E-Business
Gartner Highlights Top 10 Strategic Technologies for Government in 2016

After nearly a decade of “doing more with less,” government CIOs remain under pressure to further optimize IT and business costs while leading digital innovation in the public sector, according to Gartner, Inc.
Government CIOs face organizational and cultural challenges that are barriers to harnessing the synergistic potential of social, mobile, data analytics, cloud and the Internet of Things (IoT) to drive transformational change.
Rick Howard, research vice president at Gartner, said legacy silos of systems, data and processes reinforce “business as usual” practices and behaviours that limit government participation in broader partner ecosystems capable of supporting fully digital end-to-end citizen services.
“In the digital service economy, government must make strategic investments in IT or risk perpetuating suboptimal business and service models that are financially unsustainable in the long term,” said Mr. Howard.
“Government CIOs who are too slow to adopt the technology innovations that are transforming private sector service industries will increase business risk and cost, while compromising the mission of their organizations.”
Spending by national, federal and local governments worldwide on technology products and services is forecast to grow slightly by 0.3 percent to $430.1 billion in 2016, growing to $476.1 billion by 2020. This is a turnaround after a 5.2 percent decrease in 2015.
To enable government transformation initiatives, Gartner has identified the top 10 strategic technologies in 2016 and provides recommendations to CIOs and IT leaders regarding adoption and benefits. It is not a list of what government CIOs spend the most time or money on, rather it is a list of strategic technologies that Gartner recommends they should have a plan for in 2016.
1) Digital Workplace
The government workforce is increasingly populated with digitally literate employees, from frontline workers to top-level executives. The digital workplace is a business strategy to boost employee engagement and agility through a more consumerized work environment. The digital workplace promotes collaborative work styles; supports decentralized, mobile work environments; and embraces employees’ personal choice of technologies.
2) Multichannel Citizen Engagement
Delivering an effective citizen experience requires a holistic approach to the citizen: (1) using data to capture and understand the needs and desires of the citizen; (2) leveraging effective social media and communications to actively engage citizens; (3) allowing the citizen to engage on his or her own terms; (4) understanding the citizen’s preferred engagement channels; (5) affording seamless transitions among channels; and (6) ultimately delivering a more satisfying set of citizen interactions. Adopting a citizen-centric information management strategy with multichannel citizen engagement opportunities will deliver quantifiable benefits.
3) Open Any Data
Open any data in government results from “open by default” or “open by preference” governance policies and information management practices. These make license-free data available in machine-readable formats to anyone who has the right to access it without any requirement for identification or registration. Open data is published as collected at the source (“raw”) at the lowest granularity, as determined by privacy, security or data quality considerations. Open data is accessible with open APIs and is not subject to any trademark or copyright.
4) Citizen e-ID
As government becomes more digitalized, digital identity will need to become more reliable in order to serve as the core for all digital transactions. Citizen electronic identification (e-ID) refers to the orchestrated set of processes and technologies managed by governments to provide a secure domain to enable citizens to access these core resources or services. Governments should require online authentication and identity proofing, because in-person verification methods are becoming outdated for offering citizens integrated and seamless access to resources and services. This “no wrong door” business model must be able to associate each citizen with one unique and persistent identifier within the bounds of what is culturally acceptable and legally permissible.
5) Analytics Everywhere
Analytics is the collection and analysis of data to provide the insight that can guide actions to increase organizational efficiency or program effectiveness. The pervasive use of analytics at all stages of business activity and service delivery — analytics everywhere — allows leading government agencies to shift from the dashboard reporting of lagging indicators to autonomous business processes and business intelligence (BI) capabilities that help humans make better context-based decisions in real time.
6) Smart Machines
In practice, smart machines are a diverse combination of digital technologies that do what we once thought only people could do. While capabilities are evolving rapidly, it already includes deep neural networks, autonomous vehicles, virtual assistants and smart advisors that interact intelligently with people and other machines. Government IT leaders must explore smart machines as enhancements to existing business practices, and possibly as foundations for new public services or ways of accomplishing business goals altogether.
7) Internet of Things
The IoT is the network of physical objects (fixed or mobile) that contains embedded technology to communicate, monitor, sense or interact with multiple environments. The IoT architecture operates in an ecosystem that includes things, communication, applications and data analysis, and is a critical enabler for digital business applications in all private-sector and public-sector industries. The business use cases and adoption rate by government agencies vary according to service domain or program mission. Government business models are emerging that take advantage of the IoT; for example, pay-for-use or subscription-based taxation models, smart waste bin collection on city streets, and the remote monitoring of elderly patients in assisted-living settings.
8) Digital Government Platforms
Governments face constant pressure to improve service delivery and save costs. Digital platforms reduce effort and facilitate user-centric design. These platforms deliver services such as payments, identity management and verification, reusable application services and notifications (for example, SMS and email) that are commonly used across multiple domains. Globally, governments are taking a platform approach to simplify processes, improve citizen interaction and reduce expenditure.
9) Software-Defined Architecture
Software-defined architecture (SDA) inserts an intermediary between the requester and the provider of a service so that the service can change more dynamically — in other words, it is the IT equivalent of changing the tires while the car is moving. Adding a layer of software to abstract and virtualize networks, infrastructure or security has proved to be a useful way of deploying and utilizing infrastructure. Applying the same technique to software architecture improves the manageability and agility of the code so that the organization can respond to the fluidity requirements of digital government and the IoT. Some government organizations have begun implementing software-designed infrastructure (SDI), but most are still operating in traditional data centers.
10) Risk-Based Security
The cybersecurity threat environment is constantly evolving, but it represents only one dimension of a complex, multifaceted set of threats and risks. Government CIOs must adopt a threat-aware, risk-based security approach that allows governments to make knowledgeable and informed decisions about risks in a holistic fashion, allowing for a wiser allocation of resources; more sound decisions about risks and their impacts on government missions, operations, assets and people; and engagement of senior leadership in risk-based decisions.
Four new trends emerged in 2016 with the potential to significantly benefit government performance within the next three to five years. Analytics everywhere, smart machines, software-defined architecture and risk-based security will each challenge governance, human resources management, sourcing and financing practices.
“Many of these technology trends change business models in ways that need to be reflected in more modern policies, especially those related to privacy or regulation,” said Mr. Howard. “CIOs will need to be front and center in providing advice to policymaking bodies and working with industry experts who can consult on options and impacts.
E-Business
Kaspersky Identifies Ongoing Supply Chain Attack on Official Daemon Tools Website Distributing Backdoor Malware

Kaspersky’s Global Research and Analysis Team (GReAT) discovered an active supply chain attack targeting the official website of Daemon Tools, a widely used virtual drive emulation software.
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The compromised installer delivers malicious software alongside the legitimate application, granting threat actors the ability to execute arbitrary commands and remotely control infected devices.
During a recent telemetry study, researchers identified that threat actors have actively distributed the modified software directly through the vendor’s primary domain since April 8, 2026, successfully concealing the malware with a valid developer digital certificate.
The malicious injection affects Daemon Tools version 12.5.0.2421 up through the current release. Kaspersky has notified AVB Disc Soft, the developer of Daemon Tools, so that remediation actions can be taken.
Because disk emulation software requires low-level system access to function properly, users routinely grant the application elevated administrative privileges during installation. This mechanism allows the embedded malware to secure a deep foothold within the host operating system, severely compromising device integrity.
Specifically, attackers tampered with legitimate application binaries to execute malicious code at process startup and leveraged a legitimate Windows service to maintain persistence on the host.
Kaspersky telemetry indicates a widespread, global distribution of the compromised updates across more than 100 countries and territories. The majority of victims are located in Russia, Brazil, Türkiye, Spain, Germany, France, Italy, and China.
The analysis shows that 10% of the affected systems belong to businesses and organisations. While Daemon Tools is heavily adopted by consumers, its presence in corporate environments exposes enterprise networks to severe downstream risks.
On a small subset of just over ten machines — belonging to organisations in the retail, scientific, government, and manufacturing sectors — Kaspersky GReAT observed attackers manually deploying additional payloads, including a shellcode injector and previously unknown Remote Access Trojans (RATs).
The narrow industry profile of these victims, combined with typos and inconsistencies in the executed commands, indicates that the follow-on activity is conducted hands-on against specifically chosen targets.
While researchers identified Chinese-language artifacts within the malicious implants, the campaign is not currently attributed to any known threat actor.
“A compromise of this nature bypasses traditional perimeter defences because users implicitly trust digitally signed software downloaded directly from an official vendor,” said Georgy Kucherin, senior security researcher at Kaspersky GReAT. “Because of that, the Daemon Tools attack has gone unnoticed for about a month.
This period of time, in turn, indicates that the threat actor behind this attack is sophisticated and has advanced offensive capabilities. Given the high complexity of the compromise, it is thus of paramount importance for organisations to isolate machines having Daemon Tools software installed, as well as to conduct security sweeps to prevent further spreading of malicious activities inside corporate networks.”
Kaspersky actively detects and blocks the execution of the compromised installers. Researchers advise organisations to audit their networks for the presence of Daemon Tools Lite, isolate affected endpoints, and monitor for unauthorised command execution or lateral movement. Individual users should promptly uninstall the compromised application and run a thorough system scan to clear any persistent threats.
In March 2026, a Kaspersky study found supply chain attacks were the most common cyberthreat businesses faced over the prior 12 months, yet only 9% of organisations ranked them as a top concern.
E-Business
Kled AI, US Data Firm Blocks Nigeria over High ‘Fraudulent Activity’

Kled AI, US-based developer, has announced the removal of its application from the Nigerian app store, alongside an IP restriction affecting the region, citing what it described as an “unmanageable level of fraudulent activity” on the platform.

Kled is a data marketplace that rewards users for uploading photos, videos, and other multimodal content.
Avi Patel, 22-year-old founder, in his X handle, said the decision followed months of internal review, during which the startup found that a large share of uploads from Nigeria, including images, documents, and videos meant for AI training, were fake, duplicated, or generated by artificial intelligence.
Kled operates what it describes as an opt-in data marketplace, where users voluntarily upload personal content in exchange for payment, with the material later sold to AI labs for training models.
The startup said it has paid hundreds of thousands of users globally and processed over one billion data assets within four months of launch.
However, Patel said Nigeria stood out negatively.
According to him, the company reviewed a sample of 10 million uploads from the country and found that only a small fraction met quality standards required for AI training.
He added that the problem escalated when the platform was flooded with manipulated identity documents, including fake passports, during its verification process.
“As a startup, we cannot absorb the cost of filtering that level of bad data,” Patel said, noting that the company has now removed the app from Nigeria’s Apple App Store and imposed an IP ban on the region while it strengthens its fraud detection systems.
“On top of all of this, every time we make a post there is someone asking us to bring the region back within seconds. We hear you, but it’s gotten out of hand,” he added.
Despite the suspension, the company maintained that the move is temporary and not permanent.
“We’ve made this decision with great care. We love everyone who has genuinely supported Kled from Nigeria, and we hope to return when the time is right,” the statement concluded.
The decision has triggered backlash among Nigerian users, many of whom accuse the company of stereotyping and unfairly targeting the country.
Patel, however, insists the move is purely business-driven and not linked to race or nationality, stressing that Kled remains available in other African markets.
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E-Business
Trusted Relationship and Exploits in Public-facing Applications Strengthen Position as the Main Attack Vectors

Although the main initial vectors in 2025 remain similar to 2024, their combined share has grown to over 80%. Public-facing applications account for 43.7%, while trusted relationships have increased from 12.7% to 15.5%.

Valid accounts make up 25.4%. These insights are from the recent Global Report by Kaspersky Security Services.
The ‘Anatomy of a Cyber World’ is an in-depth global report based on incident data gathered in 2025 from Kaspersky Managed Detection and Response, Kaspersky Incident Response, Kaspersky Compromise Assessment and Kaspersky SOC Consulting.
It highlights the most common attacker tactics, techniques and tools, as well as the peculiarities of detected incidents and their distribution across regions and industries.
According to data derived from Kaspersky Incident Response, the top three initial attack vectors have remained relatively stable over the past seven years and have not changed significantly. Valid accounts and exploits in public-facing applications consistently represent the most common entry points.
The third position has periodically shifted: malicious emails, once a common initial vector, were replaced by trusted relationships, which first appeared in 2021 and entered the TOP-3 in 2023. By 2025, the distribution of main vectors looked as follows:

These attack vectors are often interconnected within the same chain, for example, organisations compromised through trusted relationships are frequently first breached via exploits in public-facing applications. Recent cases reveal attackers targeting service providers or IT integrators to then access their clients.
This problem is compounded by many small service providers lacking dedicated cybersecurity expertise and resources. As they manage accounting software or websites, breaches in these companies can lead to the compromise of their clients’ systems through exploited remote access.
When examining the investigated attacks in terms of duration and impact, the data shows that the majority (50.9%) of them were rapid in nature, typically lasting less than a day and most often resulting in file encryption.
A significant portion (33%) were long-lasting, with an average duration of 108 hours, during which attackers not only encrypted files but also installed persistence mechanisms, compromised Active Directory and caused data leakage.
The remaining 16.1% exhibited a hybrid pattern: they initially appeared as rapid attacks but involved a considerable delay between the initial breach and subsequent malicious activities, extending their overall duration to nearly 19 days.
“Given that attackers are increasingly orchestrating coordinated, multi-stage attacks, organisations cannot afford to rely on a reactive, “firefighting” approach. To counter this, a proactive security posture is essential, one that embeds real-time threat monitoring and continuous detection into everyday operations.
This enables defenders to respond swiftly to adversary activity before it escalates. Key measures for protecting digital assets against both rapid intrusions and long-term compromises include: timely patching, enforcement of multi-factor authentication and strict control of third-party access,” comments Konstantin Sapronov, Head of Global Emergency Response Team at Kaspersky.
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