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CIBN Unveils Agency Banking Certification Program to Strengthen Financial Inclusion System

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Chartered Institute of Bankers (CIBN) has unveiled Agency banking certification for point of sales (POS) agents, NIN /BVN agents, Agent network managers, customer service officers, agent banking personnel in the banks and Fintech companies.

The programme was launched at the 16th annual conference of the institute held in Abuja recently.

Ken Opara, the President and Chairman of Council, CIBN, said that the Chartered Institute of Bankers of Nigeria (CIBN), introduced the Agent banking certification program (ABC) to address capacity challenge in the ecosystem.

“Agent banking has been the key driver of financial inclusion, which creates financial access points and ultimately eradicating poverty.

“It is democratising banking services, taking it to the grass root and connecting to the nooks and crane of the country.

“The certification program which details can be accessed on www.myabc.ng provides all round knowledge, practical engagement with industry experts and participation in standard procedures for conducting Agent banking business in Nigeria,” he said.

Professor (Mrs) Olayinka David West, Lagos Business School, said that the certification program is good and welcome idea which will build and extend standardization and credibility to agency banking framework that started slowly and now a legitimate channel for delivering banking services.

“Ensuring that Agents have the right knowledge and skill-set to deliver quality customer experience on behalf of regulated institution with credibility is important.

“Using indirect channel to deliver services has challenge of trust and to ensure that customers are protected requires equipping the third party with the right knowledge for transparency,” she added.

Mrs. Olanike Kolawole, Head of Agency banking, Ecobank, said that the programme is a welcome development and shows that financial institution has embraced agency banking as a channel for financial inclusion and delivery of financial services to unbanked.

“To set up a bank branch requires between N300m to N350M while to set up an agent is just having a trusted person with Point of Sale terminal and he/she does the same services that a bank branch will do. So, it is cheaper for us and we see them as partners hence strengthening their operation through certification for professionalism.

Fasasi Sarafadeen Atanda, member, CIBN sub-committee on Agent Banking Certification program, said that Nigerians can now look forward to more knowledgeable and professional POS Agents, mobile money agents, bank customer service desk that knows what to do when you are debited by POS, more understanding from security agents that will see certified agents and treat cases from agent transaction professionally etc.

“It has been a lot of work from the ideation, to conception, to proposition, to adoption and to commission in the programme.

“There is a lot of complains about proliferation of unregistered agents in the ecosystem. What we are doing is banking because when you are doing cash -in cash- out, account opening among others. Most of these services require professionalism.

“The account opening that we pushed for, resulted to not palatable experience because greater per centage of accounts opened at agent location were used for fraud. This actually made some banks to stop account opening at agent location.

“Not every agent can handle Biometric Verification Number and National Identity Number, any agent that wants to handle these registrations must be certified by CIBN. We have seen that most of the error seen in the process are from agent location.

“They do sharp practices, unethical practises, not doing due-diligence due to poor training and lack of professionalism, if they had pass through this process of certification, they would have been trained on maintaining ethical standard,” he said.

He noted that, agents that are handling high volume transactions have to be professionals. “Today, we see agents processing N2.5million for customer when there are issues on it they don’t have KYC of such customer. High volume transactions should be process by certified agents,” he added.

Benefits of Agent certification includes Professionalism and differentiation; Secured from security agent harassment; Classification to handle specialized banking service; Pre-qualification to participate in major government projects; Access to business finance; Networking opportunities and Capacity Building.


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E-Financial

IMF Urges CBN to License Cryptocurrency Dealers

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International Monetary Fund (IMF) has explained why the Central Bank of Nigeria (CBN) should issue operating licences or register cryptocurrency dealers.

IMF Urges CBN to License Cryptocurrency Dealers

In its 2024 Staff Report released at the weekend, the IMF recommended that global crypto trading platforms be registered or licensed in Nigeria, like similar operators, the Bureaux De Change (BDCs), which are licensed by the CBN to carry out forex transactions at the retail end of the market.

The IMF advised that such crypto trading platforms should be subjected to the same regulatory requirements applicable to financial intermediaries, following the principle of same activity, same risk, and same regulation.

The CBN had announced that cryptocurrency traders used peer-to-peer trading to manipulate the naira exchange rate against the dollar and other global currencies.

The apex bank asserted in February that Binance, the largest cryptocurrency exchange by trading volume, had processed $26 billion in untraceable transactions in its Nigeria unit alone.

To protect the naira from value erosion and reverse the negative impact in the financial system, the CBN subsequently stopped banks and other financial institutions from banking cryptocurrency traders.

Aside several other factors causing naira’s slide, like rising import bills, medical tourism, and tuition fees payment abroad, exchange rate manipulation by cryptocurrency traders remains a major contributory factor.

IMF said: “Rapid growth of transactions on FX trading platforms poses new challenges. At the end of February, the authorities closed the operations of Binance and other crypto-asset trading platforms that were being used by Nigerians to facilitate capital flight – neither the identity of traders nor the origin of their funds could be traced.”

“The authorities also revoked the licences of 4,173 Bureaux De Change (BDCs) that failed to comply with CBN accounting and reporting requirements. Staff recommends that global crypto trading platforms be registered or licensed in Nigeria and subjected to the same regulatory requirements applicable to financial intermediaries following the principle of same activity, same risk, and same regulation.”


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NoOnes Super App Surpasses 200,000 Downloads

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NoOnes, the financial communication super app has announced it has broken past 200,000 downloads despite launching just over a year ago in April 2023.

NoOnes Super App Surpasses 200,000 Downloads

With the new figures representing a 300% surge in daily downloads since January 2024, the platform has also secured a 400% rise in user signups over the last three months, accelerating NoOnes’ global drive for financial empowerment by connecting people worldwide to conversations and payments.

In recent months, the platform’s meteoric rise has been primarily driven by strong growth in Kenya, Cameroon and South Africa, which have heavily benefited from NoOnes’ comprehensive suite of features.

Including over 250 payment methods, global chat functionalities for seamless cross-border communication and a secure BTC wallet, the app is rapidly emerging as the go-to platform to serve the needs of underbanked populations, spearheading  economic equality through Bitcoin adoption.

Speaking about the new milestone, Ray Youssef, CEO of NoOnes, said “This announcement isn’t just about the huge momentum we’ve rapidly built as a new player in the crypto space, it’s a testament to the massive appetite for financial empowerment in Africa and the wider Global South. Just a year ago, we launched NoOnes with a clear mission – to lead the charge on dismantling financial apartheid once and for all and our new figures not only recognise the immense dedication of our team to this goal over the last few months, but are also a serious indicator of things to come.”

Available on Google Play and iOS, NoOnes was launched to empower the financial freedom of the Global South through Bitcoin.

The platform enables users to move money freely and faster, without the friction and challenges associated with legacy banking and financial institutions.

Its business ideology hinges on the belief that peer-to-peer is the world’s only true free market and that Bitcoin is the new global financial architecture poised to uplift the people of Africa, Latin America and South East Asia.

NoOnes’ biggest markets to date are Nigeria, Ghana, Cameroon, India and the Philippines, accruing over 400,000 users worldwide to date,  and achieving profitability within just under 4 months of operations.

Despite its recent regulatory challenges, Africa’s cryptocurrency sector has continued its strong upward trajectory with Kenya, Cameroon, and South Africa emerging alongside Nigeria as the continent’s most prominent players.

According to Google Trends data, Kenya recently ranked among the top-15 crypto-curious countries globally and Cameroon currently boasts an active crypto user base of just under one million, accounting for nearly 7% of its active population.

With South Africa’s financial conduct regulator approving licences for crypto firms in April 2024, it is one of Africa’s most progressive countries for the industry, ranking amongst the highest countries in the world for crypto adoption globally.


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FG to Receive $2.25Bn Fresh Loan From World Bank on June 13

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Federal government will receive fresh loan funding from the World Bank, with approval expected for loans totalling $2.25billion on June 13, 2024.

FG to Receive $2.25Bn Fresh Loan From World Bank on June 13

 

Recall that Wale Edun, minister of Finance, at the spring meetings of the International Monetary Fund and the World Bank last month, had announced that the nation had qualified for processing a loan, described as ‘virtually a grant’ of $2.25bn from the World Bank at one per cent interest rate.

He stated, “We have qualified for the processing just this week to the Board of Directors of the World Bank of a total package of $2.25bn of what you can call ‘the closest you can get to a free lunch’- virtually a grant. It’s for about 10- 20 years moratorium and about one per cent interest.”

The package, approved by the World Bank Board of Directors, offers a 40-year term with a 10-year moratorium and a nominal one-percent interest rate.

According to the latest information on the World Bank website, the funding will be received via two major development projects.

The first project is the Nigeria Reforms for Economic Stabilization to Enable Transformation Development Policy Financing, which is set to receive $1.5bn.

The second project, NG Accelerating Resource Mobilization Reforms Programme-for-Results, has proposed funding of $750m.

It was also indicated that the government might reintroduce the excises on telecom services and the EMT levy on electronic money transfers through the Nigerian Banking System, among other taxes.

 

 

 


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