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A Guide to Boosting Your Broadband Speed

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A lot turns on the strength of your broadband speed.

If you’re a business, the strength of your broadband determines how quickly you’re able to download and transfer files, how long it takes to process data, and the quality of your communication with your clients.

Faster connections will allow your team to carry out tasks efficiently, and guarantee smoother customer engagement on your contact channels. Slower connections could affect the pace of work and dampen the quality of your interaction with customers.

Unless you remedy the issues arising from slow broadband, your clients could seek better service elsewhere. This could in turn reduce your sales and shrink your revenues.

If you are struggling with less than optimal broadband speeds, you should find this article useful. Here we’ll note some of the possible causes of your slow internet speed, and present practical steps you can take to fix this problem.

First, let’s answer a few questions about broadband internet, so we get a sense of where we’re headed.

What is Broadband Speed?

Broadband speed refers to how quickly you can upload or download data with your internet connection. It’s measured in megabits per second (Mbps) and kilobits per second (Kbps). These days, we also hear talk of speeds reaching several gigabits per second (Gbps).

A kilobit is a thousand bits; a megabit is a million bits. One gigabit refers to a billion bits.

A bit is the smallest unit of data on your computer.

If your broadband speed is 20 Mbps, this means you’re able to transfer up to 20,000,000 bits of data per second over your internet connection. This is faster than a broadband speed of, say, 20 Kbps, or 20,000 bits per second.

How Fast Should Your Internet Be?

The answer to this question depends on what you’re using your internet for. If you routinely transfer heavy files between computers, you will need much faster broadband than someone who only uses their internet for simple text emails.

Some video streaming services require speeds of at least 5 Mbps. If you’re working with a speed of 50 Mbps, you could download a 2 GB file in about five minutes.

Things that May Be Slowing Down Your Broadband

Many people tend to blame their Internet Service providers (ISPs) for their slow broadband. But it’s not always the ISP’s fault; a lot of other factors could contribute to slower internet connection. Some of them are explained below.

  • Quality of Your Hardware: If your cables and router are old, they may cause your broadband to slow down. It’s advisable that you check your connection hardware and replace it with new equipment if they have aged.
  • Distance from Network Centralizer: The farther you are from your service provider’s broadband centralizer or access points, the slower your internet is likely to get.
  • Obstructions: Network signals could weaken if there are walls or other things standing in its path.
  • Spyware and Viruses: Spyware may affect your broadband speeds by interfering with your browser. Computer viruses may also multiply to weigh down computing power, and impede normal functioning.
  • Router Location: Routers need to be placed in a central, elevated location, or at least at a point that lets signals travel unimpeded to your computers. When it’s not positioned this way, broadband speeds will be lower.
  • Several Devices and Users: Access speeds may drop if there are several users and multiple devices using a single network.
  • Heavy or Outdated Applications: Applications that have not been updated can affect internet speeds. They may also slow things down if they use a lot of bandwidth.
  • Peak Time: Think about internet traffic as a stream of vehicles on a road. There’s usually more traffic during peak periods, so movement—or internet speeds –could be slower at those times. Peak period for internet connections is usually somewhere between morning and evening. Off peak periods may last between 2 AM and 7 AM, when there are fewer people using the internet.

How to Check Your Broadband Speed

You can find out what how fast or slowly your broadband is working by conducting a broadband speed test. It’s simple and takes just a few steps:

  1. Link your computer to your router with an Ethernet cable
  2. Go to your browser
  3. Search for a speed testing platform (examples include speedtest.net, fast.com, and speedcheck.org).
  4. Follow the instructions on the site you choose.

Note that the broadband speed displayed may be slightly lower or higher than what your ISP says it provides. This isn’t necessarily a problem. You only have cause to be concerned if the speed test consistently shows results that are much lower than what your ISP claims to be supplying you.

How to Speed Up Your Broadband

You could take these steps to make your broadband faster:

  1. Protect Your Connection

It might be that your internet connection has no password protection, and other users are linking up to it without your knowledge. As we noted earlier, having multiple users on your connection at once may affect your internet speed. By restricting access with a password, you could reduce the possibility of this happening.

  1. Change Your Router’s Location

Place your router in a more central location so that it achieves broad coverage. Or just make sure that the paths between it and your computers are not impeded by walls or other obstructions. Ideally, you should put it in an elevated place, like a shelf or high up a wall.

  1. Close or Remove Bandwidth-Consuming Applications

Some applications could start and run without your knowledge, consuming bandwidth and stifling access speeds. Make sure to shut down these applications, or remove them if they aren’t important to you. You should also delete old files and wipe your browsing history clean to free up space and allow quicker computing.

  1. Scan Your System with an Antivirus

Combat bandwidth-shrinking malware with up-to-date antivirus. You can set your antivirus to scan your systems for spyware or viruses on a regular basis.

  1. Change Your Service Provider

If other measures don’t help, the problem may well be from your service provider. In this case you will have to try some other ISP and see if they can offer you a faster connection.

Get Fast, Reliable Broadband for Your Business

If you’re looking to solve your issues with broadband speed, you can speak to the experts at Layer3. They will assess your needs and recommend changes besides the few mentioned here.

Layer3 also provides secure, stable and fast broadband service. Its broadband package guarantees low latency to the internet, routable IP addresses, and multiple connections to the internet backbone via submarine cables. It’s exactly what your business needs to maintain a high standard for its operations.

Find out how these features can benefit your organization. Get in touch with the Layer3 team and request a demo today.


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Telecom

Vitel Wireless Lures Subscribers with “Data that Never Expires” Campaign

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Vitel Wireless, pioneer Mobile Virtual Network Operator (MVNO) licensed by the Nigerian Communications Commission (NCC), has launched an audacious “data that never expires” campaign designed to address consumer pain points in the market.

Vitel Wireless Lures Subscribers with “Data that Never Expires” Campaign

Kenneth Nwabueze, Chairman and CEO of Vitel Wireless

Fast-depleting data is a major issue for mobile users, particularly in Nigeria, with numerous complaints against network providers alleging that data plans exhaust prematurely.

But Vitel Wireless said it is now addressing the situation after extensive engagement with Nigerian consumers, particularly young people and small businesses.

Kenneth Neabueze, chairman of Vitel Wireless, said “What we’re saying to Nigerians is this, you buy the data, and you keep the data for as long as you want. There’s no more. You bought 2GB for two days, and it expires. If you buy that data under our scheme, it stays with you forever,” he said.

He added that the model promotes transparency and cost efficiency. “So it’s saving us money, it’s giving us transparency, and it’s giving us the ability to have control over how we spend and use our data,” he stated.

He noted that the concept was inspired by research into the everyday challenges Nigerians face.

“We talked to students who would tell us that in the middle of doing a project, they would be told that the data had expired, and we asked, ‘ How do we innovate?” We have analysed it, and we know, given the current economic conditions in Nigeria, you should buy the data with discounts of almost 40 per cent, and that’s why we are transparent”

The company has also unveiled a suite of products and services aimed at redefining connectivity, including its flagship Vitel Xphone.

The company explained that its services are available via both physical SIMs and eSIMs, with the 0712 number offering global use.

According to the firm, users can retain existing mobile numbers or migrate seamlessly, while enjoying nationwide coverage across all 36 states and the Federal Capital Territory with full GSM services including voice, SMS, USSD, and mobile data.

Chudi Nwabueze, chief operating officer of Vitel Wireless, described the firm as a technology telecom focused on innovation beyond traditional voice and data services.

“We’re coming in with a lot of innovation to activate applications and create tools that people can use in their businesses, homes, and daily lives,” he said.

He added that eSIM technology allows users to operate multiple lines on compatible devices, while introducing a range of digital solutions aimed at enhancing communication, safety, and business operations, anchored by its flagship Xphone.

Hence, the platform combines GSM and VoIP technologies to deliver seamless voice, video, and messaging services, along with cost-saving benefits and nationwide connectivity.

It is complemented by the Oga App, which enables real-time staff monitoring, automated payroll, and performance tracking to improve organisational efficiency.

Similarly, the network also rolled out SecureMe and Asset Tracker to address security and asset management needs.

While SecureMe provides GPS tracking and emergency alerts for personal and workplace safety, Asset Tracker helps businesses monitor and manage physical assets in real time.

Vitel Wireless noted that on pricing, challenged consumers to compare daily data costs across operators, while adding that the network offers discounts for higher volumes without imposing expiry limits.

Also speaking, Chinenye Adebayo,  relationship partnership manager, outlined opportunities for Nigerians to join the company’s distribution network by visiting the website and becoming a mobile agent or sun-agents in any state.

The company noted that its offerings, including Close User Group (CUG) services and high-speed wireless network, are designed to provide integrated digital solutions for individuals and enterprises, as it seeks to position itself as a disruptive force in Nigeria’s telecom sector.


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Nigeria, Ghana Trigger Stunning 45 Percent Surge in MTN Dividends

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MTN Group delivered impressive financial and operational achievements for 2025, boosted by strong performances in MTN Nigeria and MTN Ghana, as well as solid earnings from MTN South Africa.

Nigeria, Ghana Trigger Stunning 45 Percent Surge in MTN Dividends

The three core markets of Africa’s largest mobile provider enhanced profitability, free cash flow, and shareholder dividends by 45%.

IT Web Africa reported that Ralph Mupita, group CEO and president, MTN, highlighted that the telecoms giant’s robust commercial momentum across key markets capped the final year of its Ambition 2025 strategy, while laying the foundation for a new long-term growth phase under Ambition 2030.

“The Group’s overall performance in 2025 was excellent. In the final year of our Ambition 2025 strategy, we were proud to have exceeded the 300 million customers milestone,” he said.

MTN revealed that it now serves more than 307 million voice subscribers, 172 million data users, and 70 million Mobile Money customers across 16 African markets, reflecting the continent’s growing demand for digital connectivity and financial services.

The operator credited its results to disciplined commercial execution and sustained investment in network infrastructure, with R38 billion spent during the year to expand capacity, improve coverage and enhance service quality.

The group reported that data traffic surged 27%, while average monthly data consumption per user climbed to 12.5GB, up from 10.8GB a year earlier, reflecting Africa’s fast-growing appetite for digital services.

Financially, the performance was driven by MTN’s largest markets.

In constant currency terms, MTN Nigeria grew service revenue by 54.9%, while MTN Ghana increased service revenue by 35.9%.

Meanwhile, MTN South Africa recorded 2% growth, demonstrating operational resilience in one of the continent’s most mature and competitive telecom markets.

MTN Group service revenue rose nearly a quarter to R218 billion, while earnings before interest, tax, depreciation and amortisation climbed to R98.5 billion, supported by R3.6 billion in expense efficiencies.

Mupita stressed that the strong results translated into robust free cash flow and improved return generation, allowing the board to declare a dividend of 500 cents per share, up from 345 cents the previous year.

“This comfortably exceeds the minimum dividend of 370 cents we had previously guided,” he said.

The group also announced a R6 billion share buyback programme as part of an enhanced shareholder remuneration framework aimed at delivering stronger long-term returns.

Alongside its results, MTN unveiled Ambition 2030, a strategy centred on three platforms, connectivity, fintech and digital infrastructure, as it seeks to capture the next wave of growth driven by data adoption and financial inclusion across Africa.

“We are hugely excited about Africa’s potential. We are well positioned to leverage our scale, footprint and brand leadership to capture the significant structural growth opportunities identified,” said Mupita.

 

Source: IT Web Africa


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ATCIS Urges FG to Ensure Safety of Consumers Data

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Association of Telephone, Cable TV, and Internet Subscribers of Nigeria (ATCIS) non-profit consumer rights group dedicated to protecting the rights, interests, and welfare of telecommunications subscribers, has urged the Federal Government to ensure safety of telecom consumers’ data hosted by government agencies.

ATCIS Urges FG to Ensure Safety of Consumers Data

Dr Sina Bilesanmi, president of the body stated this World Consumers Day in Lagos.

He alleged that said subscribers” data are being jeopardised by some of its agencies.

Bilesanmi urged government to ensure that every subscriber in Nigeria can use digital service without fear of physical, financial, or data-related harm.

The ACTIS president said safety in the telecommunication sector extends beyond physical hardware to include data privacy and protection from cyber fraud.

“We call for stricter enforcement by the Standard organization of Nigeria (SON) to eliminate substandard mobile devices and Cable Tv equipment that pose fire or electric hazards.

“We also want safe services from telecoms that are transparent – free from hidden charges and misleading advertisements”, he said.

He urged subscribers to utilize platforms like ACTIS as well as NCC and even FCCPC web portal when they encounter service failures.

He also tasked FG on hosting Nigerian Data Privacy in the country.

He said: “We ask for more robust surveillance and swifter penalties for entities that violate consumer safety standards. We admonish the subscribers to be aware and speak out, a vigilant consumer is a protected consumer.”


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