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Bi-Courtney Unfolds Further Plans for MMA2

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Two months after the second terminal of Murtala Muhammed Airport (MMA2) was voted as the best in Nigeria, the operators have offered to show other terminal operators how to fly high in the industry by sharing with them their expertise.

Speaking at a dinner to appreciate its customers and stakeholders, in Lagos, Christophe Penninck, chief executive officer (CEO), Bi-Courtney Aviation Services Limited (BASL), said MMA2 would soon commission facilities that will enable self-check-in by passengers.

Bi-Courtney also plans to organise an event around the development to encourage other airports to install similar system in their terminals”.

Penninck further disclosed that MMA2, which is Nigeria’s first and only privately-run terminal, “is in the process of completing the implementation of the latest version of the Common User Passenger Processing System (CUPPS)”.

He said the IATA-compliant system, “makes it easier and more efficient to process passengers and increases the dwelling time in the terminal”.

The CEO said that BASL has also installed new automatic gates, which, when operational, will ensure that only passengers with valid boarding pass can enter the secure zones.

On what it takes to be a leader in the Aviation Industry, Penninck told the audience at The Wheatbaker, in Ikoyi, Lagos, that in the last few months, the company had made massive investment in the development of infrastructure in the terminal, including software and hardware upgrades of its passenger processing equipment and the installation of 14 additional check-in counters.

He added: “As promised last year, we increased the capacity of the check-in area. We installed a full Baggage Reconciliation System (BRS), which will soon go live together with the CUPPS and e-gates. This will make it possible to finally stop using manual bingo sheet and avoid baggage fraud.

“We installed two new escalators and a panoramic lift. We also replaced a lot of air conditioners throughout the terminal and hired a dedicated AC team to make sure the maintenance is constant.

“We also ordered five additional elevators and an escalator, all of which have already been delivered. The installation is on-going and when this is completed, the car park will finally have two functioning lifts. We also plan to acquire two additional power generators.

“To bring the terminal up to par with international airport terminals, we embarked on an extensive training of our staff. All security personnel of Bi-Courtney have received two-week ICAO-certified AVSEC training with the support of the Nigerian Civil Aviation Authority (NCAA).

“The other support and commercial staff have also undergone IATA’s Airport Customer Service training. This was also one of the things we promised to do last year. The IATA training is important for us to understand the demands of the airlines and to be in sync with the industry we’re operating in.”

He listed the Ebola Virus Disease (EVD) outbreak and the strike by Customs agents among the external factors that impacted on the company’s activities, one way or the other, in 2014.

He however noted that the World Health Organisation commended MMA2 for its cooperation in ensuring the thorough screening of passengers and visitors from the entrance to the terminal to the final exit during the EVD outbreak.

Another highlight of the night was the presentation of special recognition awards to the airlines currently operating in the terminal, including, Med-View, Aero Contractors, Azman, First Nation, Dana, Discovery and IRS, for a partnership that made MMA2 the market leader, and also Chanchangi Airline, for operating the inaugural flight from the terminal when it was opened on May 7, 2007.

The event was attended by  Chief Executives and representatives of the airlines and other companies operating in the terminal, including vendors, concessionaires and other tenants, and management staff of BASL.

MMA2 was voted the best airport terminal in the country in a December 2014 poll commissioned by the Ministry of Aviation.


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New Report Reveals 20% of Nigerians Use Bitcoin to Transact Daily

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A new report claims that 20 per cent of Nigerians are using Bitcoin to carry out financial transactions every day.

According to the open-source blockchain website, Elastos, the research was compiled from online interviews conducted with 1,407 self-defined ‘tech savvy’ respondents in Brazil, Germany, Nigeria, South Korea, UAE, the UK, and the US.

The interviews were completed by a third party, a registered market research company and completed between 30 March and 04 April ’24.

The report further revealed that 67 per cent of Nigerians would have more trust in Bitcoin to put their life savings than banks and local governments.

The report reads; “The inaugural BIT Index (Bitcoin; Innovation & Trust) – compiled from over 1,400 self-defined ‘tech savvy’ respondents from 7 countries across the globe – sheds light on the actual perception and use of Bitcoin in people’s daily lives, irrespective of its current valuation. Elastos’ BIT Index is part of ongoing research to better track the ‘real world’ use of Bitcoin together with users’ motivations, expectations and barriers around the same.

“In particular, the data reveals the role being played by emerging markets in terms of understanding, usage and confidence around Bitcoin. Nigerian respondents’ levels of usage and trust compare starkly with those expressed from so-called ‘established’ markets such as Germany and the UK and Germany where daily usage levels are just 8% (for German respondents) and (9% for their UK counterparts).

“In terms of the trust – in addition to Nigeria – significant proportions of respondents from Brazil (35 per cent) and the UAE (32 per cent) would have more confidence in Bitcoin-based services to protect their life savings compared to those from markets such as the UK (20 per cent) and Germany (22 per cent).

“When it comes to ensuring the integrity of online transactions, emerging market respondents also revealed their relative confidence in Bitcoin, compared to alternatives. According to the data, 66 per cent of Nigerian respondents and 35 per cent from Brazil have more confidence in Bitcoin-based systems than alternatives such as banks, or national Governments, compared to figures of just 16 per cent (Germany) and 21 per cent (UK) who feel the same.


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Defending the foundations for connectivity

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By Engr. Gbenga Adebayo

In 2001, when the first GSM call was made in Nigeria how many of us would have envisaged the digital world that we live in today? The pace of growth and the rate of adoption of telecoms solutions in Nigeria has been revolutionary. It is a globally acknowledged case study that we should be proud of and a clear demonstration of what can be achieved.

Almost all of us today are reliant on the network connectivity that it has enabled in different shapes and forms. From the simple need to communicate with loved ones, to the digital platforms that enable our access to and consumption of entertainment, financial products and other critical services. Our reliance on these systems is becoming more and more acute, whether it is citizens, governments, or corporations. System downtime is increasingly disruptive and offline manual redundancies are often in the advanced stages of being phased out. The pace of this transition is not slowing down. With the core infrastructure in place, innovation is driving the exponential growth of services that ride on it. From the fully adopted social media that has changed the way we interact, to the emerging Artificial Intelligence (AI) revolution.

While this innovation is enabling exciting new possibilities, there is a tendency to focus on those opportunities, to the detriment of the core infrastructure on which it rides. It is imperative that we retain a focus on the optimisation of that infrastructure and enable continued investment in its development. We have seen how the transition from 2G, through to 3G, 4G and 5G have each enabled the development of more and more sophisticated solutions.

The continued development of core infrastructure has to be sustainable, and over the last few months we have begun to see the challenges that the operators that provide it are facing. Both MTN and Airtel have declared significant foreign exchange (FX) losses in Nigeria, and the stress is not linked to them alone. The entire ecosystem is battling with a range of challenges that must be addressed. If we fail to do so, the downstream impact on innovation will be severe. Telecoms infrastructure requires a base level of investment to maintain its current capabilities, and significant additional investment to expand and grow. It is capital intensive and that capital has to be generated through sustainable business models.

At the heart of the challenge the industry faces is the issue of rising costs. Recent financial losses are directly linked to the cost of operating towers that rely on inputs like diesel, which have increased significantly as the Naira has depreciated. The provisions large telecom companies have had to make, and the consequent losses and impact on their reserves is a red flag. It tells us that business as usual is not sustainable. If we continue as we are, then those companies will struggle to continue to invest in and maintain existing services.

But those costs are not the only challenge. General cost inflation, multiple taxation, regular and damaging vandalisation of infrastructure and the costs associated with regulatory compliance all help contribute to the high cost of operations. We cannot continue to follow a path that asks those companies to simply accept those rising costs. It is no longer sustainable, and we have reached an inflection point.

This is a critical moment for the industry. How we approach and resolve it will define the future of Nigeria’s digital economy. If you want to be able to enjoy the benefits that digitisation brings. If we want the infrastructure that enables AI and helps us drive growth, then we must take action now.

Cost-reflective tariffs, like it or not, are simply non-negotiable. We have seen the impact of price controls in other segments of the economy, like power. If providers cannot operate sustainable business models, then they stop investing. When that happens, the existing infrastructure starts to crumble. For power, a consumer can choose to take ownership of the solution by buying a generator, or a solar panel. For fuel, the government can step in as the provider of last resort and manage a subsidy regime that mitigates the impact on the population. Those options are not available in the telecoms sector. There is no self-help solution.

We fully understand and appreciate the financial stress that Nigerians are experiencing today. The cost of living is the single most significant factor in most people’s daily lives. But those people are still able to enjoy the benefits that connectivity brings, at the price they paid before these challenges became so acute. Imagine a future in which the gains of the last twenty years are reversed. Nigeria, and Nigerians simply cannot afford it. The pain that we would feel under those circumstances would be exponentially worse.

We need to find a long-term, sustainable and manageable solution to this problem. Prices will need to rise, but action needs to be taken in a measured way, through sustainable conversations and partnership with the government. It is time to address this head on.

Engr. Gbenga Adebayo is the Chairman, Association of Licensed Telecoms Operators of Nigeria (ALTON)


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LCCI Urges FG to Simplify Trade Procedures to Boost Economy

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The Lagos Chamber of Commerce and Industry (LCCI) has said that the government needs to simplify and harmonize trade procedures and address bottlenecks in order to boost economic growth in the country.

President of LCCI, Mr. Gabriel Idahosa, gave the charge at a Quarterly media briefing on the State of the Economy yesterday in Lagos.

He said that the government has to create an atmosphere that promotes export growth and competitiveness, which is projected to boost export earnings, raise domestic revenue, improve citizens’ welfare, and increase business productivity.

“We recommend that reforms must include simplifying and harmonizing trade procedures as well as addressing bottlenecks such as port logistics, congestion, and transportation costs. This is expected to position the country as the commercial centre of the region and a springboard into regional value chains,” he stated.

On managing the persistent high inflation, the LCCI president said both monetary and fiscal authorities should focus on the factors driving the inflation rates by tackling the supply-side deficiencies instead of focusing too much attention on the demand-side management.

“We urge the Central Bank of Nigeria (CBN) to continue with its foreign exchange (forex) market reforms with intense discipline, as the high exchange rate against the naira is a major driver of the skyrocketing inflation rates.”

Idahosa acknowledged the improvement in the naira exchange rate in the last few days, moving towards the level of N1000 per dollar or lower.

“CBN needs to sustain its policy and regulatory reforms in the FX market, adopt policies that would attract more FX inflow into the economy as well as build market confidence in the performance of the FX market,” he added.

 


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