Telecom
Airtel Wins Best Company in Education CSR Award at SERAs 2014

Airtel Nigeria,leading telecoms operator has been adjudged the Best Company in Education CSR by SERAs (Social Enterprise Report Awards) at its 2014 Awards ceremony, in recognition of its laudable CSR initiatives aimed at improving the standard and quality of education in Nigeria
The award presentation to Airtel took place at the 8th edition of SERA which held recently at the Muson Centre, Onikan Lagos.
The SERA awards also known as the Nigeria CSR Awards, is one of Nigeria’s highly acclaimed awards recognized by Industry experts. Other nominees for the awards category include Samsung, Etisalat and Oando.
In a citation by the organizers, Airtel’s Adopt-a-School programme and the Bridge IT project were described as some of the key initiatives of the Telco which have contributed to the development of education in the country.
While receiving the awards, Mr. Segun Ogunsanya, managing director and chief executive officer, Airtel Nigeria,said that supporting programmes which cut across critical areas of societal needs such as education, youth empowerment among many other initiatives are in the DNA of Airtel.
He also commended the commitment and sacrifices of all staff of the company which he said had been pivotal to the successes of the company’s CSR efforts, adding that the company would not relent in its drive towards an improved society.
Ogunsanya said: “At Airtel we place strong emphasis on giving back to the society because we know that government alone cannot continue to shoulder the huge responsibilities. For this reason we prioritize our CSR focus on developing education, health, environment and sports as well as empowering youths in Nigeria.
The MD further commended the organizers of the award for identifying the Telco’s CSR efforts which makes the company exemplary.
Through its Adopt-a-School Initiative, Airtel Nigeria has contributed immensely towards improving education within communities in Nigeria. Under the programme, the Telco collaborates with State Universal Basic Education (SUBEB) in various states to provide primary school pupils in under-served communities with educational materials such as note books, uniforms, classroom furniture and borehole for potable water.
As part of this initiative, new blocks of classrooms have also been built to replace dilapidated structures in some schools across Nigeria, while the teachers receive periodic training as part of efforts aimed at improving teaching quality and standards.
The schools which are currently benefitting from this initiative are Oremeji Primary School II, Ajegunle, Lagos; St. John Primary School, Oke-Agbo, Ijebu-Igbo, Ogun State; Presbyterian Primary School, Ediba, Cross River and Community Primary School, Amumara, Imo State.
Airtel also recently conducted free eye-screening for teachers and pupils of these schools, and those who required corrective glasses were provided with eye-glasses to improve their sight.
In addition, Airtel in 2011 partnered with Nokia and Pearson to create the Bridge IT project, which empowers teachers across Lagos State to adopt innovative and effective teaching practices through the use of mobile technology and student-focused pedagogy.
A total of 132 primary schools in Lagos have so far benefitted from this project.
The Telco also caters for various primary schools across the six geo-political zones in Nigeria through the Goal-for-Education scheme.
The scheme involves giving the participating teams in the Airtel Rising Stars U-17 grassroot football tournament, aggregated monetary value for the number of goals scored during regular match time.
After the competition, the teams are encouraged to donate the money to schools in their home states.
Mr. Ken Egbas, chief responsibility officer and founder of SERAs Awards, maintains that “the annual ceremony has grown to become the epicenter of the corporate social responsibility industry in Nigeria and recognizes the contributions of socially responsible corporate organizations in Nigeria.”
A Social Enterprise Report – compendium of best practices in CSR and Sustainability was also launched at the event.
Telecom
New Investment Fund Targets Acceleration of Emerging Technology in Nigeria

The International Rescue Committee (IRC) has announced the formation of Airbel Ventures, a new humanitarian impact investing fund aimed at accelerating the introduction and scaling of breakthrough technologies in crisis-affected communities.

The fund will invest in companies whose ideas have the potential to change humanitarian response, including digital infrastructure for frontline health systems and climate-resilient agriculture.
The launch of Airbel Ventures follows a period of rapid innovation at the IRC, despite the humanitarian sector facing record funding cuts.
In the past year, the IRC’s Airbel Impact Lab has advanced more than twenty Artificial Intelligence (AI) and technology initiatives—from anticipatory action tools powered by climate and vulnerability data, to frontline service delivery using safe, orchestrated AI systems, to breakthrough diagnostic tools for emerging diseases.
Airbel Ventures’ first impact investment is in Signalytic, a company delivering solar-powered computing devices that ensure reliable electricity and connectivity for remote health facilities.
Following the investment, the IRC will pilot Signalytic’s technology with its Nigeria Health team, demonstrating the viability of next-generation digital infrastructure in humanitarian settings.
“We know breakthrough solutions already exist—what’s missing is the path to scale in humanitarian contexts,” said Dr. Jeannie Annan, Senior Vice President for Research & Innovation at the IRC and head of the Airbel Impact Lab.
Telecom
MTN Nigeria Suffers 9,218 Fibre Cuts in 2025 as Vandalism, Theft Cripple Network

MTN Nigeria, the country’s largest telecommunications operator, recorded a historic surge in network disruptions in 2025, suffering 9,218 fibre cuts as of December 31, alongside 211 base station sites affected by theft and vandalism, incidents that disrupted mobile and data services relied upon daily by millions of Nigerians.

The data was revealed by Dr Karl Toriola, chief executive officer/managing director, MTN Nigeria via a social media post titled ‘MTN Nigeria 2025 Wrapped’.
The scale of the damage highlights the growing vulnerability of Nigeria’s telecommunications infrastructure, which has come under increasing pressure from road construction activities, cable theft and deliberate acts of vandalism.
MTN said 5,478 fibre cuts occurred within just the first seven months of 2025, with 760 incidents recorded in July alone, underscoring the intensity of the challenge.
Some of the incidents had wide-ranging consequences, knocking out connectivity across multiple states simultaneously and affecting voice calls, data services, digital payments and enterprise operations.
The company described the situation as a national infrastructure problem, rather than an isolated corporate issue, given the economy’s deep dependence on mobile networks.
“These gaps were shaped by real operational challenges such as fibre cuts, theft, and vandalism. Their impact is felt directly by customers and reflected in what they tell us,” Toriola,
The disruptions were reflected in customer feedback volumes, as MTN handled an unprecedented number of complaints during the year. The operator said it resolved 1,624,263 customer complaints in 2025, spanning call centres, social media platforms, emails and physical service centres nationwide.
Despite the setbacks, MTN pointed to signs of operational resilience. The company retained its ranking as Nigeria’s best network by Ookla, returned to profitability after a challenging period, declared an interim dividend, and expanded its subscriber base to over 85 million users by September 2025.
The figures show that while Nigeria’s telecom operators continue to invest heavily in network expansion and customer service, infrastructure sabotage remains a major drag on service quality and operating costs.
MTN acknowledged that performance improvements remain a work in progress. “We are not where we want to be yet. We see you. We hear you. We exist because of you. And we will get better,” Toriola said.
As the company enters its 25th year of operations in Nigeria, Toriola said MTN is doubling down on customer-centricity, treating every piece of feedback as a guide for improvement, while also stepping up engagement with government agencies.
The CEO renewed calls for stronger regulatory and legal protections for telecommunications infrastructure, urging policymakers to classify fibre cables, base stations and other critical assets as national infrastructure and criminalise vandalism to deter repeat attacks.
Telecom
NCC Licences Six New ISPs to Challenge Telcos, Satellite Giants

Nigerian Communications Commission (NCC) has granted operating licences to six new Internet Service Providers (ISPs), effective January 1, 2026, raising the total number of authorised ISPs in the country to 231 from 225 recorded in December 2025.

NCC
The newly licensed firms are Intellvision Technologies Limited, Granet Technologies Limited, Fiber Sonic Limited, Dasol Solution Services Ltd, Boost ISP Limited, and Amazon Kuiper Nigeria Limited.
Five of these companies are headquartered in Lagos, while Granet Technologies Limited operates from Owerri in Imo State, highlighting the persistent concentration of broadband infrastructure in major commercial hubs like Lagos, Abuja, and Port Harcourt.
This development intensifies competition in Nigeria’s broadband market, which faces pressure from dominant mobile network operators such as MTN and Airtel, alongside rapid expansion by satellite providers like Starlink.
Traditional ISPs continue to grapple with shrinking customer bases, aggressive data pricing from telcos, and satellite disruptions, even as NCC data from Q2 2025 showed Spectranet, Starlink, and FibreOne controlling about 65 per cent of the 313,713 active ISP subscribers.
The inclusion of Amazon Kuiper Nigeria Limited marks a significant entry of global satellite broadband competition, building on Nigeria’s recent approvals for other low Earth orbit providers to enhance connectivity in underserved areas.
Industry analysts view the licences as a strategic push to improve internet quality amid rising demand for digital services, though geographic clustering underscores ongoing infrastructure challenges outside urban centres.
NCC’s move aligns with broader efforts to foster a competitive telecoms sector critical to Nigeria’s digital economy ambitions.
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