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Competition will drive courier operation -Akinkunmi
Sadiq Akinkunmi, general manager, Rowsy International Cargo and Courier Services has said that the increased number of operators in the courier sector will help drive courier business to efficiency.
Speaking to Nigeria CommunicationsWeek, Akinkunmi said that competition in the courier industry is not a bad development even as he disclosed that without competition there won’t be any meaningful development in the industry. Competition, he informed, makes them to brace up to the challenges of doing business and he noted that the company is well positioned for effective competition.
One of the strategies adopted by the firm apart from the Nigeria Express Mail service that delivers goods and parcels coming into Lagos from the U.K next day in Lagos and Abuja, the company handles branding in a distinct manner. Akinkunmi revealed that the outfit has special way of packaging their consignments meant for both local and international destinations. "This is to make the brand different from the others and it has been working for us as once you sign on as our customer, you don’t just seize patronizing us," Akinkunmi disclosed.
In the delivery of consignment, he said once the goods are out, it takes them no time to get across to the customer on phone to inform him or her of the arrival of the goods before actual delivery is made.
On the level of expansion so far undertaken by the company, the general manager said even though the company is young but that within the short period it started business it has made remarkable progress.
The company started with a small warehouse for their consignments at Ikeja, but over time has acquired a bigger warehouse at Ajoa Estate when it discovered that the warehouse could no longer contain the volume of goods arriving into the country from their head office in the U.K as well as from their branch networks in Dubai and the United States.
The operations of the company according to Akinkunmi have also expanded. Five more offices have been strategically opened in different locations outside Lagos.
The courier firm has opened offices in Ado Ekiti, Ibadan, Ilorin, Abuja and Port Harcourt. These offices, Akinkunmi said, are strategic and are meant to link up transactions in the other parts of the country.
Though the company may be young in terms of start off date, but it has been able to distinguish itself in customer satisfaction in all facets of courier business the company engages in.
With the Express Mail service, parcels and consignments which they call Next Day Delivery, goods can arrive in Lagos today from the United Kingdom and the next day the consignee receives the goods in Lagos or Abuja.
In terms of human resource, the company has also grown from one staff for its Lagos office to thirteen after few months of operation.
To motivate the staff to achieve more, he said the management of the company has designed a welfare package that will be implemented soon which is tailored towards making staff satisfaction a major component of the company’s drives.
As part of the efforts of the company to monitor trends in the industry, Akinkunmi said the company staff always attend seminars and workshops organized by the Courier Regulatory Department (CRD) and emphasized that the import of those seminars are far-reaching as they are enriching. They are also told things to be considered in courier at such workshops.
In addition to the seminars organized by the CRD, Akinkunmi also revealed that internally, the courier firm trains its workers on the use of computer and other aspects. Their greatest asset in that area is that 90 percent of their workforce are university graduates and so lectures are quickly assimilated and this, he said, facilitates the efficiency of the company in their various line of courier business and also helps the company to achieve its mission of "Delivering Smiles Worldwide".
On the 48hours clearance process directive by the federal government, Akinkunmi disclosed that as the workers are able to operate the computers and with the company already online, they deliver next day from the U.K to Nigeria and within Nigeria. In that case, the company operates within 24 hours delivery ahead of the 48hours clearance directive issued by the government. Their target is also to surpass this achievement.
On the challenges faced in the industry, Akinkunmi said that if you talk of courier that you are talking about express delivery of consignments. However, he said that to effect this traditional role, courier companies in Nigeria especially in Lagos are constrained by a lot of factors. The traffic in Lagos hampers the speedy delivery of parcels by courier.
Another major challenge according to him is the local government officials that always harass and intimidate their despatch riders and making spurious demands from them.
They also suffer the same fate in the hands of Lastma officers and the police. He said that as long as the vehicle conveying the goods is branded and the staff of the courier firm inside the vehicle has identity card and driver’s license on him, what the police is expected to do is to ask for the waybill of the consignment and with the contact address of the consignee, the police could phone and confirm if the person is expecting the goods or not. He lamented over the delay and said that some of these goods in transit are time sensitive and needs to be treated as such.

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General News
PalmPay User Shares Experience on Fintech Apps to Trust in Nigeria

For many Nigerians, fintech apps are judged by one simple question: Can I trust the platform? For Happiness, a young Nigerian entrepreneur, the answer manifested in the most defining moments of her life.

Trust Built Through Everyday Use
In 2025, Happiness relied on PalmPay to run her business, from receiving customer payments, paying vendors, and managing daily transactions. During PalmPay’s Hustle Grant Campaign, she joined thousands of small business owners hoping to win the N500,000 funding.
While she didn’t make the shortlist, the campaign gave her business something just as valuable: visibility. New customers discovered her brand, enquiries increased, and sales followed.
PalmPay didn’t just host a campaign; it created an ecosystem where small businesses could be seen and supported.
Just days later, Happiness’ life changed. On August 30, 2025, she lost her father. With this loss came challenges, especially payments. They tried transferring money through regular banks but were met with declined transactions. Happiness suggested using her PalmPay account and it was successful.
In a moment defined by loss and urgency, PalmPay cut through the chaos, proving that reliability isn’t a feature, it’s a lifeline. Happiness’ relationship with PalmPay didn’t stop at transactions. Through other management tools on the app, she learned to build discipline around her finances.
More Than an App, a Financial Partner
Beyond transactions, PalmPay’s tools helped Happiness build better money habits and financial discipline. Today, the brand continues to reward reliability through initiatives like its ongoing Premier Cool campaign, reinforcing a simple message: consistency should come with value.
The idea is simple: Purchase a bar of soap and stand a chance to get ₦10,000cash and other cash benefits.
It’s PalmPay’s way of saying that smart money habits deserve real value in return.
Why PalmPay Earns Trust
Life doesn’t give warnings before it tests you. When it does, you need a platform that doesn’t just usually work but always works.
For many users, PalmPay proves to be more than a payment app. It is a trusted partner powering ambitions, supporting users through defining life moments, while helping them bank smartly.
When it mattered most, PalmPay worked. To watch the full testimonial visit: @palmpayapp_ng
News
Stakeholders Demand Stronger Governance and Infrastructure to Drive Tech Adoption @ Lagos AI Summit

As AI adoption accelerates across Nigeria, leaders at the “AI in Action Now” conference 2026 have called for a balance between rapid innovation and strict regulatory governance. The event, held at the Lagos Oriental Hotel, highlighted both the doggedness of Nigerian builders and the risks of unregulated data usage.

Dotun Adeoye, Co-Founder of AI Nigeria, raised alarms over “Shadow AI”, a trend where employees upload sensitive official documents to public AI platforms. He praised the Nigerian Data Protection Commission (NDPC) for its recent aggressive stance, including multi-million-dollar fines against major banks and social media brands.
“Innovation without governance is dangerous. The regulator now has the job of educating players. We are working in partnership with them to ensure players don’t just get fined, but actually understand how to protect data locally rather than storing it abroad, ” Adeoye noted.
Addressing issues of lack of infrastructure to carry AI adoption, Conference Convener Debola Ibiyode admitted that while Nigeria lacks the traditional foundation for AI adoption, the tech community cannot afford to wait.

“The simple answer is we don’t have the infrastructure, but Nigeria has never really had infrastructure to drive anything, and we still thrive, ” Iboyode said, encouraging students and builders to look beyond current limitations. “Once we start to build based on what we have now, it will encourage those who need to provide the infrastructure to do their part. The world will not wait for us,” she insisted.
To bridge this gap, she highlighted the AI Foundry Africa, an incubator designed to mentor ideas into market-ready products.
Meanwhile, speaking to journalists on the sidelines, Biodun Ogunleye, the Lagos State Commissioner of Energy and Mineral Resources, echoed the sentiment that the government’s role is to facilitate the right environment through partnership. He emphasized that data generated from interactions with the government must have long-term value.
“We must ensure that in all facets from production to interaction with government, the tools required to ensure data has value are appreciated,” Ogunleye stated.
He concluded that through private-sector collaboration, the government can focus on its primary functions while leveraging AI to ensure the nation aspires for the future.
General News
Nigerians Target Self-Improvement, Business Startups in 2026 Google Data

Google Search data from the first two weeks of 2026 reveals Nigerians are prioritising ambition, self-growth, and entrepreneurial ventures as they embrace the new year with renewed drive for personal and professional excellence.

The data shows a 40 per cent spike in searches related to self-improvement and “becoming better”, reflecting a nationwide shift from mere resolutions to actionable plans across boardrooms, classrooms, and homes. Entrepreneurship leads the charge, with “how to start a business” topping “how to start” queries after an 80 per cent surge, alongside rising interest in blogging, podcasting, and YouTube channels to foster economic opportunities.
Personal development dominates, as searches for “how to be a better person” rose 20 per cent, extending to relationships with queries on becoming better lovers, partners, husbands, wives, and listeners. Health resolutions gain traction, with 40 per cent increases in “how to eat healthy”, “healthy diet”, and “how to meditate” underscoring commitments to physical vitality and mental wellness.
Skill mastery captivates diverse audiences, from “how to improve English” and communication skills to enhancing memory, credit scores, and even handwriting, while leisure pursuits spike in “how to get better at” chess, singing, running, Fortnite, and soccer. Top searches include “how to improve communication skills”, “how to be a better listener”, and entrepreneurial starters like “how to start a podcast”, painting a portrait of a nation honing edges for success.
Taiwo Kola-Ogunlade, Communications and Public Affairs Manager for West Africa at Google, described the trends as a “powerful reflection of Nigeria’s collective ambition”, affirming the company’s dedication to tools like Search and Gemini for guiding Nigerians toward prosperity
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