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UBA Upgrades Mobile App, Introduces New Features for Customers

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United Bank for Africa (UBA) Plc, Pan African financial institution, has upgraded its mobile banking application, introducing lots of exciting and interactive features to aid banking, whilst allowing customers to perform unlimited transactions with simple taps on their mobile phones.

UBA Upgrades Mobile App, Introduces New Features for Customers

The award winning innovative bank which was the first to launch its chat bot Leo on the continent, is   committed to delivering superior and innovative banking solutions to its customers.

Sampson Aneke, group head, Digital Banking, who spoke about the new features of the upgraded mobile app, said UBA as a listening institution, aims to provide the best value possible for its customers through a more interactive, user friendly interface that makes available a myriad of opportunities from the comfort of customers’ homes.

He explained that the new mobile app will now prompt users to use their device enabled biometrics, adding that the menu has been reduced and divided into sub-menus to enable users view Transaction History, Net worth, Trends amongst others at a glance.

“With the new interface, the user can now see all the transfer options including the saved beneficiary option at a glance and can even order food for delivery via the app,” he said.

Customers who subscribe to the lifestyle offering on the app will enjoy access to the free online medical doctor, a great response to the new norm created by Covid-19 pandemic.

Other features of the app, as highlighted by Aneke, include the live chat option, where users can communicate on the go with dedicated staff trained to assist with any enquires and challenges; biller validation; as well as group transfer – a new menu where users can create groups, save members and transfer funds to up to 100 members on the group.

This Group Beneficiary transfer feature which does a single lumpsum debit and multiple credits to beneficiaries irrespective of banks where their accounts are domiciled, makes the upgraded UBA app, the first app in Africa to be able to pay salaries, thus addressing a major need in the MSME space.

“Another exciting feature that we have already started receiving rave feedback from our customers for, Is the one that enables users make Loan Requests via Click Credit(For Salary Account Holders) or Quick loans which is available to both savings and current account holders. Our customers have already started to enjoy these services, and I can tell you that they are very pleased with these new offerings,” Aneke said.

Kennedy Uzoka, UBA’s group managing director, expressed delight with the upgrade of the new mobile app and stated that the bank’s numerous investments into digital transformation has begun to yield good returns for customers, going by the reviews already received.

“I would like to let you know that all the investments we have made over the years in the area of technology will begin to yield now, because already UBA’s new Mobile Banking App demonstrates our resolve to provide unparalleled experience across all our channels is in line with UBA’s vision to dominate Africa’s digital banking space,” Uzoka said.

Operating in 20 African countries and globally in the United Kingdom, the United States and France, the United Bank for Africa has a strong record of supporting its communities, through challenging times.

 

 


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Nova Merchant Bank Floats N10Bn Bond

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Nova Merchant Bank, a leading merchant bank in Nigeria has announced that its ongoing N10 billion bond issuance is aimed at putting the business on firm footing to achieve its short-term and long-term goals.

Nova Merchant Bank Floats N10Bn Bond

The technology-driven financial institution is seeking to raise up to N10 billion 7-year Fixed Rate Subordinated Unsecured Bonds under its N50 billion debt issuance programme.

The bond has a price range of from 12 per cent to 12.50 per cent and the offer, which opened on June 30, will close on July 8, 2020

Anya Duroha, managing director/CEO, Nova Merchant Bank, who disclosed this, explained that the bank is raising the N10bn in Subordinated Unsecured Bonds under its N50 billion debt issuance programme.

Anya Duroha, managing director/CEO, Nova Merchant Bank

Duroha who pledged the bank’s commitment to creating superior value in the market and keeping customers at the centre of its business, noted that the Bond will be invested in long-term risk assets as part of its medium-term growth strategy and advised interested investors to obtain more details of the bond from the Bank’s website www.novambl.com.

Nova Merchant Bank Limited is a licensed merchant bank in Nigeria rated BBB by Agusto & Co. and A+ by Datapro and the bond which is issued under a SEC-approved N50billion Debt Issuance Programme is callable in five years by the bank.

Speaking to shareholders at a meeting recently, Mr. Phillips Oduoza, the bank’s chairman, noted that the bank reported a significant improvement in all the key financial indices compared to the previous year’s achievement, and attributed the growth to the successful execution of the 2019 strategic plan in line with the key pillars to position the bank as a market leader by 2025.

Mr. Phillips Oduoza, chairman, Nova Merchant Bank

He said that the Bank will continue to focus on digital banking, provision of long-term funding, wholesale and investment banking while maintaining a lean operating philosophy.


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Path Solutions Tops IBS Islamic Sales League Table 2020

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Path Solutions, a global banking software provider, was announced by IBS Intelligence as the leader in the Islamic financial services sector in IBS Islamic Sales League Table (SLT) 2020.

For the eighth year in a row, Path Solutions was recognized the undisputed leader in Islamic Banking with more new Islamic deals signed in 2019 than any of its industry peers. The company is part of the iconic IBSI Leadership Club 2020 for back office systems, topping the Islamic Banking category since 2017.

Separately, Path Solutions was recognized as the World’s 4th Universal Banking System Provider for the fifth consecutive year in IBS Global SLT. The dual recognition demonstrates Path Solutions’ cementing leadership position across the breadth of the financial services space.

In IBS SLT 2020, Path Solutions featured in four other categories; the Compliance, Digital Banking & Channels, Risk Management, and the Lending category, making it one of the preferred software vendors in these segments, expanding its solution footprint globally.

The annual IBS SLT is the global barometer for sales performance of Universal Banking, Islamic Banking, Wholesale Banking, Retail Banking, Private Banking, Lending, Digital Banking, CRM, Payments, Compliance & Risk Management, Investment & Fund Management-related technology market.

Mohammed Kateeb, Group Chairman & CEO of Path Solutions, commented, “These recognitions attest to our continued vigorous commitment and rigorous execution, seeing the pace and scale in the adoption of our flagship iMAL platform. It makes us incredibly proud to be serving our valued clients with a comprehensive open banking platform, innovative and state-of-the-art digital solutions complemented by deep intelligence built into all major business segments”.

Kateeb added, “Being recognized as the leader in Islamic SLT for the eighth year running demonstrates our company’s overall ability to meet the continuously emerging complex client requirements, emphasizing the breadth and depth of our suite of solutions, as well as our ability to accelerate time to market for products and services.

As our clients look at rethinking the playbook, we will continue to make industry leading R&D in intelligence and digital, to help them embrace the opportunities created by Industry 4.0 technologies and be more efficient and competitive”.

IBS ISLT spokesperson stated, “Islamic financing in recent years has seen tremendous growth spurred by more awareness, strong investments, digitalization and increasing financial inclusion in predominantly Islamic countries in the Middle East and Africa.

This year’s ISLT saw close competition between top players, where Path Solutions emerged as the winner for its iMAL platform. Many congratulations again for being at the leadership position in the Islamic Banking category”.


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FCMB Empowers SMEs with Training on Digital Technology, Logistics

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Business owners in Nigeria have been advised to leverage on the opportunities provided by digital technology to boost productivity, service delivery and overall performance of their organisations despite the challenges posed by the Covid-19.

This was the submission of guest speakers at the second edition of the First City Monument Bank (FCMB) organised virtual capacity building programme for SMEs with the theme, “Leveraging Digital Technology & Logistics to Grow Your Business,” held recently.

The initiative was organised under the auspices of the bank’s free comprehensive capacity building programme, tagged, “Business Empowerment and Sustainability Training (BEST)’’ Masterclass and was put together by FCMB’sTraining Academy and SME Advisory Unit.

A statement explained that the online seminar, which recorded over 2,016 registered participants, focused on various topics, ranging from innovation, digital technology solutions, business model opportunities and adapting to the new normal.

The outbreak of the novel coronavirus pandemic has continued to pose alarming economic, business and commercial impact globally. It has adversely limited the ability of businesses to meet high demand of goods and services due to the restrictions and other safety measures put in place by Governments and health authorities to contain the pandemic.

However, experts are of the opinion that these challenges can be overcome with the adoption of effective digital technology solutions and logistics.

In his presentation, an Associate Partner with Mckinsey & Company, Mr. Chika Ekeji, said, though, Covid-19 is disrupting the structure of businesses across Africa, the continent can respond to disruptions with four actions.

These, he listed to include a shift in business model, sustaining business and restoring operation, shaping a whole new business and restructuring company or industry, depending on the extent of business model disruption and extent of negative demand disruption.

According to him, “some of the ways business owners can respond to this impact are, respond, return and reimagine. Across all horizon, a number of technology solutions can be leveraged to adjust SME operations to the new normal with the goal of cutting cost, sustaining revenues, reaching (new) customers, delivering on commitments, managing supply chains and innovating”.

Another guest speaker, an Associate Director of Strategy and Economics at KPMG Nigeria, Mr. Olusegun Zacchaeus, said businesses, particularly SMEs, should realign their strategies to embrace the new normal caused by the coronavirus pandemic.

He noted that this new reality presents a new set of conditions for success for SMEs and as such they must proactively adopt new strategies for survival, considering the challenging economic outlook.

He stressed that, “businesses will have to navigate the different phases of crisis maturity by responding to immediate challenges, managing through uncertainty, resetting and identifying opportunities and adapting to New Reality. The strategies for the New Reality include, building financial sustainability, manage your market to sustain revenue flows, diversify and explore new opportunities and re-evaluate your operating model plan with scenarios in mind”.

On his part, the Chairman of FASMICRO Group, Prof. Ndubuisi Ekekwe, who was a special guest said, there was need for everyone in business to evaluate why they are in business which brings the market friction between demand and supply to equilibrium.

“To stay relevant in business, business owners are required to solve market frictions and those with the acquired skills have the capabilities to release products that can overcome the frictions. If you have a great product – great things will happen,” he added.

Ekekwe added that, “The ability of business owners to serve customers and deliver goods to them can be achieved through partnership with logistics companies who leverage on technology to reach customers.

By following this model in the right way and choosing appropriate tech solutions, business owners can gain visibility, transparency and save cost, which will in turn help them stay within the marginal cost of production.”

Commenting on the BEST Masterclass, Mrs. Bukola Smith, Executive Director, Business Development of FCMB, said the bank recognises the increasing role and impact of SMEs and particularly understand the impact COVID-19 might have on their operations.

According to her, “the BEST initiative has been redesigned to meet the changing dynamics of the environment with the addition of a Masterclass. This is one of the innovative ways we empower and lay a solid foundation for the success of our SME customers.

“We believe that this initiative, which is the second edition since the outbreak of the COVID-19 pandemic, will go a long way to impact positively on business owners. We will continue to go the extra mile to create opportunities that would enable our customers succeed despite the challenges.”


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