Telecom
95% of the World Now Covered by Mobile Broadband Networks – GSMA Research

Ensuring people are able to use mobile internet, rather than focusing purely on network coverage, is the key to driving digital inclusion for 3.2 billion people worldwide, according to statistics released by the GSMA yesterday.

The organisation’s annual State of Mobile Internet Connectivity Report shows that 95% of the global population now lives in areas served by mobile broadband connectivity, and that enabled by that coverage footprint, 55% of the world’s population is now connected to mobile internet. Providing coverage to the remaining 5% (the ‘coverage gap’) remains an important challenge.
However, the bigger issue is the 3.2 billion people, equivalent to 40% of the world’s population, who are covered by a mobile broadband network but face barriers that prevent them from getting online (the ‘usage gap’). These include:
– A lack of literacy and digital skills
– Affordability (particularly handset affordability)
– Access to relevant content and services
– Safety and security concerns and access
The impacts of these challenges have far-reaching consequences, especially in low- and middle-income countries (LMICs) where mobile is the primary – and in many cases only – form of internet access.
94% of the world’s ‘unconnected’ population – who are more likely to be poor, living in rural areas and women – live in LMICs.
Lack of internet access holds them back from playing an active role in an increasingly online world, making them less able to cope with the continuing economic and social disruptions caused by the COVID-19 pandemic, climate change, rising energy prices and the cost-of-living crisis.
These barriers also prevent them from being able to access critical information and services such as healthcare, education, e-commerce, financial services and income-generating opportunities.
GSMA Director General, Mats Granryd said “More than 55% of people globally are now benefitting from the transformational power of mobile internet connectivity.
“Mobile operators worldwide have now extended mobile coverage to 95% of the global population, and continue investing every day to increase that footprint. We should celebrate that achievement, but we shouldn’t let it blind us to the even bigger challenge.
“It’s time to make real strides on the journey to reach the 3.2 billion people who are not yet using mobile internet despite living within the footprint of mobile broadband networks.
“We call on governments and organisations worldwide to work alongside the mobile industry and make digital inclusion a genuine priority. Removing barriers to mobile internet adoption will boost economic recovery, improve social mobility and gender equality, and transform the lives of millions worldwide.”
Important trends
Whilst the report highlighted the importance of increased focus on addressing the ‘usage gap’ it also revealed a number of important trends:
- Use of mobile internet is still growing, and driving digital inclusion. By the end of 2021, 4.3 billion people were using mobile internet or 55% of the world’s population, up from 43% in 2017
- Almost 300 million people came online in the past year. Most of the people who started using mobile internet in 2021 came from LMICs where 94% of the unconnected population live. As a result, for the first time half of the population LMICs is now using mobile internet.
- Globally, the coverage gap reduced substantially over the last 7 years. The percentage of people outside the reach of mobile broadband networks fell from 19% in 2015 to 5% at the end of 2021. However, there is no room for complacency: 400 million people worldwide still do not live in an area covered by a mobile broadband network, and progress has slowed since 2018.
While important progress has been achieved in increasing internet adoption and usage, the report, which was funded by the UK Foreign, Commonwealth and Development Office (FCDO) and the Swedish International Development Cooperation Agency (Sida) via the GSMA Mobile for Development Foundation, demonstrates that growth has been unequal and there is a growing digital divide between and within countries.
It concludes that strong collective effort is needed to close the digital divide. This requires informed, targeted action by all stakeholders, including mobile operators, policymakers, international partners and the broader private sector to address the needs of the unconnected and the barriers they face to accessing and using the internet.
Addressing the mobile internet usage gap will be a focus of this year’s Mobile World Congress Africa event in Kigali, Rwanda, which starts next week.
Telecom
Lebara Nigeria Becomes Member of GSMA Network

Lebara Nigeria has become a member of the Global System for Mobile Communications Association (GSMA) as it expands operations in the West African country.

The membership places Lebara Nigeria within a global network of more than 1,000 mobile operators, device manufacturers, technology companies and digital service providers.
Through the GSMA, the company will have access to industry research, technical standards, policy engagement and industry initiatives.
Lebara Nigeria said the move reflects its participation in the wider telecommunications ecosystem as it develops its operations in Nigeria’s mobile market.
Nigeria’s telecommunications sector plays a central role in the country’s digital economy, with more than 170 million active mobile subscriptions supporting services such as digital payments, e-commerce, education and healthcare.
Industry analysts say participation in international bodies such as the GSMA supports knowledge sharing and the adoption of industry standards.
Lebara Nigeria said GSMA membership will support its engagement with industry developments and policy discussions in the telecommunications sector.
The company said it remains focused on operating in Nigeria’s mobile telecommunications market as demand for connectivity continues to grow.
GSM Association is the advocacy and lobbying organization for the mobile communications industry, representing more than 1,000 mobile operators as full members and a further 400 companies in the broader mobile ecosystem as associate members.
Telecom
Vitel Wireless Warns Public, Says it Not Running any Investment Scheme

Management of Vitel Wireless, mobile virtual network operator (MVNO), has distanced the company from a fraudulent scheme operating under the name: “Vitel Shares Services.”

In an official statement, the management clarified that Vitel Wireless is not selling shares or running any investment schemes.
They warned that the operators of “Vitel Shares Services” are using unauthorised websites, mobile applications, social media promotions, and bank accounts falsely linked to Vitel Wireless to mislead the public.
The statement reads: “The attention of Vitel Wireless has been drawn to a fraudulent scheme operating under the name ‘Vitel Shares Services.’
“We wish to state clearly that Vitel Wireless has no affiliation with Vitel Shares Services, or any platform claiming to offer Vitel shares, investments, or financial products through unofficial channels.
“We do not solicit investments through agents, social media, websites, apps, or third parties. Any platform claiming to offer Vitel Wireless shares or investments outside our official channels is fraudulent and should be treated as such.
“We urge the general public to remain vigilant and verify all information through official Vitel Wireless communication channels before making any payments or sharing personal data.”
Telecom
Airtel Nigeria Deepens Focus on Data Usage Transparency @ Customer Forum

Airtel Nigeria has concluded its second Customer Forum in Abuja, bringing together a large section of customers including high-volume data subscribers, 5G customers, and key stakeholders in another landmark engagement aimed at addressing concerns around data usage, transparency, and customer experience.

The forum themed “Understanding Your Data and Taking Control 2.0.” aimed to strengthen trust in Nigeria’s rapidly evolving telecommunications landscape. The session also featured inputs from representatives of the Nigerian Communications Commission (NCC).
Delivering the Keynote remarks, Dinesh Balsingh, CEO of Airtel Nigeria, who was represented by Femi Adeniran, Director, Corporate Communications and CSR, emphasised that trust remains the most valuable currency in telecommunications, and Airtel remains committed to strengthening customer confidence through transparency and continuous engagement.
He explained that discussions around data consumption have become increasingly important as digital lifestyles evolve, with smartphones, cloud services, video streaming and emerging artificial intelligence applications significantly influencing data usage patterns.
According to him, Airtel recently introduced the Airtel Data Calculator, an innovative tool designed to help customers estimate their data needs based on online activities such as multimedia streaming, video calls, social media usage, and gaming.
“The purpose of the Airtel Data Calculator is to provide greater visibility, support informed decision-making and place more information directly in the hands of customers. Because transparency should never be viewed as a compliance exercise. Transparency is good business,” he stated.
He further reassured customers that Airtel has no incentive to shortchange subscribers through inaccurate billing, forced spending or unnecessary data depletion, stressing that the company’s growth depends on customer satisfaction, loyalty and trust.
Adeniran also highlighted Airtel’s continued investments in network infrastructure, fibre capacity, digital platforms, artificial intelligence capabilities, customer service systems and workforce development, noting that these investments are aimed at improving service quality and enhancing customer experiences.
Oladokun Oye, Director, Customer Experience, Airtel Nigeria, while welcoming participants to the event, said the forum was created to provide customers with an open platform for education, engagement and problem-solving, noting that the customer remains at the centre of Airtel’s business.
“Data has become central to everyday life, powering work, education, commerce, entertainment, healthcare and countless opportunities. As data usage grows, so too does the desire for greater visibility and understanding.
Today’s conversation is part of an ongoing journey. A journey toward greater transparency. A journey toward deeper understanding. And a journey toward a better customer experience for every Airtel subscriber,” he said.
The forum also featured practical demonstrations on data consumption management, device settings, and usage habits that impact data usage. It also included an interactive session by which Airtel teams provided clarifications and offered feedback to customers.
The Abuja event follows the successful maiden edition held earlier this year in Lagos and aligns with broader industry efforts led by the Nigerian Communications Commission (NCC) to improve consumer awareness, transparency, and confidence within the telecommunications sector.
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