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Overcoming Technical & Infrastructural Challenges For Mobile Research in Africa

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Africa is indeed rising but this has not always been the case.On the 13th of May 2000, an international current affairs magazine, The Economist, had on its cover page a portrait of the African continent, within it was the image of an armed guerrilla fighter; its caption read: “The Hopeless Continent”.

Within the pages of that edition, the prognosis on Africa encapsulated the prevailing beliefs held  by the majority of those living outside African borders, and by those that considered themselves ‘trapped’ within it. Africa – a starving, poor, disease ridden, fractured, war-torn, corrupt, dying mass of humanity … a former UK Prime Minister, Tony Blair, had described Africa as a “scar on the conscience of the world”.

Fast forward a decade; December 3rd 2011, The Economist magazine caused quite a stir when it came out with a cover titled ‘Africa Rising’ together with an illustration of a boy flying a rainbow-coloured kite the shape of the continent.

Within its pages the magazine paints a scenario of dynamism, resilient entrepreneurial activity, fledging…yet growing economies, nascent…yet stabilizing democracies, a population getting healthier and more educated, an expanding middle class signifying a potential to even out the distribution of wealth.

An Africa, that is “getting its act together”. 54 countries of different ethnicity, culture, language and different levels of development, home to 1.1bn people, the second fastest growing regional economy (second to Asia) and home to more than half of the world’s fastest growing economies.

But not without its challenges, Grand Challenges I must admit.

These include technical and infrastructure challenges in area like education, access to water, energy, healthcare, financial inclusion, public safety and transport and agriculture.

The combination of an Africa Rising and one that still has to overcome challenges represents a significant opportunity for mobile research in African.

In January 2014, Industry Solutions Program Director Mark Walker, IDC Middle East, Africa, and Turkey offered pieces of advice to any company that wants to play in the African IT, especially mobile ecosystem thus, “Strong GDP growth and high ICT spending levels makes Africa an attractive investment destination in 2014, but as users are becoming more sophisticated and demanding, suppliers need to be more focused and resilient in the year ahead.

Despite a number of constraints, African IT departments have been and will continue to be fairly innovative in their approach to newer technologies.

ICT infrastructure development across the continent will accelerate in 2014, as collaboration between private and public improves, demand for access grows, and competition intensifies.”

Why Africa and Mobile Research?

        i.            Mobile subscriptions in sub-Saharan Africa, alone, are forecasted to exceed 635 million by the end of this year (2014) and predicted to rise to around 930 million by the end of 2019.

A survey conducted by Ericsson supported this submission thus: “Total mobile subscriptions in sub-Saharan Africa stood at about 70% at the end of 2013, compared to about 92% globally, and digital technology is “fast becoming a part of everyday life” in the region.

      ii.            In the first quarter of 2014, Nigeria and South Africa were still the leading sub-Saharan countries in terms of mobile subscription numbers, followed by Kenya, the Democratic Republic of Congo and Ghana.

The survey said. “In terms of net additions per country, Nigeria leads, followed by the Democratic Republic of Congo, Uganda and Ghana.”

The increase in the number of mobile subscribers has fuelled increases in mobile internet use in Africa and {we are considered to be at the cusp of a mobile internet revolution}.

Ericsson: “The region’s mobile data traffic is predicted to grow around 20 times between the end of 2013 and the end of 2019. Globally, mobile data traffic will grow 10-fold during the same period.

    iii.            Predictions are that mobile internet use in Africa will increase twenty fold in the next five years … {this is double the estimated growth rate in the rest of the world}.

    iv.            Lower Priced Devices (in particular smartphones and tablets less than $100), increase investment in network infrastructure, and increase availability of spectrum for mobile broadband, are among the factors that will drive this growth.

      v.            Mobile Subscription statistics: Ericsson reports: In 2013, 99% of subscriptions in Nigeria were prepaid, as were 98% in Kenya and 83% in South Africa, which the survey said are amongst the “top mobile markets in the region in terms of mobile subscriptions”.

Other countries in the region “follow largely the same trend”. (Source: ERICSSON MOBILITY REPORT APPENDIX http://www.ericsson.com/res/docs/2014/emr-june2014-regional-appendices-ssa.pdf)

    vi.            One report that highlights this potential predicts that the Internet can contribute up to 300 billion United States dollars to Africa’s GDP by 2025; and this is from an estimated 18 billion in 2013.

This translates directly to opportunities to generate income, to create wealth, to create jobs, new business opportunities, economic expansion, etcetera.

  vii.            The very opportunities African governments are looking for and need to transform their economies and the economic lives of their populations.

viii.            Bridging The Gap Of Limitations From Insufficient Network Coverage And Connectivity

The sing song among the region mobile operators is that the death of necessary infrastructure to operate optimally has formed the subterfuge for poor service delivery.

Some equipment vendors and managed service operators have revealed strategies to overcome the shortcomings giving hope to new entrants in the market.

Some of the strategies include:

–           Full passive and active maintenance sharing of cell sites / towers.

{All operators need towers and it is not cost effective to have towers built next door to one another and pass cost to consumers as it were, networks must go beyond passive sharing of towers and power at the towers to active sharing of both the physical and electronic components of the cell sites including radio, antenna etc. and bring down operating cost.

When three operators do this, their cost will come to a third each}.

–           With collocation strategy come improved operational availability of individual sites: the  length of time the site is able to provide voice and data services to customers, how the sites can be kept running for much longer and faulty components replaced or repaired much faster; all these can aggregate benefits for operators and its subscribers.

–           Mark Zuckerberg, Facebook Chief Executive believes that when everyone is on the Internet all of our businesses and economies will be better and FB launched its Internet.org project last year to connect billions of people without Internet access in places such as Africa and Asia by working with phone operators.

Understanding What Optimal Mobile Research Design For Africa Should Include:

o          African mobile market has always had a huge purchasing potential and can build a strong affinity for value-driven products only if Original Equipment Manufacturers (OEMs) vendors understand the peculiar needs of the African market space. Products must be tailored to meet Africa’s unique infrastructural challenges and consumer behaviours.

o          Power challenges must be factored in and the fairly nascent infrastructural development across the continent in the design of mobile products.

o          Many of the continent mobile network service providers have infrastructure that struggle to deliver quality voice connections across a wide range resulting to the advent of dual-SIM mobile products by discerning providers.

o          Telecommunications infrastructures for landline services are underdeveloped and overburdened and cannot meet Africa’s overwhelming need for voice connections hence the dual-SIM philosophy.

o          The product offering must incorporate affordability, aspiration and originality to deliver value to price conscious African consumers the low-end mobile.

o          Quite important, the new wave dimensions being introduced into the market requires special skills.

For instance, cloud computing: Vendors or OEMS should endeavour to transfer the requisite knowledge for optimal harnessing of the analytics and for growth.

o          Therefore, mobile research techniques require skills that must be transferred or shared for the benefit of the OEMs, the researchers and the end-users.

Africa has made giant strides in the past decades in telecommunications and seek Mobile giants partnership in the rise from the ashes.

Africa is now one of the world’s fastest growing economies averaging an annual growth rate of more than five percent with a growing middle class that craves premium smart phone experience.- the low and  middle end mobile devices very ideal.

Security Challenges In Protecting Mobile Research Assets – Men, Material, Machine In Africa:

Running the network on a day-to-day basis involves facing stakeholders such as communities, touts etc and managing their expectations can be challenging.

–           There are lots of people in the value chain that must be partnered with to help maintain the correct engagement with customers.

Local communities can be used to help make sure local customs are understood and respected, support communities where possible and generally be seen as a friendly face in those communities and a part of the solution, not a part of the problem.

Engage with the communities so that they understand what the operators are trying to achieve and find a way to work with them for the mutual benefit of all parties.

On the 2nd of September 2014 African leaders during the 455th African Union Peace and Security Council (AUPSC) mull special fund to fight terrorism.

Poor energy supply inducing economic crisis and literal death of night economy: Inadequate energy supply from central grid in the continent force industrialist/entrepreneur to provide their own energy at extra cost to live and to produce goods and services – leading  from low profit, to loss and even premature closure of businesses.

Various Countries of the continent in the spirit of Rising Africa are awake to the challenge – Recently, South African Energy Minister, Tina Joemat-Pettersson unfolded plans to address weaknesses in the process of commissioning renewable-power projects, seeking to cut the use of coal for electricity and building Africa’s two largest coal-fired power plants.

On the 3rd of September 2014, the Federal Government of Nigeria ratified a Thirty-Year National Integrated Infrastructure Master Plan (NIIMP) that would cost $3.05 trillion to execute.

The plan will among other things address the lack of linkages in the infrastructure sector including energy, transport, housing, water and ICT.

National Agency For Food and Drug Administration and Control (NAFDAC) in Safeguarding the Health of the Nigerian Nation launched Mobile Authentication Service (MAS) for checking quality of Drugs, Putting the power of detecting counterfeit medicine in the hands of the CONSUMERS … How to use ‘MAS’…. Scratch Card to reveal PIN Text PIN to any of the Numbers on the product, Wait for an SMS response before you pay/use the medicine.

Above all, it is a transformation time. However,

         Technical Knowledge Gap: Maintaining Well Trained, Motivated And Properly Equipped Staff

–           The African continent is blessed with abundant human and natural resources; however the dramatic advancement of technology over the past five years has resulted in a gap in IT competencies and skills availability in the continent.

At a recent gathering of experts in San Francisco, United States, for the 2014 Oracle World, a global ICT event, which brings the technology community together, African governments were again urged to create an enabling environment that would encourage growth of ICT skills.

–           Ability to maintain a staff strength that is well trained, motivated and properly equipped to do the key jobs in ICT and mobile research industry is a key challenge in Africa.

Today our stock of graduates is still highly skewed towards the humanities and social sciences, while the share of our students in science, technology, engineering and mathematics (STEM) averages less than 25 per cent}.

African young generation must be equipped with the modern skills and knowledge they need to find African solutions to Africa’s challenges.

African Universities must produce home-grown excellence that bridge the gap between what is being taught in universities and the realities of the market place.

Africa’s new partners in this regard – such as Brazil, China, India and Korea can play important role in building human capital in Africa.

The continent needed to build a roadmap for skills development in ICT then much of the work will be done by people on the ground that are trained and motivated to work safely and effectively.

Organisations must have ready access to people capable of sitting up and maintaining systems and develop ability for adequate Talent management.

Slok mobile phone had been built to be sold in Nigeria and across Africa by Slok Group – a utility phone focusing the lowest end of the mobile phone market that represents larger proportion of the Africa population.

Being paper presented by Kanu iroegbu at inaugural mobile research marketing world conference (MRMW) 2014 held in South Africa recently. http://mrmw.net/speakers-capetown2014

 


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E-Business

32 Million Attacks Thwarted on World Password Day

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Passwords serve as the foundation of our digital lives, but they also serve as the gateway for cybercriminals to hack into sensitive personal information. Considering their essential function, passwords remain a prime target for increasingly sophisticated cybercriminal attacks.

Therefore, taking proactive measures to safeguard accounts and personal information is imperative.

To mark World Password Day on May 2nd – highlighting the essential role passwords play in protecting our lives online – Kaspersky experts are providing essential tips to enhance password security, ensuring that users data stays out of the hands of attackers.

Weak and simple passwords have always been an attractive target for scammers as cracking them gives criminals access to multiple types of data – personal data, financial information, medical records etc.

Kaspersky telemetry indicates more than 32 million attempts to attack users with password stealers took place in 2023, this followed more than 40 million incursions in 2022.

These alarming statistics highlight the need for users to create strong, unique and varied passwords for different accounts. This way they can mitigate the risks of cyber threats and maintain personal security online.

To enhance password security, Kaspersky experts recommend the following steps and practices:

The ‘association method’ helps create strong and memorable passwords

The association approach involves creating a password from a sequence of words or ideas that have personal significance but are not easily guessable by others. A password can be based on a favourite quote, a memorable song lyric, or a unique combination of objects. This technique generates strong passwords without requiring complex memorisation, helping to maintain security while reducing the risk of forgetting. For example, a phrase “I first visited Paris in 2008” could be transformed into a password “IfvPin2o:o8”.

Are regular passwords too boring? How about emoji?

If using the same password everywhere becomes too much and you lack the imagination to make up something new, emoji-passwords could be a non-standard and safe option. Since they are a part of the Unicode standard, it is potentially possible to use them as passwords.

One of the most significant pros is that scammers cannot brute-force emoji-passwords, since various tools and dictionaries can’t crack combinations like these. More detailed information on how to set up an emoji password and the necessary requirements is available here.

The most obvious option is not the safest one

Using common passwords or default values such as “1234”, “password” or “admin” could make personal data and accounts vulnerable to scammers, since they use automated tools to guess the correct combinations.

It may take several seconds to find the right answer and gain access to personal data. A strong and complicated password includes a mix of letters, numbers, and symbols, while avoiding personal information such as names or birthdays.

Additionally, there are online public free services that allow everyone check how strong their passwords are to mitigate possible risks.

Old, but gold: one account – one password

This practice ensures that if one account is compromised, others remain secure. By creating a unique password for each account, you minimise the damage a hacker can do if they manage to steal one.

This approach isolates security breaches and helps protect sensitive data. According to a global survey, the average user has approximately 8 accounts. Remembering even 2-3 long and complicated passwords (containing up to 15 symbols) could be impossible for the majority of users.

In this case it is both safe and useful to shift the responsibility of remembering all the passwords to a security solution, such as Kaspersky Password Manager.


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Kaduna, Google Launch First AI Training in Hausa Language

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Kaduna State Government, in partnership with Google and Data Science Nigeria (DSN), introduced the inaugural “AI for Beginners in Hausa,” marking the first instance of artificial intelligence (AI) training in a local language.

In Northern Nigeria, various challenges can impact access to tech education and career opportunities. These include diverse socio-cultural dynamics, infrastructural limitations, and language barriers. Photo: @Gov Uba Sani X handle

Sen. Uba Sani, Kaduna State governor, expressed profound gratitude to the partners for building support for women to use technology in harnessing the socio- economic development of the state and the country as a whole.

Represented by Dr Hadiza Balarabe, deputy governor, at the launch of Arewa Ladies for Tech and the mural unveiling of the AI for Beginners Learning Video series, Sani, said AI is not just the future; it’s the present.

According to him, Google pledged a $1.5 million grant to empower 20,000 Nigerian women and youths from underserved communities with essential 21st-century skills. This includes a plan to train 5,000 women and girls in areas such as data science and artificial intelligence through the Arewa Tech4Ladies initiative.

Mr. Olumide Balogun, director of Google in West Africa, said in his welcome address that Google’s mission was to organise the world’s information and make it universally accessible and useful.

Balogun said that this initiative was a commitment to enhance the representation and inclusion of women in the tech sector.

Dr Bayo Adekanmbi, chief executive officer of DNS, explained that by making AI education accessible in Hausa, the partnership was creating opportunities for innovation, entrepreneurship, and social impact.

Presenting a paper tagged, “AI in Education”, Dr Kashifu Inuwa, director-general of the National Information Technology Development Agency (NITDA), said a lot had been missed because AI was not being taught in the local language.

The DG was represented by Dr. Ahmed Tambuwal, head of the Digital Literacy and Capacity Building Department of NITDA.

 

 

 


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Chowdeck Secures $2.5M Seed Funding to Optimize On-demand Food Delivery in Nigeria

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Chowdeck, Nigeria’s on-demand delivery service, has secured $2.5 million in seed funding to optimize its operations and support expansion into more cities across the country.

The seed funding round included investment from YCombinator, Goodwater Capital, FounderX Ventures, Hoaq Fund, Levare Ventures, True Culture Funds and Haleakala Ventures. Simon Borrero and Juan Pablo Ortega (co-founders of Rappi – Latin America’s largest online delivery platform), Shola Akinlade and Ezra Olubi (co-founders of Paystack – one of Africa’s leading fintech companies. Acquired by Stripe for $200m), Sudeep Ramani (Sportybet), Ayo Arikawe (Thrive Agric) and Karthik Ramakrishnan (Amazon) also participated as angels.

Since launching in October 2021 after the COVID-19 lockdown in Lagos, Chowdeck has acquired more than 500,000 users and more than 3,000 riders (typically earning the same as senior civil servants in Nigeria) that serve 8 Nigerian cities (Lagos, Abuja, Ibadan, Port-Harcourt, Ilorin, Benin City, Abeokuta and Asaba).

This new funding will enable Chowdeck to double down on its market leadership in these cities and lay the groundwork for further expansion into other Nigerian cities.

Driven by a combination of increased smartphone and internet penetration, improved payment systems, evolving consumer preferences and a range of other factors, there has been a significant growth in on-demand delivery services in Nigeria in recent years.

For example, heavy traffic in major cities makes it challenging for people to shop for groceries, meals, or other goods, increasing the attractiveness of delivery services that can save time.

This growth trajectory is poised to continue as many of the challenges that hampered previous attempts at providing on-demand delivery services are fixed.

Chowdeck is the fastest delivery service operating out of Africa today, allowing consumers to buy food and have it delivered to their doorstep in 30 minutes, on average.

The startup has built an effective logistics operation that food vendors can leverage to seamlessly deliver meals to customers while also providing consumers with an easy platform to order meals from their favourite restaurants in their city.

The startup has also partnered with a wide range of leading quick-service restaurants such as Chicken Republic, Burger King, Bukka Hut and more to drive sales, provide logistics infrastructure and other services to enable enhanced customer experiences.

Femi Aluko, CEO and co-founder of Chowdeck, said, “We know that Nigerians love good food, and we just want to make it as easy as possible for them to access the food they desire.

Chowdeck was birthed to fulfil this purpose and we are committed to delivering truly excellent experiences for our customers, vendors and riders. We are pleased with the success we have achieved to date and excited to have raised these funds that will enable us to replicate that success in more parts of Nigeria, and add value to our customers, vendors, and riders in as many ways as we can.”

Shola Akinlade, CEO and co-founder of Paystack said, “Chowdeck is not only addressing the crucial need for an efficient and reliable on-demand delivery service in Nigeria, the team embodies innovation and a commitment to excellence.

It is a privilege to be part of their journey and I look forward to celebrating more success with them in months and years to come.

Apart from investing financially into the company, our experience with building Paystack puts us in a great position to provide a lot of practical support and I am excited to see what it is to come from the Chowdeck team.”

June Angelides, Partner at Levare Ventures, said “Chowdeck has quickly become a household name across Nigeria, priding itself on very high standards of execution. They are addressing a large and complicated problem, especially in Africa, delivering goods at record speed.

I am excited that they have proven that the opportunity is there beyond restaurants and supermarkets. The team have secured landmark partnerships with Shoprite, Chicken Republic and KFC, a sign of their grit. Their customers love them, their riders love them. There’s so much more to come and I’m excited to be with them on the journey”.


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