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The Great Redeployment: How to Build a Workforce for the Agentic Era

By Ursula Fear, Senior Talent Program Manager at Salesforce
The conversation about AI and the workforce has been dominated by one word: replacement. However, the true story of this technological revolution isn’t about replacement, but about redeployment – a fundamental shift in how we orchestrate human talent and intelligent technology.

At a time when organisations face rising expectations and increased complexity, we are entering the era of the agentic enterprise: where humans and AI agents collaborate seamlessly as a single, intelligent workforce.
These AI agents are not mere assistants; they are autonomous partners that can reason, decide, and act, freeing human teams from routine work to focus on what they do best: strategy, innovation, and building deep customer relationships.
This collaboration marks the beginning of the great redeployment, a once-in-a-generation opportunity to elevate the nature of work itself.
Salesforce research indicates that 81% of HR leaders plan to reskill employees for better job opportunities in the digital labour era.
Success, however, is not guaranteed. It requires a deliberate two-pronged approach: transforming our teams’ skills and cultivating an agentic mindset across the organisation.
From task-based to outcome-driven roles
For decades, we’ve defined jobs by the tasks they entail. The great redeployment demands we shift this focus to outcomes. As AI agents take on more automatable tasks – from data analysis to code generation – the most valuable human skills will be those that AI cannot replicate.
The UN’s AI Impact Quadrant confirms what leaders must now accept: reskilling, upskilling, and cross-skilling are the most critical imperatives for building a future-proof workforce.
We must equip employees in roles susceptible to automation with entirely new capabilities. But more importantly, we must uniquely enhance human skills across the entire workforce. Critical thinking, strategic oversight, and empathetic leadership are no longer “soft skills”; they are the core drivers of value in an agentic enterprise.
According to the World Economic Forum’s Future of Jobs Report for 2025, resilience, flexibility, and agility; resource management; and programming and technological literacy will differentiate growing from declining jobs.
The crucial differentiator for talent will be the ability to distinguish between a job (the strategic “why”) and its associated tasks (the tactical “how”). The most successful professionals will own the outcome of their job, maintaining full accountability while skillfully deploying AI agents to execute the necessary tasks with speed and precision. This is the new benchmark for performance.
Cultivating the agentic mindset
Skills are only half the equation. Without a culture that embraces change, even the best-skilled workforce will falter.
The latest Slack Workforce Index reveals that employees who actively use AI are not only 64% more productive but also 81% more satisfied with their jobs. This isn’t just a productivity hack; it’s a leading indicator of a cultural shift.
Fostering this mindset begins with leadership. Leaders must champion a culture of continuous learning and psychological safety, where curiosity is encouraged and experimentation is rewarded.
This means starting with small, manageable AI integrations to build confidence and demonstrating the value of human-agent collaboration through clear communication and inclusive engagement. When teams feel supported and see the purpose behind the technology, they are empowered to innovate.
The goal of the great redeployment is not to build a workforce of AI operators, but a workforce of innovators, strategists, and relationship-builders, amplified by AI.
By focusing on both skills and mindset, we can unlock the limitless potential of this new era and build enterprises that are not just more efficient, but more human.
Broadcasting
US invests $115m in counter-drone tech for World Cup security


Drone
The US Department of Homeland Security (DHS) will invest $115 million in counter-drone technology to safeguard the 2026 FIFA World Cup and events marking America’s 250th independence anniversary, creating a dedicated office for rapid drone system deployment.
Homeland Security Secretary Kristi Noem described drones as “the new frontier of American air superiority,” stressing the need to counter threats from drug cartels using unmanned aircraft for smuggling and surveillance, alongside incidents like a 2025 NFL stadium drone flight and 2024 New Jersey sightings.
The funding supports 11 World Cup host cities expecting over one million visitors, building on FEMA’s $250 million grants to those states and addressing risks heightened by cartels’ advancing tech, including a reported FBI tracking plot in Mexico.
DHS has conducted over 1,500 counter-drone missions since 2018, with the new Program Executive Office accelerating acquisitions amid President Trump’s border security push.
Broadcasting
Youth Talent Takes Center Stage as T2 Ignites High-Octane Rap Battles @ Carnival Calabar

The energy at the Carnival Calabar Music Concert reached a new high as T2 introduced a first-ever rap battle platform, giving young Nigerians an electrifying stage to showcase their talent, creativity, and self-expression while competing for exciting prizes.

Held at the U.J. Esuene Stadium, the activation blended pulsating music, vibrant culture, and youthful energy into a dynamic celebration that kept thousands of carnival-goers fully engaged from start to finish.
Eight fearless contestants stepped into the spotlight, going bar for bar in an intense lyrical showdown. Rappers fused local languages, pidgin, and sharp punchlines, creatively weaving the T2 brand into their verses.
Anchored by the energetic hosting duo MC Double I and MC Princess, the rap battles thrilled over 16,000 attendees, including the Governor of Cross River State, Senator Bassey Otu, delivering an unforgettable showcase of youth talent and cultural expression.
With prizes including fridges, gas cookers, sound systems, and airtime top-ups, the competition remained fierce throughout the night. After two high-energy rounds narrowed the field to a five-man final duel, Emmanuel Eye emerged as the overall winner, taking home the grand prize — a fridge.
“I never expected this at all,” Emmanuel said. “I came to the concert like anyone else, and hearing about the T2 rap battle was a surprise. When I got the chance to perform, I just went for it. Being named the overall winner is amazing, and I’m grateful to T2 for creating this platform to showcase our talent.”
Beyond the stage performances, T2’s presence added a digital layer to the carnival experience. As part of its role as Digital Technology Partner of Carnival Calabar, the brand introduced the MyT2 App as a lifestyle companion, while also enabling line reactivations, airtime top-ups, and instant rewards for hundreds of attendees, blending technology seamlessly into the live celebration.
Commenting on the activation, Chinelo Manefo, Specialist, Events and Sponsorship at T2, said:
“The energy from both the rappers and the crowd was incredible. This platform reflects exactly what T2 aims to create — a celebration of youth, creativity, and culture, enhanced by technology that connects people and experiences. Seeing the audience so immersed shows how music and performance can empower the next generation.”
The Carnival Calabar Music Concert, headlined by Tiwa Savage, Timaya, and top local performers, was further energized by T2’s interactive rap battle platform. By blending music, culture, youth expression, and digital innovation, T2 reinforced its commitment to championing Nigeria’s next generation, giving young creatives a stage to shine while enriching how they experience the festival.
Broadcasting
Aig-Imoukhuede Foundation Wrapped Up 2025 with Real Change in Governance, Health, Media Across Africa

Aig-Imoukhuede Foundation has announced its 2025 achievements, marking a year of accelerated impact, systemic reforms and innovation in public leadership and service delivery across Africa.

Aig-Imoukhuede Foundation
A statement issued on Wednesday in Lagos said the foundation strengthened governance, improved primary healthcare, drove digital transformation and elevated media’s role in promoting public sector accountability.
It said the AIG Public Leaders Programme (PLP) trained 72 public sector leaders from Nigeria, Egypt, Tanzania, Cameroon, Zambia, Malawi and Kenya—its fastest growth to date—bringing the alumni network to 309.
These alumni are driving 237 reform projects to enhance public institutions, from faster decision-making to greater transparency, with nine promoted to higher roles for their contributions.
On civil service modernisation, the foundation accelerated digitalisation at the Office of the Head of the Civil Service of the Federation (OHCSF), streamlining 19 processes and achieving a 75 per cent increase in work speed through automated workflows.
It also trained over 400 officials from the Federal Ministry of Justice, Federal Civil Service Commission and Federal Ministry of Innovation, Trade and Investment in digital skills to support the FCCSIP 25 initiative and ongoing digital rollouts.
In healthcare, the Adopt-A-Healthcare-Facility Programme renovated four primary healthcare centres in Edo State, boosting antenatal visits by 73 per cent, immunisation coverage over 100-fold and fully vaccinating 554 children, while supporting 6,788 patients.
The foundation recognised 18 outstanding public servants with ₦500,000 each via the Emily Aig-Imoukhuede Endowment Awards and received a partnership award from the OHCSF for civil service reform efforts.
To empower media, it trained 50 journalists from top Nigerian media houses in impact storytelling, data analysis, visual and ethical reporting to better inform citizens on public sector changes.
Over five years (2021–2025), the foundation invested £2.6 million in PLP, saved ₦2.38 billion for the public sector through capacity building, trained 1,500+ civil servants, upskilled 660 digitally, trained 40 permanent secretaries and awarded 33 scholarships driving seven policy changes.
Other milestones include digitising 5,000 files, automating 333 processes, a 61 per cent efficiency gain, 60 per cent digital file creation at OHCSF, 128 excellence awards, 116 process reforms, 23 advocacy projects, 25 capacity initiatives, 18 podcasts, four healthcare articles, three policy papers, 23 adopted PHCs (four renovated) and 878+ fully immunised children aged 0–9 months.
Executive Vice Chair, Mr Aigboje Aig-Imoukhuede, said: “2025 was a year of real, measurable impact. From training hundreds of public servants to improving healthcare, helping ministries go digital, and equipping journalists to tell stories that matter, our work is making governments work better for citizens and communities across Africa.”
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