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How to Solve Your Network Performance Problems

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Everyone wants their internet and private networks functioning at top levels all day, every day. For many people, it means quicker responses to queries, seamless communication, and tasks getting completed in good time. It’s what makes work smooth and productive for many people and businesses.

We get frustrated when networks degrade or fail. Our work slows down and productivity levels dip. And if connectivity is an important part of your business’s service delivery, your customers may experience network defects as a poor product of customer experience coming from your end.

If you don’t solve the problem early enough, you could lose clients. In the end, it might cost you a lot of (unearned) money.

So you’ll want to deal with your network issues as quickly as you can. Even better, you should be preventing them from happening in the first place.

First, you need to know what network performance issues you’re most likely to face. When you’ve learned this, you’ll be better able to prevent them, or deal with them if they crop up.

Common Network Performance Issues that Businesses Face

  1. Congested Bandwidth

Maybe you often use more data at any given time than your bandwidth can take care of. It’s not large enough to accommodate the amount of traffic that goes through your networks. If you have the right monitoring tools, you’ll see what users and devices contribute the most to the congestion.

  1. Failed Hardware

In some cases, network outages are the result of failed devices in the network infrastructure. Common culprits in this category include broken cables and damaged switches. Disabled devices can also cause networks to slow down or shut down.

  1. Network Loop

A network loop is when there are multiple paths to two endpoints on a network. This usually happens if there’s a problem with the way the network is configured. When there’s a loop, traffic keeps going back to its source– and growing in the process –instead of stopping at its destination. The expanding traffic will choke your bandwidth and slow your network.

  1. Incorrect Device Configuration

When devices are poorly configured, they won’t function as they should. This, in turn, causes performance problems for the networks that they support, or are a part of.

  1. Hidden Devices

Your employees may have connected more devices or applications to your network than what’s officially accounted for. These additions could be slowing your network speed. Unless you have a network monitoring tool or system that tracks these things, you won’t know what’s weakening your network’s performance.

  1. Prolonged Backup Process

Let’s say you set data backup to happen overnight. But for some reason, it extends into the working day. If it’s still going on during work hours, it could impede traffic on your networks. Prolonged backup processes, regardless of when they’re initiated, will slow down other significant traffic being generated at the same time.

How Do You Know When You Have a Network Problem?

There could be a problem with your network if you detect any of these things:

  • Network services are not available for your users at a particular time
  • Increased network latency (i.e. slow network)
  • Complaints about slow response times from your end-users
  • Clients frequently get disconnected from your applications

How to Solve Your Network Problems

Here’s how to prevent common network issues from cropping up, and deal with them if they arise.

  1. Increase Your Network Visibility

Deploy network monitoring tools to help you track the traffic on your networks. They will give you greater visibility of your networks and reveal what the data consuming users and devices are, so you can curb the excess traffic that may be coming from them.

  1. Prioritize Applications

Assign more bandwidth to applications that are closer to the top of your priority list, and less to those closer to the bottom. You may even have to remove some applications from your systems if they don’t contribute to your operations or productivity.

  1. Use Compression

One way to free up your network channels is to compress large files before sharing them. There’s a catch: it may take a while to compress files, especially if they’re really large. If you’re dealing with transactions, you will be better off adopting a technology that enables the speedy transmission of data instead.

  1. Time Your Traffic

This solves the problem of backup-induced network slowdowns. You can restrict heavy-duty work like backups to times in which networks have little else passing through them. This spreads out your traffic more evenly across the time that you have.

  1. Shut Out Junk Traffic

Put up things like firewalls and spam filters that can prevent irrelevant traffic from clogging your channels. Malware could also affect your network’s performance as well, so you should have a reliable antivirus installed too.

  1. Check Device Configurations

If poorly configured devices are a cause of network difficulties, it makes sense for you to ascertain that their configurations are in order before they are in full use. This will reduce the incidence of network loops and slowdowns.

  1. Educate Your Staff

Encourage employees to adopt data saving practices. They can access documents from a single cloud platform, instead of sharing those documents and holding them in private storage. Let them know how connecting more devices to the network than you authorize can stifle network speed and ultimately cost your company. Train them to react appropriately to risks like malware and DDoS attacks that could slow your networks.

Conclusion

The quality of your network will play a part in determining your organization’s productivity. If you have continuous connectivity problems, it could negatively affect your work, your customer’s perception of your business, and your revenues in the long run.

It also helps to have a proper IT services provider take care of your network issues. That’s what you’ll get from us at Layer3. For over a decade, we have helped organizations in the public and private sector solve their IT problems. We continue to deliver network security, virtualization, and data center solutions to our clients across Nigeria, enabling them with technologies that drive them up the growth ladder.

Is your business struggling with network issues? We can help you fix them. Send us an email via enquiry@layer3.com.ng, or contact us here, and we’ll get back to you.


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Glo, Huawei, Communications Ministry Bring Digital Services to Abuja Village

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Telecommunications and digital services provider, Globacom, has partnered with the Federal Ministry of Communications, Innovation and Digital Economy and Huawei Nigerian Enterprises, to provide digital access to 7,000 remote communities in Nigeria with the commissioning of the pilot project in Isuanin Kura in Ibwa 2, Gwagwalada, on the outskirts of the Federal Capital Territory, Abuja on Wednesday.

The project, which is championed by the Ministry, will deliver 2G/3G/4G services, free public Wi-Fi access, digital healthcare and remote learning capabilities to the over 12,000 residents of the community.

Minister of Communications, Innovation and Digital Economy, Dr. Bosun Tijani, was full of commendation to Globacom and Huawei for supporting President Bola Tinubu’s commitment to addressing the connectivity crisis affecting more than 20 million Nigerians who currently lack basic telecommunication access in the country.

 

Said he: “If you bring out your phone in many communities, there is no network at all. This is costing the country significantly because people cannot access financial services, medical care, or education”, adding that this also poses governance challenges as disconnected areas are difficult to administer.

“Where you live should not determine your access to opportunity. We are using innovation to ensure every Nigerian, regardless of location, can thrive in the digital age”, the Minister added.

Globacom’s Group Chief Technical Director, Mr. Sanjib Roy, who spoke on the project said the company worked with the Ministry and Huawei to bring up the site by providing the Microwave backhaul link and access to Globacom’s full core network resources and also manage the operation of the site to ensure uninterrupted voice and data services for the community.

“The Smart Education facility allows for young students within the community to receive education remotely, with the teachers being in Abuja or any other part of the world, while  Healthcare delivery has been revolutionised through connected medical equipment that enables remote consultations between patients in Ibwa and doctors and specialists in urban-locations”, Mr Roy explained. The site and all the equipment are powered by solar thereby ensuring clean environment and uninterrupted power supply.

During the inauguration, the system’s effectiveness was demonstrated with the leader of Isuanin Kura, Ibwa 2 Community, Chief Abubakar Bamaiyi, having a live consultation with a medical doctor in Abuja, while the Minister and other guests watched as the students in the local school were being taught via online video by a teacher in Lagos, using equipment provided by Huawei.

Mr Kazeem Kaka, Globacom’s Head of Division, North West, who also spoke at event, said, “For Globacom, this is a continuation of our long-standing mission to democratize access to communication. Since 2003, we have remained at the forefront of efforts to lower the barriers to connectivity—making telephony, internet, and data services more accessible and affordable for all Nigerians.

“Today’s launch reinforces that commitment. We are particularly excited about the impact this initiative will have on education, healthcare, and economic empowerment of Ibwa people”.

In his remarks, Mr Terrens Wu, Managing Director, Huawei Nigerian Enterprises, said his company was proud to be part of the initiative to provide connectivity, and promote learning and healthcare in rural communities through digital technology. His company later gave out 120 affordable smartphones to the community to help them have access to telephony.


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NIMC Targets 95% National ID Enrollment by December 2025

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National Identity Management Commission (NIMC) has unveiled an ambitious plan to register at least 95% of Nigerians into the National Identity Database before the end of 2025, aligning with President Bola Tinubu’s Renewed Hope Agenda on digital governance and inclusive development.

Speaking at a media briefing in Abuja, NIMC Director-General Abisoye Coker-Odusote outlined the agency’s strategy, which includes expanded registration centers, improved infrastructure, and intensified public sensitization campaigns.

“As part of our efforts, we are launching the Ward Enrollment Exercise to ensure that at least 95% of Nigerians are captured by December,” she stated.

NIMC reported that over 120 million Nigerians have already been enrolled, with the target set to register an additional 100 million before year-end. Coker-Odusote emphasized that the exercise would provide the government with accurate population data, enabling better planning and resource allocation.

Addressing concerns about data security and public trust, the NIMC boss assured Nigerians that robust measures have been put in place to safeguard personal information.

She highlighted initiatives such as the NIN Authentication system, which allows individuals to control access to their data through user consent management.

Additionally, NIMC is collaborating with security agencies to track and shut down fraudulent NIN websites while working alongside the Nigeria Data Protection Commission (NDPC) to ensure that enrollment officers receive proper certification in data handling.

“To foster trust, we are ensuring that all personnel handling data are certified experts through NDPC training programs,” she explained.

Looking ahead, Coker-Odusote revealed that NIMC is actively working to integrate all ministries, departments, and agencies (MDAs) to eliminate fragmented operations.

She also disclosed plans to launch a Public Key Infrastructure (PKI) initiative, which will enhance trust in government transactions and digital interactions.

“In the near future, MDAs will be able to implement digital signing across platforms, seamlessly exchanging documents within and between various establishments, thereby advancing e-government and the digital economy,” she added.

The mass enrollment drive, coupled with the strengthening of cybersecurity frameworks, positions Nigeria for an inclusive and efficient national identity system that will serve as a foundation for digital transformation.


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Experts @ ABoICT 2025 Warn of Digital Disaster Risks in Nigeria Without AI Governance

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L-r: Dr. Krishnan Ranganath, Regional Executive, West Africa, Africa Data Centres, Adewale Obadare, chief visionary officer, Digital Encode, Amrish Singhal, chief operations officer, Spectranet, Engr. Ike Nnamani, Managing Director, Digital Realty Nigeria and Rudman Muhammed, Managing Director, Internet Exchange Point of Nigeria, at the 16th Africa's Beacon of ICT Merit and Leadership awards held in Lagos recently.
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As artificial intelligence (AI) continues to transform the global digital landscape, two prominent technology leaders have issued urgent warnings and strategic calls for Nigeria and Africa to adopt a unified, governance-driven approach to AI development, emphasizing that trust, regulation, and cybersecurity are more important than ever.

L-r: Dr. Krishnan Ranganath, Regional Executive, West Africa, Africa Data Centres, Adewale Obadare, chief visionary officer, Digital Encode, Amrish Singhal, chief operations officer, Spectranet, Engr. Ike Nnamani, Managing Director, Digital Realty Nigeria and Rudman Muhammed, Managing Director, Internet Exchange Point of Nigeria, at the 16th Africa’s Beacon of ICT Merit and Leadership awards held in Lagos recently.

At the 2025 Africa’s Beacon of ICT Merit & Leadership Award (ABoICT 2025), held over the weekend in Lagos, Professor Adewale Peter Obadare, Chief Visionary Officer of Digital Encode, and Amrich Singhal, Chief Operating Officer of Spectranet, independently but powerfully echoed the same sentiment: AI without governance is a ticking time bomb.

Delivering his keynote on “AI Governance, Standardization and Cybersecurity in the AI Era,” Prof. Obadare warned against the rising trend of “AI washing”—where companies label basic software or services as “AI” to capitalize on hype, often without the underlying technological integrity or oversight.

“People are calling everything AI today, from photography apps to basic automation, but no one is talking about AI governance,” he said.

Drawing comparisons to the early days of the internet, Obadare cautioned that failing to integrate security and governance into AI architecture could lead to far-reaching consequences. “We are repeating the same mistake we made with TCP/IP, which was not built with cybersecurity in mind. We cannot afford to make that error again.”

He emphasized that governance should not be seen as a hindrance but as an enabler of safe innovation. “Governance is not a brake to stop movement; it is a brake to make movement safe,” he said.

Citing international standards like ISO/IEC 42001 and ISO/IEC 38507, Obadare called for responsible innovation grounded in clear ethical guidelines, stressing the importance of securing the core components of AI: data, models, and infrastructure.

Echoing similar concerns, Amrich Singhal, chief operating officer, Spectranet in his presentation themed “Responsible AI and Nigeria: Balancing Innovation, Regulation, and Cybersecurity,” stressed that “the countries that will benefit most from AI are not necessarily those with the most powerful models, but those with the most trusted systems.”

Singhal painted AI as a double-edged sword, capable of boosting national productivity while also enabling new forms of cyber manipulation—from deepfakes to identity theft and disinformation. “AI can clone voices, create fake personas, and even undermine democracy. It’s no longer a question of readiness, it’s a question of urgency,” he declared.

He acknowledged Nigeria’s potential due to its youthful, tech-savvy population and its expanding use of AI across sectors like healthcare, agriculture, education, and oil exploration.

However, he criticized existing regulatory structures such as the Nigeria Data Protection Regulation (NDPR) and NITDA’s 2023 draft AI framework as being “underdeveloped, underfunded, and poorly enforced.”

Both experts called for a multi-stakeholder approach to AI governance. Prof. Obadare warned of real-world failures, such as Microsoft’s racist chatbot Tay, Amazon’s gender-biased recruitment AI, and Uber’s fatal autonomous vehicle incident, not as tech failures, but as governance failures.

He also cited cybersecurity breaches, including the 2023 hacking of OpenAI’s ChatGPT and the leak of DeepSeek’s API keys and user data on launch day, to stress that “the danger is not just in the algorithms, but in how we design and deploy them.”

Singhal proposed a three-tiered strategy to build Nigeria’s AI resilience: government must champion AI education, create safe innovation sandboxes, and enforce data laws; private companies must adopt ethical and secure design practices; and civil society must raise awareness of digital rights and AI risks—especially for vulnerable populations.

In a firm conclusion, Prof. Obadare urged that “governance must be embedded by design,” warning that irresponsible innovation has already proven costly and called on both developers and policymakers to act before Nigeria’s AI future becomes a liability rather than a strength.

Meanwhile, Singhal closed with a stark challenge: “AI is already here. The question is not whether to use it, but how. Nigeria must choose whether AI will be a great equalizer or its greatest vulnerability.”

As the nation moves deeper into the AI era, the message is clear: building trust, enforcing cybersecurity, and embedding responsible governance must be at the core of Nigeria’s AI journey, before it’s too late.


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