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How Zoho is Democratising Self-Service BI with the Launch of AI-Rich Version of Zoho Analytics

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Zoho Corporation, a leading global technology company, on Thursday launched a new version of Zoho Analytics, tagged Zoho’s self-service BI and analytics platform.

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Among more than 100 other enhancements, Zoho Analytics has developed powerful new AI and ML capabilities, enabling diagnostic insights, predictive analysis, and automated report and dashboard generation.

Additionally, Zoho Analytics now includes a custom ML model-building studio, seamless integration with Open AI, 25+ new data connectors, and third-party BI platform extensions.

Read Also: Zoho Partners with She Code Africa to Empower and Upskill Women Through Specialised Training on Zoho Creator

The latest version has added power, intelligence, and flexibility to serve a broader range of businesses and users than competitors in the market.

Recent research from Oracle reveals that 97% of business leaders want data to drive their decision-making processes. Additionally, a Gartner study predicts that by 2026, two-thirds of B2B sales organisations will shift from intuition-based to data-driven decision-making.

“Zoho Analytics, launched as Zoho Reports in 2009, entered the market long before technology had caught up with Zoho’s forward-thinking vision for business intelligence,” said Kehinde Ogundare, Country Head, Zoho Nigeria.

“Since then, Zoho has made considerable investments around automation, no-code/low-code development, third-party integration, machine learning, and Zia, Zoho’s in-house AI engine.

“The latest version of Zoho Analytics is one of the first solutions from the company that takes advantage of every one of these decades-long investments.

“The result is a democratised platform that is powerful, intelligent, and flexible enough to benefit everyone and anyone.”

The latest version of Zoho Analytics has advanced across four key areas: Data Management, AI, Data Science & Machine Learning, and Extensibility. Below are notable highlights of the platform across these four categories.

Data Management Hub

Zoho Analytics has expanded its data management capabilities, adding Stream Analytics, ETL data pipelines, and metrics-layer enhancements to ensure broader access to more accurate data for businesses.

It has expanded its 500+ data connector portfolio by adding Stream Analytics, along with 25 other new data connectors. Business users can now create and manage complex ETL data pipelines within the platform. New Unified Metrics Layer enables users to define, standardise, monitor, access control, and catalogue all business metrics in a single pane.

The platform also extends to serve in a Headless BI mode, allowing data apps to consume the same metrics in real time for consistent and dependable insights.

BI Infused with Generative AI

Zoho Analytics has introduced Generative AI capabilities across the BI platform to accelerate the adoption of insights for a broad spectrum of user personas. With Zoho’s AI-powered, automated insights engine, Zia Insights, now provides diagnostic analytics contextually, bringing decision intelligence into the platform.

Ask Zia, Zoho’s multilingual Natural Language Querying AI copilot, has been enhanced, allowing users to trigger actions and build custom data models. Users can now converse with Ask Zia within IM channels, including Microsoft Teams, to generate deeper, faster, and more contextual insights and actions. Zoho Analytics now has Auto Analysis, enabling AI-powered automated metrics, report, and dashboard generation.

Zoho Analytics’ seamless Open AI integration drives more relevant and accurate query responses. Using Open AI APIs with BYOK, users can more easily find public datasets and create formula & SQL queries.

Data Science and Machine Learning Studio

Zoho Analytics now features the Data Science and Machine Learning (DSML) Studio, supporting users to build custom machine learning models for specific business requirements. With AutoML, a no-code assistant, to build custom ML models easily. With ‌feature engineering, hyperparameter tuning, and comprehensive model analysis, it enables users to ‌train, test, compare, deploy, and manage models.

Zoho Analytics also features Code Studio, the platform’s new integrated Python code environment where users can create custom ML models, as well as import Python models or externally built libraries, which can be executed within the platform.

Platform Extensibility

Zoho Analytics is more deeply extendable, adding new capabilities such as its no-code builder for data connectors, actions framework, BI fabric, and client SDKs. It is a composable platform on which any analytical solution can be built. Its new BI fabric enables businesses to consolidate insights from multiple BI platforms, such as Power BI and Tableau, onto one, easily accessible and searchable analytics portal.

Read Also: Zoho Declares 50% Growth in Nigeria, Partners StartupSouth to Empower Startup

Within Zoho Analytics, users can trigger actionable workflows, including URL and Webhook actions. The platform integrates seamlessly with Zoho Flow, enabling 500+ app triggers. It features a no-code data connector builder, allowing users to create custom connectors to bring data from any custom application. Partners can also build data connectors that can be published and sold on Zoho Marketplace.

The new Zoho Analytics release features over 100+ updates, including new visualisations, enhanced dashboard building, audit and admin controls, revamped mobile apps, Right-to-Left (RTL) support, and more.

Disclaimer: All trademarks, product names, and company names cited herein are the property of their respective owners.


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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Moody Says MTN, LIT Exposed to Currency Volatility, Inflation Risks in Nigeria, Others

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MTN and Liquid Intelligent Technologies (LIT) are exposed to inflation and currency depreciation in their South Africa, Zimbabwe and Nigerian markets, said Moody’s Ratings, adding though that regional telecoms operators stood to benefit from booming population and increased uptake of mobile services.

Moody Says MTN, LIT Exposed to Currency Volatility, Inflation Risks in Nigeria, Others

South African telecoms groups have forayed into regional markets, including MTN and Vodacom, where they are also running broadband and setting up mobile money services to broaden revenues and earnings.

However, for operators like MTN, exposure to exchange rates mainly comes from translating results into its rand reporting currency and from the dollar indexation element on its tower leases, especially in Nigeria, said Moody’s senior analyst, Lisa Jaeger.

It is less exposed to a currency mismatch between earnings and debt because it has shifted debt from dollars into rand and naira over the past two to three years and continues to raise debt in local currency at its subsidiaries,” noted Jaeger and other analysts in a new report by Moody’s on the Sub Saharan African telecommunications sector.

On the other hand, LIT – the independent fibre network operator – earns around 75% of its revenue in local currencies such as the Zimbabwe Gold South African rand. Most of LIT’s customer contracts “do not include any price escalation mechanisms, exposing LIT to inflation and currency depreciation” risks.

LIT’s contracts, however, leaves some room for price increases to cover for this as they can be renegotiated periodically, usually on an annual basis while in some countries these have to be approved by the local regulator, adding some regulatory risks and volatility to earnings.

In the case of MTN, in the 18 months to June 2024, the operator’s financial performance suffered significantly from depreciation in Nigeria’s naira.

MTN’s “naira earnings became worth less” when translated into rand, significantly contributing to its 20% drop in group revenue over the half-year period to the end of June.

To offset currency depreciation, mobile network operators operating in volatile markets such as in the case of MTN are resorting to raising tariffs in line with inflation, which is usually correlated to depreciation.

LIT’s strategy to reduce exposure to currency depreciation comes in the form of matching its rand earnings with rand-denominated debt.

However, there remains a mismatch between revenue earned in other local African currencies and its dollar-denominated debt for around 45% of earnings before interest, taxes, depreciation, and amortization (Ebitda) including Zimbabwe and around 20% of Ebitda when excluding Zimbabwe.

“Zimbabwe continues to experience high inflation and a weakening currency, even after the introduction of the new currency Zimbabwe gold (ZiG) in April 2024. Even though dollar availability has improved, there remain limitations on converting any cash generated in Zimbabwe into dollars and on moving it out of the country,” notes the Moody’s report on the regional telecoms sector.

 


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NCC Berates Starlink for Unauthorized Data Tariff Increase

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Nigerian Communications Commission (NCC) has refuted report by an online platform that it gave approval to Starlink to hike its Data tariff.

The commission in a statement released on Tuesday by Reuben Muoka, director, Public Affairs stated that the tariff hike did not receive the blessing of the commission, noting that the decision was unilaterally taken without its consent.

The statement reads, “The decision by Starlink to unilaterally review its subscription packages upwards did not receive the approval of the Nigerian Communications Commission (NCC).

“We were surprised that the company jumped the gun by announcing price changes after filing a request to the Commission seeking approval for price adjustment for which the Commission was yet to communicate a decision.

“The action of the company appears to be a contravention of Sections 108 and 111 of the Nigerian Communications Act (NCA) 2003, and Starlink’s Licence Conditions regarding tariffs.

“The Commission will, therefore, take appropriate enforcement measures against any action by a licensee that is capable of eroding the regulatory stability of the telecommunications industry”.


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NASENI Trains Procurement Officers, Others on Global Best Practices

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National Agency for Science and Engineering Infrastructure (NASENI) is organizing a 3-day procurement in-house training for all procurement and other relevant officers in NASENI system -wide to acquaint them with best procurement operations and in line with global practices.

The training will take place at the NASENI Headquarters, beginning from Tuesday 8th  to 10th October, 2024, targeted at building the capacity of procurement officers, and other select staff from Accounts, Audit, legal, Media, Planning and other officers involved in procurement activities in NASENI System-wide.

The Executive Vice Chairman/Chief Executive Officer, NASENI, Mr. Khalil Suleiman Halilu will deliver the keynote address while Olusegun Omotola, Ag. Director General/CEO, Bureau of Public Procurement will declare the in-house training officially open.

The training amongst other things aims at ensuring that NASENI is doing the right thing and adhering to 2007 Procurement Act, Manual and other vital information that will enable the Agency to continue on the right track and to utilize the right information at every given time, as far as procurement matters are concerned.

Speaking on the upcoming training, the Director of Procurement, Dr. Mohammed A. Mohammed said that the training is based on NASENI needs and to enable officers meet up with changes in technology and practices which are global phenomenon, especially against the backdrop of on-going transformation in the NASENI system.

He said, “Things are changing, and you need to change with time, technology is changing globally, you need to build your capacity. This training is based on NASENI Needs on procurement which is slightly different from other sectors.

“Almost 75-80 per cent of NASENI activities is based on science and engineering, our method of procurement, is a little different, from the ministry of works, raw materials, etc.  Again, you must build your capacity to be able to cope, which is why we are having this training, to build capacity in line with NASENI needs and mandate.”

According to him, building capacity is a continuous exercise and procurement is all about law end to end, adding that the officers working in procurement must be trained from time to time to equip them with new trends.

He also noted that with the Standard Operation Procedure globally and the World Bank new version on procurement, NASENI cannot work differently, it must key into global practices. He stated that 95 per cent of the resource persons for this training are from the Bureau of Public Procurement (BPP) as NASENI has an agreement with it, to assist in building the capacity of procurement and relevant officers in NASENI system-wide.

Also speaking on the upcoming in-house procurement training, Mr. Adekoya Olatunji, BPP consultant, said, that “the In-house training that is coming up in NASENI is very good, it will enable the officers to adhere strictly to procurement Act. What NASENI is doing is very good, so that the officers will do what they need to do very well”.

Highlights on some of the topics of the training with the theme: “Building the Best Procurement Operations in NASENI System-Wide” includes, Effective Procurement Practices & PPA, 2007, Procurement Planning, Procurement Record Keeping Procedures, Contract Agreement and Implications amongst others.


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