E-Financial
Global Insurers to Spend $8.2b on Software, IT Services in 2015- IDC

IDC Financial Insights announced on Tuesday the availability of a new IDC MarketScape report, “IDC MarketScape: Worldwide Policy Administration Systems Vendor Assessment 2015”, (Document #AP251041), which evaluates the capabilities and business strategies of 10 vendors offering policy administration systems (PAS) to IT buyers in the global insurance arena.
The vendors featured in this report are Accenture, CSC, EXL Service, Fadata, Guidewire Software, Majesco, Oracle, Sapiens International, StoneRiver and SunGard.
The document provides a vendor-agnostic, informed investment guidance for insurers’ technology offices and their line-of-business buyers seeking to invest or replace their PAS platforms, while at the same time offering these specialist technology organizations further exposure to a wider insurance market.
Evaluation is based on a comprehensive framework and a set of parameters IDC Financial Insights expect to be most conducive for providing highly rated PAS platforms, together with the inclusion of buyers’ perception of overall value delivered by these vendor solutions.
Insurers oftentimes find themselves constrained by archaic and inflexible policy administration systems as they strategize to optimize client acquisition and retention, create new or modify existing products, enhance business processes and claims management efficiencies, react quickly to evolving market opportunities and simply fuel future growth.
Consequently, core replacement cycles are brewing and IDC Financial Insights projects the global insurance sector spending US$8.2 billion on software and IT services for policy administration in 2015, with this figure expanding on a three-year compound annual growth rate (CAGR) of 4.6% through to 2018.
The specific areas currently driving investments within the policy administration arena include rating and quoting (especially to enable online channels), coverage and issuance of policy, policy and contract maintenance, billing and premium invoicing, as well as premium renewals.
A shift in consumer preference towards a digital mode of interaction is also encouraging insurers to invest on platforms that can support omni-channel delivery services.
According to Li-May Chew, associate research director for IDC Financial Insights, “About 30% of projects keep within budgetary, time and scope requirements, and a meager 33% of these eventually realize complete business benefits. It is thus critical that insurers pick their technology partners wisely. Our MarketScape vendor assessment document offers guidance on the leading PAS vendors, and how these providers can fulfil insurers’ business goals and technology expectations.”
Positive trends observed across most of these vendors include aggressive investments for:
Upgrading features and functions
Raising deployment model flexibility and configurability
Provisioning integrated PAS software suites supporting out-of-the-box processing for several insurance lines
Genuine efforts to begin offering next generation technology solutions and services around mobile, Big Data, cloud and social
Incorporating customer feedback into future functional enhancements and product direction, and
Aiming to undertake strategic acquisitions to enhance insurance capabilities or forge global partner alliances to ensure adequate post-implementation support
Data from the report indicates that challenges are more organization-specific, though a few similar issues did surface.
These pertain to: A few administration systems running solutions on COBOL programming language more associated with legacy applications; some providers focusing too heavily on a niche area (e.g. specific customer types, or geographical jurisdictions with a couple being entirely U.S.-centric); confusion or distractions from management reshuffling or (what appears to be too) frequent changes in corporate strategy and direction; resource constraint for smaller-tiered specialist vendors that are expanding aggressively and unable to keep up with support services and perennial comment from customers that pricing (for initial installation and customization, and subsequent maintenance and support) could always be more attractive
IDC MarketScape criteria selection, weightings, and vendor scores represent well-researched IDC judgment about the market and specific vendors.
IDC analysts tailor the range of standard characteristics by which vendors are measured through structured discussions, surveys, and interviews with market leaders, participants and end users. Market weightings are based on user interviews, buyer surveys and the input of a review board of IDC experts in each market.
IDC analysts base individual vendor scores, and ultimately vendor positions within the IDC MarketScape, on detailed surveys and interviews with the vendors, publicly available information and end-user experiences in an effort to provide an accurate and consistent assessment of each vendor’s characteristics, behavior and capability.
E-Financial
FIRS Launches Revised SOP to Streamline Tax Payment

Federal Inland Revenue Service (FIRS) has revised its Standard Operating Procedure (SOP) as part of efforts to improve consistency, transparency, and service delivery in tax administration across the country.
According to a statement on Monday in Abuja by Mr. Collins Omokaro, Special Adviser on Communication Strategy and Advocacy to the Executive Chairman of FIRS, the revised SOP offers a unified framework for core tax processes including registration, payment, audit, and enforcement.
“This is about people, experience, and impact. It’s a step toward a tax system that supports voluntary compliance and national development,” Omokaro said.
He explained that while FIRS field offices have long operated with good intentions, inconsistent methods across different locations often created confusion for taxpayers.
The revised SOP, he said, is designed to eliminate such disparities by providing a single, clear roadmap for operations in all of the Service’s over 300 offices nationwide.
More than just a procedural manual, the new SOP is described as a statement of institutional direction, reflecting values that define the future of the Service.
Omokaro quoted Dr. Zacch Adedeji, executive chairman of FIRS, as saying that “This SOP is not just a technical document—it is a declaration of who we are becoming as a service. It reflects our commitment to transparency and service to the Nigerian people.”
The SOP update is one component of a broader reform agenda underway at FIRS, which aims to transform the agency into a fully service-oriented institution.
The changes are also aligned with the ongoing digital transformation within the agency, which is intended to harmonize human and technological systems for faster, more reliable, and taxpayer-friendly service delivery.
Internally, the SOP is expected to enhance operational efficiency and provide a foundation for improved staff training, clearer guidance, and stronger evaluation systems. Omokaro noted that every FIRS employee is expected to study, implement, and embody the procedures outlined in the new document.
“With this rollout, every FIRS staff member has a clear mandate: study it, apply it, and embody it. That’s how we’ll earn the trust of Nigerians,” he said.
The SOP reform is being introduced as part of the Service’s broader mission to reposition itself as a modern tax authority grounded in accountability, consistency, and a shared sense of national purpose.
The move comes as the FIRS continues to modernize its processes, improve tax collection efficiency, and foster a culture of voluntary compliance—all aimed at strengthening revenue mobilization to support Nigeria’s development agenda.
E-Financial
Confidence in Nigerian Economy Grows as Forex Inflows Reach $5.96Bn

Foreign exchange inflows from domestic sources have reached their highest level in six years, according to a report by the Central Bank of Nigeria (CBN).
The increase reflects a growing confidence in the Nigerian economy and the impact of recent macroeconomic reforms by the federal government.
The CBN’s latest report revealed that foreign exchange inflows into the Nigerian Foreign Exchange Market (NFEM) surged to $5.96 billion in May 2025, representing a 62 per cent increase from $3.67 billion in April. Of this total, 83.2 per cent, $4.96 billion came from domestic sources, marking the highest domestic contribution to forex inflows since 2019.
The growth was primarily driven by a sharp rise in contributions from exporters and importers, which jumped from $655.7 million to $3.11 billion. Inflows from non-bank corporates also rose from $1 billion to $1.11 billion, while individual inflows surged from $15.1 million to $91.4 million. Conversely, the CBN’s own contribution fell significantly from $1.35 billion to $649.8 million over the same period.
Foreign sources accounted for 16.8 per cent of total inflows, rising by 51.7 per cent from $657.4 million to $997.6 million, the highest level in three months. Inflows from foreign portfolio investors climbed by 61.3 per cent to $880.8 million, while other foreign corporates contributed $83.9 million, up 10 per cent. However, foreign direct investments declined slightly by 6.3 per cent to $32.9 million.
The CBN also released its latest Purchasing Managers’ Index (PMI) report, which showed continued business expansion. The composite PMI stood at 52.1 points in May, just below the 52.2 recorded in April. All sectors remained in expansion territory, with agriculture at 53.4, industry at 51.6, and services at 51.7.
Analysts at Cordros Capital said the rise in business activity and forex inflows was due to an improving macroeconomic outlook. “Looking ahead, we expect sustained expansion in private sector activity, underpinned by improving macroeconomic fundamentals such as a more stable naira and moderating inflation. Nonetheless, tight financial conditions remain a potential headwind to broader economic performance in the near term,” the firm stated.
President Bola Tinubu’s macroeconomic reforms have drawn widespread praise from business leaders and international analysts. Africa’s richest man, Alhaji Aliko Dangote, commended the President’s efforts, saying, “Your leadership has been both decisive and reassuring. Your actions have reignited hope for a prosperous Nigeria of today and of the future.”
He highlighted the administration’s removal of fuel subsidies, unification of the naira exchange rate, and pro-Nigeria industrial policy as key achievements. “From the very start of the administration, Your Excellency has worked tirelessly to foster an enabling environment for private sector-led growth,” Dangote added.
Chairman of BUA Group, Alhaji Abdulsamad Rabiu, also praised the administration’s performance. “Under your leadership, we have witnessed real and rapid progress,” he said, pointing to the government’s infrastructure initiatives and policy reforms.
On the global front, credit rating agencies have noted the positive impact of Nigeria’s economic reforms. Moody’s Investors Service recently upgraded Nigeria’s sovereign rating from Caa1 to B3, citing “a more resilient fiscal position, stronger external accounts, and the government’s demonstrated commitment to macroeconomic and structural reforms.”
Fitch Ratings followed suit in April 2025, upgrading Nigeria’s rating from “B-” to “B” and declaring a stable outlook. The agency credited the administration for improved policy coherence, foreign exchange liberalisation, and progress toward eliminating fuel subsidies.
“These have improved policy coherence and credibility and reduced economic distortions and near-term risks to macroeconomic stability, enhancing resilience in the context of persistent domestic challenges and heightened external risks,” Fitch said.
E-Financial
AGF Drops Charges Against Fidelity Bank MD, Cites Lack of Direct Involvement

The Office of the Attorney General of the Federation has dismissed reactions trailing the withdrawal of criminal charges against Dr. Nneka Onyeali-Ikpe, the Managing Director and Chief Executive Officer of Fidelity Bank Plc.
In a statement issued on Monday, Kamarudeen Ogundele, Special Adviser to the President on Communication and Publicity, said the decision followed a careful review of the case, which revealed that Onyeali-Ikpe had no direct connection to the alleged fraudulent transactions.
The AGF exercised its constitutional authority to enter a nolle prosequi, effectively discontinuing the prosecution to prevent a miscarriage of justice.
Investigations confirmed that Onyeali-Ikpe was neither the account officer nor the Managing Director of Fidelity Bank when the account in question was opened.
“The decision does not absolve Fidelity Bank Plc from the allegations contained in the charge, which remains pending before the court,” the statement emphasized.
The AGF reaffirmed commitment to justice, fairness, and the rule of law, urging the public to allow the legal process to run its course.
“We urge the public to refrain from speculation or jumping to conclusions. The AGF remains committed to ensuring that all those found wanting will face the full weight of the law,” Ogundele added.
Punch reporters contacted legal analysts and financial experts, who noted that the decision might influence public perception of corporate governance standards within the Nigerian banking sector.
Meanwhile, Fidelity Bank has yet to officially respond to the development.
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