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B2B e-commerce: The Aggregator Improving Business for Informal Retailers, Distributors

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For aeons, Africa’s informal retail market was like the proverbial diamond in the mud. A case study is the Nigerian market which is the largest on the continent.

The market is valued at over $100 billion, yet shop owners experience difficulties in restocking goods due to a complicated distribution and supply chain. Despite the numerous challenges, their prospect is attracting interest from both local and foreign investors who are deploying technology to improve the sector.

Top on the list in recent years are B2B e-commerce brands like Alerzo, TradeDepot, Wabi2b who play majorly in the Nigerian market, connecting manufacturers, distributors and retailers through their digital marketplaces.

In recent years, informal retailers who embrace these platforms are having better business experience. With tech-driven supply chain and logistics, sellers in several rural communities get their orders processed and delivered at their shops.

Retailers are not sole beneficiaries of B2B e-commerce companies. For instance, Alerzo provides warehousing and fulfilment solutions to suppliers. The company currently owns over 200 vehicles and 20 warehouses to serve thousands of retailers on its platform. Also, the ability of these e-commerce platforms to penetrate rural communities make them good data banks, as they are able to gather information from their first hand interaction with retailers. Such data can be useful to public agencies for developmental planning purposes, as well as manufacturers and distributors.

“The informal retail sector is huge and robust. Hence, our activities and services have far reaching impact and benefits for all stakeholders in the value chain,” said Alerzo Limited CEO, Adewale Opaleye. He explained that a platform like Alerzo is a market aggregator and is not out to displace existing wholesalers/distributors in the chain. He said the company sees distributors as partners.

Another benefit for the market stakeholders is the increasing investment in logistics by e-commerce firms. The last couple of years have seen a rise in last-mile delivery and distribution companies with a large increase in on-demand services across many sectors.

While most players in Nigeria tend to focus on Lagos and Nigeria’s capital city Abuja, B2B brands like Alerzo cover other cities and rural communities where informal retailers dominate.

The logistics investment of B2B e-commerce companies are also helpful to manufacturers and distributors, as these platforms transport the ordered goods from manufacturers’ and distributors’ warehouses to the target retailers, scattered all over the country. In some cases, the service comes at no cost to these manufacturers and distributors.

While retailers are seen as lead beneficiaries of the emerging B2B e-commerce trend, other stakeholders in the market stand to gain immensely from these tech investments.

If the recent wave of digital activities in the informal retail sector is anything to go by, then the next five years promises a boom that would see the informal retail value chain make notable contributions in the Nigerian digital economy space.

 

 


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E-Business

NITDA Takes Over National Digital Architecture System

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Nigeria has taken a major step toward strengthening its digital governance framework as the National Information Technology Development Agency (NITDA) officially assumes control of the Nigeria Government Enterprise Architecture (NGEA) infrastructure.

NITDA Takes Over National Digital Architecture System

The handover ceremony held in Abuja, marks the culmination of a high-level partnership with the Korea International Cooperation Agency (KOICA).

This transition signals a shift from fragmented IT projects to a unified, disciplined approach to national digital investment.

The NGEA initiative forms a core part of the e-Government Masterplan 2.0 (Ne-GMP 2.0), aimed at establishing a unified and structured approach to managing government IT investments and digital resources.

The framework is designed to ensure that technology deployment across public institutions aligns with national priorities while improving efficiency and accountability.

With the system now operational, government agencies are expected to adopt more integrated digital processes, allowing seamless data sharing and interoperability.

This is anticipated to reduce duplication, strengthen risk management, and translate policy objectives into measurable digital outcomes.

Over the past two and a half years, Nigerian technical experts worked closely with their Korean counterparts to develop the architecture framework, create reference models, and execute pilot programmes in key institutions.

These include the National Identity Management Commission, Nigeria Customs Service, Nigeria Immigration Service, and NITDA.

Officials say the NGEA represents a shift from fragmented digital efforts to a more coordinated, citizen-focused system.

The infrastructure is hosted by Galaxy Backbone Limited, providing a secure and reliable platform for nationwide deployment.

Looking ahead, NITDA is expected to work with government stakeholders to expand and sustain the system, while the Federal Ministry of Communications, Innovation and Digital Economy will provide policy guidance to ensure its adoption across the country.

 

 


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FG Shifting Focus to “Meaningful Connectivity” to Drive Inclusion  – Minister

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Bosun Tijani, minister of Communications, Innovation and Digital Economy, has said the government is shifting focus from expanding access to ensuring “meaningful connectivity” that drives economic growth and inclusion.

FG Shifting Focus to “Meaningful Connectivity” to Drive Inclusion  - Minister

Bosun Tijani, minister of Communications, Innovation and Digital Economy

The minister made the statement on Friday while addressing stakeholders at the inauguration of board members of the Universal Service Provision Fund (USPF) in Abuja.

He said that although Nigeria had made significant progress since the introduction of GSM services, millions of people, particularly in rural and underserved communities, remain either unconnected or unable to fully benefit from digital services.

Dr Tijani highlighted ongoing investments in digital infrastructure, including plans to deploy 90,000 kilometres of fibre optic network and nearly 4,000 telecom towers nationwide.

He said initiatives under the USPF had improved access through projects such as rural connectivity and digital facilities in schools but stressed that the next phase must prioritise effective usage.

“It is not enough to connect a community. We must ensure that schools can teach with digital tools and that small businesses can access market opportunities,” he said, citing a pilot project in the Kura community where connectivity has enhanced access to communication, education and healthcare.

Aminu Maida, executive vice chairman, Nigerian Communications Commission (NCC) also called for a shift towards meaningful connectivity, noting that while data usage had grown significantly, it remained concentrated in urban areas.

According to him, recent data shows that telecom usage has increased by about 160% over the past two years, largely driven by urban demand.

“When we drill down, we see that a lot of that growth is actually in urban centres. So, the gap between those who are not connected or not meaningfully connected is growing,” he said.

Dr Maida added that the trend underscored the need for the USPF board to intensify efforts to bridge both access and usage gaps across the country.

Both officials emphasised the importance of collaboration, sustainable investment models and improved digital literacy to ensure that connectivity translates into real economic benefits for Nigerians.

 

 


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Jury Finds Meta, Google Liable for Woman’s Social Media Addiction

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A jury in Los Angeles has found technology companies, Meta and Google liable for contributing to a young woman’s social media addiction, in a case being described as a landmark ruling.

Jury Finds Meta, Google Liable for Woman’s Social Media Addiction

The 20-year-old woman, identified only as Kaley, argued that she became addicted to Google’s YouTube and Meta’s Instagram from an early age due to their attention-driven design features.

According to her testimony, she began using YouTube at the age of six after downloading the app on her iPod Touch to watch videos about lip gloss and online games.

Kaley told the court that she joined Instagram at nine, bypassing parental restrictions put in place by her mother, and spent extended periods on social media.

The trial, which lasted about a month, with arguments and evidence from both sides.

Jurors also heard testimony from Mark Zuckerberg, chief executive, Meta and Adam Mosseri, Instagram head.

However, Neal Mohan, YouTube chief executive, did not testify.

The jury found that the companies were negligent in the design of their platforms and failed to adequately warn users about potential harms. Meta and Google were ordered to pay the woman $3 million in damages.

Jurors also recommended additional punitive damages, including $900,000 against YouTube and $2.1 million against Meta, according to company spokespersons.

The jury apportioned 70 per cent of the responsibility to Meta and 30 per cent to YouTube.

Kaley was present in the courtroom when the verdict was delivered, alongside parents of other teenagers who say they were harmed by social media use. Both companies said they plan to appeal the decision.

“We respectfully disagree with the verdict and will appeal. Teen mental health is profoundly complex and cannot be linked to a single app. We will continue to defend ourselves vigorously as every case is different, and we remain confident in our record of protecting teens online”, a Meta spokesperson said.

José Castañeda, Google spokesperson, said the case misunderstands YouTube, which is a responsibly built streaming platform, not a social media site.


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