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ARCEP Mandates Glo-Mobile Subscribers to move to Etisalat

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Benin’s telecommunications regulator ARCEP has announced a three month deadline starting on the 23rd of January 2018 for subscribers on the Glo-Mobile network to move to its former competitor Etisalat Mobile (trading as Moov) after negotiations for renewal of the Nigeria headquartered telcos operating licence failed last year.

Hervé Coovi GUEDEGBE, Executive Secretary of ARCEP has reassured subscribers that Etisalat will be able to serve them in Glo-Mobile’s place throughout the West African country.

“The Glo-Mobile Benin license expired on August 19, 2017. The discussions concerning its renewal could not succeed despite the proposals made by the Government to the operator for facilities, investments and exploitation.

In order to ensure continuity of service, ARCEP-Benin informs subscribers of the Glo-Mobile network that the blocks of numbers 68, 98 and 99 are reassigned to Etisalat Benin, who has the technical capacity to provide service to all subscribers throughout the national territory.”

ARCEP has taken a hardline against mobile network operators in Benin over the last few months.

The regulator issued a sanction against Etisalat’s Moov mobile network in June 2017 for its alleged failure to comply with the obligations of its specifications relating to the security of its network as well as what it described as breach of quality of service obligations.

MTN Benin and Glo-Mobile were also sanctioned for a breach of service quality obligations in the same month.

In November, Stephen Blewett, the CEO of MTN Benin received notice from the government of Benin, requesting him to leave the country due to his engagement in “activities detrimental to security and public order”, allegations that MTN has since denied.

Coovi GUEDEGBE says GLO-Mobile sim card holders will need to visit Etisalat branches and ticket offices for their transfer to be effected.

“ARCEP invites subscribers to (be) calm and reassures them that the provisions are taken to facilitate their formalities. ARCEP reminds that any subscriber who has not completed the formalities within three (03) months from January 23, 2018 will lose the property of his number.

The latest available telecommunications sector statistics issued by ARCEP in 2016 show that Glo-Mobile employs 125 people and has 1 038 383 active mobile subscribers in Benin.


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UN Creates Body to Protect ‘Vulnerable’ Submarine Cables after Ruptures

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The U.N. technology agency has created a new body to boost protection for submarine cables, aiming to help shore them up against damage and accelerate repairs after a series of high-profile failures.

UN Creates Body to Protect 'Vulnerable' Submarine Cables after Ruptures

Sub-sea cables carry over 99% of international data, meaning people all over the world rely on them for emails and text messages as well as video streaming services while governments need them for internal communications, according to Reuters.

Ruptures can be caused by ageing infrastructure, weather, and accidents as well as acts of suspected sabotage such as the severing of two beneath the Baltic Sea in November.

“This body will identify key issues to ensure that submarine cables are built, deployed and maintained with a greater resiliency,” Tomas Lamanauskas, deputy secretary-general of the International Telecommunication Union (ITU) told reporters ahead of the first meeting of the new group.

“It’s definitely not just a technical issue, but an issue that can affect our economies and our societies. And however we see that this critical infrastructure is vulnerable to disruptions,” he said.

Lamanauskas said the ITU sometimes received reports of alleged sabotage but said it was not currently within its mandate to investigate such issues or assign blame.

However, he said that hoped the new body would help address disruptions, whatever the cause, by restoring services more quickly such as through expediting permits.

In 2023, around 200 cable failures were reported, according to ITU data. Overall, about 80% of cable disruptions are thought to be caused by natural hazards or human accidents, such as being pierced by a boat anchor, Lamanauskas added.

Often, data can be rerouted to other cables but in more isolated places such as the Pacific island of Tonga, damage to a submarine cable from a 2022 tsunami cut it off for a month.

The International Advisory Body for Submarine Cable Resilience is composed of 40 experts from around the world from the public and private sectors including representatives from submarine cable operators, telecommunications companies and government agencies.

A follow-up summit is planned in Nigeria in February.


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Glo Lucky Number Draw Game Winners Get Cash Prizes

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Subscribers who won in the Glo Lucky Number game have received their prizes at a presentation ceremony held in Lagos. The prizes ranged from N1m to N100,000.

Globacom’s Head of Value Added Services disclosed that the Lucky Number game is for everyone on the Glo network.  Said he: “Customers can subscribe in two ways. The first is to dial the USSD code *4445# and follow the instructions. They can also text WIN or WINOT (daily), LW or LWOT (Weekly), LM or LMOT (Monthly) to the short code 4445”.

In all, seventeen lucky subscribers who made the first set of winners received cash prizes ranging from N100,000 to N1,000,000 while winners outside Lagos got theirs at designated locations across Nigeria. Globacom said just many more Glo subscribers would emerge winners in the weeks and months ahead.

The   daily draw game was created in collaboration with NCC-licensed Aggregator, Pisimobile, and VAS Provider, Yellowdot. Subscribers’ mobile numbers are automatically entered into a random selection process while the winning numbers must sequentially match a randomly selected number from the pool of active Glo subscribers, matched from right to left.

Lagos-based dry cleaner, Yusuf Malzo from Bauchi State, a N1,000,000 winner was excited saying “The money would come in handy in expanding my business”.

Also, Olajide Afolabi, a security man based in Ondo town, won N500,000.  He disclosed that he had been playing the number game for some time, though he had been unlucky. “Just as I was about giving up, my name was announced as a winner”, he disclosed adding, ” I promise to continue to play as the money has changed my life”.

A Lagos-based driver, Emmanuel Henry who said he placed himself on auto play every day and every month received a N100,000 prize. He noted that his prize had prompted him to keep playing the number game in order to win more money.


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Mobiles Poised for Second Lives this Christmas as a Third of Consumers ‘Recycle’ Phones Within the Family

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Millions of family members will receive ‘hand-me-down’ mobiles this Christmas, as tech-savvy younger consumers upgrade their phones to the latest model.

 

However, while globally a third of us will give our old phones to family or friends, around 75% of consumers still have at least one older phone sitting in the junk drawer, according to early figures from a new survey of 10,000 consumers across 26 countries by the GSMA, which represents mobile operators worldwide.

Globally, over 40% of mobile phones have some form of ‘second (or third) life’; being passed down to family members or friends and traded in for newer models, often over the Christmas period.

Around 14% of phones in current use globally were purchased used or refurbished, with nearly 10% of UK consumers buying refurbished phones, compared to a global average of 4%.

The used smartphone market grew by 6% in 2023, while sales of new handsets declined by 4%. Furthermore, the growth rate for reused and refurbished devices is projected to continue outpacing that of new smartphones in the coming years.

However, nearly one-third of consumers hold on to their previous phones as backups, contributing to an estimated 5-10 billion ‘pre-loved’ phones sitting idle worldwide. Many (27%) keep these devices out of concern for losing stored photos and memories, while a further fifth of consumers hold on to their devices because they don’t know what to do with them.

While receiving cash is the strongest incentive to get respondents to hand in their phones for reuse or recycling, equally important is knowing their data would be deleted properly.

Early figures from the GSMA’s global consumer survey into recycling and reuse of mobile devices, which will be released at MWC Barcelona, the mobile industry’s largest annual event in March, also found that:

  • The average age of phones before replacement is around 3 years, with the vast majority of phones (75%) lasting between 1-3 years.
  • Almost 60% of consumers expect to purchase their next phone within the next two years.
  • Older people use phones for longer before replacing them, with over 40% using their phones for longer than 3 years.
  • The top two factors that drive replacement of phones are 1) battery life (very important for 90% of consumers) and 2) poor performance / slowing down (87%).  50% said they would replace phones just to get the latest model.
  • 75% of respondents had at least one old phone at home not in regular use with nearly half (46%) having at least two old phones.

Encouragingly, nearly half of consumers (49%) said sustainability is a “very important” factor in their next mobile phone purchase, and this is higher amongst younger consumers, demonstrating that interest in more sustainable and circular mobile devices is growing.

Steven Moore, Head of Climate Action at the GSMA, said: “This extensive survey shines a light on how many of us around the world are more aware of the environmental impact of our phones, want to use them for longer, but also want secure and easy ways to trade them in responsibly. With these markets only expected to grow, this presents many opportunities for companies to innovate to serve this demand.”

Reuse and recycling are increasing points of focus for mobile operators worldwide, as they move towards a more circular economy for mobile devices and network equipment –16 mobile operators have signed up to the GSMA’s pace-setting targets on circularity of mobile devices, and the GSMA’s recently launched Equipment Marketplace is helping operators reuse expensive and material-intensive network kit.

Meanwhile countries such as Australia have introduced dedicated targets and even recycling schemes for mobile phones, with positive results – survey results show that Australia has the world’s highest recycling rate for mobiles.

Recycling devices can reduce the need to mine for new materials and avoid environmental impacts while supporting the mobile industry to move towards its ambitious 2050 Net Zero goal.

A refurbished phone has just one-tenth the environmental impact of a newly manufactured phone. The GSMA estimates that if properly recycled, five billion mobile phones – just half of our latest estimate of dormant devices – could recover USD 8 billion worth of gold, palladium, silver, copper, rare earth elements, and other critical minerals, and enough cobalt for 10 million electric car batteries.

Using such materials could help manufacturers develop more robust and secure supply chains and lower the impact of mining operations on biodiversity and communities in sensitive global regions.

At the same time, operators recognise that further work is needed to address concerns that stop people from returning handsets, such as data privacy, the need to save precious memories stored on devices, and the desire to keep a spare device.


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