Connect with us

Telecom

Glo Dangles 3-in-1 Recharge Option on Subscribers

Published

on

Globacom's Head of Operations, Bisi Koleoso, explaining the workings of the new 3-in-1 Recharge Option at the launch of the service by Globacom on Tuesday in Lagos. With him are Miss Ronke Ali Oke (left), Coordinator Gloworld, Dimeji Amao (second right) and Miss Omolade Odunola, all of Globacom.
Kindly share this post

Globacom,  national telecommunications carrier, has unveiled a unique 3-in-1 Recharge Option to make the process of loading regular airtime credit, international calling packs and data bundles more convenient for its subscribers.

The telecoms company said the 3-in-1 recharge option gives its customers the convenience of topping up their airtime credit for various services directly without going through the process of first topping up their prepaid accounts before‎ allocating the airtime for data bundles or international calls.

Launching the 3-in-1 recharge option at the Mike Adenuga Towers on Tuesday in Lagos, Mr. Bisi Koleoso, Globacom’s head of Operations, said the company decided  to simplify the airtime recharge process in order to provide customers with more convenient options in line with its avowed commitment to put subscribers first in everything.

“Under the new arrangement, customers who want to directly top up and add to their main balance should dial *123*PIN#, while those interested in directly buying a data bundle without cramming codes should dial *223*PIN#. Similarly, subscribers wishing to load International Direct Dialing (IDD) packs should dial *323*PIN#,” Mr. Koleoso added.

He said the introduction of the new 3-in-1 recharge option is particularly timely for subscribers who make international calls because Globacom only last week crashed the cost of making calls to key destinations like United States, Canada, India, China and UK to as low as 10k per second‎.

Koleoso also disclosed that customers who use the *223*PIN# option to load a data bundle will get an extra 385MB of data when they load a N1000 credit instead of the 350 MB of free data they would have received if they had used the conventional recharge option to load the same N1000 recharge credit.

He noted that the launch of the 3-in-1-recharge option was in sync with Globacom’s relentless desire to make recharge very convenient and accessible to all and sundry on the different call platforms of the company’s network. 

“By virtue of our well-established pedigree as always the first network to initiate wonderful innovations in the telecommunication industry since we came into operation on 29th of August, 2003, Nigerian telecommunication subscribers have graciously nicknamed Glo the King of Innovations. As a proudly Nigerian company, we are happy to blaze trails and set the pace for the industry. With all modesty, Globacom entered the industry as the game changer with Per Second Billing and followed it in quick succession with other innovations. It was on the Glo network that Nigerians for the first time were able to browse the internet on their phones in 2004. It was also on the Glo network that Nigerians for the very first time were able to use the Blackberry service on their phones in 2006”, he added.


Kindly share this post

Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

Continue Reading
Advertisement
Comments

Telecom

New Investment Fund Targets Acceleration of Emerging Technology in Nigeria

Published

on

Kindly share this post

The International Rescue Committee (IRC) has announced the formation of Airbel Ventures, a new humanitarian impact investing fund aimed at accelerating the introduction and scaling of breakthrough technologies in crisis-affected communities.

The fund will invest in companies whose ideas have the potential to change humanitarian response, including digital infrastructure for frontline health systems and climate-resilient agriculture.

The launch of Airbel Ventures follows a period of rapid innovation at the IRC, despite the humanitarian sector facing record funding cuts.

In the past year, the IRC’s Airbel Impact Lab has advanced more than twenty Artificial Intelligence (AI) and technology initiatives—from anticipatory action tools powered by climate and vulnerability data, to frontline service delivery using safe, orchestrated AI systems, to breakthrough diagnostic tools for emerging diseases.

Airbel Ventures’ first impact investment is in Signalytic, a company delivering solar-powered computing devices that ensure reliable electricity and connectivity for remote health facilities.

Following the investment, the IRC will pilot Signalytic’s technology with its Nigeria Health team, demonstrating the viability of next-generation digital infrastructure in humanitarian settings.

“We know breakthrough solutions already exist—what’s missing is the path to scale in humanitarian contexts,” said Dr. Jeannie Annan, Senior Vice President for Research & Innovation at the IRC and head of the Airbel Impact Lab.

 


Kindly share this post
Continue Reading

Telecom

MTN Nigeria Suffers 9,218 Fibre Cuts in 2025 as Vandalism, Theft Cripple Network

Published

on

Kindly share this post

MTN Nigeria, the country’s largest telecommunications operator, recorded a historic surge in network disruptions in 2025, suffering 9,218 fibre cuts as of December 31, alongside 211 base station sites affected by theft and vandalism, incidents that disrupted mobile and data services relied upon daily by millions of Nigerians.

MTN Nigeria Suffers 9,218 Fibre Cuts in 2025 as Vandalism, Theft Cripple Network

The data was revealed by Dr Karl Toriola, chief executive officer/managing director, MTN Nigeria via a social media post titled ‘MTN Nigeria 2025 Wrapped’.

The scale of the damage highlights the growing vulnerability of Nigeria’s telecommunications infrastructure, which has come under increasing pressure from road construction activities, cable theft and deliberate acts of vandalism.

MTN said 5,478 fibre cuts occurred within just the first seven months of 2025, with 760 incidents recorded in July alone, underscoring the intensity of the challenge.

Some of the incidents had wide-ranging consequences, knocking out connectivity across multiple states simultaneously and affecting voice calls, data services, digital payments and enterprise operations.

The company described the situation as a national infrastructure problem, rather than an isolated corporate issue, given the economy’s deep dependence on mobile networks.

“These gaps were shaped by real operational challenges such as fibre cuts, theft, and vandalism. Their impact is felt directly by customers and reflected in what they tell us,” Toriola,

The disruptions were reflected in customer feedback volumes, as MTN handled an unprecedented number of complaints during the year. The operator said it resolved 1,624,263 customer complaints in 2025, spanning call centres, social media platforms, emails and physical service centres nationwide.

Despite the setbacks, MTN pointed to signs of operational resilience. The company retained its ranking as Nigeria’s best network by Ookla, returned to profitability after a challenging period, declared an interim dividend, and expanded its subscriber base to over 85 million users by September 2025.

The figures show that while Nigeria’s telecom operators continue to invest heavily in network expansion and customer service, infrastructure sabotage remains a major drag on service quality and operating costs.

MTN acknowledged that performance improvements remain a work in progress. “We are not where we want to be yet. We see you. We hear you. We exist because of you. And we will get better,” Toriola said.

As the company enters its 25th year of operations in Nigeria, Toriola said MTN is doubling down on customer-centricity, treating every piece of feedback as a guide for improvement, while also stepping up engagement with government agencies.

The CEO renewed calls for stronger regulatory and legal protections for telecommunications infrastructure, urging policymakers to classify fibre cables, base stations and other critical assets as national infrastructure and criminalise vandalism to deter repeat attacks.


Kindly share this post
Continue Reading

Telecom

NCC Licences Six New ISPs to Challenge Telcos, Satellite Giants

Published

on

Kindly share this post

Nigerian Communications Commission (NCC) has granted operating licences to six new Internet Service Providers (ISPs), effective January 1, 2026, raising the total number of authorised ISPs in the country to 231 from 225 recorded in December 2025.

NCC Licences Six New ISPs to Challenge Telcos, Satellite Giants

NCC

The newly licensed firms are Intellvision Technologies Limited, Granet Technologies Limited, Fiber Sonic Limited, Dasol Solution Services Ltd, Boost ISP Limited, and Amazon Kuiper Nigeria Limited.

Five of these companies are headquartered in Lagos, while Granet Technologies Limited operates from Owerri in Imo State, highlighting the persistent concentration of broadband infrastructure in major commercial hubs like Lagos, Abuja, and Port Harcourt.

This development intensifies competition in Nigeria’s broadband market, which faces pressure from dominant mobile network operators such as MTN and Airtel, alongside rapid expansion by satellite providers like Starlink.

Traditional ISPs continue to grapple with shrinking customer bases, aggressive data pricing from telcos, and satellite disruptions, even as NCC data from Q2 2025 showed Spectranet, Starlink, and FibreOne controlling about 65 per cent of the 313,713 active ISP subscribers.

The inclusion of Amazon Kuiper Nigeria Limited marks a significant entry of global satellite broadband competition, building on Nigeria’s recent approvals for other low Earth orbit providers to enhance connectivity in underserved areas.

Industry analysts view the licences as a strategic push to improve internet quality amid rising demand for digital services, though geographic clustering underscores ongoing infrastructure challenges outside urban centres.

NCC’s move aligns with broader efforts to foster a competitive telecoms sector critical to Nigeria’s digital economy ambitions.


Kindly share this post
Continue Reading

Trending