E-Financial
CIBN Unveils Agency Banking Certification Program to Strengthen Financial Inclusion System
Chartered Institute of Bankers (CIBN) has unveiled Agency banking certification for point of sales (POS) agents, NIN /BVN agents, Agent network managers, customer service officers, agent banking personnel in the banks and Fintech companies.
The programme was launched at the 16th annual conference of the institute held in Abuja recently.
Ken Opara, the President and Chairman of Council, CIBN, said that the Chartered Institute of Bankers of Nigeria (CIBN), introduced the Agent banking certification program (ABC) to address capacity challenge in the ecosystem.
“Agent banking has been the key driver of financial inclusion, which creates financial access points and ultimately eradicating poverty.
“It is democratising banking services, taking it to the grass root and connecting to the nooks and crane of the country.
“The certification program which details can be accessed on www.myabc.ng provides all round knowledge, practical engagement with industry experts and participation in standard procedures for conducting Agent banking business in Nigeria,” he said.
Professor (Mrs) Olayinka David West, Lagos Business School, said that the certification program is good and welcome idea which will build and extend standardization and credibility to agency banking framework that started slowly and now a legitimate channel for delivering banking services.
“Ensuring that Agents have the right knowledge and skill-set to deliver quality customer experience on behalf of regulated institution with credibility is important.
“Using indirect channel to deliver services has challenge of trust and to ensure that customers are protected requires equipping the third party with the right knowledge for transparency,” she added.
Mrs. Olanike Kolawole, Head of Agency banking, Ecobank, said that the programme is a welcome development and shows that financial institution has embraced agency banking as a channel for financial inclusion and delivery of financial services to unbanked.
“To set up a bank branch requires between N300m to N350M while to set up an agent is just having a trusted person with Point of Sale terminal and he/she does the same services that a bank branch will do. So, it is cheaper for us and we see them as partners hence strengthening their operation through certification for professionalism.
Fasasi Sarafadeen Atanda, member, CIBN sub-committee on Agent Banking Certification program, said that Nigerians can now look forward to more knowledgeable and professional POS Agents, mobile money agents, bank customer service desk that knows what to do when you are debited by POS, more understanding from security agents that will see certified agents and treat cases from agent transaction professionally etc.
“It has been a lot of work from the ideation, to conception, to proposition, to adoption and to commission in the programme.
“There is a lot of complains about proliferation of unregistered agents in the ecosystem. What we are doing is banking because when you are doing cash -in cash- out, account opening among others. Most of these services require professionalism.
“The account opening that we pushed for, resulted to not palatable experience because greater per centage of accounts opened at agent location were used for fraud. This actually made some banks to stop account opening at agent location.
“Not every agent can handle Biometric Verification Number and National Identity Number, any agent that wants to handle these registrations must be certified by CIBN. We have seen that most of the error seen in the process are from agent location.
“They do sharp practices, unethical practises, not doing due-diligence due to poor training and lack of professionalism, if they had pass through this process of certification, they would have been trained on maintaining ethical standard,” he said.
He noted that, agents that are handling high volume transactions have to be professionals. “Today, we see agents processing N2.5million for customer when there are issues on it they don’t have KYC of such customer. High volume transactions should be process by certified agents,” he added.
Benefits of Agent certification includes Professionalism and differentiation; Secured from security agent harassment; Classification to handle specialized banking service; Pre-qualification to participate in major government projects; Access to business finance; Networking opportunities and Capacity Building.
Flutterwave, Africa’s leading payments technology company, has been named in the TIME100 Most Influential Companies List of 2025, marking its second appearance on the prestigious global ranking.
Previously honoured in 2021, Flutterwave joins industry giants such as Amazon, Netflix, and OpenAI in the TITANS category of the fifth-annual list, which recognizes companies driving significant global impact.
The selection process, led by TIME editors, evaluated nominees based on innovation, ambition, impact, and success, highlighting Flutterwave’s transformative role in the fintech sector.
Founded in 2016, Flutterwave has grown into a powerhouse facilitating seamless payments across Africa and beyond, empowering businesses and individuals in the digital economy.
Its solutions span critical sectors such as cross-border remittances, e-commerce, travel, payroll, and hospitality.
The company’s 2021 TIME100 recognition followed its impactful campaign to help businesses pivot online during the COVID-19 pandemic.
This year’s inclusion underscores Flutterwave’s sustained influence, with its technology now reaching over 34 African countries and expanding into new markets such as Bahrain, Turkey, and Saudi Arabia, supporting a leading global ride-hailing company’s operations.
Flutterwave’s flagship remittance product, SendApp by Flutterwave, has gained significant traction in the US, UK, and EU, offering faster and more affordable money transfers for the African diaspora.
In 2024, the company secured 20 additional licenses in the US, bringing its total to 34 and achieving near-complete coverage through strategic partnerships.
Flutterwave’s focus on profitability and market expansion, coupled with a strengthened executive team, has fuelled its growth, with nearly half of its customers receiving payments in new markets last year.
Olugbenga Agboola, founder and CEO, Flutterwave, expressed pride in the recognition, stating, “Being recognized by TIME once again is a true honour. It’s a testament to our team’s incredible work. We’re shaping Africa’s financial future and connecting the continent to the world.”
The accolade follows other recent honours, including topping Fast Company’s 2024 Most Innovative Companies list for Europe, the Middle East, and Africa, and earning a second consecutive ranking in the FXC Top 100 Cross-Border Payment Companies.
The TIME100 listing solidifies Flutterwave’s position as a global fintech leader, bridging Africa to the world through innovative payment solutions.
As the company continues to expand its reach and refine its growth strategy, its influence in transforming the financial landscape remains undeniable, setting a benchmark for innovation and connectivity in the digital economy.
Taiwo Oyedele, chairman of the Presidential Committee on Fiscal Policy and Tax Reforms, has said that under the new tax laws, Nigerian households earning ₦250,000 or less per month are classified as poor and exempt from paying taxes.
The former tax leader at PriceWaterhouseCoopers (PwC) stated this on Channels Television’s Politics Today on Thursday, a few hours after President Bola Tinubu assented to four new tax bills.
Oyedele, whom the President appointed in July 2023, described his two-year stint as chair of the tax reform committee as both eventful and challenging.
He said that the objectives of the new laws, which would take effect from January 2026, were not intended to increase taxes but to stimulate economic activity in the country and track tax evaders.
President Bola Tinubu sits as he signs four new tax bills into law at the Presidential Villa in Abuja on Thursday, June 26, 2025 in the presence of top government officials. C
Oyedele stated that the new laws would also protect businesses and ensure that the government doesn’t tax poverty, adding that the new laws are efficiency-driven, growth-focused, and people-centric.
“This tax law will not give you cash in your pocket, but at least it won’t take your cash away if you are poor.”
He said nobody earning below ₦250,000 would have to pay taxes because they don’t even have enough.
“We have eliminated the tax component for people at the bottom, we have reduced for people at the middle, and we have increased slightly for people at the top.
“That middle, we estimated it at about ₦1.8 to ₦2m a month. If you are earning that amount and below, your tax will not be zero but it will reduce from what you are paying today,” he stated, noting that those who earn this amount are about 5% of the total Nigerian population.
The tax boss said to arrive at a decision, his committee debated the poverty line of an average Nigerian.
Oyedele said, “We debated this question; we said: ‘Who is a poor person in Nigeria?
“First, we started with data like the World Bank and the UN will tell you two dollars, fifteen cents a day per person means you are at the poverty line but there are people who do not earn two dollars a day but they are not poor because they produce the food that they eat and they do not pay for transportation. I lived and grew up in the village.
“So, we had to factor that in. We drew our own (poverty) line for Nigeria on the basis of an average of five people per family: two people working if they are lucky, taking care of the five.
“When we did the maths, it gave us an amount, and that was what we used in determining the income below which nobody should pay taxes.
“We came up with a ₦120,000 or ₦130,000 per two people working in a household of five. If the earnings are about ₦250,000, they can take care of themselves. Of course, they are not going to have luxury, but at least they can take care of themselves. They are poor, and they shouldn’t pay taxes.”
“When we did the maths, it gave us an amount, and that was what we used in determining the income below which nobody should pay taxes.
“We came up with a ₦120,000 or ₦130,000 per two people working in a household of five. If the earnings are about ₦250,000, they can take care of themselves. Of course, they are not going to have luxury, but at least they can take care of themselves. They are poor, and they shouldn’t pay taxes.”
Oyedele stated that Nigeria currently collects only about 30% of what the country should be receiving in taxes, noting that the objective of the new tax laws is to close the 70% gap.
The Cable NG reports that the market capitalisation of Fidelity Bank has crossed the N1 trillion mark as the share value of the company appreciated by 1.27 percent at the close of trading.
According data from the Nigerian Exchange Group (NGX), the bank’s market capitalisation hit N1 trillion after its share price rose from N19.75 on Tuesday to N20 on Wednesday.
The increase moved the company’s valuation from N991.6 billion to N1 trillion.
With the development, Fidelity Bank joins the list of financial institutions with a market capitalisation of over N1 trillion.
The companies are Zenith Bank, Access Bank, United Bank of Africa (UBA), Guaranty Trust Bank (GTB), and First Bank.
On May 21, Nneka Onyeali-Ikpe, the managing director (MD) and chief executive officer (CEO) of Fidelity Bank, acquired an additional 18 million shares in the bank.
Two days later, Onyeali-Ikpe bought additional 2 million units of shares in the bank.
According to a regulatory filing on the NGX, the shares were acquired on May 22, at N18.6 each — amounting to a total value of N37.2 million.
The acquisitions increased her shareholding in the bank to 114.64 million shares — from 94.64 million held as at December 31, 2024.
In its latest financial performance report, Fidelity Bank said it reported a 167.8 percent year-on-year increase in profit before tax (PBT), which increased to N105.8 billion in the first quarter (Q1) of 2025.
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