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Social, Political Interference Harmful to Telecom Business

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Gbenga Adebayo, president of Association of Licensed Telecommunications Operators of Nigeria (Alton) is an authority in the telecom industry. A former general manager of VGC Communications and now managing director, CNSS, telecom outsourcing company bares his mind on the industry in this interview with chike onwuegbuchi and hilary okeke.

 

Local Content and Operators

On local content, you can view it from two different angles: angle one, talking in terms of hardware; the second one, being in terms of human capital.

When people talk about local content, what really comes to mind is the hardware component; how many of those products and services are made in Nigeria? How many of those brands are Nigerian? That’s what people really interpret as local content. In reality, when you look at ICT being as global industry, local content goes beyond hardware. There is no individual country in the world today that provides the component or content required for a full IT based infrastructure and therefore, countries are interdependent in terms of manufacture and production of various elements of IT based infrastructure. You might be an expert in the production of certain devices and tools; the software might be provided to you, the hardware might be from another manufacturer and country. So, it’s very difficult to find one country that has all that’s required for a full blown communication infrastructure. This means that countries will continue to be interdependent on one another.

And again, there’s no individual country that’s self-sufficient, even the super-powers still depend on certain input from certain countries. Our problem is that nothing is made here. When you look at what makes up a full blown mobile network, copper infrastructure is almost insignificant. What is relevant in our case which will prepare us for the future is the content in terms of human capital. How many of our people are holding authoritative positions in the ICT industry? If they are not prime movers today, if they are not playing critical role today, what is the plan to have Nigerians take over those positions after a period of time?

Poor Quality of Service and Growth Telecom

You see, quality of service can be addressed in many ways and I speak now as the chairman of the operators association that the problem encountered by every sector of the economy, is also facing telecom service provider and because it is all network in one network, there are so many dependencies. So, part of the factors responsible for quality of service is the failure of the Nigerian socio-economic-infrastructure; talking about security, energy, good road network, availability of statistical data, import regulation, import duty, clearing problems at the port, issues of multiple taxation, interference by agencies of government and so on. However, as a people we should not forget our history; we have a network that’s less than 10 years, starting point was half a million subscribers; within 10 years 40 million subscribers and those are networks driven by physical infrastructure.

Revival of Nitel

The case of Nitel is very unfortunate because today, there wouldn’t have been telecom in Nigeria without Nitel. Nitel provided the platform for every service provider in this country today. The question now is how come the one that played such a legacy role has become the one that plays behind the scene? That’s the question I keep asking. In spite of the infrastructure of Nitel, in spite of the greatness of the potentiality of Nitel, in spite of the mileage of Nitel as regards the coverage of this country. There’s no part of the country that you go to today that you don’t see the footprint of Nitel; be it in the form of an old analogue exchange, be it in the form of an old cellular exchange or the form of a receiver station. I was not at that press conference because I have not been around, I have not been following the reports on this issue but it co-relates with what I said earlier. It looks like many things were not done rightly; perhaps the sale was done in a hurry, perhaps there were issues with the bidding processes, perhaps there was an issue with the disclosure element; otherwise, to me as an analyst, it looks like Transcorp met more than they prepared for on one side. To me as an analyst with due respect to all players, it looks like government did not provide the right environment for the buyers of Nitel to succeed. The concern therefore is that if Transcorp paid what it paid for Nitel, which in some quarters have been said is too high and in some quarters too low, no matter what; if factors militating against their success are not dealt with, no matter who buys Nitel tomorrow, the same thing will happen. So, there are some fundamental issues that should be addressed on the part of Nitel. If government has decided to sell Nitel, they should do that with a plain mind. They should not sell it on one side and tie it down on the other side. It will kill the company. We all blame Transcorp for Nitel’s failure without stopping to look at the basic issues there. The case of Transcorp is something that must be addressed with plain mind. Government must be honest about it and of course, they owe the public some explanations on why certain things went the way they did with Nitel. It got to a point where Nitel couldn’t even pay its wages. There’s more to it and am saying again, if factors that led to inability of Transcorp to deliver NITEL are not dealt with precisely, rightly and honestly, same thing will happen again. And again I maintain ‘government still owes the public some explanations on what happened there. So, on that note I would say that we cannot isolate the government from what happened to Nitel. The records are there, allow Nitel to make public names of people who owe them. I believe that with the right support to the buyers of Nitel, the potentials of Nitel are going to manifest.

CNSS and Outsourcing

It is a common practice all over the world. You can not keep all needed skills or all operations in-house. There is no individual company that can provide all its requirements in all areas; it is becoming more popular because the networks are growing and they need to turn around service delivery since it is on high demand. What you will see in the future is the outsourcing of airtime; you will begin to see virtual operators who will not be licensed holders, who will not be service operators; who will sell the services of licensed operators. It’s already happening in other parts of the world. And so what we do in CNSS is to strategically position ourselves to be able to provide rightful engineering outsource support for network operators.

Non individual service providers can provide all the necessary resources to drive a network. It is a case of individual companies building the infrastructure and leasing to service providers. It is a common practice in industries of developed countries and I see it as a good feature. For example, today the challenges that are faced by a number of our members include access to site, security and maintenance of site. If the site is owned by a third party, it is the obligation of that owner to ensure uninterrupted availability of service. Certain burdens are taken off the back of service providers and so they can face expansion, organization of quality, provision of value added services and so on. Am glad that the industry is opening up to outsourcing and I believe it will help in its development and sustainability. Even the roads are outsourced-government gives them to people to maintain so that they are not abused and that’s evident in developed countries.

Number Portability

No, that is not correct. We have made public statements that number portability is accepted. Number portability is something we know, it is a common practice all over the world, it is a feature that can be supported by networks. But we have said that the approach to the introduction of number portability cannot be done on the pages of the newspaper; it must be all inclusive because at the end of the day, it is all networks in one network and we do expect that there’ll be stakeholders’ involvement-every participant, every stakeholder, every operator in the industry will have a role to play in this process. There’s the commercial, engineering and also the administrative part and all should be at work to make this a reality. This is not something that should be jumped into; we must plan and work together-operators, regulators and the consumers. Also, there’s an associated cost in providing number portability. It’s not something you just dump on service providers; everyone has a business plan. As an association, we’ve expressed interest, it’s a feature that’s come to stay; we’ve agreed to go with it and it needs to be given the right approach.


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Defending the foundations for connectivity

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By Engr. Gbenga Adebayo

In 2001, when the first GSM call was made in Nigeria how many of us would have envisaged the digital world that we live in today? The pace of growth and the rate of adoption of telecoms solutions in Nigeria has been revolutionary. It is a globally acknowledged case study that we should be proud of and a clear demonstration of what can be achieved.

Almost all of us today are reliant on the network connectivity that it has enabled in different shapes and forms. From the simple need to communicate with loved ones, to the digital platforms that enable our access to and consumption of entertainment, financial products and other critical services. Our reliance on these systems is becoming more and more acute, whether it is citizens, governments, or corporations. System downtime is increasingly disruptive and offline manual redundancies are often in the advanced stages of being phased out. The pace of this transition is not slowing down. With the core infrastructure in place, innovation is driving the exponential growth of services that ride on it. From the fully adopted social media that has changed the way we interact, to the emerging Artificial Intelligence (AI) revolution.

While this innovation is enabling exciting new possibilities, there is a tendency to focus on those opportunities, to the detriment of the core infrastructure on which it rides. It is imperative that we retain a focus on the optimisation of that infrastructure and enable continued investment in its development. We have seen how the transition from 2G, through to 3G, 4G and 5G have each enabled the development of more and more sophisticated solutions.

The continued development of core infrastructure has to be sustainable, and over the last few months we have begun to see the challenges that the operators that provide it are facing. Both MTN and Airtel have declared significant foreign exchange (FX) losses in Nigeria, and the stress is not linked to them alone. The entire ecosystem is battling with a range of challenges that must be addressed. If we fail to do so, the downstream impact on innovation will be severe. Telecoms infrastructure requires a base level of investment to maintain its current capabilities, and significant additional investment to expand and grow. It is capital intensive and that capital has to be generated through sustainable business models.

At the heart of the challenge the industry faces is the issue of rising costs. Recent financial losses are directly linked to the cost of operating towers that rely on inputs like diesel, which have increased significantly as the Naira has depreciated. The provisions large telecom companies have had to make, and the consequent losses and impact on their reserves is a red flag. It tells us that business as usual is not sustainable. If we continue as we are, then those companies will struggle to continue to invest in and maintain existing services.

But those costs are not the only challenge. General cost inflation, multiple taxation, regular and damaging vandalisation of infrastructure and the costs associated with regulatory compliance all help contribute to the high cost of operations. We cannot continue to follow a path that asks those companies to simply accept those rising costs. It is no longer sustainable, and we have reached an inflection point.

This is a critical moment for the industry. How we approach and resolve it will define the future of Nigeria’s digital economy. If you want to be able to enjoy the benefits that digitisation brings. If we want the infrastructure that enables AI and helps us drive growth, then we must take action now.

Cost-reflective tariffs, like it or not, are simply non-negotiable. We have seen the impact of price controls in other segments of the economy, like power. If providers cannot operate sustainable business models, then they stop investing. When that happens, the existing infrastructure starts to crumble. For power, a consumer can choose to take ownership of the solution by buying a generator, or a solar panel. For fuel, the government can step in as the provider of last resort and manage a subsidy regime that mitigates the impact on the population. Those options are not available in the telecoms sector. There is no self-help solution.

We fully understand and appreciate the financial stress that Nigerians are experiencing today. The cost of living is the single most significant factor in most people’s daily lives. But those people are still able to enjoy the benefits that connectivity brings, at the price they paid before these challenges became so acute. Imagine a future in which the gains of the last twenty years are reversed. Nigeria, and Nigerians simply cannot afford it. The pain that we would feel under those circumstances would be exponentially worse.

We need to find a long-term, sustainable and manageable solution to this problem. Prices will need to rise, but action needs to be taken in a measured way, through sustainable conversations and partnership with the government. It is time to address this head on.

Engr. Gbenga Adebayo is the Chairman, Association of Licensed Telecoms Operators of Nigeria (ALTON)


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LCCI Urges FG to Simplify Trade Procedures to Boost Economy

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The Lagos Chamber of Commerce and Industry (LCCI) has said that the government needs to simplify and harmonize trade procedures and address bottlenecks in order to boost economic growth in the country.

President of LCCI, Mr. Gabriel Idahosa, gave the charge at a Quarterly media briefing on the State of the Economy yesterday in Lagos.

He said that the government has to create an atmosphere that promotes export growth and competitiveness, which is projected to boost export earnings, raise domestic revenue, improve citizens’ welfare, and increase business productivity.

“We recommend that reforms must include simplifying and harmonizing trade procedures as well as addressing bottlenecks such as port logistics, congestion, and transportation costs. This is expected to position the country as the commercial centre of the region and a springboard into regional value chains,” he stated.

On managing the persistent high inflation, the LCCI president said both monetary and fiscal authorities should focus on the factors driving the inflation rates by tackling the supply-side deficiencies instead of focusing too much attention on the demand-side management.

“We urge the Central Bank of Nigeria (CBN) to continue with its foreign exchange (forex) market reforms with intense discipline, as the high exchange rate against the naira is a major driver of the skyrocketing inflation rates.”

Idahosa acknowledged the improvement in the naira exchange rate in the last few days, moving towards the level of N1000 per dollar or lower.

“CBN needs to sustain its policy and regulatory reforms in the FX market, adopt policies that would attract more FX inflow into the economy as well as build market confidence in the performance of the FX market,” he added.

 


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Dufil Takes Donation of Indomie Noodles Cartons to Vulnerable Communities in Abuja and Environ

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In line with its commitment to provide critical support to indigent members of communities around the country in the face of the ongoing economic challenges, Dufil Prima Foods Limited, makers of Indomie Instant Noodles, in partnership with Golan Helps Abuja Food Bank Initiative (GHAFBI) and Meluibe Foundation on Wednesday, April 17 distributed Indomie noodles cartons to vulnerable communities in Kuje and Kubwa Local Government Areas in Abuja.

With the goal of alleviating hunger and supporting communities across Nigeria, Indomie Instant Noodles has committed to donating a substantial quantity of noodle packs to various NGOs working tirelessly to address food insecurity.

These organizations play a crucial role in reaching remote and underserved areas, ensuring that nutritious meals reach those who need them most.

“We are deeply committed to making a positive impact in the communities where we operate,” said Olusola Olayinka Idowu OON, former Permanent Secretary, Budget and National Planning, and the CEO/Founder of GHAFBI.

“At GHAFBI, we believe that everyone deserves access to wholesome and nourishing food. Our partnership with Dufil Prima Foods to donate Indomie Noodles packs is a big step towards addressing food insecurity and supporting vulnerable communities in Abuja”, said Idowu who was also the former National Conveyor, UN Food System Dialogues in Nigeria.

Speaking in the same vein, Obialunanma Nnaobi-Ayodele, Executive Director, The Meluibe Empowerment Foundation, expressed her gratitude to Indomie Noodles for the partnership. “Our vision as an NGO is to change the world one step at a time, by providing relief and support to vulnerable communities.

This is achieved through collaborations and partnerships, one of which is what we have done with Indomie Noodles. We remain grateful for their support through this food relief initiative”, she said.

By partnering with NGOs, Indomie Instant Noodles works closely with local leaders and community heads in directly engaging with rural communities to distribute noodle packs and provide immediate relief to families facing hunger and ensuring that food assistance reaches those who are most in need, especially in hard-to-reach areas.

“We are grateful for the opportunity to collaborate with NGOs and community leaders to make a meaningful difference in the lives of people facing food insecurity”, said Temitope Ashiwaju, Group Corporate Communications and Events Manager, Dufil Prima Foods Limited. “Together, we bring hope, love and relief for all”.

The community leaders and some of the beneficiaries also expressed their immense gratitude to Indomie for the support, stressing the impact the products donated will have in alleviating hunger in their communities.

Speaking at the outreach centre, His Royal Highness, Muhammed D. Jibril, Community Leader of Gbazango Community in Kubwa Local Government Area said: “I am very grateful to Indomie Noodles for coming to our aid in these challenging times. I pray for more expansion and growth for the business and may God bless Indomie Noodles”.

Other communities who benefited from the product donations include Wunmi, Tondo, Godoji and Shazhi communities in Kuje Area Council of Abuja.

Dufil Prima Food’s donation of Indomie Noodle packs underscores its commitment to corporate social responsibility and its dedication to supporting communities in need. By providing essential food relief, Dufil Prima Foods is contributing to the well-being and resilience of vulnerable populations in Nigeria.

Indomie Instant Noodles remains dedicated to bringing joy to mealtimes and making a positive impact in communities around the world.


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