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Adaora Umeoji Becomes First Female CEO of Zenith Bank

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Zenith Bank Plc has announced the appointment of Dame (Dr.) Adaora Umeoji, OON, as Group Managing Director/Chief Executive with effect from June 1, 2024, subject to approval by the Central Bank of Nigeria (CBN).

Adaora Umeoji Becomes First Female CEO of Zenith Bank

Adaora Umeoji

 

She takes over from Dr. Ebenezer Onyeagwu, whose five-year term expires on May 31, 2024, after a very successful tenure.

Dame (Dr.) Adaora Umeoji is the first female GMD/CEO since the inception of the bank, and her appointment is consistent with the bank’s executive transition tradition, succession plan, and strategy of grooming leaders from within.

Prior to this appointment, Dr. Umeoji has been the Deputy Managing Director of the bank since October 28, 2016 and has close to thirty (30) years cognate banking experience of which twenty-six (26) years has been with Zenith Bank.

She is an alumnus of the prestigious Harvard Business School where she attended the Advanced Management Program (AMP) and an alumnus of Columbia Business School with a Certificate in the Global Banking Program.

She holds a Bachelor’s Degree in Sociology from the University of Jos, a Bachelor’s Degree in Accounting and a First-Class honors in Law from Baze University, Abuja.

She holds a Master of Laws from the University of Salford, United Kingdom, a Master in Business Administration (MBA) from the University of Calabar, and also has a doctorate in business administration from Apollos University, USA.

She holds a Certificate in Economics for Business from the prestigious MIT Sloan School of Management, USA, and has attended various management programmes in renowned Universities around the world including the strategic thinking and Management programme at Wharton Business School, USA.

She also attended the executive program in Strategic Management, and has a Certificate in Leading Global Business all from Harvard Business School, USA.

She is a fellow of notable professional bodies including the Chartered Banker Institute, UK, Chartered Institute of Bankers of Nigeria, Nigerian Institute of Management, Institute of Credit Administration, Institute of Certified Public Accountants of Nigeria, Institute of Chartered Mediators and Conciliators, and the Institute of Chartered Secretaries and Administrators of Nigeria among others.

In 2022, the Federal Government of Nigeria honored Dr. Umeoji with Officer of the Order of the Niger, as a recognition of her contributions to nation building.

She is a Peace Advocate of the United Nations (UN-POLAC).

She has impacted many lives through her philanthropic and humanitarian activities through her NGOs; Pink Breathe Cancer Foundation and the Adorable Foundation that educates, caters for Cancer patients and indigent children education especially the Girl-Child.

Her contribution to humanity was recognized by the Sun Newspaper which recently bestowed on her the Humanitarian Service Icon Award for 2023.

As a result of her passion for promoting professionalism in the banking industry and improving the well-being of the less privileged, Dr. Adaora Umeoji, OON founded the Catholic Bankers Association of Nigeria (CBAN), a platform she uses to promote ethical banking and service to humanity.

She is a Lady of the Order of Knights of St. John International (KSJI), and was awarded a Papal Knight of the Order of St. Sylvester by His Holiness Pope Francis.


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E-Financial

Access Bank Commits to Deepening Financial Inclusion

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Access Bank has restated that it remains committed to providing access to finance for entrepreneurs in the transportation, agriculture, and health sectors this year.

Chizoma Okoli, Its Deputy Managing Director, stated this whilst announcing the bank’s partnership with Solina Centre for International Development and Research (SCIDaR) in Abuja recently.

Okoli noted that the bank had in 2022, launched a project with the goal of boosting the growth of financial inclusion in Nigeria via a number of initiatives and added that the bank has attained outstanding results so far.

She said, “As part of our ongoing mandate, we are committed to providing access to finance for entrepreneurs in the transportation, agriculture, and health sectors this year. In line with this commitment, we have collaborated with SCIDaR to drive inclusion specifically within the health space. This partnership emphasizes our unwavering commitment to fostering financial inclusion and sustainable development across Nigeria.”

Reiterating Chizoma’s comments, Njideka Esomeju, Group Head, Consumer Banking, Access Bank highlighted Access Bank’s dedication to driving inclusion in the health sector stating that the bank stands ready to extend loans to health SMEs, empowering them to expand their businesses and efficiently serve rural communities across Nigeria.

According to her, this strategy not only promotes increased financial stability but also stimulates economic growth in the health industry.

For his part, the Chief Executive Officer, SCIDaR, Dr. Uchenna Igbokwe, explained that insufficient funding has strained Nigeria’s health infrastructure, resulting in subpar performance on health metrics.

Igbokwe noted that the partnership with Access Bank is timely as it aligns with the government’s vision for the health sector and has the potential to strengthen health value chains and could contribute its own quota to the country’s GDP.

He elaborated that SCIDaR’s increased focus on access to finance and financial inclusion within the health sector, driven by the significant unmet needs and the pivotal role of finance in achieving universal health coverage in Nigeria.

Outlining SCIDaR’s approach, Igbokwe pointed to research and iterative analysis, product development/adaptation, smart subsidies, financial literacy, technology integration, and sustainable partnerships as pillars that are aligned with sustainable Development Goals (SDGs) 1, 2, 3, 7, 8, and 17, accelerating progress towards universal health coverage and economic development in Nigeria.

This collaboration, anchored by the Promoting Accreditation for Community Health Services (PACS) project, aims to bolster the supply chain, enhance productivity, and fortify the economic resilience of SMEs within the health sector, particularly Community Pharmacists (CPs) and Patent and Proprietary Medicine Vendors (PPMVs) across Nigeria.

Through this collaboration, Access Bank and SCIDaR will address the challenges associated with lending to healthcare SMEs, leveraging Access Bank’s tailored financial products and services to enhance their expansion.

Among these offerings are products designed to cater to the credit requirements of health SMEs, while the Access Closa product empowers health SMEs to act as bank agents in underserved communities, thereby increasing their income and financial resilience.


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Online Transfers Dominate in Nigerian Payments Space as ATM Transactions Decline

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The growing smartphone penetration in Nigeria and a shift towards mobile applications as the preferred means of conducting transactions is driving online transfers, relegating ATM transactions to the background.

The growth in mobile phone penetration in Nigeria, coupled with initiatives led by the Central Bank, has led to a sustained shift in user behaviour towards mobile applications as the preferred means of conducting transactions, increasingly replacing traditional cash-based methods.

A new report by Zone, in partnership with TechCabal Insights, sheds light on how Nigerians have transitioned from ATMs as the primary means of conducting financial transactions to online transfers.

In 2012, at the commencement of the CBN’s Payments System Vision (PSV2020), ATM transactions in Nigeria totaled ₦1.98 trillion, while online transfer payments for the same period were valued at ₦31.57 billion. The following decade witnessed an explosion in online transfers.

As of 2022, ATM transactions were valued at ₦32 trillion, while online transfers soared to ₦783.6 trillion, marking an astounding ‪2610.15percent overall increase and a 43.78percent year-on-year growth.

Data from the report reveals that 36percent of Nigerians above 15 own a debit card, with one of the largest card payment companies, Verve, claiming to have issued around 35 million active payment cards as of 2022.

Here are five key insights from the Nigerian Payments Report 2024:

Surge in online transfers driven by digital adoption

The total transaction value for online transfers grew from ₦545.03 trillion in 2021 to ₦783.66 trillion in 2022, marking a substantial 43.78percent year-on-year increase.

The total volume of transactions similarly increased by 36.26percent, from 10.32 trillion to 14.06 trillion within the same period.

This growth indicates an improved digital payment infrastructure, enabling businesses to actively promote online payments and reflecting increased consumer trust in digital platforms for e-commerce, bill payments, and peer-to-peer transactions.

Decline in ATM transactions attributed to increasing smartphone penetration

Although the total transaction value of ATM transactions increased by 53.78percent year-on-year, from ₦21.23 trillion in 2021 to ₦32.64 trillion in 2022, there was an 8.55percent decline in volume, from 4.45 billion in 2021 to 4.07 billion in 2022.

There has been a noticeable evolution in ATM usage over the years. As of 2010, Nigeria had about 7,100 ATMs, rapidly growing to over 11,000 in 2011 due to the CBN mandating banks’ removal of offsite deployment. In the following decade, the number of ATMs doubled peaking at 22,600 in 2021, which has remained as of December 2023.

However, there’s still a demand for ATMs, with an estimated 60,000 ATMs required to meet up with its growing population. This has led to an increasing adoption of alternative banking channels.

This shift underscores a trend towards digital payments, such as POS terminals, mobile wallets, and online transfers, signalling increased smartphone and internet usage. POS transfers experienced a 17.00percent increase in total volume, rising from 982.83 million in 2021 to 1.14 billion in 2022.

Mobile app transfers, with a total volume of 831.54 billion in 2021, increased to 1.86 trillion in 2022, reflecting a 123.85percent change in transaction volume. The total transaction value for mobile app transfers increased from ₦53.20 trillion in 2021 to ₦111.12 trillion in 2022—a noteworthy 108.84percent year-on-year growth.

Smartphone penetration in Nigeria is growing and is projected to hit 60percent by 2025, with over 143 million Nigerians owning smartphones. The uptick suggests confidence in the security provided by digital payment platforms, showcasing progress toward financial inclusion.

Mobile money operators witness remarkable growth

Mobile money (MMO) transfers in Nigeria witnessed a 151.18percent increase in total volume, rising from 248.5 million in 2021 to 714.5 million in 2022. Concurrently, the total transaction value rose from ₦8.06 trillion in 2021 to ₦19.4 trillion in 2022, marking a significant 140.73percent year-on-year increase.

The convenience and accessibility offered by mobile money services, particularly in remote or unbanked areas, have been key drivers of this growth.

NIBSS Instant Payment (NIP) gains traction

Transactions via the Nigeria Interbank Settlement System (NIBSS) witnessed a 47.99percent increase in total volume, rising from 3.47 billion in 2021 to 5.14 billion in 2022. The total transaction value surged from ₦271.95 trillion in 2021 to ₦387.07 trillion in 2022, representing a 42.33percent year-on-year increase.

Regulatory initiatives driving payment system evolution

An emphasis on the role of regulatory initiatives in driving the evolution of Nigeria’s payment system plays prominently. The CBN’s PSV2020 and PSV2025 have been instrumental in promoting digital payments and financial inclusion.

Through NIBSS, the CBN provides the framework for Real-Time Gross Settlement (RTGS). The growth of payment methods and channels, such as online transfers, NEFT transfers, and NIP transfers, is a testament to the effectiveness of these initiatives.


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World Environment Day: Union Bank Advocates for Environmental Restoration

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Union Bank, one of Nigeria’s foremost financial institutions, has reemphasised the need to preserve and restore the global habitat through sustainable environmental practices. This clarion call was made during an event organised in partnership with the Nigerian Conservation Foundation to commemorate this year’s World Environment Day.

The program, held on June 5th, 2024, at the Lekki Conservation Centre in Lagos State, brought together various stakeholders, including environmental rights activists, international partner agencies, corporate institutions, government agencies, and students of select secondary schools, to deliberate and engage in activities marking World Environment Day.

One of the main events on the day was a tree-planting exercise involving various participants and stakeholder representatives. The tree-planting activity was in keeping with this year’s celebration theme, “Land Restoration, Desertification, and Drought Resilience,” advocating for the rejuvenation and revitalisation of land devastated by deforestation, erosion, and desertification globally and in Nigeria in particular.

Speaking during the program, Patricia Iwhewhe, Head of Citizenship and Sustainability at Union Bank, echoed the importance of preserving our environment. According to her:

“Land degradation and erosion are not things stakeholders and policymakers can afford to ignore or gloss over. We all must get involved in helping restore and reclaim parts of our environment badly impacted by deforestation and desertification.

“Union Bank, as a sustainability champion committed to the preservation of our dear planet, appreciates and recognises the responsibility we have as humanity to look after our environment.

“We will continue to support and participate in programs dedicated to protecting and enriching our precious habitat”.

Stakeholders like the Nigerian Conservation Foundation (NCF) have also been invaluable partners in progress and are at the forefront of helping to preserve and protect nature and its resources. This has served to not only improve the quality of human life but also to sustain present and future generations. NCF’s advocacy over the decades has positively impacted and influenced Nigeria’s environmental policy.

Union Bank will continue to be a dependable ally in supporting this noble cause of environmental preservation.

Union Bank, through its diverse range of projects and interventions, has demonstrated its unwavering commitment to bequeathing a safer, healthier, and more sustainable environment. The bank’s tangible contributions serve as a beacon of hope, inspiring a brighter and more sustainable future for all.


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