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Overcoming Technical & Infrastructural Challenges For Mobile Research in Africa

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Kanu Iroegbu, a certified digital marketing consultant‎,
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Africa is indeed rising but this has not always been the case.On the 13th of May 2000, an international current affairs magazine, The Economist, had on its cover page a portrait of the African continent, within it was the image of an armed guerrilla fighter; its caption read: “The Hopeless Continent”.

Within the pages of that edition, the prognosis on Africa encapsulated the prevailing beliefs held  by the majority of those living outside African borders, and by those that considered themselves ‘trapped’ within it. Africa – a starving, poor, disease ridden, fractured, war-torn, corrupt, dying mass of humanity … a former UK Prime Minister, Tony Blair, had described Africa as a “scar on the conscience of the world”.

Fast forward a decade; December 3rd 2011, The Economist magazine caused quite a stir when it came out with a cover titled ‘Africa Rising’ together with an illustration of a boy flying a rainbow-coloured kite the shape of the continent.

Within its pages the magazine paints a scenario of dynamism, resilient entrepreneurial activity, fledging…yet growing economies, nascent…yet stabilizing democracies, a population getting healthier and more educated, an expanding middle class signifying a potential to even out the distribution of wealth.

An Africa, that is “getting its act together”. 54 countries of different ethnicity, culture, language and different levels of development, home to 1.1bn people, the second fastest growing regional economy (second to Asia) and home to more than half of the world’s fastest growing economies.

But not without its challenges, Grand Challenges I must admit.

These include technical and infrastructure challenges in area like education, access to water, energy, healthcare, financial inclusion, public safety and transport and agriculture.

The combination of an Africa Rising and one that still has to overcome challenges represents a significant opportunity for mobile research in African.

In January 2014, Industry Solutions Program Director Mark Walker, IDC Middle East, Africa, and Turkey offered pieces of advice to any company that wants to play in the African IT, especially mobile ecosystem thus, “Strong GDP growth and high ICT spending levels makes Africa an attractive investment destination in 2014, but as users are becoming more sophisticated and demanding, suppliers need to be more focused and resilient in the year ahead.

Despite a number of constraints, African IT departments have been and will continue to be fairly innovative in their approach to newer technologies.

ICT infrastructure development across the continent will accelerate in 2014, as collaboration between private and public improves, demand for access grows, and competition intensifies.”

Why Africa and Mobile Research?

        i.            Mobile subscriptions in sub-Saharan Africa, alone, are forecasted to exceed 635 million by the end of this year (2014) and predicted to rise to around 930 million by the end of 2019.

A survey conducted by Ericsson supported this submission thus: “Total mobile subscriptions in sub-Saharan Africa stood at about 70% at the end of 2013, compared to about 92% globally, and digital technology is “fast becoming a part of everyday life” in the region.

      ii.            In the first quarter of 2014, Nigeria and South Africa were still the leading sub-Saharan countries in terms of mobile subscription numbers, followed by Kenya, the Democratic Republic of Congo and Ghana.

The survey said. “In terms of net additions per country, Nigeria leads, followed by the Democratic Republic of Congo, Uganda and Ghana.”

The increase in the number of mobile subscribers has fuelled increases in mobile internet use in Africa and {we are considered to be at the cusp of a mobile internet revolution}.

Ericsson: “The region’s mobile data traffic is predicted to grow around 20 times between the end of 2013 and the end of 2019. Globally, mobile data traffic will grow 10-fold during the same period.

    iii.            Predictions are that mobile internet use in Africa will increase twenty fold in the next five years … {this is double the estimated growth rate in the rest of the world}.

    iv.            Lower Priced Devices (in particular smartphones and tablets less than $100), increase investment in network infrastructure, and increase availability of spectrum for mobile broadband, are among the factors that will drive this growth.

      v.            Mobile Subscription statistics: Ericsson reports: In 2013, 99% of subscriptions in Nigeria were prepaid, as were 98% in Kenya and 83% in South Africa, which the survey said are amongst the “top mobile markets in the region in terms of mobile subscriptions”.

Other countries in the region “follow largely the same trend”. (Source: ERICSSON MOBILITY REPORT APPENDIX http://www.ericsson.com/res/docs/2014/emr-june2014-regional-appendices-ssa.pdf)

    vi.            One report that highlights this potential predicts that the Internet can contribute up to 300 billion United States dollars to Africa’s GDP by 2025; and this is from an estimated 18 billion in 2013.

This translates directly to opportunities to generate income, to create wealth, to create jobs, new business opportunities, economic expansion, etcetera.

  vii.            The very opportunities African governments are looking for and need to transform their economies and the economic lives of their populations.

viii.            Bridging The Gap Of Limitations From Insufficient Network Coverage And Connectivity

The sing song among the region mobile operators is that the death of necessary infrastructure to operate optimally has formed the subterfuge for poor service delivery.

Some equipment vendors and managed service operators have revealed strategies to overcome the shortcomings giving hope to new entrants in the market.

Some of the strategies include:

–           Full passive and active maintenance sharing of cell sites / towers.

{All operators need towers and it is not cost effective to have towers built next door to one another and pass cost to consumers as it were, networks must go beyond passive sharing of towers and power at the towers to active sharing of both the physical and electronic components of the cell sites including radio, antenna etc. and bring down operating cost.

When three operators do this, their cost will come to a third each}.

–           With collocation strategy come improved operational availability of individual sites: the  length of time the site is able to provide voice and data services to customers, how the sites can be kept running for much longer and faulty components replaced or repaired much faster; all these can aggregate benefits for operators and its subscribers.

–           Mark Zuckerberg, Facebook Chief Executive believes that when everyone is on the Internet all of our businesses and economies will be better and FB launched its Internet.org project last year to connect billions of people without Internet access in places such as Africa and Asia by working with phone operators.

Understanding What Optimal Mobile Research Design For Africa Should Include:

o          African mobile market has always had a huge purchasing potential and can build a strong affinity for value-driven products only if Original Equipment Manufacturers (OEMs) vendors understand the peculiar needs of the African market space. Products must be tailored to meet Africa’s unique infrastructural challenges and consumer behaviours.

o          Power challenges must be factored in and the fairly nascent infrastructural development across the continent in the design of mobile products.

o          Many of the continent mobile network service providers have infrastructure that struggle to deliver quality voice connections across a wide range resulting to the advent of dual-SIM mobile products by discerning providers.

o          Telecommunications infrastructures for landline services are underdeveloped and overburdened and cannot meet Africa’s overwhelming need for voice connections hence the dual-SIM philosophy.

o          The product offering must incorporate affordability, aspiration and originality to deliver value to price conscious African consumers the low-end mobile.

o          Quite important, the new wave dimensions being introduced into the market requires special skills.

For instance, cloud computing: Vendors or OEMS should endeavour to transfer the requisite knowledge for optimal harnessing of the analytics and for growth.

o          Therefore, mobile research techniques require skills that must be transferred or shared for the benefit of the OEMs, the researchers and the end-users.

Africa has made giant strides in the past decades in telecommunications and seek Mobile giants partnership in the rise from the ashes.

Africa is now one of the world’s fastest growing economies averaging an annual growth rate of more than five percent with a growing middle class that craves premium smart phone experience.- the low and  middle end mobile devices very ideal.

Security Challenges In Protecting Mobile Research Assets – Men, Material, Machine In Africa:

Running the network on a day-to-day basis involves facing stakeholders such as communities, touts etc and managing their expectations can be challenging.

–           There are lots of people in the value chain that must be partnered with to help maintain the correct engagement with customers.

Local communities can be used to help make sure local customs are understood and respected, support communities where possible and generally be seen as a friendly face in those communities and a part of the solution, not a part of the problem.

Engage with the communities so that they understand what the operators are trying to achieve and find a way to work with them for the mutual benefit of all parties.

On the 2nd of September 2014 African leaders during the 455th African Union Peace and Security Council (AUPSC) mull special fund to fight terrorism.

Poor energy supply inducing economic crisis and literal death of night economy: Inadequate energy supply from central grid in the continent force industrialist/entrepreneur to provide their own energy at extra cost to live and to produce goods and services – leading  from low profit, to loss and even premature closure of businesses.

Various Countries of the continent in the spirit of Rising Africa are awake to the challenge – Recently, South African Energy Minister, Tina Joemat-Pettersson unfolded plans to address weaknesses in the process of commissioning renewable-power projects, seeking to cut the use of coal for electricity and building Africa’s two largest coal-fired power plants.

On the 3rd of September 2014, the Federal Government of Nigeria ratified a Thirty-Year National Integrated Infrastructure Master Plan (NIIMP) that would cost $3.05 trillion to execute.

The plan will among other things address the lack of linkages in the infrastructure sector including energy, transport, housing, water and ICT.

National Agency For Food and Drug Administration and Control (NAFDAC) in Safeguarding the Health of the Nigerian Nation launched Mobile Authentication Service (MAS) for checking quality of Drugs, Putting the power of detecting counterfeit medicine in the hands of the CONSUMERS … How to use ‘MAS’…. Scratch Card to reveal PIN Text PIN to any of the Numbers on the product, Wait for an SMS response before you pay/use the medicine.

Above all, it is a transformation time. However,

         Technical Knowledge Gap: Maintaining Well Trained, Motivated And Properly Equipped Staff

–           The African continent is blessed with abundant human and natural resources; however the dramatic advancement of technology over the past five years has resulted in a gap in IT competencies and skills availability in the continent.

At a recent gathering of experts in San Francisco, United States, for the 2014 Oracle World, a global ICT event, which brings the technology community together, African governments were again urged to create an enabling environment that would encourage growth of ICT skills.

–           Ability to maintain a staff strength that is well trained, motivated and properly equipped to do the key jobs in ICT and mobile research industry is a key challenge in Africa.

Today our stock of graduates is still highly skewed towards the humanities and social sciences, while the share of our students in science, technology, engineering and mathematics (STEM) averages less than 25 per cent}.

African young generation must be equipped with the modern skills and knowledge they need to find African solutions to Africa’s challenges.

African Universities must produce home-grown excellence that bridge the gap between what is being taught in universities and the realities of the market place.

Africa’s new partners in this regard – such as Brazil, China, India and Korea can play important role in building human capital in Africa.

The continent needed to build a roadmap for skills development in ICT then much of the work will be done by people on the ground that are trained and motivated to work safely and effectively.

Organisations must have ready access to people capable of sitting up and maintaining systems and develop ability for adequate Talent management.

Slok mobile phone had been built to be sold in Nigeria and across Africa by Slok Group – a utility phone focusing the lowest end of the mobile phone market that represents larger proportion of the Africa population.

Being paper presented by Kanu iroegbu at inaugural mobile research marketing world conference (MRMW) 2014 held in South Africa recently. http://mrmw.net/speakers-capetown2014

 


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Nigeria Hit by 24.1m Data Breaches – Surfshark

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Surfshark, a Netherlands-based cybersecurity firm, has reported that Nigeria recorded about 24.1 million compromised user accounts since 2004, making it the third most affected country in Sub-Saharan Africa.

Nigeria Hit by 24.1m Data Breaches - Surfshark

The report, which analysed global data breach trends for the first quarter of 2026, showed that Nigeria recorded 281,500 leaked accounts between January and March 2026, ranking the country as the 34th most breached nation globally during the period.

Globally, the report revealed that 210.3 million accounts were breached in the first quarter of 2026, representing a sharp increase compared to previous periods.

The United States accounted for 29 per cent of all reported breaches worldwide, followed by France, India, Brazil and the United Kingdom.

According to the report, cyber threats targeting Nigerian users have continued to intensify over the years, exposing millions of individuals to risks such as identity theft, account hijacking, extortion and financial fraud.

Surfshark disclosed that about 7.5 million unique email addresses linked to Nigerian users have been exposed since 2004, while approximately 13 million passwords were leaked alongside compromised accounts.

The report noted that more than half of breached Nigerian users remain vulnerable to cyber-related crimes.

“Statistically, 10 out of 100 Nigerian people have been affected by data breaches,” the report stated.

Further analysis showed that leaked data linked to Nigerian users included highly sensitive information such as Social Security-related records, payment card details, residential addresses, and personal contact information.

According to the report, about 3,900 Social Security-related records and 1,600 payment card details were exposed, alongside 1.9 million phone numbers and more than 925,000 residential addresses.

The cybersecurity firm warned that the growing scale of data exposure reflects increasing vulnerabilities in the global digital ecosystem as businesses accelerate the adoption of artificial intelligence technologies.

Commenting on the trend, Tomas Stamulis, chief security officer, Surfshark, said the rapid integration of AI systems by companies has significantly expanded the volume of user data being collected and stored.

According to him, businesses are increasingly relying on AI-driven tools for automation, analytics and operational efficiency, leading to the accumulation of larger datasets that could become attractive targets for cybercriminals.

The report cited industry statistics indicating that 20.2 per cent of companies used AI technologies in 2025, up from 8.7 per cent in 2023.

“These AI-driven systems collect and log more detailed user information for automation, analytics, and model improvement,” Stamulis said.

He added that while artificial intelligence improves productivity and operational efficiency, it also increases the number of systems organisations must secure, thereby creating additional opportunities for cyberattacks and data leaks.

Stamulis further warned that compromised personal information often retains value for cybercriminals long after passwords or email credentials have been changed.

According to him, hackers frequently combine old and newly leaked information into so-called “combo lists,” which are repeatedly traded or deployed for fraudulent activities and identity theft schemes.

He advised internet users to minimise the amount of sensitive personal information shared online, use alternative email identities or masking services where possible, and provide confidential information only when necessary.

The report also showed that global breached accounts in the first quarter of 2026 tripled compared to the corresponding period of 2025 and rose by 22 per cent relative to the fourth quarter of 2025, underscoring the growing sophistication and frequency of cyberattacks worldwide.


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NITDA Warns of  AI-Powered DeepLoad Malware Targeting Banks, Govt Agencies

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National Information Technology Development Agency (NITDA), has raised alarm over a new artificial intelligence-powered malware known as “DeepLoad,” warning that the cyber threat is actively targeting Nigerian government agencies, financial institutions, businesses and individuals.

NITDA Warns of  AI-Powered DeepLoad Malware Targeting Banks, Govt Agencies

The agency disclosed this in a critical advisory issued through its Computer Emergency Readiness and Response Team (CERRT.NG) and shared via its official X account.

The warning comes amid a growing wave of cyber-attacks targeting Nigerian organisations, including private institutions such as banks and government agencies like the Corporate Affairs Commission (CAC).

According to NITDA, DeepLoad is an AI-enhanced malware strain designed to infiltrate systems, steal sensitive information and evade conventional antivirus detection systems.

“The malware is distributed through a social engineering technique involving fake website error,” the advisory stated.

NITDA explained that the malware spreads through deceptive website prompts that trick users into executing malicious commands on their computers.

“Once executed, DeepLoad silently installs itself, harvests stored credentials and sensitive data from major browsers, and leverages artificial intelligence to evade antivirus detection,” the agency said.

The agency further warned that one of the most dangerous features of the malware is its ability to remain active even after attempted removal.

“Critically, the malware incorporates a hidden WMI-based persistence mechanism capable of reactivating the infection up to three days after apparent removal,” it stated.

NITDA stressed that the severity of the threat requires immediate action from both organisations and individuals across the country.

“Given its severity and confirmed active targeting of Nigerian entities, all organizations and individuals must implement the protective measures outlined in this advisory immediately,” the agency added.

The agency warned that individuals, government institutions, businesses, large organisations and small enterprises are all vulnerable to the rapidly evolving cyber threat posed by DeepLoad.

According to NITDA, a successful DeepLoad infection could grant cybercriminals unauthorised access to bank accounts, mobile money services and payment cards, while also enabling the theft of passwords, documents and sensitive personal information stored on web browsers.

The agency warned that the stolen information could be exploited for identity fraud, allowing criminals to impersonate victims for financial gain.

For organisations, NITDA said infections could trigger operational disruptions requiring complete system isolation and remediation procedures. It added that attacks on government systems could compromise classified networks and pose broader national security risks.

To prevent infections, NITDA advised Nigerians never to paste commands from websites into their computers, noting that legitimate software providers do not request such actions.

The agency also cautioned users against opening suspicious files such as “Chrome Setup” or “Firefox Installer” from USB drives and advised that all external storage devices be scanned with antivirus software before use.

NITDA further recommended enabling two-factor authentication on important accounts and avoiding the storage of banking passwords directly on web browsers.

For organisations, the agency urged companies to immediately sensitise staff about the DeepLoad threat, enable PowerShell Script Block Logging across Windows systems and review browser extensions for unauthorised installations.

The advisory also recommended blocking malicious domains, including holiday-updateservice[.]com, forest-entity[.]cc and hell1-kitty[.]cc, at firewall and DNS levels.

Additionally, organisations were advised to check for hidden WMI Event Subscriptions that could allow the malware to survive standard cleanup procedures.

NITDA said institutions that suspect infections should immediately disconnect affected systems from the internet, change all passwords from clean devices, isolate compromised systems, activate incident response teams and report incidents to the agency within 72 hours as required by law.

The latest warning has added to growing concerns over cyber attacks targeting Nigeria’s financial and digital infrastructure in recent months.

In April, the Nigeria Data Protection Commission (NDPC) warned about coordinated cyber threats targeting Nigeria’s financial systems and critical digital infrastructure, urging organisations to strengthen their data protection architecture.

The warning also followed the commission’s announcement of an investigation into an alleged data breach involving Remita Payment Services, Sterling Bank and other entities.

Similarly, the Corporate Affairs Commission (CAC) temporarily shut down its website between April 17 and April 20, 2026, following reports that about 25 million documents may have been exfiltrated during a suspected cyber attack.

 


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NASSCO Says 12.3m Nigerians Linked to Social Register through NIN

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National Social Safety Nets Coordinating Office (NASSCO,) has disclosed that more than 12.3 million Nigerians have so far been linked to the National Social Register through their National Identification Numbers (NINs) as part of efforts to strengthen transparency and credibility in the delivery of social interventions.

NASSCO Says 12.3m Nigerians Linked to Social Register through NIN

Dr. Funmi Olotu, national coordinator of NASSCO, disclosed this on Thursday in Abuja during a high-level stakeholder engagement with local government chairmen themed, “Strengthening Local Government Leadership for Inclusive Development and Social Protection Delivery.”

Olotu said the integration of the National Identification Number into the National Social Register was aimed at improving data integrity, eliminating duplication and ensuring that government interventions reached the right beneficiaries.

According to her, the Federal Government was intensifying efforts to build a more credible and accountable social protection system in line with President Bola Tinubu’s Renewed Hope Agenda.

She said, “To strengthen this foundation, we are integrating the National Identification Number into the Register. This reform enhances data integrity, eliminates duplication, and ensures that interventions reach the right people with precision and credibility.”

The NASSCO boss disclosed that the National Social Register currently covers over 20 million households and more than 77 million individuals across the 36 states and the Federal Capital Territory.

“At the centre of this effort is the National Social Register, a national platform designed to identify and support poor and vulnerable households across the country,” she said.

Providing an update on the exercise, Olotu said significant progress had already been recorded across the federation.

“Across 37 states and 774 Local Government Areas, covering 8,756 wards and 217,777 communities, over 9.7 million household records have been updated, with 12.3 million NINs captured and 11.5 million successfully validated,” she stated.

She stressed that effective social protection could not be driven solely from Abuja, noting that local governments remained critical to successful implementation because of their closeness to communities.

“Local Governments are not merely administrative structures, but institutions of service delivery, closest to the people and essential to translating policy into real outcomes in citizens’ lives,” Olotu said.

She urged local government chairmen to take ownership of the NIN integration process and ensure effective grassroots coordination.

“You are not just stakeholders in this process. You are the drivers of execution. You are closest to the communities, you understand the realities on the ground, and you are uniquely positioned to ensure effective implementation of the NIN integration process,” she added.

Also speaking at the event, Olubunmi Olusanya, permanent secretary, Federal Ministry of Humanitarian Affairs and Poverty Reduction, described the National Social Register as a critical pillar in Nigeria’s poverty reduction and humanitarian response framework.

Olusanya said the ministry was advancing a “One Humanitarian–One Poverty Response System” to harmonise interventions and strengthen coordination across government institutions.

He said, “The National Social Register remains a central pillar of this architecture. It provides a credible and verifiable basis for identifying poor and vulnerable households.”

According to him, the integration of NIN into the register would significantly reduce duplication and improve the reliability of data used for planning and programme delivery.

He warned that millions of vulnerable Nigerians could risk exclusion from government interventions without full NIN integration.

“Without full NIN integration, many of them risk being excluded or unable to benefit from government interventions,” he said.

Olusanya also emphasised the importance of local government authorities in ensuring the credibility and effectiveness of the programme.

“Local Governments are not peripheral to this process, they are central to its success. Indeed, they represent the first line of credibility, verification, and last-mile delivery,” he stated.

The stakeholder engagement brought together local government chairmen, officials of the Association of Local Governments of Nigeria, development partners, civil society organisations and other stakeholders involved in social protection delivery across the country.

The Federal Government has in recent years intensified reforms aimed at strengthening the National Social Register amid concerns over transparency, targeting and accountability in social intervention programmes.

The integration of NIN into the database is expected to improve the accuracy of beneficiary records and enhance the efficiency of poverty alleviation initiatives nationwide.


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