E-Financial
Fidelity Bank Receives BCMS Certification to Mitigate Risk

Fidelity Bank Plc yesterday achieved another feat with Business Continuity Management System (BCMS) and ISMS certifications to improve resilience capabilities and risk management.
Mr Nnamdi Okonkwo, the bank’s Managing Director, speaking at the award ceremony in Lagos, said that BCMS demonstrated its commitment to mitigate risk caused by human or natural disasters.
The 22301 BCMS was developed to protect companies from the risks associated with downtime, which could occur due to unexpected disruptions or disasters.
The Central Bank of Nigeria (CBN) has given all commercial banks operating in Nigeria Sept. 2018 deadline for BCMS certification.
Okonkwo said that the bank achieved the feat after months of rigorous Business Impact Analysis (BIA) and Risk Assessment across all departments.
He said that the bank was awarded the prestigious International Organisation for Standardisation (ISO) 22301 certificate by the British Standard Institute (BSI) in August 2017.
Okonkwo said the certification was valid for three years, noting that the certification body would return yearly to conduct surveillance audits.
Okonkwo said that implementing the ISO 22301 (Business Continuity Management System) was a critical step toward achieving its corporate strategy and enhancing stakeholders’ confidence in the Fidelity brand.
Okonkwo said that BCMS demonstrated the bank’s commitment to protect its staff and ensure the continuity of critical business functions, mitigate risk, and sustain customer confidence in the event of a disruption.
“For us as a bank, the customer is the sole reason we are in business.
Therefore, it is essential that we continually deliver exceptional service to our teeming customers.
Certification to such standards will assist us in achieving this,’’ he said.
Okonkwo said that most disruptions to smooth business operations were caused by infrastructure outages or human error, random power outages, natural disasters or international events.
He said that these disruptions could be costly and undermine an organisation’s ability to deliver best-in-breed customer service, thereby affecting efficient service delivery.
“More importantly, unplanned outages can also create far-reaching consequences that impact long-term revenue stream, brand and ultimately, an organisation’s survival.
It is against this backdrop that Fidelity Bank decided to take concrete steps to improve its resilience capabilities,’’ Okonkwo said.
Today, we have built resilience in process functions and services that are critically sensitive to time and disruptions. We have also tested our continuity plans and simulated the recovery of staff to alternate work locations.
“BCMS was implemented as a management system and like all management systems, procedures have been developed to maintain the system through planned activities and designated teams,’’ Okonkwo added.
Mr. Ben Ainsley, the Head, Trade & Investment, Nigerian Department for International Trade, British High Commission, commended the bank for the achievement that would set it apart from its competitors.
Ainsley said that the certification would enable the bank to militate against unnecessary risks in its business environment.
He assured that the United Kingdom would continue to support Nigeria in achieving the desired growth and development.
“We are helping Nigeria’s agriculture exporters to meet the United Kingdom standard, as well as in capacity building and skills,’’ Ainsley said.
Mr Dipo Fatokun, CBN Director of Banking Supervision, lauded the bank for achieving the feat ahead of Sept. 2018 deadline.
Fatokun said that Fidelity Bank was known for rendering quality services to its esteemed customers.
He said that hazards were on the increase on daily basis, noting that, BCMS certification would enable companies to mitigate risks.
Fatokun, however, called on the other players in the industry to emulate Fidelity Bank by getting BCMS certification.
E-Financial
FCMB Turns Normal Banking into Rewards with New Mobile App Upgrade

First City Monument Bank (FCMB) has introduced a set of new features on its mobile app, led by a reward points system that turns everyday transactions into tangible benefits for customers.

With this update, FCMB shifts the focus from routine banking to value creation, giving customers a stronger reason to engage, transact, and stay within its digital ecosystem.
At the centre of the upgrade is the Reward Points feature, which allows customers to earn and redeem points on transactions made in the app. The more customers use the platform, the more value they unlock, creating a direct link between daily banking activity and real-life rewards.
Beyond the rewards, the enhanced app introduces a Regal Premium Lifestyle Subscription that offers users access to curated lifestyle benefits across travel, dining, and entertainment, plus a three-month free transfer for new-to-bank customers.
Customers can now access mutual fund investments directly within the app, helping them grow wealth without multiple platforms. This feature reinforces FCMB’s commitment to empowering customers with accessible financial tools.
To improve customer experience, the app now includes “Chat with Temi”, an intelligent in-app support feature that delivers instant assistance and quicker issue resolution.
Speaking on the update, Oladipo Alabede, divisional head, Payments and Solutions, said: “At FCMB, we are constantly innovating to meet the evolving needs of our customers. These features are designed to provide convenience, reward loyalty, and empower our customers to do more with their finances, right from their mobile devices.”
In line with its financial inclusion drive, FCMB has simplified account upgrades from Tier 1 to Tier 2, allowing customers to access enhanced banking services without visiting a branch.
Additionally, the introduction of instant virtual card request and activation ensures customers can immediately create and use secure digital cards for online transactions.
Adetunji Lamidi, divisional head, Personal Banking, emphasised the Bank’s digital transformation journey: “These upgrades reflect our technology-driven strategy to build a smarter, more intuitive banking platform. By integrating intelligent support systems like Temi and enabling instant services such as virtual card activation, we are redefining convenience and accessibility in banking.”
This comprehensive upgrade reflects FCMB’s ongoing commitment to innovation, customer focus, and digital excellence, positioning the mobile app as a one-stop platform for seamless, rewarding, and future-ready banking.
Customers are encouraged to update or download the FCMB Mobile App today from their app store to use these new features and take full control of their financial journey.
E-Financial
Despite Warnings, FG Draws Down $1.5Bn as First Tranche of FAB $5Bn Loan Deal

Nigeria has accessed the first tranche of its $5 billion derivatives financing arrangement with First Abu Dhabi Bank (FAB), drawing about $1.5 billion under the deal approved by the national assembly in March.

This is despite caution by the International Monetary Fund (IMF) against proceeding with the proposed $5 billion structured Total Return Swap (TRS) financing program with First Abu Dhabi Bank.
IMF said that the complex derivative-based financing agreements are often opaque and carry hidden financial risks.
According to Bloomberg on Friday however, the federal government received the funds in the past two weeks through a structured total return swap (TRS) transaction with the United Arab Emirates’ largest lender, citing people familiar with the matter.
On March 31, the national assembly approved President Bola Tinubu’s request to secure up to $6 billion in external borrowing.
The borrowing plan comprised two facilities from the United Arab Emirates (UAE) and the United Kingdom, including a structured TRS financing programme of up to $5 billion from First Abu Dhabi Bank.
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Tinubu had said the proposed borrowing would increase Nigeria’s public debt stock, which stood at $110.3 billion (about N159.2 trillion) as of December 31, 2025.
The drawdown comes despite concerns raised by Fitch Ratings over the financing arrangement.
Fitch warned that while such transactions can provide liquidity, diversify funding sources and lower borrowing costs, they often fall outside conventional debt-reporting frameworks and could weaken transparency and legislative oversight.
The rating agency also said the structure could expose Nigeria to additional foreign exchange risks if domestic bond yields rise or the naira depreciates.
Also, the International Monetary Fund has cautioned that the derivative-based financing arrangements are often opaque and complex, making it difficult to assess the full extent of governments’ debt obligations.
E-Financial
Paystack Unveils AI-powered Payments Tools

Paystack has launched Paystack Index, an experimental AI-powered payments tool, enabling users in Nigeria to complete everyday transactions through AI assistants such as ChatGPT and Claude.

The product allows users to buy airtime, send money via Zap by Paystack and order food from Chowdeck using simple text prompts. Instead of switching between multiple apps, users can instruct an AI assistant to execute transactions directly.
Paystack Index acts as a bridge between AI agents, merchants and Paystack’s payments infrastructure, while ensuring users retain control of authorised transactions.
The company said it does not store sensitive financial information such as card details, PINs or bank account credentials.
Developed with support from TSG Labs, Paystack’s innovation arm, the product builds on Paystack Checkout and Zap and forms part of the company’s broader work on AI-enabled commerce.
It is initially available to selected Zap users in Nigeria through an early-access beta programme and currently supports airtime and data purchases, wallet funding, money transfers and food orders.
Paystack said the launch reflects its belief that AI agents are emerging as a new interface for commerce, enabling users to move from prompts to real-world transactions.
Announced by co-founder and chief executive officer Shola Akinlade, the product positions AI assistants as execution layers for payments and commerce, rather than just tools for information and recommendations.
The launch comes amid rising AI adoption in Nigeria. According to a Google-Ipsos survey, 88% of Nigerians surveyed said they had used generative AI in the past year, while 62% said they used it for everyday tasks such as planning trips, meals or workouts.
The launch also follows Paystack’s recent restructuring under The Stack Group (TSG), which created dedicated business units for merchant payments, consumer transactions, banking services and emerging technologies.
Paystack plans to expand Paystack Index to more merchants, services and African markets, including Ghana, Kenya and South Africa, as it evaluates user behaviour and AI-powered checkout experiences.
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