colleague that you can even taste
  • Interactive digital meetings with people rather than being passively stuck behind a screen all day
  • But also, future business that takes place digitally, where you can visit virtual stores and warehouses

This year’s pandemic has changed the mindset of many companies and their employees. In our report we present a vision of the internet of senses in the 2030 workplace and explore the challenges and opportunities that this could present.

Key findings from the report

  1. Employees want an internet of senses for work

Imagine a fully immersive office experience, where all sensory experiences are digitally interactive. By 2030, the dematerialized office may be a reality. And for those working from home, the full-sense digital home office will also get a boost.

In fact, half of respondents want a digital workstation allowing full-sense presence at work from anywhere. Today, companies direct their funds into maintaining physical office space, but in the future, respondents hope this will be geared towards improving their home office environment.

  1. The pandemic has become a digital tipping point

The Covid-19 pandemic has changed the mindset of many companies and their employees. After months of working on their computers at home, constantly engaged in video meetings in their sometimes chaotic home environments, nearly 6 in 10 foresee a permanent increase in online meetings.

They are also realizing that while connectivity is more important than ever before, digital meetings need to evolve before they become as effective as the real thing. There is simply a need for tools that better support remote interaction

  1. The sustainable dematerialized office

Dematerialization of the office will be driven by efficiency gains and sales, but the environment is also expected to benefit. With virtual offices for example, there would be no need to commute, or for companies to keep physical office spaces running. As many as 77 percent indicate that an internet of senses for business use would make companies more sustainable.

  1. Virtual interaction with clients and colleagues

How about a team building trip to Pompeii? What if Vesuvius suddenly erupted and engulfed you in lava, there would be a lot to talk about around the virtual water cooler later.

Team building becomes more important when there are fewer physical meetings, but virtual interaction has other benefits for companies too. 50 percent are saying that digital temperature will be used to more immersively engage customers by 2030. Providing immersive full-sense sales environments, such as a virtual shopping mall or warehouse will enable customers to digitally try before they buy.

  1. A taste of the future

Not a fan of the food in the canteen? Respondents think internet of senses technology will also be used inside companies and could help with this. 73 percent of senior managers believe that food in the company canteen can be digitally enhanced to taste like anything by 2030, opening up for optimization of both cost and perceived quality.

  1. Security and privacy are key barriers

Privacy is increasingly set to become a critical challenge filled with paradoxes over the next decade. While many employees see the benefits of enhanced technology there is also a lot of fear.

As digital interaction moves beyond sound and vision to incorporate all our senses, and potentially also enables functionality such as thought control of devices, the avenues for fraud, manipulation and identity theft will grow exponentially.

While 66 percent think that by 2030, technology will enable them to sense when a colleague is upset, that also means their employer will know when they themselves are upset. The challenge will be in finding a balance that allows for fast adoption of digital technology in the workplace, while also respecting the integrity of employees.


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E-Business

Microsoft Server Hack Likely Solo Actor, Thousands at Risk

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A widespread cyberattack targeting Microsoft’s (MSFT.O) server software used by thousands of government agencies and businesses for internal document sharing was likely orchestrated by a single actor, a cybersecurity researcher said on Monday.

Microsoft Server Hack Likely Solo Actor, Thousands at Risk

Microsoft issued an alert on Saturday warning of “active attacks” on on-premise SharePoint servers.

The company clarified that SharePoint Online, part of the Microsoft 365 cloud suite, was not affected by the exploit, which is considered a “zero-day” vulnerability due to its previously undiscovered nature.

“Based on the consistency of the tradecraft seen across observed attacks, the campaign launched on Friday appears to be a single actor. However, it’s possible that this will quickly change,” Rafe Pilling, director of Threat Intelligence at Sophos, a British cybersecurity firm.

That tradecraft included the sending of the same digital payload to multiple targets, Pilling added.

Microsoft said it had “provided security updates and encourages customers to install them,” a company spokesperson said in an emailed statement.

It was not clear who was behind the ongoing hack. The FBI said on Sunday it was aware of the attacks and was working closely with its federal and private-sector partners, but offered no other details.

Britain’s National Cyber Security Centre did not immediately respond to a request for comment.

The Washington Post said unidentified actors in the past few days had exploited a flaw to launch an attack that targeted U.S. and international agencies and businesses.

According to data from Shodan, a search engine that helps to identify internet-linked equipment, over 8,000 servers online could theoretically have already been compromised by hackers.

Those servers include major industrial firms, banks, auditors, healthcare companies, and several U.S. state-level and international government entities.

“The SharePoint incident appears to have created a broad level of compromise across a range of servers globally,” said Daniel Card of British cybersecurity consultancy, PwnDefend.

“Taking an assumed breach approach is wise, and it’s also important to understand that just applying the patch isn’t all that is required here.”


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E-Business

Flaw in Microsoft SharePoint Sparks Global Cybersecurity Concern

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A Microsoft SharePoint server software flaw is causing widespread concern across the global cybersecurity landscape, exposing thousands of organisations to hackers exploiting a new vulnerability.

This critical vulnerability exposes government agencies, universities, and energy firms who are at risk of cyberattacks. The flaw, now being actively exploited by unidentified hackers, allows attackers to gain deep, remote access to on-premise SharePoint servers.

The U.S. Cybersecurity and Infrastructure Security Agency (CISA) has confirmed that the vulnerability can enable malicious actors to access internal files, change configurations, and even execute remote code, effectively giving them high-level control over compromised systems.

Microsoft has also acknowledged the breach and released a security patch aimed at stopping the ongoing attacks. The firm urged users to apply the patch immediately, saying it is working to roll out additional protections, according to a statement reported by Bloomberg.

Despite these efforts, cybersecurity researchers warn that systems may remain vulnerable if attackers have already infiltrated networks, stolen authentication keys, or implanted persistent backdoors before patches were applied.

The United States hosts the highest number of these vulnerable systems, followed by the Netherlands, the United Kingdom, and Canada.

The Washington Post reported that the breach has already impacted a range of institutions, including U.S. federal and state agencies, academic institutions, energy companies, and a telecommunications firm in Asia.

This latest incident adds to a growing list of cybersecurity challenges facing Microsoft. In March, the company revealed that Chinese state-backed hackers had targeted its cloud-based services to infiltrate both U.S. and international organisations.

Last year, the U.S. Cyber Safety Review Board sharply criticised Microsoft’s internal security culture as ‘inadequate’ after a separate breach compromised its Exchange Online mail systems and exposed communications of high-level officials.


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NIMC Enrolls 122m for NIN, Cuts Extortion by 40 Percent

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National Identity Management Commission (NIMC) has said that it has reduced incidents of extortion and unofficial charges in the identity enrolment process by over 40 per cent.

NIMC Enrolls 122m for NIN, Cuts Extortion by 40 Percent

Abisoye Coker-Odusote, director general of NIMC,

Abisoye Coker-Odusote, director general of NIMC, who disclosed this  at an event in Lagos at the weekend, attributed the drop to improved transparency in fee structure at the commission.

The CEO was represented by Lanre Yusuf, director, Information Technology and Identity Database, NINC.

The workshop, organised by the identity regulator in partnership with the Guild of Corporate Online Publishers, focused on repositioning Nigeria’s digital identity landscape and combating misinformation.

According to Coker-Odusote, the sharp reduction in illicit charges is a direct result of reforms introduced by NIMC to curb racketeering and unauthorised payments, which have for years plagued the national identity registration process..

“Enrolment for the National Identification Number remains free. We have standardised modification and authentication fees, and these are publicly disclosed. Our enforcement of a transparent fee structure has resulted in a 40 per cent drop in extortion and unofficial charges,” the regulator said.

She explained that prior to her assumption of office, complaints about exploitative fees at enrolment centres were widespread, fuelling public distrust in the system.

However, she noted that the commission had since prioritised transparency and stakeholder accountability, ensuring that Nigerians no longer have to pay above the legally mandated fees. “We are addressing deep-rooted issues that once undermined public confidence in the enrolment process,” she said.

The NIMC chief added that the commission had introduced digital tools to reduce human interference in the registration process.

These include the NINAuth mobile app, the Self-Service NIN Enrolment and Modification app, and Contactless Biometric Solutions, all designed to make the system more efficient, secure, and user-friendly.

Coker-Odusote also reiterated the commission’s commitment to inclusion, stressing that no Nigerian should be left behind in the country’s digital identity transformation.

According to her, over 7,167 front-end enrolment agents and partners have been revalidated and retrained to serve the public professionally, with strict monitoring mechanisms now in place.

In addition, NIMC has deployed grievance redress officers across all 36 states to handle complaints from Nigerians about enrolment centres and agents, with a 24/7 toll-free line available to report any misconduct.

The reforms are part of broader efforts by the Commission to build a unified, secure, and people-centred digital identity system that facilitates access to government services, financial inclusion, social protection, and national planning.

Coker-Odusote called on media partners to support the Commission in disseminating accurate information, countering misinformation, and raising awareness about the benefits of digital identity.

“We are asking our partners in the media to help us combat fake news and promote transparency in the identity ecosystem. We need to ensure every Nigerian understands their rights and knows that their identity is key to accessing opportunities and services,” she said.


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