Telecom
How Zoho is Democratising Self-Service BI with the Launch of AI-Rich Version of Zoho Analytics

Zoho Corporation, a leading global technology company, on Thursday launched a new version of Zoho Analytics, tagged Zoho’s self-service BI and analytics platform.
Among more than 100 other enhancements, Zoho Analytics has developed powerful new AI and ML capabilities, enabling diagnostic insights, predictive analysis, and automated report and dashboard generation.
Additionally, Zoho Analytics now includes a custom ML model-building studio, seamless integration with Open AI, 25+ new data connectors, and third-party BI platform extensions.
The latest version has added power, intelligence, and flexibility to serve a broader range of businesses and users than competitors in the market.
Recent research from Oracle reveals that 97% of business leaders want data to drive their decision-making processes. Additionally, a Gartner study predicts that by 2026, two-thirds of B2B sales organisations will shift from intuition-based to data-driven decision-making.
“Zoho Analytics, launched as Zoho Reports in 2009, entered the market long before technology had caught up with Zoho’s forward-thinking vision for business intelligence,” said Kehinde Ogundare, Country Head, Zoho Nigeria.
“Since then, Zoho has made considerable investments around automation, no-code/low-code development, third-party integration, machine learning, and Zia, Zoho’s in-house AI engine.
“The latest version of Zoho Analytics is one of the first solutions from the company that takes advantage of every one of these decades-long investments.
“The result is a democratised platform that is powerful, intelligent, and flexible enough to benefit everyone and anyone.”
The latest version of Zoho Analytics has advanced across four key areas: Data Management, AI, Data Science & Machine Learning, and Extensibility. Below are notable highlights of the platform across these four categories.
Data Management Hub
Zoho Analytics has expanded its data management capabilities, adding Stream Analytics, ETL data pipelines, and metrics-layer enhancements to ensure broader access to more accurate data for businesses.
It has expanded its 500+ data connector portfolio by adding Stream Analytics, along with 25 other new data connectors. Business users can now create and manage complex ETL data pipelines within the platform. New Unified Metrics Layer enables users to define, standardise, monitor, access control, and catalogue all business metrics in a single pane.
The platform also extends to serve in a Headless BI mode, allowing data apps to consume the same metrics in real time for consistent and dependable insights.
BI Infused with Generative AI
Zoho Analytics has introduced Generative AI capabilities across the BI platform to accelerate the adoption of insights for a broad spectrum of user personas. With Zoho’s AI-powered, automated insights engine, Zia Insights, now provides diagnostic analytics contextually, bringing decision intelligence into the platform.
Ask Zia, Zoho’s multilingual Natural Language Querying AI copilot, has been enhanced, allowing users to trigger actions and build custom data models. Users can now converse with Ask Zia within IM channels, including Microsoft Teams, to generate deeper, faster, and more contextual insights and actions. Zoho Analytics now has Auto Analysis, enabling AI-powered automated metrics, report, and dashboard generation.
Zoho Analytics’ seamless Open AI integration drives more relevant and accurate query responses. Using Open AI APIs with BYOK, users can more easily find public datasets and create formula & SQL queries.
Data Science and Machine Learning Studio
Zoho Analytics now features the Data Science and Machine Learning (DSML) Studio, supporting users to build custom machine learning models for specific business requirements. With AutoML, a no-code assistant, to build custom ML models easily. With feature engineering, hyperparameter tuning, and comprehensive model analysis, it enables users to train, test, compare, deploy, and manage models.
Zoho Analytics also features Code Studio, the platform’s new integrated Python code environment where users can create custom ML models, as well as import Python models or externally built libraries, which can be executed within the platform.
Platform Extensibility
Zoho Analytics is more deeply extendable, adding new capabilities such as its no-code builder for data connectors, actions framework, BI fabric, and client SDKs. It is a composable platform on which any analytical solution can be built. Its new BI fabric enables businesses to consolidate insights from multiple BI platforms, such as Power BI and Tableau, onto one, easily accessible and searchable analytics portal.
Read Also: Zoho Declares 50% Growth in Nigeria, Partners StartupSouth to Empower Startup
Within Zoho Analytics, users can trigger actionable workflows, including URL and Webhook actions. The platform integrates seamlessly with Zoho Flow, enabling 500+ app triggers. It features a no-code data connector builder, allowing users to create custom connectors to bring data from any custom application. Partners can also build data connectors that can be published and sold on Zoho Marketplace.
The new Zoho Analytics release features over 100+ updates, including new visualisations, enhanced dashboard building, audit and admin controls, revamped mobile apps, Right-to-Left (RTL) support, and more.
Disclaimer: All trademarks, product names, and company names cited herein are the property of their respective owners.
Telecom
Gombe Commissioner of Police Visits GBB Command Centre, Strengthens Collaboration on ICT-Driven Security Solutions

Galaxy Backbone (GBB) Limited welcomed the newly appointed Commissioner of Police for Gombe State, CP Bello Yahaya, on a courtesy visit to its North East Regional Office and Safe City Emergency Command Centre.
This visit underscored the growing synergy between law enforcement and technology-driven solutions in strengthening security operations and fostering digital transformation in the region.
During the visit, CP Bello Yahaya was received by Mr. Ibrahim Bello, Regional Coordinator of GBB North East Regional Office, alongside key members of the GBB team.
The engagement provided a platform to explore strategic collaborations aimed at enhancing security infrastructure, digital transformation, and capacity-building initiatives for the Gombe State Police Command.
The Commissioner was taken on a guided tour of the Safe City Emergency Command Centre, a state-of-the-art facility that forms a critical part of the National Information and Communications Technology Infrastructure Backbone (NICTIB) project.
The centre plays a pivotal role in improving security architecture across Gombe State and the North East region, leveraging cutting-edge surveillance systems, real-time monitoring tools, and integrated emergency response mechanisms.
With its advanced Unified Communications System, security analytics, and digital emergency response coordination, the Safe City Command Centre provides law enforcement with real-time intelligence, proactive threat detection, and seamless inter-agency collaboration, enabling a more effective and responsive approach to public safety.
CP Bello Yahaya expressed keen interest in leveraging ICT solutions to strengthen policing efforts, emphasizing the importance of technology in modern crime prevention, data-driven policing, and crisis management.
He highlighted the need for enhanced digital transformation, improved connectivity, and expanded training programs to equip officers with the necessary skills to operate effectively in a digitally evolving security landscape.
Galaxy Backbone reaffirmed its commitment to supporting law enforcement agencies, government institutions, and critical stakeholders through innovative ICT solutions, secure cloud infrastructure, and digital training programs.
By providing access to high-speed connectivity, cybersecurity frameworks, and cloud-powered command centres, GBB continues to drive the adoption of smart policing solutions and enhanced security management across Nigeria.
The visit concluded with a shared commitment to deepening engagement between Galaxy Backbone and the Gombe State Police Command, focusing on optimizing digital transformation initiatives for law enforcement efficiency, expanding the scope of ICT-driven surveillance and emergency response systems and strengthening training programs for officers to enhance digital skills and operational effectiveness.
As Nigeria’s leading digital infrastructure provider, Galaxy Backbone continues to shape the future of public safety, digital governance, and cybersecurity, ensuring that law enforcement agencies have access to the best tools to protect lives and property.
Telecom
Salesforce Collaborates with Tech Leaders to Launch AI Energy Score for Model Efficiency

Salesforce, in collaboration with Hugging Face, Cohere, and Carnegie Mellon University, announced the release of the AI Energy Score, a first-of-its-kind benchmarking tool that lets AI developers and users evaluate, identify, and compare the energy consumption of AI models.
Salesforce also announced it will be the first AI model developer to disclose the energy efficiency data of its proprietary models under the new framework.
The AI Energy Score aims to address the lack of transparency about the environmental impact of AI models. Similar to how ENERGY STAR transformed energy efficiency standards for appliances and electronics, this initiative establishes a clear, trusted benchmark for AI model sustainability.
“Reducing AI energy consumption lowers operational costs, optimises infrastructure, and enhances long-term sustainability and profitability. We are proud to work with industry leaders to build a more transparent AI ecosystem,” says Linda Saunders, Salesforce Country Manager and Senior Director of Solution Engineering for Africa.
The AI Energy Score will debut at the AI Action Summit, where leaders from over 100 countries, the private sector, and civil society will convene to harness AI for good. By enhancing transparency, the score can drive market preference for efficient models and incentivise sustainable AI development. Recognised by the French Government and the Paris Peace Forum for its transformative potential, the AI Energy Score features:
Standardised Energy Ratings: A standardised framework for measuring and comparing AI model energy efficiency.
Public Leaderboard: A comprehensive leaderboard that features scores for 10 common AI tasks — such as text generation, image generation, and summarisation — performed by 166 models, including Salesforce’s SFR-Embedding, xLAM, and SF-TextBase.
Benchmarking Portal: A platform where AI developers can submit their open or proprietary AI models to be evaluated and added to the leaderboard. Open models can be automatically tested, while closed models can be evaluated through a secured testing sandbox.
Recognisable Energy Use Label: A new 1- to 5-star label that rates AI model energy use, with five stars indicating the highest efficiency. This helps developers and users easily identify and choose more sustainable models. Once rated, AI developers can generate standardised labels to share their models’ energy score, with built-in guidance on the proper label display for visibility and impact.
Last year, the company introduced Agentforce, the agentic layer of the Salesforce Platform for deploying autonomous AI agents across any business function. Agentforce offers tools to build and customise agents, as well as a library of ready-to-use skills for sales, service, marketing, commerce, Tableau, Slack, and more.
Telecom
Breaking….Tariff Hike: MTN Apologizes to Nigerians but Silent on Reversal

MTN Nigeria Communication Plc has apologised to customers for the 200 per cent tariff hike.
MTN’s apology came in the wake of public outcry for raising tariff above the 50 per cent upward review approved by the Nigerian Communications Commission (NCC).
The network provider urged netizens to ‘forgive and forget’.
Recall that MTN surprised its customers by raising its 15GB data bundle from N2,000 to N6,000, reflecting 200 per cent hike.
MTN also reviewed the 1.5TB plan from N150,000 to N240,000, which represents a 60 per cent hike.
Before, a 100GB bundle cost N20,000 but the network reviewed a 90GB bundle to N25,000.
The 600GB bundle has been raised from N75,000 to N120,000 for 480GB, representing 60 per cent surge.
The operator has apologized for the increase but no mention was made on whether the data price would be reviewed.
MTN said in a message:
“To our 15G digital bundle lovers,
You dey vex. We know.
We know how upsetting it must have been to suddenly wake up to a 200% increase on your favourite digital bundle.
We could share several reasons, and provide explanahions, bur omo, all that One na story.
We don cast. We get it and admit it. Let’s just say na mistake.
In this love season, don’t stay angry with us. Please Forgive and forget. You matter die and we will never stop showing you how much.
Let’s continue our relationship.
Thank you for your understanding.
Yours Truly,
MTN Nigeria”
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