E-Financial
CIBN Unveils Agency Banking Certification Program to Strengthen Financial Inclusion System

Chartered Institute of Bankers (CIBN) has unveiled Agency banking certification for point of sales (POS) agents, NIN /BVN agents, Agent network managers, customer service officers, agent banking personnel in the banks and Fintech companies.

The programme was launched at the 16th annual conference of the institute held in Abuja recently.
Ken Opara, the President and Chairman of Council, CIBN, said that the Chartered Institute of Bankers of Nigeria (CIBN), introduced the Agent banking certification program (ABC) to address capacity challenge in the ecosystem.
“Agent banking has been the key driver of financial inclusion, which creates financial access points and ultimately eradicating poverty.
“It is democratising banking services, taking it to the grass root and connecting to the nooks and crane of the country.
“The certification program which details can be accessed on www.myabc.ng provides all round knowledge, practical engagement with industry experts and participation in standard procedures for conducting Agent banking business in Nigeria,” he said.
Professor (Mrs) Olayinka David West, Lagos Business School, said that the certification program is good and welcome idea which will build and extend standardization and credibility to agency banking framework that started slowly and now a legitimate channel for delivering banking services.
“Ensuring that Agents have the right knowledge and skill-set to deliver quality customer experience on behalf of regulated institution with credibility is important.
“Using indirect channel to deliver services has challenge of trust and to ensure that customers are protected requires equipping the third party with the right knowledge for transparency,” she added.
Mrs. Olanike Kolawole, Head of Agency banking, Ecobank, said that the programme is a welcome development and shows that financial institution has embraced agency banking as a channel for financial inclusion and delivery of financial services to unbanked.
“To set up a bank branch requires between N300m to N350M while to set up an agent is just having a trusted person with Point of Sale terminal and he/she does the same services that a bank branch will do. So, it is cheaper for us and we see them as partners hence strengthening their operation through certification for professionalism.
Fasasi Sarafadeen Atanda, member, CIBN sub-committee on Agent Banking Certification program, said that Nigerians can now look forward to more knowledgeable and professional POS Agents, mobile money agents, bank customer service desk that knows what to do when you are debited by POS, more understanding from security agents that will see certified agents and treat cases from agent transaction professionally etc.
“It has been a lot of work from the ideation, to conception, to proposition, to adoption and to commission in the programme.
“There is a lot of complains about proliferation of unregistered agents in the ecosystem. What we are doing is banking because when you are doing cash -in cash- out, account opening among others. Most of these services require professionalism.
“The account opening that we pushed for, resulted to not palatable experience because greater per centage of accounts opened at agent location were used for fraud. This actually made some banks to stop account opening at agent location.
“Not every agent can handle Biometric Verification Number and National Identity Number, any agent that wants to handle these registrations must be certified by CIBN. We have seen that most of the error seen in the process are from agent location.
“They do sharp practices, unethical practises, not doing due-diligence due to poor training and lack of professionalism, if they had pass through this process of certification, they would have been trained on maintaining ethical standard,” he said.
He noted that, agents that are handling high volume transactions have to be professionals. “Today, we see agents processing N2.5million for customer when there are issues on it they don’t have KYC of such customer. High volume transactions should be process by certified agents,” he added.
Benefits of Agent certification includes Professionalism and differentiation; Secured from security agent harassment; Classification to handle specialized banking service; Pre-qualification to participate in major government projects; Access to business finance; Networking opportunities and Capacity Building.
E-Financial
Police Arrest Members of N713m Bank Fraud Syndicate, Chinese Suspect at Large

Nigeria Police Force has arrested two suspects over a N713.9 million fraud linked to a breach involving a third-party banking platform.

The police in a statement signed by Anthony Okon Placid, Force Public Relations Officer Force Headquarters, Abuja said the case followed a complaint by a financial institution which reported unauthorised debits on customers’ accounts, leading to an investigation by the Police Special Fraud Unit (PSFU).
Acting on the complaint, operatives of the PSFU deployed advanced investigative and digital forensic techniques, revealing that fifteen customers’ accounts had been compromised.
The funds were subsequently channelled through a network of accounts in a coordinated laundering scheme.
The operation led to the arrest of two suspects, Oguntoyinbo Olawale and Kazeem Omokayode.
Further investigations established that the suspects conspired with one Linda, a Chinese national currently at large, to use personal identification details, including Bank Verification Number (BVN), National Identification Number (NIN), and other credentials, to open multiple bank accounts across various financial institutions. These accounts were then used to receive, conceal, and launder illicit proceeds.
The suspects in custody are to be arraigned before a court of competent jurisdiction, while efforts are ongoing to apprehend other members of the syndicate still at large.
Olatunji Disu, Inspector-General of Police (IGP), commended officers of the Police Special Fraud Unit for their efforts and reaffirmed the commitment of the Nigeria Police Force to combating financial and cyber-enabled crimes.
E-Financial
Firm Unveils Pan-African Financial Operating System to Improve Interoperability

Tulupay, a fintech infrastructure firm, has announced the prelaunch of its pan-African Financial Operating System (FOS) aimed at improving interoperability across the continent’s fragmented financial ecosystem.

The company said the platform is designed to connect banks, mobile money operators, digital wallets and blockchain networks through a unified system, with the goal of easing cross-border payments, remittances and trade.
Founder, Felix Achibiri, said Africa’s financial landscape remains constrained by disconnected payment rails and high transaction costs, particularly for cross-border transfers. He noted that the new system seeks to provide a single infrastructure that links traditional financial services with emerging digital platforms.
“As cross-border transfers remain slow and expensive, and as more African central banks move toward CBDCs, the need for a unifying, interoperable operating system has never been more urgent,” he said.
According to the firm, the FOS will integrate multiple financial services, including payments, remittances, asset trading and investment, into one framework accessible to individuals, businesses and institutions.
Key components of the system include, Tulu Switch, a payments interoperability hub that enables transactions across different financial platforms through a single application interface, and Tulu Identity, a digital identity and compliance layer designed to streamline customer verification and regulatory processes.
It also plans to roll out Tulu Gateway, a trade platform aimed at supporting cross-border commerce through the digitisation of trade documents and automated settlement, as well as Tulu Wallet, which allows users to manage both fiat and digital currencies in one place.
The company added that the platform would support asset tokenisation and provide exchange infrastructure for trading digital and tokenised assets, alongside a blockchain network intended to serve as the backbone for transactions and settlement.
The announcement follows approval by the Securities and Exchange Commission (SEC) for Tulupay to participate in its fintech incubation programme, a step towards securing licences for digital asset custody, tokenisation and exchange services.
Achibiri said improving interoperability and reducing transaction costs would be critical to unlocking intra-African trade, particularly under the African Continental Free Trade Area (AfCFTA).
The firm said it is currently conducting pilot programmes with financial institutions, regulators and other partners ahead of a full rollout.
E-Financial
FCMB Opens Applications for Zero-Interest Loans of Up to ₦10m for Women Entrepreneurs

First City Monument Bank has opened applications for a new round of its SheVentures programme, offering zero-interest loans of up to ₦10 million to women entrepreneurs to improve access to working capital and support business growth.

FCMB
The bank said the initiative was designed to address financing challenges faced by women-led businesses, which continue to encounter high borrowing costs and limited access to affordable credit despite accounting for a significant portion of Nigeria’s small and medium-sized enterprises (SMEs).
Under the scheme, eligible applicants can access loans ranging from ₦500,000 to ₦5 million under the general category, while sector-specific businesses can obtain between ₦5 million and ₦10 million.
According to the bank, the funding is capped at up to 50 per cent of an applicant’s average monthly turnover.
The facility comes with a zero per cent interest rate, with all charges incorporated into a transparent pricing structure. Repayment is spread over four or six months to allow businesses align obligations with their cash flow cycles.
Managing Director and Chief Executive Officer of FCMB, Yemisi Edun, said the intervention reflects the bank’s commitment to inclusive growth and economic empowerment.
“Inclusive growth requires access to capital and the right conditions for businesses to deploy that capital effectively. Women-led enterprises are critical to economic activity, yet they face structural barriers. This intervention aims to help close that gap by providing financing that supports job creation, business expansion, and long-term sustainability for women entrepreneurs,” Edun said.
Also speaking, Group Head, SheVentures and Impact Segments at FCMB, Nnenna Jacob-Ogogo, said access to affordable finance remained a major challenge for women entrepreneurs.
“By removing the cost barrier and offering quick, flexible funding, this zero-interest loan is designed to safeguard existing jobs, enable businesses to invest in growth initiatives, and foster resilience in challenging economic conditions,” she said.
FCMB noted that beyond access to funding, SheVentures also provides broader business support services aimed at strengthening women-led enterprises, encouraging innovation and improving competitiveness.
The bank said applications for the zero-interest loans are now open to qualified women entrepreneurs across the country.
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