Telecom
AfriTECH2021 Seeks Urgent Steps to Drive Inclusive Digital Economy
Stakeholders in the information and communication technology industry have stressed that accelerating innovation remains the best path to drive inclusive growth.
L-R: Mr. Chinenye Mba-Uzoukwu, president, Institute of Software Practitioners of Nigeria (ISPON); Engr. Oluwatoyin Asaju, director, Spectrum Administration at NCC and Dr. Ikechukwu Adinde, director, Public Affairs at NCC, during AfriTECH2021 in Lagos recently
The tech experts among who are C-Suite executives, founders, presidents of companies/organisations, presidents of industry associations, startups/entrepreneurs and government officials, and others., unanimously agreed on this at the 2021 Africa Tech Alliance Forum (AfriTECH2021) held in Lagos on Wednesday October 13, 2021, highlighting that building infrastructure to extend internet access in underserved areas will drive digital transformation across board.
Prof. Umar Garba Danbatta, executive vice chairman of the Nigerian Communications Commission (NCC), focusing his presentation on “NCC as a Digital Transformation Crusader and Nigeria’s in-Road to 5G Deployment,” stated that, following the advent of COVID-19 pandemic, there has been a change in the dynamics of people’s interaction, especially on the Internet.
The EVC represented by Engr. Oluwatoyin Asaju, director, Spectrum Administration at NCC, said that almost every means of communication has become virtual in one way or the other.
“Already, we are set for the auction of some spectrum slots in the 3.5GHz band. The other day I was at the National assembly, I informed the senate that we were 95 per cent ready for 5G. Today as we speak, I am delighted to tell you that we are already at 97 percent completion,” Danbatta said at #AfriTECH2021.
“The Committee set up to auction the Spectrum has already developed an Information Memorandum (IM) which is already published for inputs and comments from all industry stakeholders. Prior to this, a 5G deployment plan was developed and we have since secured Federal Government’s approval,” he said.
Mallam Kashifu Inuwa Abdullahi, director general, National Information Technology Development Agency, (NITDA), said that with advent of new technologies occasioned by the fourth industrial revolution, it has become imperative to increase Africa’s level of preparedness and develop capacity of the youth.
Abdullahi who was represented by Dr. Usman Gambo Abdullahi, director IT Infrastructure Solutions at NITDA, spoke on ‘Reskilling Africa’s Youth for Future Jobs from NITDA’s perspective’ adding that the fourth industrial revolution will continue to fundamentally alter the way human begins live, work, and relate to one another.
He said, “We need to look at the educational sector and focus more on skills and research that can be used to develop the economy. People should not see education as the end but means to the end. We need to look for ways to disabuse people’s mind on paper qualification and inculcate in them those skills required for the imminent industrial revolution and also focus more on science and technology.”
In her keynote address anchored on the Forum’s theme: Embracing Change and Digital Transformation in the New Normal, Olatomiwa Williams, the Country Manager, Microsoft Nigeria, said that COVID-19 has happened with different experiences, but there are a lot of opportunities for the Continent.
She said leveraging technology to ensure that the continent is actually accelerating the digital economy potentials cannot be over-emphasised
“Looking at the impact of COVID-19 and how it has accelerated digital transformation and based on research and engagements globally, two years of digital transformation was achieved within two months. What does that tell us? It tells us that because we were able to embrace the change that COVID brought, we were able to make those changes happen. These changes continue to accelerate. So, it means that an organization can no longer do business as usual. Everyone needs to embrace digital transformation at a fast reach”, the Microsoft Country Manager said.
Zoho Corporation also hosted a workshop during AfriTECH2021. Andrew Bourne, Regional Manager at Zoho Africa, said that for organizations large and small, the year 2020 was the longest year ever however the quick lesson is the urgent need to reorient the workforce to a new way of working.
“It came swiftly with playbooks being written and rewritten depending on what leaders were learning from government authorities, medical professionals, and from their own employees.
With a reference to Forbes’ report, he said: “Millennial currently hold the largest purchasing power, but Gen-Z is close behind. The group, which was born between 1996 and 2010, already holds $44 billion buying power ($600 billion when considering their influence on their parents’ spending) and will hit the workforce and become powerful consumers in the next few years. In the next year, they will account for 40% of all U.S consumers. To succeed, companies need to know how to tailor a great consumer experience for Gen-Z”.
Andrew also demonstrated how to drive customer loyalty through a CRM system. Through this means new customers get introduced to the company through a ‘promoting’ customer which could be triggered by word of mouth, social media recommendations or customer testimonial.
In his part, Prof. Muhammed Abukakar, managing director and ceo, Galaxy Backbone Limited, has expressed the company’s preparedness to provide ICT infrastructure and services to public institutions and the underserved communities in Nigeria.
Abukakar was speaking on ‘Boosting Cloud Infrastructure for Digital Economy through Partnerships’ through a representative, Mr. Timi Fadeyi, head DataCentre at Galaxy Backbone, said “We need to work smarter, faster and simpler – a combination of a hybrid mode of working and harnessing relationships; virtual, physical, both.
“Artificial Intelligence is reshaping value chains, industries, communities, countries and the works entirely. You also need to secure your data; secure your entire digital experience, a combination of technology and you.
Other key industry stakeholders participated at the one-day Forum, which also featured exhibition by some sector players such as Zoho Corporation, Medallion Communications, Layer3 and Notion Technology Limited (representatives of American #1 Technology company – Comway – and Hsv Products)
The AfriTECH2021 had Zoho as the lead sponsors received supports from the Nigerian Communications Commission (NCC); the National Information Technology Development Agency (NITDA); Galaxy Backbone Limited, as partners, also sponsored by Rack Centre, Digital Encode, Cloudflex Computing Services Limited, Zinochrome International, Layer3, Notion Technology Limited and Medallion Communications.
Mr. Peter Oluka, Editor of TechEconomy.ng and the convener of AfriTECH said that Africa must play leading role in the fourth industrial revolution by embracing emerging technologies such as 5G, Internet of Things; Cloud Computing; Quantum Computing Augmented/Virtual Reality which are also playing a critical role in improving remote communication over the internet with great user experience.
He said that the recent events around COVID-19 Pandemic demonstrated why the government and the private sector must embrace digital transformation.
French media group Canal+ has announced a €100 million turnaround plan to revive growth at MultiChoice, Africa’s largest pay-TV operator, after the DStv owner lost hundreds of thousands of subscribers and suffered a decline in revenue in 2025.
MultiChoice
The move follows Canal+’s full takeover of the South Africa-based broadcaster, which has been squeezed by weaker household purchasing power across Africa and intensifying competition from global streaming platforms.
According to Canal+’s latest financial disclosures, MultiChoice ended 2025 with 14.4 million subscribers, down from 14.9 million a year earlier, while revenue fell 6 per cent to €2.4 billion.
Adjusted earnings before interest and tax dropped 14 per cent to €159 million, prompting Canal+ to describe 2025 as “another challenging year” marked by falling subscriber numbers and an unsustainably high cost base.
The group cited currency depreciation in key markets such as Nigeria and persistent electricity shortages as major headwinds making it harder for households to maintain pay-TV subscriptions.
Canal+ also pointed to problems at Showmax, MultiChoice’s streaming service, describing one of its key contracts as an “expensive failure” and confirming that the arrangement is being shut down as part of a wider refocus on the core pay-TV business.
Under the new “boost plan,” which will roll out from 2026, Canal+ aims to restart subscriber growth and improve profitability across MultiChoice’s footprint by investing in content, pricing, distribution and sales.
On content, the French group says it plans to assemble the “best content on the African continent” by blending premium international programmes with more locally produced films, series and sports tailored to African audiences.
It will also simplify subscription packages and adjust pricing structures to make DStv and related offerings easier for customers to understand and afford.
To expand reach, Canal+ intends to subsidise hardware such as decoders and satellite dishes, lowering entry costs for new users.
In addition, the company will recruit more than 1,000 sales staff across African markets as it shifts MultiChoice towards a more aggressive, “sales-focused” model designed to win back and attract subscribers.
Alongside this investment push, Canal+ is embarking on significant cost-cutting measures, including a voluntary severance plan for some MultiChoice support staff and a restructuring of Irdeto, its technology and cybersecurity subsidiary.
Canal+ now expects to generate over €250 million in synergies by 2026, up from an earlier €150 million estimate, driven by the shutdown of loss-making Showmax contracts, operational restructuring at MultiChoice and rationalisation of company-owned properties.
The cost of delivering these savings is projected at between €70 million and €100 million. Despite the planned reforms, the group still anticipates a slight further decline in MultiChoice’s subscriber base in 2026, though the pace of losses is expected to slow, with adjusted earnings before interest and tax forecast to rise modestly to about €170 million as cost savings begin to offset weaker revenue and higher expenses.
Canal+ gained effective control of MultiChoice on 20 September 2025 after acquiring a majority stake, later buying out remaining shareholders and delisting the company from the Johannesburg Stock Exchange in December 2025.
The French media group has said it intends to complete a secondary listing on the JSE before June 2026 to reinforce its presence in Africa’s fast-growing media and entertainment market.
The €100 million boost plan underlines the mounting pressure on traditional pay-TV operators across the continent as currency weakness, rising living costs and rapid expansion of streaming services force a strategic rethink of legacy television business models.
Maxime Saada CEO of Canal+ has announced plans to deploy the company’s over-the-top (OTT) platform, the Canal+ app, across MultiChoice territories including South Africa to replace the loss-making Showmax streaming service.
Canal+
The move follows MultiChoice’s March 5 announcement to shut down Showmax, with Canal+ confirming no service disruptions for subscribers during the transition to its superior platform.
Saada described Showmax as a “severely loss-making activity” with no path to recovery despite heavy investments in content, marketing, and technology.
“We quickly agreed with Comcast to shut it down as soon as possible,” he said, prioritising a seamless migration to the Canal+ app already successfully deployed in French-speaking Africa.
Showmax recorded cumulative trading losses of R8.7 billion (approximately N1.3 trillion) over three years – R1.2 billion in 2023, R2.6 billion in 2024, and R4.9 billion in 2025 – far exceeding MultiChoice’s projections despite positioning it as Africa’s streaming growth engine. Canal+ cited the unsustainable losses in a capital-intensive global streaming market as the key factor behind the closure.
Canal+ Africa CEO David Mignot said all Showmax content and features will migrate to DStv Stream, ensuring continuity for subscribers.
Unlike U.S. markets where direct-to-home (DTH) satellite customers rapidly abandon traditional TV for pure streaming, Canal+ noted its DTH base retains access to its OTT platform, slowing cord-cutting trends across Africa.
The Showmax closure will not involve retrenchments, with MultiChoice supporting affected employees through transition options. Subscribers received assurances of uninterrupted streaming during the phase-out, with detailed timelines and migration plans to follow.
Saada and Mignot had previously signalled Showmax’s demise, with the CEO calling it a commercial failure in January 2026 and Mignot declaring it financially unviable in February.
Canal+ positions the Canal+ app rollout as delivering a stronger streaming experience while leveraging MultiChoice’s DStv infrastructure for hybrid DTH-OTT delivery across 50 million+ African households.
Starting February 2027, Nigerian Communications Commission (NCC), has mandated mobile network operators and other communications service providers to notify it within four hours of detecting any cyberattack.
This is aimed at strengthening the protection of telecom infrastructure and subscriber data.
The directive is contained in the Cyber Resilience Framework for the Nigerian Communications Sector (CRF-NCS) released by the NCC last month.
According to the NCC, the rule will take effect in February 2027, giving operators a year to put in place the necessary monitoring and reporting systems.
Under the framework, telecommunications companies must alert the regulator within four hours of detecting a cyber incident and continue to provide updates every four hours until the situation is contained.
Operators are also required to submit a confirmation report within 24 hours through a dedicated reporting portal.
The commission said the framework is designed to strengthen cybersecurity oversight in a sector that handles vast volumes of sensitive consumer and national infrastructure data.
Cyber threats targeting telecom networks can lead to service disruptions, data breaches affecting subscriber information, malware infections and other attacks capable of crippling communications systems, according to the regulator.
By introducing faster reporting timelines, the commission said it hopes to improve sector-wide situational awareness and ensure quicker response to threats before they escalate into major outages or data compromises.
The framework also requires telecommunications companies to establish dedicated Security Operations Centres (SOC) to monitor networks continuously for suspicious activity and cyber threats.
These centres are expected to detect and report malicious activities promptly while coordinating responses internally.
In addition, each operator must designate a cybersecurity lead responsible for working with the commission’s Computer Security Incident Response Team (CSIRT) to share intelligence and coordinate responses to incidents affecting the communications ecosystem.
The NCC said the new framework forms part of broader efforts to strengthen resilience across Nigeria’s communications infrastructure and promote a unified cybersecurity posture in the sector.
The measures come amid growing global and domestic concern over data breaches and cyber intrusions targeting companies that manage large volumes of digital information.
Telecommunications companies, which serve as gateways for internet traffic, mobile banking, messaging and other digital services, are increasingly seen as critical infrastructure vulnerable to cyber threats.
Nigeria’s telecom regulator has in recent years tightened rules around data protection and network security as the country’s digital economy expands.
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