E-Business
Why National Progress Is Not Immune to Digital Transformation

Mohammed Amin
Technology is a platform on which collective human progress is built, transforming the fundamentals of commerce and production, and the ways we work and live. As an accelerator of development, it is also highly disruptive, redefining jobs and skills while also reshaping industries.
Given the reach of digital technology and the change it promises, there is a need to shepherd these exciting technologies without diminishing its energy and potential – a role that nicely aligns with government priorities.
The world around us continues to evolve with artificial intelligence (AI), blockchain, 5G, cryptocurrencies, and the Internet of Things (IoT), improving how we communicate and exchange information.
Increased digitization and the growing interconnectedness of people, organizations, and machines is already having a profound impact on the world’s economies. Recognizing this potential, government strategies today are emphasizing the role of digital in accelerating economic diversification, promoting sustainability and ensuring citizen happiness.
The digital sector in the Middle East and Africa region is poised for success like no other, with the tremendous push for digital transformation from national leadership, as well as the rapid adoption of digital technologies across the public and private sector.
From robots to flying taxis to AI discoveries, the region is home to technological breakthroughs that were once figments of our imagination.
With the goal of improving citizen experiences and fueling economic growth, governments across the region have launched ambitious national transformation plans with a major focus on enabling digital transformation.
Specifically, across Africa, digitization has become the pillar that is driving growth and shaping the future digital economies in the continent.
For example, the Government of Morocco has put in place a new set of policies and reforms in the Morocco Digital 2020 strategy that aims to shift the country’s focus to positioning itself as a digital economy to promote the effective use of and access to technology across various sectors.
Similarly, South Africa’s National e-Strategy aims to accelerate the adoption of advanced technologies to transform and facilitate economic and social inclusion. And lastly, even countries in Emerging Africa such as Kenya and Nigeria have also taken significant steps to drive economic transformation, sustainability and future skills development through technology.
These digital transformation agendas represent nation’s efforts towards unlocking the region’s potential to radically improve healthcare, education, public services, among others, all with a view to making a positive contribution to society and building the extraordinary future we will live in.
Building centers of knowledge and innovation
Reaping the benefits of digital transformation comes with the need to build skills and capabilities to drive efficiencies. As the government does more to attract, retain, and develop people with the required skills and capabilities, the country prospers.
There is also scope for growing the exchange of knowledge and experience to address the unique growth and development challenges faced by the country or region.
Dell Technologies recently partnered with the Institute for the Future (IFTF), to examine how emerging technologies will reshape our economy, lives and work over the next decade. The experts concluded that we’re on the cusp of the next era of human-machine partnerships.
Essentially, we’ve worked and lived alongside machines for centuries but by 2030, these partnerships will become deeper, richer and more immersive than ever before, helping us surpass our own limitations.
These machines, fueled by exponential increases in data, processing power and connectivity will open-up new possibilities, beyond our grasp today. So, when we look at future skills development and building the workforce of the future, we need to understand that these areas allows us to unlock a lot of potential for the future growth of digital economies.
New technologies can unlock new kinds of value and revenue generation. Thanks to automation, workers can spend time on more valuable, mission-critical work and less time on repetitive, automate-able tasks.
Innovation with regards to social welfare has also resulted in better health and wellbeing with the introduction of new services. We are also seeing this in the development of clean energy, which is a clear and present priority for Governments and organizations the world over.
Expanding business opportunities
Digitization spurs the development of new industries as in the case of e-commerce, mobile financial services, IoT, and cloud computing. These contribute to national GDP in multiple ways while also promoting growth of allied industries such as logistics, infrastructure, and payments.
These opportunities are not only limited to the ICT industry, but also disrupts traditional industries to unlock speed, lower costs, and ensure higher quality. For instance, the manufacturing sector has been transformed with the incorporation of sensors and devices into equipment and machinery within an IoT network allowing for the speedier analysis of data and increased efficiency.
This in turn leads to an increase in the region’s productivity and competitiveness – lowering unemployment rates and creating higher-wage and higher-impact jobs.
Exceptional citizen experiences
Creating a digitally connected environment also helps governments serve its citizens better. For instance, today’s citizens expect public services to be digital, personalized, and responsive and the use of advanced analytics allows governments to leverage data to do so.
Social media and mobile platforms are replacing traditional channels to interact with government, report concerns, and provide feedback. In addition, technology helps enable and enhance citizen services that are key to improving the overall quality of life, which in turn promotes economic growth and increases the global competitiveness of countries. Across the Middle East and Africa region, we are seeing an immense number of initiatives where governments are rolling out robust e-government programs to transform the services they offer.
In summary
Winning in the digital economy requires a combination of technical understanding, pioneering leadership, and a sense of vision and determination to encourage an ecosystem of innovation. Leaders who engage with these possibilities today could be reshaping the economy of 2030 for the greater good.
By placing new digital and ICT transformation programs at the heart of their national plans and through collaborations with leaders and entrepreneurs committed to building a better future, governments across the region are already leading the way in securing a viable future for their citizens while also raising their national competitiveness profile at a global level.
Mohammed Amin, Senior Vice President – Middle East, Russia, Africa, and Turkey, (MERAT), Dell Technologies
E-Business
PwC Reveals AI Scaling Gap Slows Africa’s Digital Transformation
African CEOs continue to trail their global counterparts in deploying artificial intelligence (AI) across business functions, as they remain stuck in experimental AI phases, finding it difficult to scale initiatives into enterprise-wide deployments.
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This is one of the key findings of PwC’s 29th Global CEO Survey: Africa perspective. It found that more than 150 CEOs in Africa who participated in the survey demonstrate strong operational resilience and reinvention as they navigate currency fluctuations, political uncertainty, infrastructure constraints and supply chain disruptions.
It highlights a slower pace of digital transformation that could limit long-term competitiveness in Africa. While awareness and early adoption of AI are growing, enterprise-wide deployment remains limited, according to the survey.
The survey was conducted from 30 September to 10 November 2025 and surveyed 4 454 CEOs across 95 countries, including Africa.
Skills shortages, fragmented data governance, underdeveloped cloud infrastructure and risk-averse investment strategies are preventing African organisations from moving beyond pilot projects into full-scale AI-driven transformation, it finds.
“AI adoption in Africa is real, but scaling it across the enterprise remains a challenge,” says Christiaan Nel, AI Africa leader at PwC South Africa. “Caution must be balanced with urgency − those investing modestly today risk falling behind competitors scaling rapidly.”
Finding their way
Despite these challenges, African CEOs demonstrate strong operational resilience. The survey shows that 81% are optimistic about improving economic conditions, well above the global average of 65%, while 47% are confident about revenue growth over the next year.
The survey underscores that AI adoption highlights a broader reinvention gap. Only 41% of CEOs have clear AI roadmaps, and 37% formalised responsible AI processes. Skills availability remains a major barrier, with just 37% confident in sourcing and retaining talent for AI initiatives.
PwC research shows that when AI is implemented effectively, African companies experience tangible benefits: 56% report increased employee productivity, 53% gain executive time, 23% see revenue growth, and 25% achieve cost reductions. This confirms that AI can drive efficiency and transformation, but only if infrastructure, governance and investment keep pace, notes the study.
Vikas Sharma, Africa cyber leader at PwC Mauritius, explains: “The challenge is structural. Fragmented cloud environments, unclear data governance and underdeveloped cyber security make scaling AI difficult. Without these foundations, AI initiatives remain tactical rather than transformational.”
Beyond AI, CEOs are using technology to reinvent products, reach new customers and modernise operations. PwC highlights that cloud, analytics and digital frameworks are essential enablers for enterprise-wide AI, helping leaders move from experimentation to transformation.
Importantly, African organisations are using technology to augment rather than replace employees, maintaining workforce stability while improving productivity, it states.
Ambition versus execution
Although 55% of African CEOs consider innovation critical to strategy, only 13% are willing to take high risks in innovation projects.
Underlying capabilities reveal the challenge: just 16% operate dedicated innovation centres, 25% have processes to stop underperforming research and development, and 29% rapidly test ideas with customers.
Lullu Krugel, chief economist and ESG leader at PwC South Africa, adds: “The leaders who build enduring businesses protect their core while creating the future. Operational strength alone is not enough; transformation must be bolder.”
Investment restraint is evident: 59% of respondents report little to no change in IT spending, and only 8% are willing to make large investments despite geopolitical uncertainty. Confidence in acquisitions is lower than the global average, with 40% planning growth through acquisition, compared to 46% globally.
Yet diversification offers a competitive-edge. Nearly half of African CEOs have entered new sectors through services and product offerings in the past five years, generating 24% of revenue from these ventures. Technology leads planned expansion efforts at 17%, followed by real estate, retail and transport/logistics.
PwC concludes that Africa’s CEOs have the ambition and resilience but must move from operational excellence to strategic reinvention. This requires embracing risk as a catalyst for transformation, strengthening digital infrastructure, investing in change leadership and aligning AI adoption with enterprise-wide strategy.
Hannelie Gilmour, consulting and transformation platform leader at PwC South Africa, concludes: “Africa is uniquely positioned to leapfrog global peers. Tomorrow’s stability comes from today’s innovation. CEOs who act decisively will shape the continent’s next chapter.”
E-Business
Firm Reviews the Evolution of Phishing Threats in 2025

A new Kaspersky review reveals how cybercriminals revived and refined phishing techniques to target individuals and businesses in 2025, including calendar-based attacks, voice message deceptions and sophisticated multi-factor authentication (MFA) bypass schemes.

The findings emphasise the critical need for user vigilance, employee training and advanced email protection solutions to counter these persistent threats moving forward.
Calendar-based phishing targets office workers
A tactic originally from the late 2010s, calendar-based phishing, has reemerged with a focus on B2B environments. Attackers send emails with calendar event invitations, often containing no body text, hiding malicious links in the event description.
When opened, the event auto-adds to the user’s calendar, with reminders urging them to click links leading to fake login pages, such as those mimicking Microsoft.
Previously aimed at Google Calendar users in mass campaigns, this method now targets office employees. Organisations should conduct regular phishing awareness training, such as simulated attack workshops, to teach employees to verify unexpected calendar invites.
Voice message phishing with CAPTCHA evasion
Phishers are deploying minimalist emails posing as voice message notifications, containing sparse text and a link to a basic landing page. Clicking the link triggers a chain of CAPTCHA verifications to bypass security bots, ultimately directing users to a fraudulent Google login page that validates email addresses and captures credentials.
This multi-layered deception highlights the need for employee training programmes, such as interactive modules on recognising suspicious links and advanced email server protection solutions like Kaspersky SecureMail, which detect and block such covert tactics.
MFA bypass via fake cloud service logins
These sophisticated phishing campaigns are targeting multi-factor authentication (MFA) by mimicking services like pCloud (a cloud storage provider that offers encrypted file storage, sharing and backup services).
These emails, disguised as neutral support follow-ups, lead to fake login pages on lookalike domains (e.g., pcloud.online). The pages interact with the real pCloud service via API, validating emails and prompting for OTP codes and passwords, granting attackers account access upon successful login.
To counter this, organisations should implement mandatory cybersecurity training and deploy email security solutions like Kaspersky Security for Mail Servers, which flags fraudulent domains and API-driven attacks.
“With phishing schemes growing more deceptive, Kaspersky urges users to treat unusual email attachments, like password-protected PDFs or QR codes, with caution and verify website URLs before entering any credentials.
“Organisations should adopt comprehensive training programmes, which includes real-world simulations and best practices for spotting phishing attempts. Additionally, deploying robust email server protection solutions ensures real-time detection and blocking of advanced phishing tactics,” comments Roman Dedenok, Anti-Spam Expert at Kaspersky.
E-Business
NDPC Commits to Balancing Data Privacy, Protection Information

Nigerian Data Protection Commission (NDPC), has expressed its commitment to balance information around data privacy and protection.

Dr. Vincent Olatunji, national commissioner, NDPC, stated this in Abuja, at the National Data Privacy Summit with the theme, “Privacy in the Era of Emerging Technologies,” organised by the commission.
Olatunji said the NDPC, at the moment, was looking at balancing information around data privacy and protection.
“What we are doing is just to look at how to balance information around privacy and protection, which is really important, because as we are innovating, at the same time, we have to consider issues around privacy and protection,” he stated.
He added that the commission has been very bold in taking risks that would bring about growth.
“Our starting point is growing at a very alarming rate, and we are not afraid of anything. We can take risks. And that is why a lot is happening in Nigeria, and this is the level of clarity,” he explained.
In his address, Dr. Aminu Maida, executive vice chairman (EVC) of the Nigerian Communications Commission (NCC), stated that Internet of Things holds promise for Nigeria’s economy.
The EVC, who was represented by Abraham Oshadami, executive commissioner, Technical Services (ECTS), noted that, “in an era in which digital assets, Internet of Things, future digital computing and other transformative technologies are key, and both a cornerstone of building trust for the adoption and a prerequisite for sustainable progress.
“Emerging technologies hold immense promise for Nigeria’s grand economy, but they also introduce complex risks to personal and individual rights.
“So, balancing innovation through post-ethical safeguards and public trust is the first step to ensuring that global digital advancement benefits all Nigerians without compromising their privacy or their security,” he added.
“As we just heard from the Nigeria Police, telecom operators have a vast amount of sensitive historical information daily, including connectivity apps and collaboration on privacy, security, and number protection, both to their and their inheritors,” he said.
Dr. Bako Shurkuk, commissioner for Science, Technology and Innovation, Plateau State, who represented Caleb Mutfwang, Governor of Plateau State, said, emerging technologies can be harnessed to attain sustainable growth.
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