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Handling Insecurity of Mails, Scam in Courier

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As commerce and trade are no longer restrained by natural boundaries, transport and communication are also expanding their frontiers and are part of the globalization exercise. Courier industry is therefore coming under challenges to measure up and contribute its quota in the globalizing world. Information and communications technology, providing a new vista in the way we communicate, has brought a lot of innovations in the telecommunications industry as well as challenges. Processes are now made faster with various software, and monitoring of consignments is now made possible with the use of track and trace, yet technology has left some room for clever ones to manipulate the system.
In order to protect the courier business and the interest of clients, there is need that each courier firm put in place reasonable level of measures against fraudulent practices.   Mail insecurity has a lot of consequences on courier companies such as loss of business, loss of reputation, poor quality of service, demand for compensation, pilfering, damages and other legal costs, replacement of property and others. Felix Onabule, principal investigation officer EMS/Speedpost, Lagos Island had in the annual conference of EMS/Speedpost this year identified items that are prone to  criminal activities as postal packet , mail bag and bulk containers, documents, postal value documents, redirection among others.
Onabule revealed that between July 2008 and April 2009 that a lot of mails enclosed with prohibited items were intercepted and referred to the Economic and Financial Crimes Commission (EFCC) for further inquiry.  The breakdown of the seizures showed that three hundred and twenty eight fake cheques were intercepted with nineteen ATM cards, sixteen international passports and twenty two fake certificates. The number, no doubt will have increased considering the time the seizures were made and now. The monetary value of the illegal enclosure in various international currencies in cheques and physical cash amounted to billions of naira.
General insecurity of mails in Nigeria postal system had necessitated that reform be put in place to sanitize the sector. The state of affairs in the sector has brought some bad reputation to the system and this has affected the patronage most of the courier companies, especially the indigenous ones receive from clients. Even up until date, some big companies would never patronize the indigenous courier companies because they feel they cannot trust them with their important documents. This explains the choice of multinational courier companies over their Nigerian counterparts. But that impression is fast changing as some indigenous courier firms have shown they can render quality service as well. The entrance of Union Express and Courier Plus owned by the Intercontinental Bank has raised the integrity bar for indigenous players. Other indigenous courier firms are also forming partnerships and alliances with some international courier companies in their effort to improve service delivery.
Onabule stated in his paper that security of mails begins at the point of collection, that is , on the acceptance of the mail at the counter until it is delivered to the addressed safely within the stipulated time. He said security of courier items is a chain that must not be broken or abused right from the point of acceptance to the end point of delivery. Onabule argued that security is a necessity for a qualitative courier service and said that to achieve some level of security in the industry that every Dick, Tom and Harry should try and discharge their duties effectively and efficiently to provide qualitative postal service and guarantee customer satisfaction.
To solve mail insecurity and scam, Onabule suggested increased coordinated effort of the stakeholders- that is the ventures, government and customers, installation of x-ray machines in all mail processing centres to assist in screening mail bags and packets, provision and rehabilitation of watching galleries in all the major post offices and courier companies for observation/monitoring of staff sorting the mails. He also said that installation of modern scientific fraud/crime prevention equipment such as Closed Circuit Television (CCTV) with recording camera should be used in all operation rooms even as he suggested sporadic search of staff working in the mail offices is necessary to check stealing or pilfering of postal packets, among other suggestions.
DHL , an international express and logistics company  has invested so much on security and it ensures that security of customers and staff is guaranteed at all times. Recently, the company built a facility at the NAHCO complex, Murtala Muhammed International Airport in its attempt to ensure security of the mails it handles.

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Moniepoint Marks 10 Years of Transforming Nigerian Businesses

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Moniepoint Inc., Nigeria’s definitive platform for small businesses and Africa’s all-in-one financial ecosystem, today released its 2025 Year in Review, marking a decade of “financial happiness” and a transformative year of growth.

Moniepoint Marks 10 Years of Transforming Nigerian Businesses

Moniepoint

Highlighting its role as the backbone of Nigeria’s entrepreneurial economy with over 6 million active businesses, the company revealed that its microfinance bank has now disbursed over ₦1 trillion in credit to thousands of businesses from provision stores and supermarkets to building materials sellers.

It is worthy to note that on average these businesses experienced growth by more than 36% after accessing credit, signposting its primacy as a transformational growth level and instrument of deepening shared prosperity.

Moniepoint uses alternative data points that include transaction histories, business patterns and payment behaviours in a bid to accommodate what traditional credit scoring misses to drive financial inclusion and access to credit.

The company’s 2025 performance reinforces its role as a critical financial infrastructure which not only supports the Nigerian economy, but also impacts everyday lives, creating immense value.

Founded in 2015 by Tosin Eniolorunda and Felix Ike, Moniepoint Inc (formerly known as TeamApt Inc) has established itself as the leading financial platform for Nigeria’s vast network of small and medium-sized businesses (SMEs), offering an integrated suite of services, including digital payments, business bank accounts, credit, foreign exchange (FX), and management tools.

During the year, as Nigeria’s largest merchant acquirer, now powering 8 out of every 10 in-person payments made across the country, Moniepoint MFB, the banking and payments subsidiary, processed ₦412 trillion in transaction value handling more than 14 billion transactions. This clearly suggests that Moniepoint is well-positioned to play a greater role in Nigeria’s steady march towards a trillion dollar economy by 2030.

“Our journey has been one of intentional evolution,” said Tosin Eniolorunda, Group CEO and Founder of Moniepoint Inc. “What started as a passion to solve overlooked problems has evolved into a platform powering the dreams of millions.

“As 83% of employment in Africa exists in the informal economy, our mission to create financial happiness is an operational mandate that guides our product development, our market expansion, and our capital allocation decisions.”

Beaming with enthusiasm, Eniolorunda continues, “Yet for all we have accomplished, we approach our second decade with the clarity that our work remains unfinished.

“As we enter this next chapter, we do so with strengthened conviction in our strategy, deepened partnerships with world-class institutional investors, and an organisation scaled to deliver on Africa’s entrepreneurial potential.

“The infrastructure we have built over the past decade provides the foundation. The journey is far from over, but our resolve has never been stronger. To our partners, our customers, and our team: thank you for a decade of impact. We are just getting started.”

In 2025, Moniepoint Inc. reached a series of critical inflexion points, highlighted by the successful completion of its Series C funding round, which raised over $200 million in equity financing from leading institutional investors, including Development Partners International, Google’s Africa Investment Fund, Visa, the International Finance Corporation, and Verod Capital.

The year also marked the launch of MonieWorld in the United Kingdom, extending Moniepoint’s platform to serve the African diaspora by strengthening key remittance corridors and laying the foundation for the delivery of comprehensive cross-border financial services.

Moniepoint MFB re-launched its savings product in a firm demonstration of the company’s commitment toward its’ oft stated mantra of providing financial happiness. Data reveals in terms of savings behavioral patterns, the majority of users choose to save on a daily basis, with focus across business operations (24%), rent (16.5%), and education (10%) representing top savings priorities.

The launch of Moniebook and the acquisition of a national Microfinance Bank license for Moniepoint MFB further expand the company’s regulated capabilities and product depth.

TeamApt Ltd, the switching and processing subsidiary of Moniepoint Inc., also achieved major regulatory and operational milestones in 2025 that have solidified its position in the global payments landscape. After a rigorous certification process, the company successfully secured licenses from Mastercard and Visa to act as a processor and acquirer for these global card schemes..

This strategic move allows TeamApt to support international card payments directly and offer these critical switching services to other businesses across the continent.

Monnify, the web payment gateway processed N25 trillion in the period under review, demonstrating remarkable resilience and industry confidence firmly positioning it for more business-to-business transactions.

Moniepoint’s impact extended beyond banking into critical social interventions even as the company partnered with the Federal Government to support the Rice Intervention Programme, reaching nearly 850,000 beneficiaries, and worked with the Kaduna State Government in grants disbursement to vulnerable citizens.

Through these initiatives, Moniepoint continues to build the infrastructure required to unlock Africa’s entrepreneurial potential, positioning itself as a trusted partner for the delivery of large-scale economic empowerment programmes.

As Moniepoint Inc. enters its second decade, its well chronicled decade-long evolution from a backend technology provider to a household name, directly complements the Nigerian government’s vision of a more inclusive, data-driven, and productive financial landscape. To read more about the 2025 Year in Review Report:, visit http://2025.moniepoint.com


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MTN Group Names Shoyinka Shodunke IT Core Design Executive Ahead of March 2026

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MTN Group has announced the appointment of Shoyinka Shodunke as Executive: IT Core Design and Delivery, effective 1 March 2026.

MTN Group Names Shoyinka Shodunke IT Core Design Executive Ahead of March 2026

Shoyinka Shodunke

Shoyinka brings more than 29 years of experience in technology leadership, digital transformation and innovation across Africa’s telecommunications sector.

His career spans several senior roles, including Director of Technology at Vodafone Ghana, Chief Technology and Information Officer (CTIO) at MTN Cameroon, Chief Information Officer (CIO) at MTN Zambia, and General Manager: Architecture for the MTN Shared Services Hub in Southeast Africa.

He currently serves concurrently as CIO for MTN Nigeria and MTN South Africa, where he has led large-scale digital initiatives impacting more than 80 million subscribers and overseen a technology ecosystem comprising over 350 professionals.

Shoyinka is recognised for a leadership approach anchored in adaptive intelligence, resilient system design and collaborative value creation.

His work has focused on leveraging Artificial Intelligence (AI) to enhance human creativity, strengthen system resilience and drive innovation at scale.

In 2025, he was named MTN Group CIO of the Year for his role in advancing one of Africa’s most ambitious digital transformations, supporting MTN’s evolution from a traditional telecommunications operator into an AI-enabled technology organisation.

He also received the Tech Champion in Telecoms and CIO of the Year awards at the CIO and C-Suite Awards Africa.

His academic background includes an Advanced Management Programme (AMP) at Harvard Business School, an MBA from the University of Northampton, a Postgraduate Diploma in Global Management from the University of Salford Manchester, and a Bachelor of Technology in Mathematics and Statistics from the Federal University of Technology in Nigeria.

In his new role, Shoyinka will lead the development and execution of standardised and AI-enhanced IT architectures across MTN’s footprint.

His responsibilities will include integrating AI-driven automation, predictive analytics and digital transformation initiatives to improve customer experience, operational efficiency and service agility, while accelerating innovation cycles and time-to-market.


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QNET’s Ethical Pivot: Reshaping Direct Selling for Nigeria’s 2026 Surge

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As Nigeria faces rising youth unemployment and increasing scrutiny of informal business models, trust has become the defining currency of entrepreneurship.

QNET

Against this backdrop, QNET, a global wellness and lifestyle company, says it is repositioning ethical direct selling as part of the solution – not as a quick-income promise, but as a regulated, transparent pathway into micro-entrepreneurship – as it outlines its Nigeria-focused strategy heading into 2026.

With nearly three decades of experience in the wellness and lifestyle segment, QNET has operated in Nigeria through independent distributors and digital sales channels since 2021.

In recent years, regulators have intensified oversight of informal and semi-formal business models amid growing concerns around consumer protection, transparency, and fraud, reshaping expectations for how direct-selling companies operate in the country.

For Nigeria, where millions of young people rely on informal income streams, the distinction between legitimate direct selling and fraudulent schemes has become a policy and consumer-protection priority.

“Against this backdrop, QNET’s 2026 strategy for Nigeria will place integrity, strict regulatory compliance, and responsible stakeholder engagement at the centre of its operations.

“As the company adapts to tighter oversight and evolving market conditions, we believe ethical entrepreneurship must be anchored in transparency and accountability if it is to remain a credible pathway for economic participation, particularly for young Nigerians facing limited formal employment opportunities,” says Ayokunmi Solesi, General Manager for QNET in Nigeria.

At the core of QNET’s direct-selling model are product value, transparent compensation structures, and strict adherence to consumer protection standards, principles aligned with the global direct selling industry’s performance as reported in the WFDSA 2024 STATS Report, which showed the channel generating around $164 billion in retail sales and supporting more than 104 million independent representatives worldwide.

QNET’s model ensures that Independent Distributors (IDs) earn solely from verified product sales rather than recruitment-based incentives, reinforcing the distinction between legitimate direct selling and illicit schemes.

This distinction—earning from products rather than recruitment—is widely recognized by regulators as the primary line separating ethical direct selling from pyramid-style schemes.

By prioritizing verifiable product demand and transparent earnings, QNET supports sustainable income opportunities and professional skill development that contribute positively to Nigeria’s formal economy.

Product innovation remains a key pillar of QNET’s 2026 outlook in Nigeria. Through its partner Transblue Limited since 2022, the company has hosted workshops and expos, such as the 2025 Lagos Product Expo, to promote innovation and youth opportunities.

These events showcased certified wellness products while addressing misconceptions, with over 8,000 attendees at the Abuja edition alone.

QNET’s product portfolio spans health, wellness, personal care, home living & living. At the heart of its wellness category are the Amezcua range of products – including the Amezcua Bio Disc and Chi Pendant – which remain among the company’s most recognised offerings and are widely used for personal well-being and lifestyle optimisation.

Complementing these are timepieces and accessories under the Bernhard H. Mayer brand, including the OMNI Watch, which earned a Silver Stevie Award in 2025 for its sustainability-forward design.

Together, these products reflect QNET’s continued emphasis on certified wellness, durability, and long-term consumer value within Nigeria’s growing lifestyle and wellness market.

Beyond product innovation, consumer protection is expected to be a central pillar of QNET’s strategy, amid rising financial fraud in Nigeria. Building on recent advocacy and enforcement efforts, the company says it is expanding both preventive and defensive measures to safeguard consumers.

In an environment where financial fraud continues to undermine public trust, QNET says consumer education and institutional accountability must go hand in hand. The company’s “Say NO!” public awareness campaign, launched in 2023, focused on helping citizens identify fraudulent schemes through mass outreach and community engagement across Nigeria and other West African markets.

This effort was reinforced through structured collaboration with Nigerian authorities, including the Economic and Financial Crimes Commission (EFCC) and the Federal Competition and Consumer Protection Commission (FCCPC), aimed at disrupting impersonation networks and protecting the integrity of legitimate entrepreneurship.

Such measures place QNET among a small group of direct-selling firms in Nigeria publicly aligning enforcement, education, and regulator engagement as part of their operating model.

In addition to external advocacy, the company believes ethical direct selling must be enforced from within. Between 2022 and 2023, QNET suspended more than 80 distributor accounts across Sub-Saharan Africa for ethics violations, underscoring its zero-tolerance approach to misrepresentation and misconduct. Continuous monitoring of digital platforms for brand misuse further reflects QNET’s view that compliance is not a one-time response, but an ongoing responsibility essential to sustaining trust in the direct-selling sector.

Complementing these legal efforts are educational programmes, such as QNET’s signature financial literacy programme, FinGreen Programme, launched in 2022 in partnership with Transblue Limited, which has trained over 1,500 young people and women across Nigeria in budgeting, saving, responsible spending, and digital financial literacy skills to avoid exploitation.

Moving forward, QNET aims to strengthen its role in Nigeria’s formal economy by positioning ethical direct selling as a viable pathway for micro-entrepreneurship, income diversification, and skills development, particularly among young people navigating an increasingly competitive labour market.

As Nigeria’s gig economy matures under tighter regulation, QNET argues that the future of direct selling will be decided less by scale and more by trust—measured in transparency, consumer protection, and the economic literacy of those it empowers.


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