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Zoho Unveils ‘Expense’ to Help Mid-Market Businesses Recover from Effects of Covid-19

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Zoho Corporation, a leading global technology company has launched a new version of its expense reporting software, Zoho Expense, that includes advanced capabilities to help mid-market businesses bring about efficiency in its T&E process, and control costs while recovering from the effects of Covid-19.

The company in a statement on Wednesday said that with the new version of Zoho Expense, businesses can seamlessly manage their travel, gain more visibility and control of their company’s global spend from a single place.

According to the statement, Business travel has been significantly reduced due to Covid-19 while remote working has become a global norm.

“More than ever, companies require the right processes and tools to improve collaboration, ensure compliance of all regulations, and optimise company costs until revenue is normalised.

“The new version of Zoho Expense is specifically designed to provide complete visibility on all costs incurred by the company across offices.

“With a chat bar built into the system, teams can communicate in real-time during the T&E process.

“Zoho Expense also allows businesses to have the flexibility to quickly implement changes in their travel and expense policy with customisable approval workflows. This means that businesses can rest assured that their compliance obligations are fulfilled in the event of an audit.

Kevin Permenter, Research Manager of Enterprise Applications, IDC, said,”As businesses continue to combat the effects of the pandemic, there is an increasing need for a central tool that provides visibility of their overall business spend, simplifies travel management, streamlines approvals, prevents fraud, and maintains compliance.

“With all these capabilities, Zoho Expense is helping businesses enforce company policies for T&E according to their country’s regulatory requirements. The system’s integrated travel management, budgeting, low-code extensibility and expense auditing features make this solution primed for rapid adoption in the mid-market segment.”

“When it comes to travel and expense management, large organisations are typically stuck with legacy solutions. With these solutions, businesses are having to compromise on end-user experience, and on the features they need.

“The new version of Zoho Expense is built specifically to address this problem – a solution that is both feature-rich, and intuitive to use. With end-to-end travel management, artificial intelligence-based fraud prevention, automation, customisable policies, advanced budget management, and a lot more, the software helps organisations easily control costs and manage compliance.

“Powerful mobile app, collaboration-rich features combined with ease of use, make this solution indispensable for both administrators and employees making expense claims,” says Andrew Bourne, Regional Manager, Africa, Zoho Corp.

Key benefits of the new version of Zoho Expense:

Increased Control and Compliance

  • Businesses can create budgets and track them with the help of a dashboard. Customisable alerts can be set which will notify users when the budget limit is exceeded, the system can also automatically block further expense report submission and expense approval.

  • With the rule engine, businesses can set specific spend limits based on hierarchy and expense categories to ensure compliance. The fraud detection capability saves time and money for businesses by automatically identifying and flagging fake receipts, duplicate entries, fraudulent data modifications, and mismatches between receipts and claims.

  • Businesses can set a fully customisable approval flow, and can reject, or approve every purchase made within the organisation. This adds an extra layer of control on spend before it happens.

All your travel in one place

  • Businesses can book, organise and manage all their corporate travel end-to-end both offline and online from a single place. Zoho Expense integrates seamlessly with Sabre’s GetThere, a powerful travel management solution, allowing employees to book their own travel online based on the cost approval flows, and other rules that the organisation sets.

Effortless Collaboration for Remote Workforce

  • The new version of Zoho Expense makes collaboration and communication intrinsic to employees’ travel process. The built-in chat bar, a functionality unique in the T&E segment, allows users to collaborate with the relevant stakeholders contextually in real time.

AI-powered virtual assistant

  • Zoho’s AI-powered virtual assistant, Zia will automatically remind users about  their pending tasks such as incomplete trip requests, unsubmitted reports, and expenses. It will also help the users adhere to the policy by notifying them about failed receipt scanning and non-compliant expense claims.

Advanced customisation capabilities

  • Businesses can customise the functions of Zoho Expense according to their needs, creating a system that is fully tailored to the organisation’s processes and scales as the business grows.

Pricing and Availability

The new version of Zoho Expense is available immediately. Zoho Expense offers three subscription plans: the Free plan, Premium (NGN1500 per active user, per month, billed annually), and Enterprise (NGN 2400 per active user, per month, billed annually)


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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NASENI Launches Inter-Agency Innovation Competition for MDAs

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National Agency for Science and Engineering Infrastructure (NASENI) has announced the launch of an Inter-Agency Innovation Competition and Awards to stimulate creativity and technological advancement among Ministries, Departments and Agencies (MDAs) of the Federal Government.

NASENI Launches Inter-Agency Innovation Competition for MDAs

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In a statement issued on Wednesday in Abuja, NASENI said the initiative was designed to harness innovative ideas from public servants that can drive indigenous industrialization, job creation and national progress.

According to the agency, the competition will provide a platform for MDAs to propose solutions in critical sectors such as health, agriculture, education and infrastructure, leveraging science and technology to improve public service delivery and enhance the quality of life for Nigerians.

“The competition seeks to promote collaboration and creativity among MDAs while addressing pressing national challenges through innovation,” the statement said.

NASENI urged interested MDAs to submit their entries through its innovation portal at naseni.gov.ng/innovation.

The agency reiterated its statutory mission “to develop and maintain a dynamic infrastructure to drive Nigeria’s indigenous industrialization, job creation and national progress,” adding that the competition would further strengthen efforts to unlock the nation’s potential through science and technology.


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Mandatory Biometric Verification for Starlink Users in Nigeria Begins

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Users of satellite internet service provider Starlink in Nigeria are being required to complete a biometric Know Your Customer (KYC) process as a precondition to continue enjoying their services, according to .biometricupdate.

Mandatory Biometric Verification for Starlink Users in Nigeria Begins

According to local reports, more than 66,000 Starlink subscribers in the country had a December 31 ultimatum from the Nigerian Communications Commission (NCC) to complete the biometric verification or have their connection discontinued.

The process essentially entails linking a Starlkink account with the subscriber’s national digital ID.

The NCC, which is Nigeria’s telecoms industry regulator, is said to have first issued the directive in August last year, setting a three-month deadline which was to elapse on November 19, TechCabal reports.

The body however later extended it to December 31 after consultations with industry stakeholders. The internet account-NIN linkage, the NCC said, is to enhance identity verification and strengthen security within the country’s telecoms space.

Just a few days to the December 31 deadline, Starlink’s Nigeria office sent an email to its subscribers reminding them of the KYC requirement, and warned that all those who fail to comply would be disconnected.

And that once disconnected, reconnection would depend on network capacity in the concerned area.

The service provider said in its email that the process takes less than two minutes and users can complete it by logging in to their account via an app.

One user, quoted by TechCabal, said one needs to upload their selfie biometrics, provide their national identification number (NIN) and then give their consent for the account to be linked to their ID information.

Starlink’s internet service is present in about 155 countries with nine million users, as of 2025. Its growth in Nigeria is said to be rapid, making it the second largest internet service provider in the country, according to The Traffic.

Biometric identification for Starlink subscribers could become a continent-wide trend given that some countries have expressed reservations in opening up their internet space to the company over security concerns.

There’ve been fears that jihadists in countries like Mali and Nigeria may have exploited Starlink terminals to coordinate terror operations, and cybersecurity experts have also warned of risks related to weak regulation, digital sovereignty and data breaches.

The requirement for Starlink internet users to have their accounts linked with the NIN is similar to the SIM-NIN linkage policy which the Nigerian government battled to implement for many years, with many deadline extensions.

In October last year, the NCC, which is was at the forefront of the policy implementation, announced that all active SIM cards across all network providers had complied with the directive which was issued in 2020.

The idea, the federal government argued, was to strengthen security and curb criminality such as kidnappings which are aided and abetted by improperly identified mobile phone numbers.


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NITDA DG Charts Bold Path for Innovation-Led Digital Boom in North

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Mr. Kashifu Inuwa, Director General of the National Information Technology Development Agency (NITDA), has urged Northern Nigeria to pivot urgently from traditional commerce to an innovation-driven digital economy for sustainable growth.

NITDA DG Charts Bold Path for Innovation-Led Digital Boom in North

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Inuwa issued the call at the Future Map Foundation Roundtable 1.0 (North-West Edition) in Kano, attributing the region’s sluggish digital adoption not to talent deficits but to the lack of deliberate, coordinated strategies.​

He stressed deeper collaboration across academia, private sector players, entrepreneurs, and government, positioning the private sector as the primary innovation engine while government supplies robust policies and an enabling ecosystem.

Inuwa advocated for people-focused, locally tailored innovations that tackle regional challenges head-on, enabling global competitiveness by transitioning from mere technology users to creators of homegrown solutions.

The roundtable convened policymakers, tech founders, and ecosystem stakeholders to forge a comprehensive roadmap for North-West digital transformation, yielding firm commitments to bolster regional innovation policies and public-private synergies.

Inuwa’s push dovetails seamlessly with the Federal Government’s Renewed Hope Agenda, which sets an ambitious target of 95 per cent nationwide digital literacy by 2030, fostering inclusive economic empowerment.

Participants hailed the forum as a pivotal step toward unlocking Northern Nigeria’s tech potential, with NITDA poised to lead implementation through strategic interventions and partnerships.


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