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IBM Helps Angola Develop Smarter Healthcare, Education Capabilities

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A team of IBM specialists has presented recommendations to Angolan authorities on a range of issues aimed at supporting Angola’s drive for economic and social transformation.

These include academic training, technical skills development and healthcare management strategies.

The team’s month-long, pro bono consulting assignment in the capital of Luanda, saw them working on several projects at the country’s Ministry of Health, the Ministry of Higher Education and other agencies responsible for healthcare delivery, academic accreditation, vocational training, and education standards monitoring.

The 13-person IBM team, from eight countries was the second group since 2011 to provide assistance to Angola as part of IBM’s Corporate Service Corps, which provides problem-solving support to educational institutions, small businesses, non-governmental organizations, and governmental agencies in emerging markets.

Africa has become a strong focus for IBM’s Corporate Service Corps as IBM expands its operations across the continent and forges new strategic relationships with governments, clients and not-for-profit organisations.

Other organizations with which IBM worked in Angola included the Institute for Training of Local Administrators (IFAL), the National Institute for Employment and Vocational Training (INEFOP) and the National Institute for Assessment Accreditations and Approval of Higher Education Degrees, Diplomas and Courses (INAAREES), whose mandate includes certification of higher studies in Angola.

Currently ranked as one of the fastest growing economies in Africa, Angola has achieved a major decline in poverty rates in recent years, according to the World Bank.

Keen to reverse decades of underdevelopment and skills shortages, the Government of Angola has stipulated higher education benchmarks and milestones in its Vision 2025 agenda, its blueprint for growth and national development.

“Angola is on the verge of a new dawn,” said Mr. Carlos Alberto Masseca, Angola’s State Secretary for Health. “Notwithstanding the tough global investment climate, we continue to attract investments into key economic sectors such as health, construction, education and transportation. We truly appreciate the collaboration with IBM’s Corporate Service Corps program and the Ministry of Health Angola (MINSA).”

IBM presented its recommendations and findings to four clients, which included:

The Ministry of Health: an IBM team established strategies to decrease inefficiencies in the nation’s hospital management system.

The team made recommendations for hospital funding models, identifying pros and cons of each model, taking local environmental, socio-economic and cultural realities into account. 

Institute for Training of Local Administrators (IFAL): IBM recommended a monitoring and evaluation system to measure the impact of training programs for local government officials across municipalities in Angola.

The team implemented a training program complete with tools and methodologies for data gathering, which will inform ongoing training curricula and processes, and help identify key performance indicators needed for future planning.

National Institute for Employment and Vocational Training (INEFOP): IBM helped develop a system for the delivery of vocational training and a roadmap for the collation of data on employment and vocational training across Angola’s 18 provinces and the General Directorate in Luanda.

The system, coupled with other recommendations, will help INEFOP to accurately report statistical data on activities at 181 employment and training centers across Angola.

This information is a crucial ingredient for decision making pertaining to fiscal planning, training resource management and training delivery.

Also included was a blueprint for a proposed digital library to be accessed by INEFOP provincial centers. 

National Institute for Assessment Accreditations and Approval of Higher Education Degrees, Diplomas and Courses (INAAREES): IBM’s recommendations for INAAREES were consistent with  Angola’s Vision 2025 long range plan.

The IBM team developed a road map for setting up cost effective procedures and processes of academic accreditation, and made recommendations to help automate, accelerate, and evaluate certification and accreditation of studies.

In addition, the team helped define a technology-based solution for better coordination between INAAREES departments.

“Proactive policy design, planning and execution has been the hallmark of the Angolan government for many years,” said Paulo Falcao, IBM’s country general manager for Angola. “IBM’s latest contribution to this economic transformation agenda will help instill sound management strategies and ensure there will always be a pipeline of skilled citizens who will maintain and manage Angola’s healthcare systems and infrastructure across the country.” 

The Corporate Service Corps Program is a powerful way for IBM to provide national, municipal, civic and social institutions across emerging markets with the same expertise that the company provides to its commercial clients. 

IBM opened an office in Angola in 2011.

The company has been a key contributor to the country’s ongoing technology advancement and continues to support government and private firms across a range of sectors and industries, including the banking, oil and gas, telecommunications, mining, construction and public sectors.

IBM’s Corporate Service Corps is a global pro-bono initiative through which IBM deploys teams of top achieving employees to emerging market countries.

These global and multicultural multi-ethnic teams spend one month on the ground working with local government, nonprofit civic groups, and small business to develop blueprints that touch issues ranging from economic development, energy and transportation, to education and healthcare. 

Participating IBM employees offer skills that include technology, scientific research, marketing, finance, human resources, law, and economic development. 

By the end of 2015, IBM Corporate Service Corps would have dispatched approximately 2,800 IBM employees originating from over 60 countries on engagements to 38 countries — making this pro bono problem solving program one of the world’s largest.

Africa, a growing market for IBM, is one of the focal points of the program. By year’s end, the program will have deployed approximately 800 IBM employees for projects in South Africa, Ethiopia, Angola, Senegal, Tanzania, Nigeria, Ghana, Kenya, Morocco, and Egypt.


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NIMC Uncovers Syndicate Issuing Fake NINs to Nigerians

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National Identity Management Commission (NIMC) has said that it has uncovered syndicate issuing fake National Identity Numbers (NINs) to unsuspecting Nigerians.

NIMC Uncovers Syndicate Issuing Fake NINs to Nigerians

Abisoye Coker-Odusote, director general, NIMC also said that several suspects involved in the fraudulent scheme have been arrested and are currently facing prosecution.

Members of the syndicate were apprehended following a complaint from a customer who reported paying N120,000 to modify her birth certificate, a service fraudulently offered by individuals posing as NIMC employees.

“This data does not come to our server and a lot of Nigerians have been scammed,” Coker-Odusote said, emphasizing the gravity of the issue.

The DG further revealed that, as of May 2024, the NIN database had successfully enrolled over 107.34 million Nigerians, a significant increase from 104 million in December 2023.

The NIN has become an essential tool for enhancing security, governance, and service delivery across various government platforms.

Coker-Odusote detailed how the syndicate operated, often masquerading as business vendors or cyber café operators.

They crafted links, developed software, and generated fake NINs, duping many into believing they were legitimate.

The operation was sophisticated. The fake data never reached the official NIMC servers, thereby eluding immediate detection.

The discovery of the fraud ring prompted further investigations, which identified additional suspects operating around NIMC’s annex office.

While the exact number of individuals under interrogation remains undisclosed, the NIMC assured that all perpetrators would face charges related to cybercrimes upon the conclusion of the investigation.

Coker-Odusote expressed her frustration with the ongoing extortion and data breaches.

“We will not allow them to parade as if they are part of us and they are not,” she stated, confirming the emotional and financial toll on victims.

In one notable case, a woman was exploited for over N120,000 under the guise of adjusting official documents, highlighting the severity of the scam operations.

 

 

 

 

 

 


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Rising above the Noise: Differentiating Your Brand for Success

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By Reuben Kalu

In the fiercely competitive landscape of business, standing out from the crowd is not just an option; it’s a necessity.

Rising above the Noise: Differentiating Your Brand for Success

Reuben Kalu

In a world where consumers are bombarded with choices, companies must find ways to differentiate themselves or risk being lost in the noise.

This principle is succinctly captured in the book “Killer Differentiators,” where the authors emphasize the importance of carving out a unique identity in order to thrive in the marketplace.

One of the central tenets of this philosophy is encapsulated in the phrase “Differentiate or Sell Cheap.” In this article, we delve into the significance of this principle and explore how businesses can leverage it to achieve sustainable growth.

At its core, “Differentiate or Sell Cheap” underscores the idea that businesses  must either offer something truly distinct to justify premium pricing or compete on price alone. In today’s hypercompetitive environment, merely offering a product or service is no longer sufficient. Consumers are seeking experiences, value, and emotional connections with brands. Therefore, companies must find ways to differentiate themselves in the minds of their target audience.

But why is differentiation so crucial? In a crowded marketplace, consumers are faced with an abundance of choices. Without a compelling reason to choose one brand over another, they are likely to default to the cheapest option. This commoditization erodes profit margins and makes it difficult for companies to sustainably grow their businesses.

However, by differentiating themselves, companies can create a unique value proposition that resonates with consumers, thereby reducing the emphasis on price as the primary decision-making factor.

So, what does it mean to differentiate? Differentiation can take many forms, ranging from product features and quality to customer service, brand personality, and overall customer experience. Essentially, it involves finding a distinctive aspect of your business that sets you apart from competitors and resonates with your target audience.

This could be a proprietary technology as seen with Arravo, a commitment to sustainability, a focus on craftsmanship, or even a quirky brand personality.

Take, for example, the case of Apple. Despite being in a market saturated with tech giants, Apple has managed to carve out a unique identity based on its design aesthetics, user-friendly interface, and ecosystem of products and services.

By differentiating itself as a premium brand focused on innovation and user experience,

Apple is able to command higher prices for its products compared to its competitors.

Of course, differentiation alone is not enough. Companies must also deliver on the promises implicit in their differentiation strategy.

This requires a relentless focus on quality, consistency, and customer satisfaction.

After all, a differentiated brand that fails to meet customer expectations will quickly lose credibility and relevance in the marketplace.

But what about the alternative option: selling cheap? While competing on price alone may seem like a viable strategy to attract budget-conscious consumers, it often leads to a race to the bottom, where profit margins are razor-thin, and sustainability is compromised.

Price wars can be detrimental to both individual businesses and the industry as a whole, fostering a culture of discounting and devaluing products and services.

Moreover, competing on price alone is inherently limiting. It positions a company as a commodity provider, where the only differentiator is price, making it difficult to build brand loyalty or command premium pricing. In contrast, differentiation allows companies to create meaningful connections with consumers, fostering loyalty and advocacy that transcends price considerations.

That being said, there are instances where selling cheap may be a strategic decision, particularly in highly price-sensitive markets or when entering new markets where brand recognition is low. However, even in these cases, companies should strive to differentiate themselves in other ways, whether through superior customer service, unique packaging, or value-added services.

Ultimately, the principle of “Differentiate or Sell Cheap” is about making a deliberate choice about how to position your brand in the marketplace.

It’s about recognizing that in order to thrive in today’s competitive landscape, businesses must offer something of value that resonates with consumers.

Whether that value comes from a unique product feature, exceptional customer service, or a compelling brand story, the key is to stand out in a meaningful way.

In conclusion, the principle of “Differentiate or Sell Cheap” is a powerful reminder of the importance of differentiation in today’s business world.

By finding ways to set themselves apart from competitors, companies can create sustainable growth opportunities and build lasting relationships with their customers.

Whether through innovation, quality, or customer experience, differentiation is the key to success in a crowded marketplace.

So, the next time you’re faced with the choice between standing out or competing on price alone, remember: Differentiate or Sell Cheap.


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Nigerians to Pay More to Obtain Multipurpose National ID Cards in 46 Hours

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National Identity Management Commission (NIMC) has said that Nigerians will pay through their banks to access general multipurpose card,

Nigerians to Pay More to Obtain National Identity Card in 46 Hours

Abisoye Odusote, director general/CEO, NIMC who stated this however said that NIN is free, but users will have to pay to obtain the card within 48 hours.

She said: “Just like how you pay to access your ATM cards in the banks, Nigerians will pay through the banks to access their cards within 48 hours after payment to get the digital multipurpose card.”

Applicants will get requests with their NIN via a self-service online portal or the banks, adding that they will have to pay through the banks.

The general multipurpose card will be launched in partnership with the NIMC and the Central Bank of Nigeria (CBN) and powered by the Nigeria Inter-bank Settlement System (NIBBS) and AfriGo.

Kayode Adegoke, head of Corporate Communications, NIMC, said the National ID card, which is embedded with verifiable national identity features, is backed by NIMC Act No 23 of 2007, mandating it to enroll and issue a general multipurpose card to Nigerians and legal residents.

According to Adegoke, the card will address the demand for physical identification, allowing holders to prove their identity, give them access to government and private social services, facilitate financial inclusion for Nigerians, empower citizens, and encourage increased participation in nation-building.

Credit: Legit

 


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