E-Business
Why Internet of Things Is Not Just A Tech Project

The Internet of Things is here to stay as a range of connected devices become mainstream in our work and business lives, says Keith Fenner, Vice-President Sage Enterprise Africa & Middle East.
Writing on the subject, Fenner quoted forecasts from Gartner, which show, this year will end with around 8.4 billion connected things in use worldwide, a number that will grow to around 20.4 billion by 2020.
“Yet the concept of the Internet of Things (IoT) remains misunderstood”, Fenner opined.
He went ahead to emphasis that the technology industry is on a drive to connect everything from electric toothbrushes to heavy factory machinery to the Internet.
Fenner writes “Many senior executives are thinking about it as a new technology or platform rather than what it really is – a way to completely change businesses and its processes.
“Taking full advantage of the IoT takes some radical thinking and a willingness to break from business as usual. As MIT researcher, George Westerman, puts it: “Successful digital transformation is like a caterpillar turning into a butterfly…many senior execs aren’t thinking about butterflies. They’re just thinking about faster caterpillars.”
“Many IoT projects fall short of the mark in helping companies to drastically improve their business processes. As was the case with mobile – success in the Internet of Things will come from understanding how it will reshape consumer and employee behaviour and how it can be used to transform businesses’ operations and operating models
More Than Just A Tech Project
“The hard part is not transforming processes through technology, but transforming the organisation and its culture. The future will belong to the organisations who are better at embedding the technology in business processes to drive radical improvements, and who do this not just once, but over and over again.
“The IoT isn’t a simple technology project – ‘implementing the Internet of Things’ isn’t a viable or interesting goal in itself. The IoT is a value creation tool, a way to transform the customer experience and reinvent business processes for the digital age. To make the most of its potential, the business’s senior leadership should drive the IoT strategy and consider how it can enable new business models, underpin innovation and bring massive improvements to efficiency and productivity.
“The greatest digital opportunities across Africa reside in customer experience, business operations and business modelling. Business leaders should look at how connected sensors and devices, and the reams of data they produce, can be put to use to lift competitiveness by reinventing business processes.
“The IoT is a complex interconnected network of related parts that sense context, transfer data, process information and initiate action. Data streams originating from all sorts of sensors built into a wide variety of “things” (e.g., machines, cars, mobile and immobile goods, clothes, or even human beings) enable companies to create all sorts of innovative processes, services and products”.
The Real Magic Comes From Using Machine Learning To Put That Data To Work
He continues, “Smart algorithms and AI can be applied to data collected at scale to find patterns, trends and indicators the human eye might miss. A few of the possibilities include:
“Using predictive maintenance for technical infrastructure in cities, factories, plants and others to improve reliability of machinery while reducing maintenance costs”.
He added that leveraging traffic data from many different sources including smart city data from traffic lights, streets, or other vehicles to optimise the management of corporate and government vehicle fleets. “In fact, Uber already uses smart data to match drivers to passengers and find the smartest routes for its riders.
“Creating innovative consumer offerings, such as Amazon-style dash buttons to supply customers automatically and predictively with goods and services.
“Providing medical care services, for example using wearables and even (in future) ingestible sensors, to monitor elderly people living alone at home.
Changing The Way Industries Work
“Looking to the future, the IoT promises to change the way industries work as much as the invention of the assembly line, just-in-time manufacturing or the creation of the Internet itself.
“Picture a world where a customer places an order for a running shoe on an e-commerce site, uploading video footage of the manner in which he walks and a scan of his foot.
“From there, a tailored running shoe is manufactured at a nearby facility using a 3D printer – with components shipped from other facilities as needed – and delivered to the customer’s home in the evening. From sales to logistics to manufacturing, a network of sensors works towards getting a personalised product in the customer’s hands with as little friction and as much speed as possible.
“In the background, big data analytics and advanced artificial intelligence will be used to make sense of the flood of data from the IoT. This could be all about some business gains, such as reducing stock held in warehouses to free up working capital or vastly reducing the costs of managing complex machinery.
“It will also enable various ‘as a service’ business models, where everything from car insurance to shoes can be customised to customer needs. The leaders in digital transformation will master the ability to build, deliver and repeat innovations based on the IoT better than their competitors. But to get it right, they will need business leaders who understand the role the IoT can play from a business outcome perspective”, he concludes.
E-Business
Kaspersky Warns of a Phishing Campaign Abusing Microsoft Authentication Mechanism

Kaspersky has released a report about a phishing campaign where attackers abuse Microsoft’s authentication mechanism. The campaign spanned from early April to mid-May 2026 and was styled as a notice from a law firm.

The goal was to steal victims’ credentials and access their data. Previously Kaspersky warned about phishing exploiting Google Tasks, Google Forms, Bubble and Amazon Simple Email Service.
Microsoft’s authentication mechanism – the OAuth 2.0 Device Authorisation Grant – allows users to log into their Microsoft accounts on devices with limited input capabilities, such as smart TVs, by pasting a code or scanning a QR code on another device, like a smartphone or a PC. This convenience also creates an opportunity for attackers to abuse the flow, potentially hijacking accounts and maintaining control through stolen refresh tokens.
Attackers sent victims emails disguised as communication from a law firm, with a password-protected PDF file attached. After opening the PDF and entering the password, they were presented with a webpage that listed several documents.
Viewing these documents required clicking a provided link, which led to a legitimate Microsoft address. However, the URL parameters were configured to redirect the user to a phishing resource after they opened the Microsoft page.
The phishing page featured multiple CAPTCHAs, presumably deployed to filter out security bots which are used to check websites for threats. Once past the CAPTCHAs, the user was routed to a final page that instructed them to copy a one-time code. This code was the one that the attackers had already fetched by starting the login process on their side.
Clicking the displayed one-time code automatically copied it to the clipboard while simultaneously redirecting the user to Microsoft’s actual, legitimate authentication page where they were prompted to paste and enter the code.
After the user entered the code, the multifactor authentication process completed and the attackers got hold of the session’s tokens. This enabled them to read and send emails from the victim’s mailbox, exfiltrate files from OneDrive and access Teams conversations.
“Threat actors don’t always rely on harvesting credentials or deploying malware to access sensitive data – they can weaponise legitimate tools. Therefore, users must exercise vigilance not only when visiting suspicious sites, but also when navigating official platforms.
“We advise enterprise teams to evaluate the business necessity of the Device Code Flow within their corporate infrastructure. If this authentication mechanism is not required for daily operations, it should be disabled,” commented Roman Dedenok, Anti-Spam Expert at Kaspersky.
To establish a comprehensive defence against Device Code Phishing attacks, organisations should deploy robust email security solutions. For corporate users, Kaspersky Security for Mail Server with its multi-layered defence mechanisms powered by machine learning algorithms provides robust protection against a wide range of evolving threats and offers peace of mind to businesses in the face of evolving cyber risks. For individual users, Kaspersky Premium offers AI-powered anti-phishing features designed to help avoid phishing attacks and improve overall cybersecurity.
E-Business
Ovaloop Technologies Unveils Digital Tools to Formalize SMEs Operations Across Africa

Against the backdrop of struggles by small and medium enterprises in Africa to scale their businesses because of lack of formal processes, Ovaloop Technologies has unveiled an inventory solution aimed at supporting retailers across Nigeria and Africa to formalise their businesses.

Combining inventory management, payment processing, accounting and business intelligence, the platform enables retailers to generate accurate financial records, improve operational efficiency, reduce internal fraud and strengthen their ability to access credit.
The company said the expansion of Nigeria’s digital payment ecosystem has created the need for solutions that go beyond processing transactions to helping small and medium-sized enterprises (SMEs) manage their day-to-day operations.
Speaking during the company’s launch event in Lagos on Monday, Princewill Mba, CEO and co-founder of Ovaloop Technologies described the platform as an indigenous technology designed to grow and formalize Africa’s retail economy
“Ovaloop is an inventory management system, but we like to always define it as a retail operating system, so think about it as your Microsoft Office. For us, the whole idea is to manage how businesses are being run. So Ovaloop manages your business operation end-to-end, from how you’re taking stock, to how you manage your stock, how you make sales, and how you collect payments,” Mba said.
Mba further noted that the company aims to change the conversation from building products that simply process payments to developing technology that helps retailers manage their entire business operations.
According to him, the formalisation of retail operations will also bring onboard unbanked SMEs, unlocking access to credit facilities which remain one of the major challenges facing SMEs in Nigeria and Africa.
“Most of these retailers are not bankable. They make a lot of money but when they come to collect loans from financial institutions, they struggle, because their cash flow statement is not very accurate, the data they provide to the banks or other financial institutions is not very accurate, and then they can’t work with that data.
“But with Ovaloop, we can generate useful data for them that they circulate to these institutions to help them access funding, and you can’t shy away from the fact that funding is very imperative for businesses to operate smoothly,” he said.
Acknowledging the gap in the inventory space, the CEO disclosed that the company took time to understand business operations across Africa and has built a solution that manages business operations end-to-end.
Mba said there is a huge gap in inventory management solutions across Africa, noting that many businesses still rely on manual record-keeping or disconnected software.
“What we’ve built and why we took this long was for us to understand how Africans operate business, because whether you would like it or not, most businesses are still taking inventory and stock using basic books while others use fragmented tools.
“So there’s a tool that collects your payment. There’s a tool that runs your business and another tool that runs your accounting. But when we talk about Ovaloop, it’s taking all these activities into cognisance. So, from end to end, we can manage your inventory.”
Daniel Kilanko, co-founder and CTO of Ovaloop Technologies commenting on the platform noted that it is easily accessible with strong security software that verifies payments and detects fraud.
“Our Ovaloop Pay Protect will tie every sales transaction to verified payments. So with that, you don’t have to deal with fragmented tools. The tools you are using for your inventory, payments and everything synchronise properly.
“So no transaction can be completed unless a verified payment is linked to that transaction. And with this, we also hope that we will be connecting with other local technology so that you just have one central system that does everything for you end-to-end.”
Kilanko said Ovaloop can be accessed through the web, Android and iOS mobile phones which gives users a complete business overview from anywhere in the world.
The platform will also be linked to various supply chains, enabling users to access products within and outside the country.
Also speaking, Titilope Ejimagwa, chairperson, Ovaloop Technologies, inventory losses and employee theft remain major operational challenges for many entrepreneurs
Ejimagwa recalled losing inventory to trusted employees despite maintaining close oversight of her business, citing nearly four decades of experience in marketing and entrepreneurship.
She noted that technology such as the Ovaloop platform, which can track inventory, verify payments and improve operational transparency, could significantly reduce such losses for SMEs.
“As entrepreneurs, one of our biggest challenges is fraud and inventory losses. Having one platform that helps monitor operations and reduce those risks is a major advantage for businesses,” she said.
E-Business
Jumia Nigeria Expands Flexible Payment Options with Klump Partnership

Jumia Nigeria, the country’s e-commerce platform, has introduced a new instalment payment option on its marketplace through a partnership with Buy Now, Pay Later (BNPL) provider Klump, giving customers another way to pay for purchases without bearing the full cost upfront.

The new option allows eligible customers to spread payments for selected purchases over a period of up to 12 months after making an initial deposit of between 20 and 30 percent. The partnership is expected to widen access to products such as smartphones, electronics, home appliances, and other everyday essentials for consumers who may prefer structured repayment plans over one-time payments.
Customers selecting the option at checkout can compare financing offers from participating financial institutions, complete a digital credit assessment, and, once approved, begin repayment through fixed monthly instalments. The introduction of instalment payments comes as digital commerce continues to evolve in Nigeria, with retailers exploring payment options that respond to changing consumer spending patterns and the growing demand for financial flexibility.
Commenting on the partnership, Chief Executive Officer of Jumia Nigeria, Temidayo Ojo, said the initiative reflects the company’s commitment to making online shopping more accessible to a wider range of consumers.
“We are constantly looking at practical ways to remove barriers to online shopping. For many customers, affordability is not always about the price of a product but about having payment options that fit their financial reality. By introducing instalment payments with Klump, we are giving customers greater flexibility while making quality products more accessible.”
He added that expanding payment choices forms part of Jumia’s wider effort to improve the overall customer experience and support the company’s ambition of becoming Nigeria’s everyday retail destination.
“Whether we are strengthening our logistics network, expanding product selection, or introducing new payment solutions, the goal remains the same: to make shopping on Jumia simpler, more convenient, and more accessible for customers wherever they are,” Ojo said.
Founded to simplify access to goods across Africa, Jumia has continued to invest in technology, logistics, and payment solutions to make digital commerce easier for consumers in both major cities and emerging markets across Nigeria.
The addition of instalment payments complements the range of payment methods already available on the platform and comes at a time when consumer demand for flexible financing options is increasing across the retail sector.
Celestine Omin, Co-founder and Chief Executive Officer of Klump, said the partnership aligns with Klump’s objective of expanding access to responsible consumer credit.
“When we started Klump, our mission was simple: to give Nigerians access to affordable credit wherever they shop. Today, we’re pleased to partner with Jumia to bring flexible instalment payments to one of Africa’s largest e-commerce marketplaces, making it easier for more customers to access the products they need,” Omin said.
Under the arrangement, Klump will provide the financing infrastructure while customers complete the application process digitally during checkout. Financing offers are provided through participating financial institutions, subject to approval.
For Jumia, the partnership represents another step in expanding the range of services available on its marketplace while supporting broader efforts to deepen digital commerce and financial inclusion. As more Nigerians turn to online shopping, the availability of flexible payment options is expected to lower one of the barriers to e-commerce adoption, particularly for higher-value purchases.
Customers can access the instalment payment option by selecting Klump at checkout on eligible products available on the Jumia platform.
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