Connect with us

Telecom

Clear and Present Danger of Account Takeover Fraud

Published

on

Kindly share this post

Roberto Valerio, founder of RISK IDENT, Europe’s leading provider of new intelligent anti-fraud software has alerted telecom firms to the nature of fraud in telecommunications industry.

 

Valerio, touted as one of the foremost experts on the rise of AI in combating fraud, said that the telecommunications sector is one of the hardest hit industries by the account takeover fraud sweeping the globe.

 

In account takeover fraud, criminals harvest credentials from data breaches and then test them on every website and mobile app imaginable.

 

A small subset of those credentials unlocks accounts because most consumers reuse passwords across multiple sites.

 

Criminals then tap those for different types of fraud from unauthorized bank transfers to illicit purchases.

 

Valerio, said that fraudsters are leaning heavily on telcoms for illegal gains, and both the companies and their customers are feeling the shock.

 

He said “but why is this industry such an attractive target, and what can telcoms bosses do to lessen the damage? Identity theft has reached what experts call “epidemic levels,” largely in part to the sharp increase of data breaches happening around the globe.

 

The U.S. credit bureau Equifax suffered a breach of its network security system last September, which compromised the personal info of 143 million consumers around the world.

 

And this came hot on the heels of 1,800 other security breaches that exposed 1.4 billion data records in just 2016 alone . That same year, the UK telecommunications company TalkTalk was fined £400,000 for a cyber attack that allowed for the personal details of 150,000 customers to be stolen by hackers.

 

While data breaches are scary in their own right, the real nightmare is what criminals do with customer information once they’ve stolen it.

 

“Fraudsters use this illegally obtained info to create new accounts online and, even more damaging, use it to hijack existing accounts. The latter allows for criminals to hide behind the names and account history of good customers to somewhat easily make fraudulent purchases.

Why mobile telecoms are so vulnerable to ATO

Cifas reports that the identity fraud rate in the mobile telecoms sphere rose 60% in 2017 . And the reason the mobile telecoms industry has taken such a beating is based on the industry’s standard business model.

GSM coys.jpg

Fraudsters are particularly attracted to the phone contract model used in Europe, where customers immediately receive a high-value device that they eventually pay off monthly.

 

This system has lured in fraudsters, who’ve found that it’s relatively easy to use a victim’s stolen account details to access his or her account, collect the expensive phone, immediately sell off the device, and leave the victim with the bill and whatever other fallout that occurs.

 

Contract extensions are another door that fraudsters have weaseled through as they continue to target the telecommunications industry. As a way to reduce customer friction, many mobile service providers have eliminated complex re-sign processes. Though this presents convenience and ease to legitimate customers, it also presents a lucrative opportunity for hungry criminals.

 

Fraudsters have realized that they can use stolen data to hijack existing accounts and change a victim’s account details to ensure that the brand new device that comes along with an automatic extension is delivered to an address that they can access. This type of fraud is popular, so much so that there’s even a pricing scale for mobile contract account details on the Dark Web; the closer an account is to a renewal date, the more sellers can demand for the account information, as a big payoff is right around the corner.

 

Unfortunately, telecom firms don’t just experience outside threats. RISK IDENT’s fraud experts have found that it’s becoming more and more common for account takeover fraud to actually happen from within, carried out by telecommunications employees. In such cases, firms’ employees use their administrative access to take over customer accounts, create a bogus contract renewal and collect the phone for themselves. In some cases, resellers and company partners also have the ability to create fake renewals in customer accounts, which is helping drive the high ATO rates in the telecom industry.

 

What telecoms firms can do to lessen identity theft threats

The only surefire way to stop the flood of fraudsters who’ve targeted the telecommunications industry is to close the gaps presented by the mobile phone contract model. This entails predicting where customers may be most vulnerable to fraud and keeping that in mind when constructing a telecom firm’s fraud prevention strategy.

 

Over the past five years, RISK IDENT has identified several account and transaction characteristics that can assist telecoms firms in detecting account takeover fraud. These include:

 

Recent account changes: Nearly all confirmed cases of ATO fraud came with a password, address or e-mail address change within 10 days prior to the transaction.

Expensive purchases: The average order value in account takeover cases is four times higher than other orders. For example, fraudulent orders often include a request for a much more expensive device than the victim’s previous phone.

Customer age: Due to having significantly less technical expertise, older customers are much more likely to be victims of identity theft and account takeovers.

 

Paying attention to warning signs like these and incorporating systems that further predict account takeover vulnerability have the power to significantly reduce ATO fraud in the telecommunications industry. After all, the harder a companymakes it for criminals to commit fraud, the less likely it will be targeted.

 

To find out more about how RISK IDENT’s fraud prevention solutions reduce identity theft and ATO in the telecommunications industry, visit: https://riskident.com/en/.

 


Kindly share this post

Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

Telecom

Dimension Data Nigeria Secures ₦20Billion Funding to Strengthen Digital Infrastructure

Published

on

Kindly share this post

Dimension Data Nigeria has raised ₦20 billion (approximately $13.7 million) through a bond programme under Dimension Data SPV Funding Plc, following approval from the Securities and Exchange Commission of Nigeria.

This initiative aims to strengthen Nigeria’s digital infrastructure by addressing gaps in fibre coverage, limited enterprise connectivity, and increasing demand for cloud, fintech, digital services, and Artificial Intelligence.

The integrated IT solutions provider stated that the capital will be used to fund long-term investments in expanding network capacity, enhancing resilience, and supporting carrier-grade and enterprise services as data consumption continues to accelerate nationwide.

Speaking at a documentation and regulatory clearances event in Lagos, managing director, Gbenga Olabiyi, said sustained infrastructure investment is critical to maintaining competitiveness and enabling future growth.

He noted that strategic upgrades would help future-proof operations, reduce service disruptions, and allow the company to scale efficiently as business and consumer demand for cloud, fintech, and other digital services intensifies.

The bond programme is backed by private equity firm Mbavaa Partners Limited, whose managing partner, Shatse Kakwagh, described the transaction as a milestone that unlocks long-term capital for expansion.

He highlighted that strong ratings and an oversubscribed first issuance show investor confidence in Dimension Data’s execution and growth potential.

The fundraising comes as Nigeria confronts persistent infrastructure gaps, including limited metro and last-mile fibre coverage and rising enterprise connectivity needs.

Government intends to deploy 90,000 kilometres of fibre nationwide under Project Bridge aim to expand internet penetration and lower access costs.

 


Kindly share this post
Continue Reading

Telecom

MTN Nigeria Posts Record N1.70 Trillion Pre‑Tax Profit, Declares N20 Dividend for 2025

Published

on

Kindly share this post

MTN Nigeria Communications Plc has recorded a landmark turnaround in 2025, posting a pre‑tax profit of N1.70 trillion, reversing a loss of N550.3 billion in 2024 as the company emerged from a rough patch driven largely by foreign exchange volatility.

MTN Nigeria Posts Record N1.70 Trillion Pre‑Tax Profit, Declares N20 Dividend for 2025

MTN Nigeria

The telecom giant said the performance reflects a “significant turning point” in its corporate and financial trajectory, underpinned by improved macroeconomic conditions, strong service‑revenue growth, and tightening operational efficiency.

Profitability, Revenue, and Dividend

For the full year 2025, MTN Nigeria reported profit after tax of N1.11 trillion, compared with a loss after tax of N400.4 billion in 2024, while earnings per share rose to N53.07 from a negative N19.05 a year earlier.

Total revenue grew 54.9% year‑on‑year to N5.20 trillion, with service revenue up 55.1% to N5.17 trillion, driven mainly by data, voice, and fintech services.

The company’s board proposed a final cash dividend of N15 per share, bringing the total dividend for the 2025 financial year to N20 per share. Dividends will be paid electronically to shareholders on the register as of April 8, 2026, subject to completed e‑dividend mandates.

This payout is one of the largest single‑year dividends in Nigerian corporate history, signalling strong cash‑flow generation and management confidence in the company’s earnings quality.

Fourth‑Quarter Momentum and Customer Base

MTN Nigeria’s fourth‑quarter performance was particularly robust, with pre‑tax profit surging 248.8% year‑on‑year to N569.6 billion, compared with N163.3 billion in Q4 2024.

The company’s mobile subscriber base reached 87.3 million at year‑end, up 7.9% from the previous year, reinforcing its position as Nigeria’s largest telecom operator by subscribers.

Active data users grew by 11.6% to 53.2 million, and smartphone penetration rose to 66.1%, reflecting the deepening shift toward data‑driven services and digital lifestyles among Nigerians.

Data, Fintech, and Voice Growth

Data was the biggest growth driver, with data revenue up 74.5% to N2.78 trillion and data traffic increasing 34.0%, amid rising demand for mobile broadband and video streaming.

Voice revenue also climbed strongly, rising 42.1% to N1.85 trillion as tariffs and usage patterns adjusted to more stable exchange‑rate conditions.

Fintech revenue surged 79.7% to N191.3 billion, underscoring the rapid expansion of MTN Nigeria’s mobile money ecosystem and the growing role of digital financial inclusion in the country’s economy.

Cost Management and EBITDA Leap

Operating leverage improved markedly, with cost of sales rising 30.3% and operating expenses up 16.7%, both growth rates below the 55% revenue expansion.

EBITDA jumped 108.9% to N2.74 trillion, lifting the company’s EBITDA margin into the mid‑to‑high 50% range, ahead of its prior guidance.

Management attributed the improvement to a more stable foreign‑exchange market, moderated inflation, and sustained demand for data and digital services, as well as disciplined cost control.

FX Recovery and Capital Expenditure

Foreign exchange performance was a major swing factor: MTN Nigeria recorded a net FX gain of N90.3 billion in 2025, compared with a N925.4 billion FX loss in 2024.

The turnaround followed settlement of outstanding letters of credit and a deliberate reduction in dollar‑denominated exposure, which helped insulate earnings from earlier currency shocks.

Capital expenditure excluding leases rose 126.2% to N1.00 trillion, as the company invested heavily in network capacity, coverage, and digital infrastructure, including fibre rollout and 4G/LTE upgrades.

Despite the higher capex, free cash flow soared 215.5% to N1.2 trillion, indicating that the expansion is being funded internally without straining the balance sheet.

Balance Sheet and Shareholder Value

The company’s balance sheet strengthened materially, with total assets up 28.7% to N5.40 trillion and shareholders’ equity turning positive after several years in deficit.

Shareholders’ funds rose 219.8% to N548.7 billion, while retained earnings closed at N400.4 billion, compared with negative N607.5 billion in December 2024.

In the stock market, MTN Nigeria’s shares recently traded around N760, making it the most capitalised company on the Nigerian Exchange with a market valuation of about N16 trillion.

The stock has gained 33% in February 2026 alone, taking year‑to‑date returns to 49%, following a 155.5% rally in 2025, which investors see as a vote of confidence in the company’s turnaround story.

Outlook and Strategic Guidance

Management maintains a medium‑term service‑revenue growth guidance of at least low‑20% annually, underpinned by ongoing data and fintech expansion as well as gradual price adjustments.

The group has also revised its EBITDA margin guidance upward to the mid‑to‑high 50% range, signalling sustained profitability even as the company continues to invest in network and digital infrastructure.

Analysts note that MTN Nigeria’s 2025 performance not only restores investor confidence but also sets a benchmark for other Nigerian corporates navigating FX‑linked risks and regulatory uncertainty.


Kindly share this post
Continue Reading

Telecom

Alerzo Liquidates Delivery Fleet as N4.38bn Moniepoint Loan Row Deepens

Published

on

Kindly share this post

Nigerian B2B e‑commerce platform Alerzo is disposing of large parts of its delivery fleet, including buses, motorcycles, and operational vehicles, as it contends with a N4.38 billion debt owed to Moniepoint Microfinance Bank.

Alerzo Liquidates Delivery Fleet as N4.38bn Moniepoint Loan Row Deepens

Alerzo

Footage of the company’s facility in Ibadan, packed with dusty Alerzo‑branded motorcycles and buses, circulated on social media on Thursday, with a background voice inviting buyers to purchase the vehicles in bulk. The asset sale follows a Federal High Court order in Lagos that froze Alerzo’s accounts and assets after the company defaulted on a N5 billion working‑capital loan obtained in January 2025 from Moniepoint.

By December 2025, the outstanding balance on the loan reached N4.38 billion, with interest still accruing.

While Alerzo has not issued an official public statement, insiders close to the company attribute the business downturn to the harsh macroeconomic conditions in Nigeria, including rising fuel and logistics costs, inflation‑driven price pressures, and tight credit. “They tried their best. They did everything to stay afloat and keep several young Nigerians under their employment, but several economic factors were against them,” said a source close to the company.

Facing severe financial strain, Alerzo reportedly turned to Moniepoint in early 2025 for emergency funding to stabilise operations and maintain inventory supply to retailers. The facility was initially structured as an 18‑month loan, with a clause allowing Moniepoint to recall it immediately in case of default. Despite a demand letter issued on November 18, 2025, Alerzo allegedly failed to fully repay the debt, triggering the bank’s legal action.

In January 2026, the Federal High Court in Lagos granted Moniepoint Microfinance Bank Limited a Mareva injunction against Alerzo Limited and its associates, directing all financial institutions to freeze accounts and assets linked to the defendants pending the resolution of the case. The bank’s suit names Alerzo Limited, its Managing Director Adewale Opaleye Adesina, three guarantors – Opaleye Bukola Modinat, Dauda Hakeem Omotayo Taiwo, and the Singapore‑based Alerzo PTE Limited – as defendants. Court documents show that Alerzo sought the N5 billion facility through a board resolution dated January 20, 2025, to meet working capital and inventory supply needs.

Moniepoint argued that despite the demand notice, the defendants did not liquidate their obligation, leaving a N4.38 billion balance as of December 3, 2025. The bank also complained of difficulties in serving court processes on some guarantors at their known addresses, with the Singapore‑registered entity requiring substituted service via courier.

Alerzo’s Chief Executive Officer, Adewale Opaleye, has since clarified that the company is only selling scrap vehicles and not its core operational fleet. He stated that Alerzo still operates over 400 active delivery vehicles, and the sale of the idle and damaged units does not signify a full shutdown of logistics operations. According to Opaleye, the disposed assets were mainly old or non‑functional units withdrawn from service, and the exercise forms part of an internal asset‑optimisation drive unrelated to the Moniepoint loan dispute.

Founded as a B2B e‑commerce and distribution platform, Alerzo developed a network that supplied fast‑moving consumer goods directly to neighbourhood retailers, cutting out middlemen and promising lower prices, faster delivery, and improved stock efficiency for small shops. At its peak, the company raised about $20 million in venture funding and expanded across Lagos, Oyo, Ogun, and other southwestern states, employing hundreds of staff and building a large fleet of delivery vehicles.

However, the capital‑intensive logistics and low‑margin nature of the business began to weigh heavily on the balance sheet, especially as fuel, maintenance, driver salaries, and warehousing costs surged. By 2023, Alerzo had initiated layoffs to cut costs and restructure operations, reflecting the broader pressure on Nigerian startups that scaled up during the 2020–2022 venture‑capital boom but now struggle with tighter funding, higher operating costs, and slower growth.

Alerzo’s situation echoes wider challenges facing the Nigerian tech ecosystem, where several once‑promising startups have shut down or scaled back operations since 2023, underscoring the risks of high‑burn logistics models in a difficult macro environment and the need for tighter alignment between unit economics, funding runway, and real‑market conditions.


Kindly share this post
Continue Reading

Trending