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First Bank Confirms N68m of a Customer Reportedly Disappeared from Vault

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First Bank Nigeria Plc have confirmed allegation that N68 million was illegally and fraudulently withdrawn from the account of a customer who banks with the bank’s branch at Ring Road, Benin City.

First Bank Confirms N68m of a Customer Reportedly Disappeared from Vault

Glory Omokaro, Nigerian based in Italy, had accused the bank of fraudulently removing N68 million from her saving bank account domiciled with the Ring Road Benin branch.

According to Thegazellenews, First Bank has now come out to admit the fraud noting that the matter is undergoing investigation.

First Bank said, “We confirm the report of fraudulent activity on the account of one of our customers. This incident has been undergoing a very robust investigation since our receipt of the customer’s complaint with the goal of holistically unearthing what transpired and addressing the challenge, including satisfying the customer. Unfortunately, this has taken longer than anticipated.

“While the investigation is ongoing, we have repaired the customer’s account given the findings so far and our view that this is the best action in consideration for our customer. We regret any inconveniences this may have caused the customer and wish to emphasize that this incident is in no way reflective of the principles and ethics of our time-tested operations.”

Omokaro had narrated her ordeal when she appeared on a popular Radio Programme, in Abuja, the Brekete Family.

The customer who travelled to Italy in 2005 said she returned in 2013 to visit her family and opened a savings account with First Bank at the Ring Road Branch in Benin City, Edo State.

She stated that she traveled back to Italy, and deposited money into the First Bank account and was allegedly in touch with the branch manager, Mr Gabriel.

In 2018, during another visit to Nigeria, Omokaro subscribed to the bank application to enable her to track her transactions from Italy.

She also applied for a debit card, which she used to perform transactions during her stay. When she returned to Italy, Omokaro said her account was not tampered with until 2021, when her ATM allegedly expired.

She contacted the same bank manager, Gabriel, to help renew her debit card.

According to her, the manager gave her the option of sending someone or coming in person to renew the card.

She said due to Covid-19 restrictions, she could not return. However, she returned in May 2023 and visited the bank branch to withdraw and also renew her card.

She was told in the bank that she had no money in her account with the bank.

“I met customer care and I was told that I only have N3,000 in my account and not N68 million,” Peter Uvieruve, who spoke for the victim said.

She said she requested for the bank statement but the bank declined to release the statement to her.

She however, requested for the statement through a lawyer who wrote the bank. “The statement was released one week later,” Peter said.

“We discovered that on 13, October 2022, they moved N51.7 million out of the account. They returned the money. We suspected that they were checking if she would complain. But she did not notice. After 24 days around November 2022, they withdrew three times from the account. The first was N9 million, then N5 million, N2 million and another N2 million until it was left with N3,000.

“We contacted EFCC, they said they were only after Yahoo boys for now. We contacted the DSS and they declined. The lawyer also started behaving as though he was compromised,” he said.

So they had to take their case to the popular radio programme.

 

Credit.  Thegazellenews


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E-Financial

NIBBS to Boost Financial Inclusion with Offline Payment Solutions

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The Nigeria Inter-Bank Settlement System (NIBSS) is looking into offline payment solutions as part of its efforts to increase financial inclusion and reach Nigerians who have limited or no access to mobile data.

The project was announced by Ngover Nwankwo, NIBSS executive director for business and products, at the 2026 CHBO Conference in Lagos.

Nwankwo pointed out that the rapid expansion of digital payments must be matched by purposeful inclusion initiatives, cautioning that innovation should not exclude groups of the population that still rely largely on cash.

She emphasised that cash is still an important element of Nigeria’s economy and that digital and cash-based payments must coexist to safeguard disadvantaged users while boosting efficiency for digitally connected customers.

Nwanko also commended banks for operational performance, particularly during the December 2025 cash demand period, which she said was met with few public complaints.

Lloyd Onaghinon, Bankers Warehouse Plc,had similar sentiments on the enduring need of cash. He explained that cash usage remained high globally due to cultural, demographic, and trust-related factors

However, he cautioned that surplus currency outside the banking system undermines financial intermediation and monetary policy efficacy, demanding greater cooperation among regulators, banks, and other stakeholders.

Director Solaja Olayemi, representing the Central Bank of Nigeria, stated that around 90% of Nigeria’s cash remained outside the banking system and encouraged banks to collaborate with fintechs and microfinance institutions..

He added that fintechs with substantial agent networks, such as Moniepoint, OPay, and Kuda, are better positioned to drive inclusion, with some companies now holding national licenses.

 


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E-Financial

CBN Upgrades Licences of Opay, Moniepoint, Kuda, Palmpay, Paga to National Status

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Central Bank of Nigeria (CBN) has approved the upgrade of operating licences for major FinTech companies and Microfinance Banks (MFBs), including Opay, Moniepoint MFB, Kuda Bank, Palmpay and Paga, to national status, formalising their nationwide operations after fulfilling regulatory compliance requirements.

The development addresses the rapid expansion of these digital platforms, which have leveraged mobile technology and extensive agent networks to serve millions across Nigeria, outgrowing their previous regional or state-level licences.

Yemi Solaja, Director of the CBN’s Other Financial Institutions Supervision Department, announced the upgrades during the annual conference of the Committee of Heads of Banks’ Operations (CHBO) in Lagos.

Institutions like Moniepoint MFB, Opay, Kuda Bank and others have now been upgraded. In practice, their operations are already nationwide, Solaja stated, highlighting the mismatch between prior licensing scopes and actual service footprints.

He underscored the critical need for physical customer support infrastructure, especially for informal sector users who form the bulk of their clientele, noting that Most of their customers operate in the informal sector. They need a clear point of contact if any issues arise.

With national licences, these institutions must adhere to elevated standards, including a minimum capital base of N5 billion for national MFBs, establishment of dedicated offices for complaint resolution, and rigorous Know-Your-Customer (KYC) protocols to bolster consumer protection and financial system stability.

The reforms align with CBN’s broader strategy to integrate large-scale digital operators into a robust regulatory framework commensurate with their reach, while harnessing their potential to deepen financial inclusion across Nigeria’s underserved populations.

This milestone follows intensified oversight, exemplified by 2024 penalties of N1 billion each imposed on Moniepoint and Opay for KYC non-compliance during routine audits, alongside similar actions against other players like Kuda and Palmpay, which prompted operational overhauls.

Such measures reflect the apex bank’s commitment to balancing innovation with risk management in the fintech sector, which has revolutionised access to banking services for millions in the informal economy through agent banking and mobile wallets.

Industry observers view the national upgrades as a vote of confidence in these trailblazers, while signalling that sustained compliance remains non-negotiable for their continued dominance in Nigeria’s digital finance ecosystem.

 


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E-Financial

Nigeria’s 9 Top FinTech Firms Valued at $10.6Bn in January 2026

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Nigeria’s leading financial technology companies are now collectively valued at about $10.6 billion as of January 2026, underscoring the country’s growing influence in Africa’s digital finance ecosystem and renewed investor confidence in technology-driven financial services.

According to report by the Tribune, based on data from Securities and Exchange Commission (SEC) filings, Bloomberg and other publicly available sources, Flutterwave remains Nigeria’s most valuable fintech company with an estimated valuation of $3 billion.

It is followed closely by OPay at $2.75 billion.

Together, both firms account for more than half of the total valuation of the country’s top fintech players, reflecting their dominance in payments infrastructure, merchant services and consumer finance.

Moniepoint and Interswitch are valued at about $1 billion each, reinforcing their positions as critical pillars of Nigeria’s digital payments architecture.

While Moniepoint has rapidly expanded its reach among small and medium-sized businesses, Interswitch continues to play a foundational role in switching, transaction processing and payment infrastructure for banks and fintechs across the country.

PalmPay, valued at $0.85 billion, and Moove, estimated at $0.75 billion, illustrate how Nigeria’s fintech ecosystem is evolving beyond traditional payments.

PalmPay has built a strong footprint in mobile financial services, while Moove represents the growing convergence between fintech and mobility by providing innovative vehicle financing solutions for drivers on ride-hailing platforms.

Kuda and Paystack, both valued at $0.5 billion, remain important players in digital banking and online payments, respectively.

Kuda has strengthened its position as one of Nigeria’s leading digital-only banks, while Paystack continues to be a trusted gateway for online transactions across Africa.

Paga, valued at $0.25 billion, completes the list, sustaining its relevance through mobile payments and a strong focus on financial inclusion, particularly in underserved and unbanked communities.

In summary, Nigeria’s top fintech companies by market value as of January 2026 are: Flutterwave ($3.0 billion), OPay ($2.75 billion), Moniepoint ($1.0 billion), Interswitch ($1.0 billion), PalmPay ($0.85 billion), Moove ($0.75 billion), Kuda ($0.5 billion), Paystack ($0.5 billion) and Paga ($0.25 billion), bringing their combined valuation to $10.6 billion.

These figures reinforce Nigeria’s position as Africa’s leading fintech hub, driven by its large and youthful population, rising smartphone penetration and increasing demand for digital financial services.

Analysts note that fintech remains one of the most attractive sectors for venture capital on the continent, consistently accounting for a significant share of startup funding over the past decade.

Commenting on the broader impact of technology-driven businesses, Professor Chris U. Kalu said fintech has become a major force in reshaping Nigeria’s financial landscape.

“Generally, fintech has played a very significant role in the Nigerian financial ecosystem,” he said. “The same applies to e-commerce, where platforms like Konga and Jumia are competing favourably and contributing meaningfully to the economy. In e-hailing too, companies such as Uber, Bolt and Lagride are creating value and jobs. This is really a good time for Nigeria and Nigerians, even though development challenges still exist. They are surmountable.”

Despite the impressive valuations, industry observers caution that the fintech ecosystem still faces challenges, including regulatory uncertainty, infrastructure gaps, currency volatility and uneven access to capital. However, the steady rise in company valuations suggests that investors remain optimistic about long-term opportunities in the sector.

EnterpriseNGR recently noted that Nigeria remains Africa’s undisputed fintech capital, with digital payment platforms processing ₦1.08 quadrillion in transactions in 2024, representing a 79 per cent year-on-year increase. It added that by 2026, the payments segment alone is expected to contribute about $6 billion to GDP, supported by strong growth in digital payments and lending, as well as the expansion of wealthtech and insurtech services.

With innovation spreading across payments, digital banking, lending, mobility finance and e-commerce enablement, Nigeria’s fintech sector is increasingly being viewed not only as a regional leader, but also as a critical driver of economic transformation and financial inclusion across Africa.


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