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CSR Initiatives by Courier Companies

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All over the world Corporate Social Responsibility (CSR) is attracting attention as disasters resulting from natural occurrences are in the increase and even taking a larger dimension thereby necessitating cooperation and attention towards alleviating the sufferings of people hit by such disasters.

Whether in this area or in the establishment of programmes on health, education, environmental safety and protection, and on entrepreneurial development, courier companies have shown good corporate citizenship.

Jude Ugwoke, general manager, IFEX Express Courier submits that CSR is a long term survival strategy of a company based on adding value to a company’s image.

Laying credence to Herbert Simon, Ugwoke emphasized that companies must be involved in Corporate Social Responsibility as every company is made up of internal and external environments, which interrelate with various units to make or mar the survival of the organization.

He also said that CSR can be used to create more awareness about the services of a company and that "when a company is engaged in building of roads, assisting students among others, it is adding value to the image and service of the company as well as providing utility service to the community. From the above, the company is endearing itself to the community for more patronage and greater awareness. From the capitalist point of view, Ugwoke said that CSR is non-profit oriented but that it is engaged by companies which see tomorrow from today," Ugwoke philosophized.

Describing CSR as IFEX long-term survival strategy, he said that the company through its chairman has responded to the CSR need of churches and schools in Yaba, Lagos as well as awarded scholarships to indigent students in Lagos and at home, and in providing borehole water to Enugwu-Ezike community in Nsukka.

Other local and international courier companies are also in their various capacities contributing to CSR.

 

DHL for instance believes that commitment to corporate citizenship is a fundamental part of achieving sustained value creation for both society and company towards ensuring the sustainability of the company as Ugwoke earlier espoused, and as a service delivery company.

The company also believes that being a good corporate citizen requires building successful partnerships with its customers, suppliers and community which it believes is critical to establishing a trusted brand and reputable company.

DHL Nigeria as part of the global company established a partnership with UNICEF on ongoing basis to donate one percent of employees’ annual salary running into millions of naira to the UNICEF polio project.

Last year, it donated N6.5m to this project and also made a donation of a 27KVA generator set worth N1.3m to a less privilege home in Lagos among several other donations to other projects.

UPS has also been involved in community projects spanning millions of naira.

Red Star Foundation, an arm of Red Star Express is a not-for-profit organization established by the company to coordinate the company’s charitable gestures.

The foundation is endowed by the company to provide support for approved projects on a sustainable basis.

Tony Anunobi general manager CTN Express Ltd having viewed the gains deniable from CSR has therefore suggested that government should make it mandatory for organizations to pay certain amount of money as Corporate Social Responsibility every year to make sure that the environment they are doing business is protected and people living in those environments are also protected while disclosing that as a CSR citizen the outfit along with the parent body have under the supervision of the chairman responded to various areas of need to people and communities part of which is the construction of 10km road in the chairman’s village.

Anunobi said lack of CSR has generated tension and strife in certain areas as community people feel exploited by companies doing business in such communities and summarized by saying that no company can survive under a harsh environment.

Some other CSR initiatives cover wider perspectives and not limited to a particular environment. FEDEX in providing in-kind shipping for more than two million pounds of relief aid to those affected during the 2005 hurricane season or in working with more than 20 governments and relief organizations to deliver more than one million supplies following the tsunamis in Southeast Asia and in transporting relief supplies for victims of earthquakes in Pakistan, Afghanistan, and India has distinguished itself as a world player in the express business as well as a good corporate citizen.

CSR no doubt is a good strategy, which national and international courier firms should hold onto to ensure sustain ability in business.


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LIRS to Invoke NTAA to Recover Unpaid Taxes from Bank Accounts, Others

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Lagos Internal Revenue Service (LIRS) pursuant to Section 60 of the Nigeria Tax Administration Act (NTAA), plans to ask Nigerian banks to debit bank accounts of employers who failed to remit tax liability.

LIRS to Invoke NTAA to Recover Unpaid Taxes from Bank Accounts

This was disclosed in a recent notice on Sunday.

LIRS stressed that the move was in line with the implementation of the country’s NTAA and other new tax laws, which took effect on January 1, 2026.

“Where a taxpayer fails, neglects, or refuses to settle any established outstanding tax liability when due, LIRS may exercise its power under Section 60 to direct any of the following persons to pay the amount owed by the taxpayer:

“Banks and other financial institutions; Employers; tenants, debtors, or customers of the taxpayer; Agents, business partners, and any person holding money on behalf of the taxpayer; Any person owing money to the taxpayer, whether presently due or accruing. Once a substitution notice is issued, the person served is statutorily required to remit to LIRS the amount. Specified in the notice from funds belonging to, or payable to, the defaulting taxpayer,” the LIRS notice partly read.

Meanwhile, Taiwo Oyedele, chairman of the Presidential Committee on Fiscal Policy and Tax Reforms, weeks ago ruled out claims that the government would debit personal accounts over tax remittances.


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E-Financial

NIBSS, Others Flag 13,417 Nigerian Fraudsters on Person of Interest Portal

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At least 13,417 individuals linked to fraudulent activities in Nigeria’s financial system have been captured on the Person of Interest Portal jointly developed by the Nigeria Inter Bank Settlement System (NIBSS) in collaboration with the Central Bank of Nigeria (CBN), security agencies and other stakeholders.

NIBSS, Others Flag 13,417 Nigerian Fraudsters on Person of Interest Portal

Premier Oiwoh, managing director of NIBSS,  disclosed this while speaking on ongoing efforts to curb fraud in the payments ecosystem, noting that the portal which contains names and photographs of suspects has been actively used by law enforcement agencies since it began capturing data from 2019.

Oiwoh, while noting that fraud management remains a core responsibility of NIBSS, noted that the number of reported fraud cases has declined over the past five years, the value of losses remains a key concern for regulators and operators.

According to him, actual fraud losses stood at about N17.67 billion in 2023 before rising sharply to N52.26 billion in 2024, mainly due to a single incident involving N31.1 billion by one entity. He noted, however, that losses dropped significantly in 2025, reflecting tighter controls and improved collaboration across the industry.

He explained that Lagos continues to account for the highest concentration of fraud cases due to its position as the country’s commercial hub, while Abuja has also recorded a notable rise, with other states still featuring in reported incidents.

By transaction channel, Oiwoh said fraud is most prevalent in e-commerce and internet banking, followed by POS, mobile and web platforms.

He identified social engineering as the most common technique used by fraudsters, warning that insider abuse now poses the greatest threat to the system.

“Insider involvement is high, and recent investigations have confirmed this. Many of the fraud cases we are seeing today involve insiders, including former bankers,” he stated, noting that coordinated industry action has yielded results, and that joint efforts last year alone prevented losses of about N20 billion that could have been lost to fraud.

He raised concern over non-reporting of fraud incidents revealing that fraud reporting declined by about 34 per cent in the last quarter of 2025.

He warned that failure to report allows perpetrators to move freely between institutions undetected.

“In several cases investigated last year, individuals involved in fraud simply moved to other institutions because incidents were not reported. Non-reporting is unacceptable,” he said.

He said NIBSS, working with the CBN, the Nigerian Financial Intelligence Unit, and security agencies, has integrated centralised data systems, including industry watch lists, politically exposed persons databases, and customer account repositories, into the Person of Interest Portal to strengthen monitoring, identity management, and fraud prevention.

Credit… Leadership


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E-Financial

CBN Prepares Fresh Debit Card Rules to Improve ATM Services

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Central Bank of Nigeria (CBN) is to introduce new rules to improve how debit cards and Automated Teller Machines (ATMs) work in Nigeria, according to Olayemi Cardoso, governor of the apex bank.

CBN Prepares Fresh Debit Card Rules to Improve ATM Services

Cardoso, made this known through Fatai Karim, his special adviser, at an event held over the weekend.

According to him, the new rules are meant to solve ongoing problems with cash withdrawals and to restore public trust in electronic payment systems.

The CBN explained that banks will now be required to issue debit cards based on the number of ATMs they have installed. This means a bank should not issue too many cards if it does not have enough ATMs to support them.

The policy is expected to reduce long queues at ATMs, frequent machine breakdowns, and uneven access to cash across the country.

The CBN noted that repeated ATM failures and cash shortages have made many Nigerians lose confidence in digital banking, even though electronic transactions are increasing.

The Governor said the new policy will soon be introduced to clean up the system and ensure banks properly balance the number of debit cards they issue with the ATMs they operate.


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