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VDT Communications Unveils ISO 20000-1:2011 Certification

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VDT Communications has unveiled to the public its ISO 20000-1:2011 certification, an achievement that bestowed quality service on the company.

Abiodun Omoniyi, managing director, VDT Communcations, said that, “it has been a great and tremendous journey reaching this destination considering we started out by achieving the ISO: 9001: 2008 certification in 2013 and in less than two years, we are here again with another laudable achievement: ISO 20000-1:2011.”

“I can look back and smile for all of these achievements because of our entire staff dedication and commitment. It is great to celebrate this achievement. But, it is even greater to celebrate our Customers and partners without whom there would not be anything to celebrate; they are the ones that challenged us to reach higher heights in the delivery of quality service,” he said.

According to him, “the truth is, we never set out to set any record. We were well into the journey before we realised that a record was being set – the first Telecom company to achieve this feat in West Africa.

Indeed, the starting point of all achievements like NAPOLEON HILL stated is “desire”. We desired this, with optimistic faith, hope and confidence until we got the ISO 20000 certification for IT service industry.”

He describe ISO 20000-1:2011 as certification that focuses primarily on fine-tuning the IT Service management capability of a company which includes key processes of service delivery, control, complaints resolution and relationship management.

“Like the ISO 9001: 2008, this certification is ultimately aimed at providing top-notch service quality experience and satisfaction to VDT customers in a globally standardized manner”.

Among the benefits of this certification to VDT include: reduction in incidents and improved incident management, improved corporate image and credibility of the VDT Brand, adoption of an integrated process in the delivery of IT services, reduction in response time and interruptions to IT service, improved cost management, inculcation of a culture of continual improvement into VDT operations, greater under-standing of roles and business objectives, ensuring consistent and premium service delivery.

All these give VDT a competitive edge and most especially increased customers’ satisfaction and loyalty. With ISO 20000 certification, all our Customers are in for a world class service experience.

For VDT Communications occasions like this also provides an opportunity for them to recount their achievements. In less than three (3) years, the company has been able to achieve some noble strides.

Among these are the following: 11 Trainee Engineers’ program (TEP), 10 New Graduate Trainee Modular program (GTM), New POPs opening to cover the entire 36 states capital of Nigeria, Increase in staff strength to about 200 personnel pan-Nigeria and a more visible, strong  and positive brand image through new logo/rebrand

The company has provided leadership in Broadband communication through Bitflux consortium winning of 2.3GHz spectrum auction

With ISO 20000: VDT has become a name synonymous with quality service.

However, this has also challenged it to continually improve on their standards in all areas of service delivery.

“Our customers and members of the public expect much more from us.  To us in VDT, this is a good challenge, because we see it as a stimulus for excellence, growth and even greater accomplishments.

I assure all that we will not rest on our oars, but will continually uplift our service quality to the benefits of our customers, stakeholders and the society at large,” he added.


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Nigeria Seeks Alliance with Sweden to Strengthen Digital Economy

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Nigeria is eager to deepen its links with Sweden in order to grow its digital economy. Dr. Bosun Tijani, Nigeria’s Minister of Communications, Innovation, and Digital Economy, recently returned from a tour of Sweden.

The main meeting in Stockholm was with the Minister of International Development Cooperation and Foreign Trade, with additional meetings with the private sector.

Tijani stated that Nigeria’s position as Sub-Saharan Africa’s second largest trading partner influenced efforts to strengthen ICT ties.

The Nigerian minister stated that Sweden has the world’s second highest concentration of unicorns (after the United States) and a rich history of innovation.

“So, there is a lot of opportunity for collaboration and support for our initiatives in innovation, research, connectivity and digital technology as we work to accelerate the growth of Nigeria’s digital economy,” Tijani said.

The present administration of president Bola Tinubu, which has been in power since 2023, has developed a strategic plan outlining a vision for Nigeria that leverages the transformative power of digital technology and innovation to diversify its economy.


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Digital Transformation Can Unlock Nigeria’s Prosperity -NIGCOMSAT Boss

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Mrs. Jane Egerton-Idehen, managing director, Nigerian Satellite Communications Limited (NIGCOMSAT), has said that the time has come to unlock Nigeria’s true potential, by embracing digital transformation and fostering a culture of innovation as a way to further enhance other sectors like Financial and Insurance (Financial Institutions); Trade; Agriculture (Crop production); Manufacturing (Food, Beverage & Tobacco); Construction; and Real Estate, among others.

Digital Transformation Can Unlock Nigeria’s Prosperity -NIGCOMSAT Boss

She said that over-reliance on the oil sector has created a vulnerable economy in Nigeria.

Egerton-Idehen said this in Nsukka on Saturday while delivering the 20th Herbert Macaulay Memorial Lecture themed, “Harnessing Practical Engineering Solutions for Sustainable Economic Development” held at the Princess Alexandra Auditorium Hall, University of Nigeria Nsukka (UNN).

Egerton-Idehen who spoke on the topic “Championing Innovation: Digital Transformation and Economic Diversification in Nigeria,” said that Nigeria has heavily relied on oil production for many years which has not augured well for the country’s economy.

She said that digital transformation is the process of using digital technologies like Robotics, Mobile Internet, Artificial Internet, to radically transform existing traditional and non-digital business processes and services.

According to her “The largest contributor to the nation’s GDP post-1970s was crude oil.  With the oil boom in 1973-74,  it was in the double digits at its highest; it was 40% of GDP until  post-2010 when sectors like Agriculture and ICT started to redistribute that balance.

“Currently, oil contribution to GDP has returned to a single digit — pre-1970 figures, it sits at 6% of GDP today. The oil sector still provides for 95% of Nigeria’s foreign exchange earnings and 80% of its budgetary revenues.

“Nigeria, as we know, is a nation brimming with talent and potential, stands at a crossroads. While blessed with abundant natural resources, particularly oil, our economy remained heavily reliant on a single sector for over five decades.

“The price per barrel of oil needed for Nigeria to balance our budgets is– $139, Saudi Arabia $83.8, and UAE $67 (Kullab & Abdul-Zahra, 2020). Current global conditions make this untenable. Oil prices have crashed due to the COVID-19 pandemic, among other reasons (Alia Alzubair, 2021),” she said.

NIGCOMSAT Boss said further that the vulnerability to fluctuating oil prices exposes Nigeria to external shocks and hinders sustainable growth.

“There are many ways we can frame our road to diversification and non-dependence in the oil sector.

“With our experience with ICT, we can safely assume we could reform, and impact various sectors driving economic growth through digital transformation.

“This could be done by addressing the challenges and harnessing the opportunities, Nigeria can leverage digital transformation as a powerful tool for economic diversification, job creation, and shared prosperity.

In a remark, Prof Charles Igwe, vice-chancellor of UNN said that was one of the first Nigerian nationalists and his opposition to many colonial policies paved the way for the Independence of Nigeria

“Together with Nnamdi Azikiwe he co-founded the National Council of Nigeria and the Cameroon (NCNC) and became its president.

The VC noted that the Faculty of Engineering initiated the biennial lecture series in order to achieve the following goals; Highlight the faces of a man who has been described as the father of Nigerian Nationalism, Encourage present da engineers, surveyors, architects, and other professional to learn from his professional lifestyles and make every effort to leave good footprints on the sand of time.

Other targets of the HMML series are; To map out strategies and mobilize resources to improve the teaching, learning, and research environment within the Faculty of Engineering and the university at large,, and to identify major National issues of engineering importance, and through the learned discourse proffer engineering solutions to them.

“The theme of this HMML, ‘ Harnessing Practical Engineering Solutions doe Sustainable Economic Development’ is very apt for Nigeria and the world over where sustainability is the current jingle for every developmental solution, and I am happy that very distinguished professionals have gathered here for the discourse,” he said.

Igwe challenged the Dean of the Faculty of Engineering and other staff of the faculty to proffer immediate solutions to the energy crisis in the University and its environs.

Also in a remark, Prof. Emenike Ejiogu, dean, Faculty of Engineering, UNN said that the HMML series is one of the longest-running academic lecture series in any Nigeria university, noting that the faculty had instituted the lecture series in honour of Herbert Heelas Macaulay.

“The Faculty of Engineering Board resolved on October 5, 1978, to establish a Memorial Lecture series to be known as HMML, to honour Macaulay; the father of Nigerian nationalism, who trained and practiced as an engineer, architect, and surveyor.

“The first lecture was held in 1980 and has since continued every two years with many distinguished lecturers doing justice to the selected theme that the faculty board carefully selected according to the needs of time.

“This year’s (20th edition) HMML lecturer, Mrs. Egerton-Idehen is the first ever female to feature as an HMML lecturer, and she has chosen a very timely and appealing title for her lecture,” he said.

Ejiogu, who is also director, Africa Centre of Excellence for Sustainable Power and Energy Development (ACE-SPED) UNN, commended Prof. Igwe, UNN- VC and his management team for their support and encouragement in all the endeavours of the faculty.

He also commended other lead paper presenters, relevant stakeholders and the general public who attended and contributed the the success of the 20th HMML.

The occasion was chaired by Prof. Paul Eke, a professor of Digital Technology and System Engineering, Royal Academy of Engineering, University of Leeds, United Kingdom.

The highlights of the 20th HMML include; Gown Meets Town, a Technical Exhibition of practical projects of staff and students of the faculty of Engineering and interested private and public sector companies and organizations, with products and services relevant to sustainable economic growth, Technical Symposium and Panel Discussion, Alumni Homecoming Events, Unveiling and Handover of Agbebi Alumni Class of ’85 Building, among others.

 


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NAEC to Deploy Nuclear Science for Power Generation

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Nigeria Atomic Energy Commission (NAEC), in collaboration with the Centre for Energy Research and Training (CERT) at Ahmadu Bello University, Zaria is set to leverage nuclear science and technology to enhance electric power generation in Nigeria.

NAEC to Deploy Nuclear Science for Power Generation

Prof Yusuf-Aminu Ahmed, chairman of NAEC, made this known during the 20th Anniversary Symposium of Nigeria’s first Nuclear Research Reactor-1 (NNR-1) in Zaria.

Prof Ahmed emphasised the accumulated expertise in nuclear power at the center, asserting Nigeria’s readiness to advance to the next stage of power generation through nuclear reactors. “We have utilised the reactor for research and development extensively, and now we are poised to employ it for electricity generation,” Mr Ahmed stated.

He further disclosed that President Bola Tinubu has tasked the commission with contributing to Nigeria’s clean energy initiatives, with the nuclear energy programme set to play a significant role, and noted the signing of intergovernmental agreements with some vendors.

Sen. George Akume, secretary to the government of the federation, lauded the 20 years of safe operation of the nuclear research reactor as a testament to Nigeria’s commitment to the safe application of nuclear energy.

He underscored that the successful operation of the nuclear research reactor paved the way for considering a nuclear reactor for electricity generation, echoing President Tinubu’s advocacy for nuclear energy in Nigeria’s power sources.

In his remarks, Prof Sunday Jonah, director of the center, highlighted the event’s purpose of celebrating two decades of safe operation, maintenance, and utilisation of the NNR-1.

However, amidst the achievements celebrated, Prof Jonah expressed concern over a purported attempt by NAEC to wrest control of the center from the university through the proposed NAEC Bill 2022 and cautioned that such a move would contradict the original vision of the center’s establishment within universities, designed to foster a culture of research and development.

 

 

 

 

 


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