E-Financial
EFInA Boosts Agency Banking with $100,015 Grant to FINCA MFB

In a bid to expand convenient, low cost and secure financial services to the unbanked women in South Eastern Nigeria, Enhancing Financial Innovation & Access (EFInA), a financial sector development organisation has released a Technical Assistance Grant to the sum of $100,015, to support FINCA Microfinance Bank’s Agency Banking network.
FINCA MFB is one of the financial institutions in Nigeria to significantly roll out a proprietary agent network to reach the unbanked markets.
The agency banking network is expected to deliver convenient and secure financial services to the unbanked, especially women. Under the network, customers will be able to open new accounts, deposit and withdraw cash and perform account to account transfers through ‘agent’ assisted banking.
According to Chidinma Lawanson, chief executive officer of EFInA, “The FINCA agency banking network clearly aligns with EFInA’s key focus area of using agent banking as a means to reach many under-served and under-banked people, especially women. Through this project, FINCA MFB will offer a full suite of pro-poor savings and loan products to the under-banked people in the South East.”
“In Nigeria, from our EFInA Access to Financial Services in Nigeria 2014 survey, bank penetration averages only 6.43 branches per 100,000 adults, and this figure is less in rural areas. The distance from bank branches and the associated high cost of servicing low-balance accounts are key challenges that increase financial exclusion of the poor, and this project primarily addresses these challenges”.
Furthermore, she said, “FINCA’s experience in several African countries shows that the deployment of an agent banking network is ultimately a tool through which savings are mobilized.”
Speaking on the grant, Philip Takyi, chief executive officer of FINCA Microfinance Bank Ltd Nigeria, said, FINCA’s agency banking network will provide increased access to financial services to the community.
He noted the vision for piloting the FINCA Express (Agency Banking) network project – “The overarching value proposition on FINCA’s Express is to provide clients with choices that ease access to financial services, to ensure convenience as per the client’s definition (proximity, hours and cost of access), to provide value to our clients in areas they define as priorities (lower cost of access, security, convenience etc.), to ensure reliability that attract those with little or no access to financial services”.
“We are committed to reaching low-income Nigerians, micro-enterprises, and small businesses that need access to socially responsible financial services. Customers of FINCA will have unlimited access to their account, they can withdraw, make deposits, repay their loans, make transfers from their FINCA account to other FINCA accounts, print their statements and check their account balances without paying for any of these services or leaving their businesses.”
Philip added that FINCA’s customers’ transactions are also secured because a customer will authorize access to their account by use of biometrics via their registered fingerprints.
When a customer opens a savings account with FINCA, the customer provides a digital scan of their fingerprints.
“We seek to scale up our branchless banking strategy through the introduction of FINCA Express (Agency Banking) to facilitate outreach, support operation efficiency and diversification of its products and services within the Nigeria market at large. This is hinged on using secured devices as delivery channels to drive savings among clients, accelerate convenient access to financial services and build visibility for FINCA MFB, making it a community bank of first choice”, Philip said.
FINCA MFB’s goal is to expand outreach into five additional states with fourteen branches in the South East region within five years, reaching more than 267,000 active clients.
In preparation for the ultimate end game, “the implementation of the Agency Banking pilot will give FINCA MFB the opportunity to understand the economics of using the bio-metric POS device to manage transactions both for clients and FINCA at various non-FINCA branch locations.
The process will among others give FINCA’s Information Service team the opportunity to test and refine its approaches to device selection and set up and any other necessary build up for full rollout implementation.
Also, the pilot will enable FINCA MFB to assess its system architecture, connectivity and processes such as “end of day” system close out for effective and efficient service and delivery at the agent location. In addition, the pilot will provide an understanding of standards required for seamless, secure, real-time transactions via POS, with extremely low error rates and, overall, a very positive customer experience”.
The EFInA Technical Assistance Grant will enable FINCA MFB pilot its agent banking network project in Owerri, Imo State.
Enhancing Financial Innovation & Access (EFInA)is a financial sector development organisation that promotes financial inclusion in Nigeria.
Established in late 2007, EFInA’s mission is to make the Nigerian financial system work better especially for the poor. EFInA achieves its mission through four pillars; Research, Innovation Fund, Advocacy and Capacity Building.
EFInA is funded by the UK Department for International Development (DFID) and the Bill & Melinda Gates Foundation
E-Financial
Bank Customers to Pay N1,500 for ATM Card Issuance, Replacement – CBN

Central Bank of Nigeria (CBN) has said that the cost of issuing or replacing a standard debit or credit card will rise by 50 percent to about N1,500, up from about N1,000.

The new charge is contained in the Exposure Draft of the Guide to Charges by Banks and Other Financial Institutions in Nigeria, 2026, released by the Central Bank of Nigeria.
The draft followed a circular issued to banks, other financial institutions and the public, dated April 21, 2026, and signed by Rita I. Sike, director, Financial Policy and Regulation Department.
Under the revised guide, issuance and replacement of regular or basic debit and credit cards will attract a N1,500 fee, while charges for premium debit, credit or hybrid cards will be negotiable.
In the 2020 guide, debit card charges were fixed at N1,000 as a one-off fee for issuance, replacement of lost or damaged cards, and renewal upon expiry, applicable across all card types.
The CBN said the review is part of its mandate to promote a safe and sound financial system, accelerate the adoption of innovative financial services, and enhance financial inclusion, particularly in micropayments and transactions.
According to the regulator, the revised guide expands the range of financial services, encourages innovation, strengthens oversight and accountability, and promotes financial inclusion through lower tariffs for micropayments. It also updates certain banking charges to support increased use of electronic channels and accommodate new industry participants since the 2020 version.
The apex bank said the draft has been exposed to the public for comments and input on the proposed fees, with submissions expected via [email protected] on or before May 08, 2026.
The guide provides a framework for the application of charges, including fees and rates, on products and services offered by financial institutions in Nigeria. It applies to all institutions licensed or regulated by the Central Bank of Nigeria.
The charges, according to the regulator, were developed following extensive consultations with stakeholders and are aimed at enhancing flexibility, standardisation, transparency and competition in the financial system.
It added that where charges are designated as negotiable, financial institutions must inform customers of their right to negotiate at the start of transactions and reach mutual agreement on applicable fees through verifiable means.
Where limits are specified, charges must not exceed the prescribed maximum or fall below the minimum.
The apex bank noted that the guide is not exhaustive and that financial institutions must seek prior approval before introducing new products, services or charges not covered.
The framework applies to a wide range of institutions, including commercial banks, merchant banks, payment service banks, non-interest banks, microfinance banks, finance companies, primary mortgage banks, development finance institutions, credit guarantee companies, mobile money operators, and other institutions designated by the regulator.
In line with existing consumer protection regulations, the apex bank said non-credit charges can only be applied to the extent of the available account balance, with any outstanding fees deferred until the account is funded. Such deferred charges will not attract interest.
The guide is to be read alongside the relevant guidance notes and glossary provisions and will supersede the 2020 version when it takes effect on May 1, 2026.
E-Financial
ProvidusBank Launches Ado-Ekiti Branch, Eyes Nationwide Rollout

ProvidusBank Plc has commissioned a new branch in Ado-Ekiti, advancing its expansion strategy across Nigeria’s high-growth markets while leveraging its compliance with the Central Bank of Nigeria’s (CBN) recapitalisation directive since January 2025.

ProvidusBank
The move aims to enhance financial inclusion, support local enterprises, and deliver banking services closer to communities and businesses.
At the event, Executive Director/Chief Financial Officer, Deoye Ojuroye, described the rollout as part of a 12-month plan to bolster the bank’s nationwide presence.
“Our approach is deliberate—we are growing in the right places, supporting real economic activity, and building a bank that is both resilient and responsive to customer needs,” Ojuroye said.
He emphasised the bank’s robust capital and risk management, stating: “We are well capitalised within our regulatory category, giving us confidence to expand responsibly while aiding businesses and communities.”
ProvidusBank plans further branches in strategic locations over the next year, underscoring its focus on scalability, accessibility, and sustainable growth as a trusted partner for individuals and enterprises.
E-Financial
Fidelity Bank Bolsters SME Growth with April Masterclass Series on Pricing, Digital Tools, Global Trade

Fidelity Bank Plc has launched a series of high-impact masterclasses in April 2026 to empower Nigerian Small and Medium Enterprises (SMEs) with practical skills for pricing, digital expansion, and international growth.

Fidelity Bank
The initiative aligns with the bank’s drive to boost SME operational efficiency and market access amid Nigeria’s economic challenges.
The flagship session, “Pricing That Works: How to Charge Right and Earn More,” took place on April 10 at the Fidelity SME Hub in Gbagada, Lagos. It drew about 100 entrepreneurs from diverse sectors, offering insights into costing, value-based pricing, pricing psychology, and customer perception to ensure profitable, customer-friendly strategies.
Buoyed by positive feedback, the bank rolled out three more sessions. The second, “Baking Masterclass: From Kitchen to Cashflow,” ran on April 14 and 15, providing hands-on training for bakers and food businesses to enhance product quality and profitability.
Divisional Head, SME Banking, Ugochi Osinigwe, stated: “At Fidelity Bank, we believe that when SMEs succeed, the economy grows. That is why we have curated masterclasses on pricing, product improvement, online sales, and global expansion to equip entrepreneurs with immediate, actionable tools.”
She highlighted the series as part of broader SME support via the Fidelity SME Hub, including advisory services, funding, and nationwide programmes. The bank recently earned the Best Retail and SME Bank Award from Independent Newspapers.
Upcoming events include “Grow Online Sales on a Budget” today, April 24, focusing on low-cost digital strategies for visibility and sales; and “Take Your Business Global: One-on-One Trade Advisory” on April 29, covering export readiness, payments, markets, and compliance.
Fidelity Bank, ranked among Nigeria’s top lenders, serves over 10 million customers via 255 branches, digital platforms, and its UK subsidiary, FidBank UK Limited. It has clinched awards like the 2024 Excellence in Digital Transformation & MSME Banking from BusinessDay BAFI Awards, Most Innovative Mobile Banking App from Global Business Outlook, Best Bank for SMEs from Euromoney, and Export Financing Bank of the Year from BusinessDay BAFI.
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