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Hybrid Working is the Way Forward, Here’s How to Get it Right for Your Business

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By Andrew Bourne, Regional Manager, Africa,  Zoho Corp.

As Nigeria enters its third wave of COVID-19 with cases of the Delta variant increasing in several states, companies are urged to take precautions for their employees. With both the COVID risk and changing employee preferences in mind, businesses should, if they have not already, consider implementing sustainable hybrid work approaches as a core part of their business continuity strategies.

Andrew Bourne, Regional Manager, Africa,  Zoho Corp

Here are a few general tips to keep in mind for any organization that wants to embrace the hybrid work model:

● Improve Communication

With employees scattered in different locations, communication breakdowns are common. To overcome this issue, different communication channels can be utilised. For instance, a secure internal chat system allows employees to communicate easily and respond at their own pace. Leveraging mediums such as virtual company forums to post announcements also ensures that employees are well-informed of all the important developments in their organisation. While setting up team meetings, managers can check in personally with remote employees to settle on a time that’s convenient for everybody involved. Having a Poll feature in your chat system will also make it easier to get vote-ins from staff on various topics.

● Practise Empathy

This is a time of great uncertainty and employees will find solace in an empathetic work environment. It’s important for managers to check in with the employees often to understand the challenges they face and offer the best possible support. For instance, if an employee has to take care of a sick family member, consider allowing them to check out as soon as they complete their work, irrespective of working hours.

● Make It Equal

Equality and inclusion are necessary to make a hybrid workplace model successful. One reason the hybrid model is well-received among employees is because it gives them the option to choose and decide. If the hybrid work policy allows for two days of office and three days of remote work, organizations can consider letting the employees decide each week’s schedule individually or among their own teams. In order to make the process bias-free, it is better to establish guidelines for both in-office and remote work, and let employees make the final decision. Organisations should treat all employees equally no matter where they work.

● Focus On The Output

One of the key business aspects that has changed considerably by remote work is performance management. Remote work provides a chance for organisations to start measuring what matters: output quality instead of hours worked, and missions accomplished instead of tasks completed. Businesses should replace micromanagement with continuous, interactive performance feedback to help employees clearly navigate their job responsibilities and expectations when they work remotely. This will help employees set realistic goals and work towards achieving them, further enabling employees to complete tasks quicker and maintain a healthy work-life balance.

● Use Technology

Technology that is well-designed, modern, easy to use, and flexible can bring remote teams together and enhance productivity. For instance, digital signature tools empower employees to sign and share documents from wherever they are, without having to waste time behind manual document signing. Similarly, implementing online meeting software helps employees organize and participate in meetings on the go. This way, employees can meet, discuss, and make decisions wherever and whenever. Overall, technology should empower employees to work at their own convenience.

● Hub-and-Spoke Offices

The hub-and-spoke model is a potential game-changer that could take hybrid workforce management to the next level. The hub-and-spoke model enables employees to either work from their organisation’s central headquarters (hub) or other smaller offices (spokes), spread across a country, often closer to places where employees reside. This way, employees can alternate between remote and on-site work with ease. It allows them to occasionally meet their peers face to face for brainstorming or even a catch-up lunch and then go back to the safety of their home offices.

● Leverage The Potential Of The Gig Economy

Hiring gig workers like independent contractors and freelancers can be very beneficial to organisations adopting the hybrid workforce model. Unlike full-time employees, gig workers are given the freedom to choose when, where and how to work. Also, these workers are paid based on the work they do and not on the processes involved.


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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Court Stops NBC From Punishing Broadcasters over On-Air Opinions

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A Federal High Court in Lagos has restrained the National Broadcasting Commission (NBC) from sanctioning or punishing broadcast stations and presenters over the expression of personal opinions, alleged bullying of guests, or failure to maintain neutrality on air.

Court Stops NBC From Punishing Broadcasters Over On-Air Opinions

NBC

Justice Daniel Osiagor granted the interim injunction following an ex parte application filed by the Socio-Economic Rights and Accountability Project (SERAP) and the Nigerian Guild of Editors (NGE).

The court specifically restrained the NBC, its officers, agents and affiliated persons from enforcing its recently issued “Formal Notice” or imposing sanctions, fines or penalties on broadcasters based on provisions of the 6th Edition of the Nigeria Broadcasting Code, pending the hearing and determination of the substantive suit.

SERAP and NGE had approached the court to challenge what they described as an arbitrary and unlawful move by the commission to punish broadcasters for allegedly expressing personal opinions as facts, bullying or intimidating guests, or failing to maintain neutrality during programmes.

The groups also asked the court to determine whether the provisions of the Nigeria Broadcasting Code relied upon by NBC were inconsistent with the 1999 Constitution, as amended, and Nigeria’s international human rights obligations.

The suit followed an April statement by the NBC in which it raised concerns over what it described as increasing violations of the broadcasting code across news, current affairs and political programmes.

The commission had warned that presenters who expressed personal opinions as facts or bullied guests during live broadcasts would be sanctioned.

However, Justice Osiagor, in his ruling, held that pending the hearing of the substantive matter, the commission must refrain from using the formal notice to threaten, sanction or punish broadcast organisations and on-air personalities under the contested code provisions.

The matter was adjourned until June 1, 2026, for hearing of the motion on notice.


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EFCC Drags Metro Digital to Court over Alleged Illegal Access to Multichoice Signals

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Economic and Financial Crimes Commission (EFCC) has arraigned Metro Digital Limited before a Federal High Court in Port Harcourt over alleged cybercrime and unlawful interception and rebroadcast of content belonging to Multichoice Nigeria.

EFCC Arraigns Metro Digital Over Alleged Illegal Access to Multichoice Signals

Metro Digital

The company was arraigned before Justice A.T. Mohammed on an amended four-count charge bordering on cybercrime-related offences and alleged illegal rebroadcast of protected broadcast content.

According to a statement issued on Wednesday by EFCC’s Head of Media and Publicity, Dele Oyewale, the prosecution counsel, Steve E. Odiase, informed the court that the matter was scheduled for arraignment.

However, defence counsel, S.A. Somairi (SAN), reportedly attempted to halt the proceedings by drawing the court’s attention to a pending preliminary objection.

The judge, however, declined the request and ordered that the plea be taken in line with Section 478 of the Administration of Criminal Justice Act (ACJA), 2015, which allows a corporation to enter a plea in writing through its representative.

One of the charges alleged that Metro Digital Limited, alongside its Managing Director, Ifeanyi John Nwafor, and a staff member, Ikenna Kanu, both said to be at large, conspired between 2015 and 2019 to unlawfully intercept and rebroadcast protected broadcast signals in Port Harcourt, Rivers.

Another charge alleged that the defendants intentionally and without authorisation intercepted and rebroadcast broadcast signals and devices, including tiger boxes and dongles, over which Multichoice Nigeria holds exclusive rights in Sub-Saharan Africa.

The anti-graft agency said investigations into the matter began in 2019 after Multichoice petitioned the commission, alleging that the illegal rebroadcast of its content caused significant financial losses.

Metro Digital Limited, through its representative, pleaded not guilty to all four charges.

Following the plea, prosecution counsel prayed the court to fix a date for trial.

Justice Mohammed subsequently adjourned the case until June 29 and June 30, 2026, for continuation of trial.


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ipNX Powers SPAN’s Queen Esther Musical

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ipNX, one of Nigeria’s telecommunications and connectivity providers, successfully powered the Queen Esther Musical, presented by the Society for the Performing Arts in Nigeria (SPAN), reinforcing its role as a key enabler of innovation across industries through reliable, high-speed connectivity.

Held at Guiding Light Assembly, Parkview, Ikoyi recently, the Queen Esther Musical delivered a captivating blend of music, drama, and visual storytelling to a packed audience. Behind the scenes, ipNX’s advanced fiber-optic infrastructure played a critical role in ensuring seamless execution, supporting the production’s extensive technical requirements, from synchronized audiovisual systems to real-time digital enhancements that enriched the overall experience for the audience within the auditorium and on digital platforms.

As sophisticated technology integrates into live performances, the demand for stable, high-capacity bandwidth to deliver this experience to online audiences has become essential. ipNX provided technical support, delivering uninterrupted connectivity that enabled production teams to coordinate effectively and execute a technically complex show without disruption. The event served as a powerful demonstration of how telecommunications infrastructure can elevate creative expression and redefine audience engagement.

“Our involvement in the Queen Esther Musical reflects our commitment to powering experiences that matter,” said Akintunde Taiwo, Head of Sales, ipNX Retail. “This production broadcast required precision, speed, and reliability, all of which our network is designed to deliver. Beyond telecoms, we see ourselves as partners in progress across sectors, and this collaboration with SPAN highlights how our solutions can seamlessly support the creative industry just as effectively as we do small enterprises and critical services.”

For SPAN, the partnership translated into a production that fully leveraged technology to enhance storytelling and audience immersion.

“We were proud to collaborate with ipNX on the Queen Esther Musical,” said Sarah Boulous, Founder of SPAN. “The scale and ambition of this production required a technology partner we could rely on completely as we wanted audience to enjoy seamless streaming on the Zaia app. ipNX delivered exceptional bandwidth and stability, allowing us to integrate digital elements seamlessly and create a truly memorable experience. Their support played a significant role in bringing our creative vision to life.”

The Queen Esther Musical not only entertained but also illustrated the growing intersection between technology and the arts in Nigeria. ipNX’s role in powering the event highlights its broader mission to connect people, ideas, and industries and ensure that innovation is supported by infrastructure capable of meeting modern demands.

By bridging connectivity and creativity, ipNX continues to demonstrate that its impact extends far beyond traditional telecommunications, positioning the company as a trusted partner in shaping experiences across Nigeria’s evolving economic and cultural landscape.


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