Telecom
Things Subscribers Must Know about MNP

Mobile Number Portability is a new service offered by all mobile service providers that allows you to switch over to another service provider while retaining your existing mobile phone number.
This process is called porting.
Number portability continues to grow in popularity, creating more competitive markets and greater choice for subscribers.
Here are 15 things you need to understand how the service can better work for you:
1. MNP allows subscribers to migrate from one mobile service provider to another without changing their mobile phone number. It empowers subscribers to terminate their relationship with their current network service provider if they are dissatisfied with the quality of services provided.
2. The service is provided by all GSM mobile operators in Nigeria- MTN, Globacom, Etisalat, and Airtel- free of charge.
This, however, does not apply to Fixed Number Portability, FNP, or any other form of number or service portability.
3. All mobile phone users, no matter the type of your subscription or plan – pre‐paid/pay-as-you-go, post‐paid/contract, simple/single number or complex/multi number – can take advantage of the service. Individual numbers are ported separately as separate transactions using the same procedure as for a single number account except that the numbers may share the same porting request form.
4.Subscribers must visit the customer care office, retail shop or outlet of their chosen new service provider to request to port their number.
Porting cannot be done via telephone calls, text messages, online or other electronic means. Deferred or delayed porting is not permitted. Only real-time porting of numbers is allowed.
5.You must present valid identification documents- passport, driver’s license or an official identity card that has your picture on it- as for proof of identity.
A webcam is used to capture your image in the absence of proper identification documents.
6.Your new network needs to check for credit worthiness to ensure that the request to port a number or numbers is not malicious.
7. To port your number, you would be asked to complete a Port Request Form. You would then be asked to send a text message with the word “PORT” to a short code “3232”. Porting is completed within 48 hours.
8. A new SIM card is issued every time you port your number to a new service provider. Your old SIM card ceases to be useful once the porting process has been completed.
9. Subscribers to any network can port at any time and as many times as they like in a given year. However, porting to a third operator or back to your original operator is restricted within 90 days of a previous port.
You would need to follow the same procedure each time you decide to port your number or return to your previous service provider.
10. Information on the progress of your porting request is sent via SMS. You can change your mind at any time before you receive confirmation SMS is sent. Cancellation of porting request or porting process is not acceptable once you receive confirmation.
11. Service from the old service network operator may be lost within an hour of notification by SMS of completion of porting request.
12. Your call charges may change to reflect the tariffs of the new network operator.
13. Voicemail, SMS, MMS and ancillary services would need to be reset with the new service provider. Messages sent to you prior to porting may be lost.
14. Pre‐paid subscribers cannot take outstanding credits while switching to the new service providers.
15. Post‐paid subscribers must settle outstanding bills to their previous service provider, including any early termination fees, before the porting process can commence. A final bill for usage up to the time the number is ported would be sent to the new operator.
Telecom
4 Dead, 20 Others Injured as Fire Engulfs Cairo Data Centre

Four people have been killed, with over 20 injured after a fire at Cairo data centre disrupted telecom services nationwide.
A fire at a major Telecom Egypt facility in Cairo on Monday has left four workers dead and at least 22 others injured, plunging parts of the capital into a communications crisis.
According to Hossam Abdel Ghaffar, spokesperson for Egypt’s Health Ministry, most injuries were due to smoke inhalation.
The blaze, which broke out at a key data centre operated by Telecom Egypt, the country’s primary fixed-line and internet provider, was brought under control later that day.
However, it caused widespread disruptions, halting phone services, affecting internet connectivity, and even interfering with digital banking operations.
Internet monitoring group NetBlocks reported that national connectivity dropped to just 62% of normal levels following the incident.
Residents across Cairo struggled with poor network access, and banks—although already closed for the day—reported interruptions in ATM services and online transactions.
In a statement on Tuesday, Telecom Egypt mourned the loss of its employees and pledged support to their families.
Amr Talaat, Egypt’s minister of Communications and Information Technology, assured the public that service restoration was underway and expected to be completed within 24 hours.
To address the disruption, the Health Ministry released alternative emergency contact numbers across Egypt’s governorates, in case its primary ambulance hotline remained unreachable.
The state-run MENA news agency reported that the fire was prevented from engulfing the entire building and nearby rooftops, thanks to the efforts of emergency responders.
A preliminary investigation suggests the fire was likely triggered by an electrical short circuit, according to a security source cited by MENA.
As the nation works to restore full connectivity, the incident has raised fresh concerns about the vulnerability of critical infrastructure and the need for enhanced fire safety protocols in sensitive tech facilities.
Telecom
Globalcom Thrills Subscribers with 3 New Digital Products

Tech faints, Globalcom, on Tuesday unveiled three exciting digital products aimed at rewarding customers. The products, Animation World Promo, Treasure Spin and Sport Brain, also provide subscribers with the opportunity to play and win instant prizes.
Globalcom in a statement in Lagos said that the company is dedicated to providing value-added service to its ever-growing customers.
The first digital product, which is Animation World Promo, is an innovative trivia-based service aimed at challenging customers culinary knowledge of Nigerian food. With it, subscribers engage in answering food related questions, earn points and win delicious prizes.
For Treasure Spin, customers are availed the digital treasure spin experience. With each spin Glo subscribers stand a chance to win instant prizes, making every participation exciting and rewarding.
In addition, Globalcom captures the heart of football lovers with Sport Brain. Subscribers are allowed to predict football scores in matches across top leagues all around the world. Customers get to select their preferred leagues. “It’s a fun and competitive way for football lovers to test their instincts and knowledge,” the company noted.
Customers who subscribe to any of the three services stand a chance to win fantastic daily, weekly, and monthly prizes. Every day, 20 participants will receive ₦1,000 cash, ₦1,000 airtime, and 3.5GB data. On a weekly basis, five lucky winners will walk away with ₦100,000 each, while one grand prize winner will receive ₦1 million every month.
To participate, customers are required to dial *13055*2# for Animation World Promo,*13199*3# for Treasure Spin and *13199*2# for Sport Brain. Each plan can be activated either as a one-time purchase or Auto Renewal.
Globacom further explained that all products are available at an affordable subscription rate of ₦100 for a daily plan, ₦300 for weekly plan and ₦500 for monthly plan.
In concluding, the company disclosed that the services are available to all Glo prepaid and postpaid subscribers nationwide.
Telecom
SiBAN Applauds Interstellar’s Groundbreaking Role in Africa’s Blockchain Future

The Stakeholders in Blockchain Technology Association of Nigeria (SiBAN) has lauded Interstellar, one of its prominent members, for spearheading a major breakthrough in Africa’s financial technology space.
This follows Interstellar’s strategic partnership with the Pan-African Payment and Settlement System (PAPSS) to roll out the PAPSS African Currency Marketplace (PACM), a blockchain-based platform designed to address the continent’s long-standing currency inconvertibility challenge.
The initiative is already being hailed as a game-changer capable of eliminating the $5 billion annual trade friction currently plaguing intra-African commerce.
According to SiBAN President, Mr Obinna Iwuno, the development affirms Nigeria’s leadership in blockchain innovation, stating that Interstellar’s PACM is not only a technological feat but also a timely response to the African Continental Free Trade Area (AfCFTA) mandate of seamless and cost-effective regional trade.
PACM operates on STARGATE, a blockchain-agnostic system developed by Interstellar, and leverages the Bantu blockchain network to facilitate real-time, peer-to-peer exchanges of African currencies.
The solution ensures financial inclusion by allowing businesses, SMEs, and informal traders to transact in local currencies without relying on foreign intermediaries, all while maintaining regulatory compliance.
Mr Ernest Mbenkum, CEO of Interstellar, described the solution as Africa’s roadmap to financial sovereignty. “Blockchain is not just innovation; it is empowerment,” he said.
SiBAN reaffirmed its commitment to supporting policies and partnerships that promote secure, transparent, and inclusive digital economies.
The association further called on stakeholders in government and the private sector to prioritise blockchain adoption as a driver of national development.
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