Telecom
ICT As A Tool in Solving Global Health Challenges
Nigerian Communications Commission (NCC) and its sister agency from Ministry of Environment, National Environmental Standard and Regulatory Enforcement Agency, (Nesrea) are engage in a battle over base station regulatory issues.
It would be recalled that Nesrea has been closing operators’ base stations for non-compliance with the Environmental Impact Assessment Act as well as its regulations on set-back of based-stations from residential areas.
One wonders the basis of claims of health impact upon which Nesrea is decommissioning and closing down telecommunications operators’ base stations without following due process as recommended by law on such actions.
Several studies carried out to ascertain health implications of Information and Communications Technology equipment on health of humans have not found any threat.
However, it is not all about health impact of ICT equipment as information technology has been found to be a veritable tool in solving global health challenges.
In response to the considerable challenges in providing high-quality, affordable and universally accessible care in low- and middle-income countries, policy makers, donors and program implementers are increasingly looking at the potential of e-health and m-health (the use of information communication technology for health) as a solution.
Results for Development Institute published a study in the May 1 issue of the Bulletin of the World Health Organization demonstrating that information technology is being increasingly employed to solve some of the world’s biggest health systems challenges.
The study, “E-health in low- and middle-income countries: findings from the Center for Health Market Innovations,” is the most comprehensive survey to date in peer reviewed literature of programs using e-health to improve the quality, accessibility, and affordability of privately delivered health care for the poor in developing countries.
The Center for Health Market Innovations (CHMI) maintains an interactive database that now includes nearly 1200 health programs in more than 100 developing countries.
Partners in 16 countries around the world search for these programs and compile detailed profiles. The data are supplemented through literature reviews and with self-reported data supplied by the programs themselves.
For this study, authors analyzed CHMI data to identify programs that are enabled by information technology, and determined what kinds of technologies are being employed, and for what purpose.
The study finds that information technology is a fundamental component of the model for 176 of 657 health programs in the study sample.
In recent years, there has been much interest in how specific technologies can improve health in the developing world, but this is the first study to use a large sample size of health programs to assess the extent to which e-health is proliferating in low- and middle-income countries and to determine how it is used.
“By identifying emerging global trends in e-health, the study provides guidance on how technologies can help solve common health systems challenges in developing countries, such as reaching patients in rural areas,” said Gina Lagomarsino, Managing Director at Results for Development Institute.
“As e-health continues to evolve, managers of programs in developing countries are turning to technology to solve a wide array of problems,” Lagomarsino added.
The study’s findings identify options for program managers, funders, and policy makers to more effectively utilize information technologies to make good quality health care more affordable and accessible in developing countries.
It highlights six ways technology is being used:
* Extending geographical access to overcome distance between physicians and patients,
* Facilitating communications between health workers and patients,
* Improving diagnosis and treatment for health workers,
* Improving data management,
* Streamlining financial transactions, and
* Mitigating fraud and abuse
Authors also find that despite the heightened focus around the use of text messages for health, voice and software applications are more frequently used.
In addition, programs launched before recent advances in information technologies are not rapidly adopting new technologies when compared to newer programs with technology built in from the start.
The study also finds that about half of programs using e-health received their primary funding from donors.
This heavy reliance on donor funding could jeopardize their long-term success.
“We have found that various types of information technologies are being employed by private organizations to address key health system challenges,” said Lagomarsino.
“For successful implementation it is critically important that more sustainable sources of funding, greater support for the adoption of new technologies and better ways of evaluating impact are found.”
Telecommunications operators have resumed full SIM swap and related services following a four-week nationwide outage linked to the National Identity Management Commission (NIMC)’s migration to a new verification platform.
The outage rendered millions of subscribers unable to perform SIM-related tasks such as swaps, replacements, and activations.
Operators in the industry say the disruption began on June 26, 2025 when telcos temporarily halted SIM registrations and swaps due to unforeseen technical challenges during the transition to NIMC’s upgraded identity verification system.
The migration was mandated to enhance the integrity and efficiency of national identity management but caused major service interruptions across all Nigerian networks.
However, July 21, both MTN and Airtel confirmed via their social media handles that SIM swap services have now fully resumed.
MTN announced: “SIM swaps have now resumed. We can confirm that NIMC services are fully operational and appreciate their support in the migration to a new platform for NIN verification services for the telecommunications industry.
In a public update issued via its MTN Nigeria Support handle on X (formerly Twitter), MTN confirmed that SIM swaps have now resumed.
Telecom operators complained that the portal was unreliable or inaccessible, which resulted in the suspension of SIM swaps, number porting, and new SIM registrations, even though NIMC maintained that the platform was operating as intended.
Unexpected technical difficulties arose during the switch to the new platform, according to the Association of Licensed Telecommunications Operators of Nigeria.
Real-time NIN verification for SIM registration, replacement, and network migration was impacted by these issues.
“Unexpected technical difficulties have surfaced, impacting real-time NIN verification for SIM registration, replacement, and porting, following a recent directive from the National Identity Management Commission mandating Mobile Network Operators to transit to a new identity verification platform,” ALTON stated in a previous joint statement signed by Gbenga Adebayo, chairman, and Damian Udeh, publicity secretary.
The World Bank has affirmed that 84 per cent of adults in low-and middle-income economies, including Nigeria, own personal mobile phones.
The bank in its Global Findex 2025 report said mobile phone ownership was widespread and nearly everywhere. It said data from the Global Findex 2025 Digital Connectivity Tracker, revealed that “86 per cent of adults worldwide, and 84 per cent of adults in low- and middle-income economies, own personal mobile phones.”
The report pointed out that mobile phones and the internet had become widespread and essential to daily life in every economy around the world.
A earlier overview had indicated that Nigeria had a high mobile phone penetration rate, with estimates around 85 per cent to 87 per cent in 2024.
This translates to over 200 million mobile connections, making Nigeria a leading market in Africa for mobile phone ownership and usage. While the overall penetration is high, there’s a growing trend towards smartphone adoption, with forecasts predicting over 140 million smartphone users by 2025.
According to DataReporter, a total of 150 million cellular mobile connections were active in Nigeria in early 2025, with this figure equivalent to 64.0 per cent of the total population.
However, note that some of these connections may only include services such as voice and SMS, and some may not include access to the internet.
There were 107 million individuals using the internet in Nigeria at the start of 2025, when online penetration stood at 45.4 percent. Nigeria was home to 38.7 million social media user identities in January 2025, equating to 16.4 percent of the total population.
These headline stats offer a great overview of the “state of digital” in Nigeria at the start of 2025, but in order to make sense of how digital trends and behaviours have been evolving over time, we need to dig deeper into the data.
According to the World Bank, “as of 2024, individual ownership of mobile phones reached 86 per cent of adults worldwide.
“For many people, barely an hour goes by without their using a mobile device to make a call, ext a friend, read the news, access business information, post a meme on social media, pay for something, play a game, engage with a colleague or a customer, or search for information.
“As access to and use of digitally connected technologies increase, people, businesses, and governments place an increasingly high priority on online interactions. “Digitally connected technologies have clear, well-documented benefits.”
It further highlighted that access to mobile phones and the internet was associated with reduced poverty, increased consumption, and more employment for individuals in lowand middle-income economies.
“Women also experience these benefits, as internet access enables access to flexible jobs3 and has been shown to increase female labor force participation. “Mobile phones also facilitate information sharing.
For instance, in agricultural contexts, farmers’ access to real-time prices and buyer demand data can inform their decisions on where to sell, enhancing market efficiency and reducing the distances they would otherwise travel to get the best return for their product and time.
“Internet access also helps create jobs and aids individuals and countries in exporting goods and services,” it added. The World Bank further noted that owning a mobile phone furthermore enabled financial access through mobile money and other mobile financial services.
It added that these financial accounts and services, typically offered by mobile network operators or fintech firms and accessed via networks of local agents, were associated with lower rates of poverty, increased consumption and savings,and greater resilience to economic shocks.
Sophos, a global leader of innovative security solutions for defeating cyberattacks, today announced that it has been named a Leader in the 2025 Gartner Magic Quadrant for Endpoint Protection Platforms (EPP), marking the 16th consecutive time the company has received this recognition.
Sophos has been recognized in the Gartner Magic Quadrant for Endpoint Protection Platforms (EPP) since the inaugural publication for this category in 2007.
Sophos’ market-leading endpoint security solutions include Sophos Endpoint powered by Intercept X, Sophos Extended Detection and Response (EDR/XDR), and Sophos Managed Detection and Response (MDR).
Over 300,000 organizations trust Sophos endpoint security solutions to defend against cyberthreats, including advanced remote ransomware attacks and active adversaries.
Unique to Sophos, the solution includes adaptive defenses that automatically disrupt attackers by dynamically adjusting protection levels based on threat context.
“Sophos’ strength lies in its prevention-first strategy, designed to stop breaches before they start, adapt defenses in real time, and strengthen detection and response when it matters most,” said Kyle Falkenhagen, SVP, Product Management, Sophos. “We believe that receiving this recognition in the highly competitive endpoint security market for 16 consecutive reports reflects our relentless focus on developing innovative solutions that stay ahead of the global threat landscape and the adversaries we face every day.”
Sophos and Secureworks: The future of protection, detection, and response
Following Sophos’ acquisition of Secureworks in February 2025, combining two leading and complementary portfolios to offer a comprehensive suite of solutions for small, midmarket and enterprise organizations.
Secureworks Taegis XDR customers can use Sophos Endpoint to elevate their cyber defenses, at no additional charge, delivering both improved protection and return on investment.
The integration of Secureworks also adds a new Counter Threat Unit (CTU) to the Sophos X-Ops advanced threat response joint task force, further expanding the rich threat intelligence that informs all customers’ defenses.
Backed by Sophos’ advanced security technologies and a broad network of intelligence contacts and partners, the CTU plays a critical role in identifying and tracking threat actors and analyzing anomalous activity, uncovering new attack techniques, threats, and major shifts in the threat landscape.
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