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How B2B E-commerce Platforms Digitization Aid Nigerian Businesses

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The sale of goods or services between businesses, utilizing any of the various online or electronic channels, referred to as B2B e-commerce, is on a steady rise in Nigeria.

This rise, both in volume of transactions and number of operators, is prompted by the success recorded by the B2C e-commerce operations, especially during the covid-19 quarter in-place (lockdown) period.

Just as in the B2C, the B2B e-commerce hinges its operations on digital processes to deliver on its promises to the other players in the e-commerce value chain.

The B2B e-commerce platforms deploy digital solutions in its operations to streamline their processes in order to achieve improved efficiency as well as an improved business experiences for the retailers, wholesalers, manufacturers and distributors on their platforms.

While all platforms develop their digital solutions in their operations according to their needs and capabilities, B2B e-commerce players like Alerzo have distinguished themselves as leaders in the digitalization arena.

 

Their digitization process, relying on superior data quality – collection and structuring – has enabled them achieve a level of automation in their operations in Nigeria. For instance, retailers on Alerzo’s platform can order products via the internet, short messaging service (SMS), voice and WhatsApp and have such products deliver them to their stores in less than four hours.

Additionally, Alerzo’s digital app, Alerzoshop, allows the retailers on its platform to buy their products at cheaper rates, enjoy huge discounts and have their orders delivered to them at no extra cost.

The app has taken the Nigerian retailer to a whole new world of opportunities with a lifeline of numerous mouth-watering incentives. It also helps these retailers in inventory management, guaranteed product quality and time savings.

B2B e-commerce players also boost the profitability of retailers. One of the ways they do this is by taking the burden of logistics off the retailers on their platform. While retailers who are not on the platform pay the logistics costs of hiring a ‘carrier’, paying market exit fees, and getting public transport to carry their goods to their stores, Alerzo for example delivers the orders to the informal retailers on its platform at no cost.

Also, the company recently launched the Alerzopay – its cashless payment and lending platform – to provide informal retailers with working capital to keep their stores running and to drive financial inclusion. Additionally, the company advances POS terminals that run on the Alerzopay platform at no cost to interested retailers who want to act as agents.

Digitization of customer data such as order history and order status can substantially increase the customer’s satisfaction. Through digitization of orders, the B2B e-commerce platforms have made it possible to keep the customer in the know as to when his or her order will arrive.

Alerzo and its peers have gone along to digitize products information, customer order, stock to generate new insights for the manufacturers, distributors, wholesalers and their businesses. Such in-depth analysis of data can unlock a huge potential for businesses that make use of them. These digital products also help manufacturers and distributors get feedback on consumer perception, product preferences etc.

Alerzo and other frontline B2B e-commerce platforms are also empowering manufacturers, distributors and retailers by digitising the value chain and enabling efficient factory-to-retail distribution for food and consumer goods companies. They facilitate faster and quicker inventory movement for FMCG companies to help bridge possible disruptions in the supply chain.

The rise of B2B e-commerce in Nigeria is going to gather momentum in the coming years, given the ease that comes with increased digitization of operations of the platforms as well as the increasing number of other players – manufacturers, wholesalers, distributors and retailers – that are coming on board the sector.

 


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E-Business

Survey Shows Gaps in Cybersecurity Policies and Employee Commitment Leave Organisations Vulnerable

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A recent Kaspersky survey entitled “Cybersecurity in the workplace: Employee knowledge and behaviour”, showed that 39% of professionals in the Middle East, Turkiye and Africa (META) region, consider cybersecurity rules in their company to be excessive or not fully appropriate.

While 7% noted that their organisations do not have cybersecurity rules or that they are not aware of them. These results show a disconnect between corporate cybersecurity policies and employee commitment to these rules, underscoring the risks associated with shadow IT and unmanaged device usage in the workplace.

Shadow IT is defined as the use of unauthorised software, devices, or services without IT oversight, and it has evolved into a critical business risk. While often driven by employee productivity needs, it creates blind spots for IT departments.

The rise of hybrid work environments, increased reliance on cloud-based tools and the spread of AI tools have accelerated this trend. Without robust cybersecurity management and oversight, organisations face heightened exposure to ransomware attacks, data leaks, and regulatory penalties.

19% of survey respondents in the META region said there are no policies regarding the use of non-corporate devices in their company. 35% of employees admitted that they can use their own devices to access business information, provided they have some type of cybersecurity protection, even consumer-grade software.

On the positive side, 21% said they can use their own device, but these must first pass more stringent corporate IT security checks; while 25% of respondents indicated that only devices provided by the IT function can be used for work purposes.

The situation is significantly better with permissions for employees to install software on corporate devices without IT department’s approval. 50% reported that only IT specialists in their company are allowed to install software, while in 31% of organisations only top management or designated users can do so. 11% of employees can install software that is approved by the IT team. However, 8% of respondents said that all users can install any software they need without IT agreement in their organisation.

At the same time 21% of professionals surveyed acknowledged that within the past year they installed software on their work devices without IT supervision. That highlights a persistent shadow IT challenge that continues to expose organisations to security vulnerabilities, compliance risks, and data breaches.

“Shadow IT is now a mainstream operational risk. When one in five employees installs software without IT oversight, it signals a policy gap. Many organisations already have security policies in place, but employee perception must also be considered.

Organisations should move beyond restrictive controls and instead implement intelligent, user-centric cybersecurity strategies that combine strategies that integrate technology with employee awareness and responsible use,” said Toufic Derbass, Managing Director for the META region at Kaspersky.

 


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Microsoft Faces £1.7Bn Cloud Lawsuit in UK over Alleged Market Abuse

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Microsoft is facing a £1.7 billion ($2.3 billion) class action lawsuit in the United Kingdom over allegations that it abused its dominant market position in cloud computing.

Microsoft Faces £1.7bn Cloud Lawsuit in UK Over Alleged Market Abuse

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The case, filed before the Competition Appeal Tribunal, was brought by Maria Luisa Stasi on behalf of about 59,000 British businesses and organisations. It alleges that Microsoft unfairly imposed higher costs on customers running its Windows Server software on rival cloud platforms.

Stasi said the company’s practices have had a significant financial impact on both public and private sector organisations over several years.

In allowing the case to proceed, the tribunal ruled that it has a “reasonable prospect of success.” The judges noted that Microsoft is alleged to have abused its dominance in the paid server operating system market to undermine competition in the cloud services space.

If the claim succeeds, compensation for affected organisations is estimated to range between £1.7 billion and £2.1 billion.

Microsoft has rejected the allegations and confirmed it will appeal the ruling. A company spokesperson said the decision does not represent a final judgment on the claims and that it disputes the substance of the case.

The lawsuit comes as regulators in the UK and the European Union intensify scrutiny of Microsoft’s cloud business practices. UK authorities are currently assessing whether the company should be designated as having “strategic market status,” a move that would subject it to stricter competition rules.


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Government, Industrial Sectors became the Primary Targets for Cybercriminals in 2025 – Report

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According to the global report by Kaspersky Security Services ‘Anatomy of a Cyber World’, the government sector has emerged as the most targeted sector for the second consecutive year, accounting for 19% of all high-severity incidents in 2025.

The industrial sector closely followed at 17%, while the IT sector rose to third place with 15%, displacing finance from the top three targeted industries.

The ‘Anatomy of a Cyber World’ is a comprehensive global report drawing on incident statistics from Kaspersky Managed Detection and Response, Kaspersky Incident Response, Kaspersky Compromise Assessment and Kaspersky SOC Consulting.

This report sheds light on the most prevalent attacker tactics, techniques and tools, as well as the characteristics of detected incidents and their distribution across regions and industry sectors.

Building on these findings, the report reveals that government bodies continued to be the most targeted sector in 2025. A deeper examination of the root causes of attacks within this sector uncovers that Advanced Persistent Threats (APTs) were the most common, accounting for 33,3% of incidents.

This trend highlights the increasing sophistication of adversaries who persistently evolve their tactics to bypass automated protection. Additionally, 18,9% of government organisations experienced social engineering attacks, underscoring that employees remain a critical entry point for cyber threats.

This dual vulnerability, from both advanced persistent attackers and social engineering campaigns, underscores the need to strengthen not only technology but also organisational resilience.

Implementing measures such as role-based access control and limiting privileges can significantly reduce the impact of compromised accounts, particularly in large, distributed government environments.

The industrial sector presents a different but equally concerning profile. Threats in industrial environments are distributed with striking uniformity: APT-driven incidents constitute 17,8%, malware 14,9% and social engineering 13,9%.

This pattern suggests that industrial organisations attract a broad range of adversaries with different capabilities and objectives, rather than being primarily targeted by a single type of threat actor. Notably, confirmed cyber exercises like red teaming accounts for 22,8% of incidents in the sector, the highest share among the top three industries, reflecting growing investment in proactive security validation among industrial organisations.

In contrast, the IT sector shows a markedly different pattern. With 41% of incidents attributed to human-driven APT attacks, the highest rate across all sectors, IT organisations are clearly a priority target for sophisticated threat actors seeking to exploit trusted relationships and scale their impact through supply chains.

APT traces, which are artifacts from previous advanced persistent threat activity, were identified in an additional 17% of cases, while social engineering accounted for 11%. In contrast, red teaming represents only 9% of IT incidents, suggesting that proactive security testing remains underutilised relative to the sector’s actual threat exposure.

Interestingly, the finance sector was displaced from the top three targeted industries. According to the report, red teaming in this sector accounts for 36,1% of incidents, reflecting a mature, compliance-driven approach to proactive defence, while confirmed APT activity remains comparatively low at 11,5%.

This pattern indicates that sustained investment in security assessment can effectively enhance a company’s ability to identify vulnerabilities early, avoiding costly breaches and reducing the risk of significant damage to reputation and operations.

“Government, industrial and IT organisations consistently attract sophisticated adversaries because of the strategic value of what they hold, operate and connect to geopolitical intelligence, critical infrastructure and global supply chains respectively. The 2025 data confirms that these attacks are not opportunistic: they are targeted and often aimed at establishing persistent access.

Each of these sectors needs to operate on the assumption that determined attackers will find a way in, and focus their defences on early detection, rapid containment and minimising the window of exposure. So, proactive threat hunting, continuous monitoring and regular compromise assessments are no longer optional for organisations of any size across these industries,” comments Sergey Soldatov, Head of Security Operations at Kaspersky.

 


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