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Access, Others Hobble Mobile Money Revolution

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Dr. Eugene Juwah, EVC/CEO, Nigeria Communications Commission (NC
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Issues around access and sundry matters have conspired to threaten the roll out of mobile money services, dampening excitements, after initial hype touted mobile money as the next big thing, Nigeria CommunicationsWeek can now reveal.
In effect, operators licensed by the Central Bank of Nigeria (CBN) are still struggling with mass access channels to reach all market segments.
Though, the licensees are  actively rolling out services, building agent networks, deploying services to gain market share, the absence of telecom regulatory framework is a major challenge for the effective take off of the industry estimated at some N150 billion.
Other issues such as inadequate distribution or agency networks, lack of proper awareness and poor mass education have also served to hobble the burgeoning industry.
Peter Ilabuya, an internet marketing expert who has also done a lot of work on mobile money industry said there is no commerce without the community the products and services are meant for.
Nigeria CommunicationsWeek gathered that mobile money service is the transfer of monetary value via the mobile phone. The system fundamentally rides on mobile networks.
But despite the ubiquity of the mobile phone, critical mass access channels are still in short supply.
And for mobile payment industry to change the way consumers interact with financial services and make payments, regulatory authorities must compel mobile network operators to up mass access channels like subscriber identification module toolkit and Unstructured Supplementary Service Data (USSD) for mobile money providers.
The SIM application toolkit allows for the service provider or bank to house the consumer’s mobile banking menu within the SIM card. 
The SIM application toolkit is a standard of the GSM system which enables the SIM to initiate actions which can be used for various value added services.
Emmanuel Okoegwale, principal associate, MobileMoney Africa, said that without opening up of the access channels by network operators, it will be an uphill task to reach the masses and provide an easy and convenient means to access the service.
According to him, if services are unable to reach the targeted people, how will they use the services?
Nodding in agreement, Ilubuya said mobile money service must be like the mobile phone where with just a click of the phone button, calls can be made to anybody with a handset connected to any network around the world.
Both Ilubuya and Okoegwale, agreed the industry needs to address the challenges if their quest to sign up millions of unbanked population on the mobile payment platform would be successful.
Nigeria CommunicationsWeek gathered since December last year when mobile money service effectively took off in Nigeria, there has not been any appreciable uptake recorded.
Okoegwale blamed the slow uptake on the providers’ mistakes of deploying services that are suitable for mid range and high end devices users while the main target of the scheme- the bottom of the pyramid and their peculiarities are ignored.
Elsewhere, server-side technologies built on a server; away from the consumer’s SIM or Mobile handset poses its own problem.
Examples of server-side technologies are SMS, IVR, USSD2 and WAP while client-side technologies are those applications, solutions and service offerings built or embedded on a consumer SIM or mobile handset. Examples of client-side applications are J2ME (JAVA).
On the other side, because mobile network operators power the infrastructure that are the primary back bone to network access for mobile money providers, they are either not ready technologically or in some cases do not have the commercial justification for such investment to develop infrastructure that may not deliver value to them since they are not directly licensed to provide mobile money services in Nigeria.
Okoegwale said that going forward; providers need to understand their target market and which devices they use as a way of mitigating the access issue.
They also need to articulate the best user experience and value proposition sufficient in the target market.


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Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

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NBS Unveils Crowd-Sourcing Initiative for Accurate Statistical Data

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National Bureau of Statistics (NBS) has introduced a crowd-sourcing initiative aimed at providing more accurate statistical information and data to policymakers and the general public.

NBS Unveils Crowd-Sourcing Initiative for Accurate Statistical Data

According to a statement issued by Folorunso Alesanmi, head of Public Relations, the initiative, which commenced several months ago, involves compiling daily price data from a wide range of sources.

These include open markets, supermarkets, neighbourhood shops, bulk and discount stores, street outlets, and large retail shops.

Data collection has been conducted across all 36 States, the Federal Capital Territory (FCT), and every senatorial district.

However, the Bureau clarified that price data gathered through crowd-sourcing differs from the data used in computing the Consumer Price Index (CPI).

While CPI data is collected at specific, pre-determined outlets during the second and third weeks of each month, crowd-sourced price data is gathered randomly from different respondents daily.

By leveraging the power of crowd-sourcing, the Bureau has been able to gather a vast amount of data that offers a more nuanced picture of price trends in the economy.

“We are thrilled to release our first price data compiled through crowd-sourcing. This initiative represents a major step forward in our efforts to harness the power of technology and innovation to improve the quality and timeliness of our statistical data,” said Prince Semiu Adeyemi Adeniran, Statistician-General of the Federation and NBS CEO.

The newly released data offers insights into the prices of essential food items commonly consumed by Nigerians, such as local rice, white beans, white maize, garri, yam, and more. It provides a daily snapshot of food costs.

The NBS plans to update this data on a daily basis, offering entrepreneurs, policymakers, and researchers a valuable tool for monitoring price fluctuations and making informed decisions.

The data is accessible to the public through a dedicated dashboard, where users can view, analyze, and download it in real-time—enhancing transparency and accessibility.

“To this end, the agency has implemented a range of quality control measures, including data validation and verification processes, to ensure that the data is reliable and trustworthy,” the statement added.

The release of this crowd-sourced price data underscores the NBS’s commitment to innovation and collaboration.

By working with citizens and embracing technology, the Bureau aims to provide more timely and accurate statistics to drive economic growth and development


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AFC Appoints Ireti Samuel-Ogbu as Chair of Board of Directors

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Africa Finance Corporation (AFC), the continent’s leading instrumental infrastructure solutions provider, has announced the appointment of Mrs Ireti Samuel-Ogbu as Chair of its Board of Directors. She succeeds Mr. Emeka Emuwa who has completed 12 years of meritorious service to the Corporation.

Mrs. Samuel-Ogbu brings a wealth of experience spread over three decades leading and transforming the banking sector in Europe, Middle East, and Africa. Until recently, she led Citi’s institutional businesses in Nigeria and Ghana, with oversight across Banking, Markets and Services.

During this period, she steered the franchise through significant macroeconomic and regulatory headwinds, strengthening its strategic momentum and resilience.

Her international career within Citibank included senior leadership roles across over 50 countries in the Europe, Middle East, and Africa region, during which time she worked in the United Kingdom, Nigeria, and South Africa.

Mrs. Samuel-Ogbu has extensive boardroom experience including Citibank Nigeria where she was a Non-Executive Director for 6 years and Chair of the Risk Committee prior to becoming the Managing Director.

She also served on the board of CHAPS Clearing UK, the high value payment system now operated by the Bank of England and a UK-based charity, Opportunity International.

Her extensive experience and unwavering dedication to the advancement of Africa make her a valuable asset to AFC at a time when the Corporation is more committed than ever to accelerating Africa’s transformation through bold investments, innovative financing models and catalytic partnerships.

AFC recently delivered a record-breaking FY2024 financial performance, with total revenue increasing by 22.8% to US$1.1 billion, surpassing the US$1billion milestone for the first time.

This strong performance was driven by several transformational projects including acting as the Lead Project Developer for the Lobito Corridor, a transformative multi-country transport network connecting Angola, Zambia and the Democratic Republic of Congo (DRC), financing of the expansion of the Kamoa-Kakula Copper Complex in the DRC — one of the world’s highest-grade, low-carbon underground copper mines and financing support for the commissioning of the Dangote Refinery, the largest in Africa.

Speaking on the appointment, Samaila Zubairu, President& CEO of AFC, said: ” We are delighted to welcome Mrs Ireti Samuel-Ogbu as Chair of the Board.

Her wealth of experience, visionary leadership and deep understanding of Africa’s financial landscape will be invaluable as we navigate our next phase of growth- expanding our impact, mobilising urgently needed capital and delivering transformative projects that enable inclusive and sustainable prosperity across the continent.”

Mrs Ireti Samuel-Ogbu commented: “I am honoured to take on the role of Chair at AFC, an institution that serves as a trusted bridge between international capital and Africa’s dynamic growth opportunities.

I look forward to working closely with the board, management, and all stakeholders to advance the Corporation’s mission and strengthen its role as the leading provider of strategic, investment-driven solutions that unlock Africa’s full economic potential.”

 


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NBC Loses Appeal as Tribunal Upholds ₦190m Fine for Misleading Packaging

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Competition and Consumer Protection Tribunal has rejected a proposed settlement between the Nigerian Bottling Company Limited (NBC), also known as Coca-Cola Nigeria Limited, and the Federal Competition and Consumer Protection Commission (FCCPC), while upholding a ₦190 million fine imposed on the company for misleading packaging.

In a judgment delivered on Monday, April 28, a three-member panel led by presiding judge Thomas Okosun dismissed NBC’s application to adopt the settlement terms as judgment, describing it as an “attempt to arrest judgment.” NBC’s counsel, O. Ogunride, had informed the tribunal of a settlement agreement reached with the FCCPC, requesting its adoption as a consent judgment.

The FCCPC’s representative, Abimbola Ojenike, confirmed the existence of the settlement, stating that discussions had been finalised with Akoji Achimugu, the commission’s legal director.

However, the tribunal pointed out that the terms of settlement were filed after judgment had been reserved and both parties had submitted their final written arguments. Okosun ruled that “the notion of arrest of judgment is unknown to Nigerian law,” stressing that entering a settlement at this stage exceeded the FCCPC’s statutory authority and undermined its role as a regulator.

He further criticised the FCCPC’s acceptance of the post-judgment settlement, saying it conflicted with the commission’s regulatory obligations. The tribunal emphasized its constitutional duty to the public, asserting that it could not engage in private compromises between parties.

The panel also criticised the FCCPC’s sudden shift from its earlier position, noting that the proposed settlement declared “there is no penalty,” directly contradicting the commission’s findings from its investigation. Consequently, the tribunal rejected the settlement and proceeded to deliver its final judgment.

Upholding the FCCPC’s five-year investigation, findings, and imposed penalties, the tribunal ruled that NBC’s conduct constituted misleading practices in violation of Nigerian law.

It affirmed that the ₦190 million administrative penalty was consistent with the Federal Competition and Consumer Protection Act (FCCPA) and the 1999 Constitution (as amended). NBC’s appeal was dismissed for lack of merit, and the company was ordered to pay the fine within 60 days.

The case stemmed from an August 2024 announcement by the FCCPC accusing Coca-Cola and NBC of engaging in unfair marketing tactics and misleading consumers. NBC had contested the penalty, arguing that its packaging provided clear information compliant with national regulatory requirements.

The company later acknowledged that mislabeling of its zero-sugar Limca Lime-Lemon variant resulted from a production error at its Abuja facility.

In its revised appeal, NBC maintained that the mislabelling was unintentional and argued that the FCCPC’s conclusions were unfounded and beyond its statutory powers. However, the FCCPC defended its mandate to enforce corporate and consumer protection standards and urged the tribunal to dismiss NBC’s appeal.

The tribunal ultimately ruled in favour of the FCCPC, reinforcing regulatory accountability in the consumer protection landscape.


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